FIT/ONE Berlin-Hohenschönhausen image

FIT/ONE Berlin-Hohenschönhausen

Fitness center

😠 The fact that bad reviews are deleted with the help of lawyers says everything about how to deal with criticism. Dear Fit One Team, please address the (justified) complaints. The studio could be a really great studio with a little more love. But the way it is at the moment is not possible. People often mention studio, equipment, staff, sauna, broken, employees, fitness, great, months, devices,


Address

Hansastraße 236, 13051 Berlin, Germany

Website

www.fit-one.de

Contact

+49 30 92404400

Rating on Google Maps

4.00 (330 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 6 AM to 12 AM
  • Wednesday: 6 AM to 12 AM
  • Thursday: 6 AM to 12 AM
  • Friday: 6 AM to 12 AM
  • Saturday: 6 AM to 12 AM
  • Sunday: 6 AM to 12 AM
  • Monday: 6 AM to 12 AM

Featured Reviews


Frequently mentioned in reviews: studio (14) equipment (13) staff (10) sauna (8) broken (8) employees (8) fitness (7) great (6) months (6) devices (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Gabriela V. 6 years ago on Google • 40 reviews
    Very good gym, new equipment, great sauna, women's room and very friendly staff. You always have to bring water because they don't sell it. It's not expensive and there are frequent offers. I signed up for 1 year and have 2 months free, but yes, you have to pay €50 for the first registration. I give 5 stars!
    6 people found this review helpful 👍

  • 1/5 Dianchen S. 4 months ago on Google • 3 reviews
    The studio is just bad. People report problems at the counter, write emails...but nothing changes!!! Broken appliances won't be repaired for ages, broken shower heads for months, contaminated toilets and sinks. And in the women's sauna you disgust yourself with a towel underneath!!
    6 people found this review helpful 👍

  • 1/5 Stefan Heder (Lets Dance B. 4 months ago on Google • 52 reviews
    Run down and run down - Trainers are both counter staff and cleaning staff - Qualifications not available - Course trainers are good, but more and more people are leaving because of disagreements with the club management - Devices run down - Repairs apparently only happen every 6 months - Reception was nice, but bored and poorly informed Conclusion: Cheap as the price and absolutely not recommended
    5 people found this review helpful 👍

  • 5/5 Berlin S. 5 years ago on Google • 92 reviews
    Seer gut....
    3 people found this review helpful 👍

  • 1/5 Christopher J. 3 months ago on Google • 48 reviews New
    This gym is an absolute disaster. The cleanliness is subpar, toilets are dirty. Toilet seats are broken and the soap is often not refilled. The staff is too incompetent to notice this on their own. Several devices have been broken for months and are not repaired, small things that the staff could do themselves but because they are too incompetent, this is not possible. Sometimes there are 5 people at the reception and don't even manage to say hello because everyone is engrossed in private conversations or staring at their cell phones. Not recommended!!!
    3 people found this review helpful 👍

  • 2/5 Steph. L. 4 months ago on Google • 41 reviews
    Lately, hygiene has not been taken so seriously. The employees sit in the room and play on their cell phones. You don't really get greeted or farewell, and unfortunately the staff leaves a lot to be desired.
    3 people found this review helpful 👍

  • 4/5 Falko H. 5 days ago on Google • 99 reviews New
    Many devices were repaired. The sanitary area has also been repaired again. Apparently the employees have more enthusiasm again. An improvement compared to last year is noticeable. Keep it up.
    2 people found this review helpful 👍

  • 5/5 Alaaeddin H. 5 months ago on Google • 214 reviews
    Ver nice

  • 1/5 Carmen B. 2 weeks ago on Google • 202 reviews New
    Wasn't there, just walked past 🙈

  • 1/5 Leon Long B. 3 months ago on Google • 4 reviews New
    Wow. I'm really shocked at the condition in this gym. So far only been in Würzburg and Wedding. There are 4 boys standing at the entrance looking at their cell phones, talking on the phone and not saying hello. There is only one flat bench that was occupied by some grandpa for 50 minutes. The equipment is old and rusty. Everything you touch feels gross. Dead skin cells everywhere. No uniform devices. 6 different types of dumbbells that are so worn out that you can't read the weight on them and the rubber is peeling off. You can tell that the gym is in a poor part of town. Savings are made on everything. The target group here is definitely over 60. The one star is for the numerous cardio machines and the mango water
    3 people found this review helpful 👍

  • 1/5 Nina F. 5 months ago on Google • 3 reviews
    The selection of devices is good, but unfortunately they are often defective. I can't say anything about personal training, I just train for myself. Unfortunately, the cleanliness is really bad... equipment is so dirty that the weights stick to each other. Spider webs and disorder in the functional area. When asked, it is pointed out that this is done by an external company and that they cannot change anything. Most of the time you only find employees behind the counter on their cell phones, no one on the floor.
    3 people found this review helpful 👍

  • 4/5 Frank H. 2 years ago on Google • 50 reviews
    Clean and large gym with many different machines. Some machines are quite dated or defective. Background music choices are questionable.
    2 people found this review helpful 👍

  • 5/5 Hamada AL k. 2 years ago on Google • 61 reviews
    Special place and the staff is great..THX
    1 person found this review helpful 👍

  • 1/5 Oliver Sepp J. 3 days ago on Google • 33 reviews New
    Constantly defective devices and over a long period of time. Dust everywhere (on/around equipment and in the changing rooms). Sauna area, there is always water on the floor and smells bad. Shower fittings partly broken and also over a long period of time, some mold in the showers. No storage space in the showers, for the shower room, etc. Lighting broken for a long period of time, especially in the sauna. Staff has no idea about anything, always pointing out that they are new and don't know that. Staff often seem bored. I've been a member since the opening with a short interruption, there were several operators and it just got worse and worse. Almost all of the members are dissatisfied. The health department was also there more often. About two weeks ago a contribution increase was announced. And that with consistent performance. The reason is probably increased personnel and other maintenance costs. I'm currently in the termination phase but there are problems there too... Apparently I didn't get my termination notice... ect. Avoid at all costs, cannot be recommended!!!
    1 person found this review helpful 👍

  • 4/5 Thomas K. 1 month ago on Google • 89 reviews New
    Not so crowded, good in the morning. But the floor in the locker room is always dirty. The fittings have now been replaced

  • 4/5 Pramit D. 1 year ago on Google • 24 reviews
    Nice fitness studio, offers classes also.
    1 person found this review helpful 👍

  • 4/5 Patrick Z. 1 month ago on Google • 68 reviews New
    My visit to fit/one was a thoroughly positive experience that I would like to recommend to others. From the moment I walked into the gym I was greeted by the friendly staff. I was also impressed by the studio's equipment. The fitness equipment is modern and mostly well maintained, which shows that fit/one values ​​quality and customer satisfaction. I was able to use a variety of equipment suitable for all fitness levels, which made my training plan versatile and effective. It's worth noting that during my visit one of the saunas was out of service. However, this hardly detracted from my overall experience. The studio obviously ensures quick repairs, and the available sauna still provided an excellent opportunity for post-workout relaxation. Overall, fit/one offers a high quality fitness environment complemented by friendly staff and first class facilities. Despite small inconveniences, such as the sauna occasionally being out of service, the positive aspects clearly outweigh the negatives. I look forward to my next visit and can recommend fit/one to anyone looking for a quality fitness experience.

  • 5/5 Vanna Vadivan G. 3 months ago on Google • 66 reviews New
    Been a regular for 2 months now and I'm happy with the way the facilities are and maintained. Being the only gym in this locality, this could get crowded on rare occasions. But most of the time, I find the equipment that I need. Would recommend for others.

  • 4/5 Muhammad F. 2 years ago on Google • 65 reviews
    Good to have a close by gym, have aost everything one needs.

  • 5/5 Metin I. 2 years ago on Google
    Who are you
    1 person found this review helpful 👍

  • 5/5 André 5 years ago on Google
    Nice
    1 person found this review helpful 👍

  • 2/5 To W. 2 years ago on Google
    (Translated by Google) That this gym is a Fit / One at all - unbelievable. More like a Fit / One Light. Hardly any equipment available as one is used to from the other Fit / One gyms - so severely limited training variety. On the positive side, it was very clean when I was there. Also in the sanitary facilities. The free parking space also works great there. (Original) Dass dieses Gym überhaupt ein Fit/One ist - unglaublich. Eher ein Fit/One Light. Kaum Geräte vorhanden wie man es aus den anderen Fit/One Gyms gewohnt ist - also stark eingeschränkte Trainingsvielfalt. Positiv ist anzumerken, dass es als ich dort war, sehr sauber war. Auch in den Sanitären Anlagen. Auch das mit den kostenlosen Parkplätzen klappt dort super.
    1 person found this review helpful 👍

  • 5/5 Sarah S. 4 weeks ago on Google • 59 reviews New
    Nice studio with lots of choice

  • 1/5 Susanne F. 1 month ago on Google • 44 reviews New
    I went for a trial training session, unfortunately the rooms there were dirty and some of the equipment was broken. It's a shame, I actually liked the atmosphere there and these extra fees also put me off

  • 4/5 Maissam H. 2 years ago on Google • 37 reviews
    Good place for fitness training

  • 5/5 Gizo 2 months ago on Google • 30 reviews New
    👍

  • 5/5 Genu “Scrisu” C. 3 weeks ago on Google • 27 reviews New
    If you want to be in shape, visit and exercise! There is everything for everyone and not expensive. Foreigners are affordable for us!

  • 3/5 Till Maximilian T. 3 months ago on Google • 25 reviews New
    Unfortunately, paper is often empty

  • 5/5 hazem a. 1 year ago on Google • 16 reviews
    Nice place to do exercise

  • 1/5 thuy d. 6 days ago on Google • 11 reviews New
    Very unfriendly recipient. He is completely annoyed and not helpful either.

  • 4/5 Ahmad A. 1 year ago on Google • 10 reviews
    Clean and nice sauna

  • 1/5 Karim H. 1 month ago on Google • 9 reviews New
    Every day someone is broken

  • 5/5 M. A. 3 days ago on Google • 7 reviews New
    Today was my first visit to FIT/ONE. The staff was very friendly and helpful. I was previously in a women's fitness studio for about 7 years and the selection of equipment was very limited. The atmosphere here is very positive and there is a variety of equipment that makes training more varied. Solid studio. 👋

  • 5/5 mask Dark (Ahmad A. 1 month ago on Google • 4 reviews New
    Good for physical energy

  • 5/5 Muhannad M. 2 years ago on Google
    God 👍👍👍👍

  • 5/5 natalia c. 1 year ago on Google
    Super

  • 2/5 Manfred G. 2 years ago on Google
    (Translated by Google) The studio is quite large with high ceilings and large windows - great. The sauna facilities are also great. The equipment park seemed a bit shaky. What was particularly annoying was how much people pushed for membership and then the employees didn't even know their tariffs. (Original) Das Studio ist recht gross mit hohen decken und grossen Fenstern - klasse. Toll auch das Saunaangebot. Der Gerätepark erschien mit aber etwas wackelig. Besonders nervig war, wie sehr auf Abschluß einer Mitgliedschaft gedrängt wurde, und dann kennen die Mitarbeiter nicht einmal ihre Tarife.

  • 5/5 Evil D. 1 year ago on Google
    Top

  • 5/5 jan b. 1 year ago on Google
    Cool

  • 1/5 Dan G. 1 month ago on Google • 1 review New
    The fact that bad reviews are deleted with the help of lawyers says everything about how to deal with criticism. Dear Fit One Team, please address the (justified) complaints. The studio could be a really great studio with a little more love. But the way it is at the moment is not possible.
    7 people found this review helpful 👍

  • 1/5 Pablo-Toni C. 1 month ago on Google • 1 review New
    Nice and clean 😂 (not)
    2 people found this review helpful 👍

  • 1/5 Nina M. 1 month ago on Google • 2 reviews New
    Studio in Hohenschönhausen has become very bad. Dirty, bits of dust and hair everywhere, some devices broken or malfunctioning over the months. Toilet paper and towels are not refilled, and there are no infusions in the sauna. Some instructors are rude and arrogant. And there isn't even an apology for that. The tubes in the solarium are not replaced, so you don't get a tan at all.
    1 person found this review helpful 👍

  • 3/5 Florian 1 month ago on Google • 2 reviews New
    Actually a good, compact studio. I'm missing the Stair-master, but you can overlook it. However, there is a 2 star deduction for the responsiveness of the studio and the qualifications of the employees. I pay tons of money to use additional services, but they are very “unmaintained”. I already mentioned in December 23 that a few tubes in both solariums no longer work. That was still the case until last week. Now it's been fixed, but that will be based on the reviews here. It's a shame that the reviews here are answered with "please contact the studio", even though there's no point in speaking to the employees. The employees are nice, no question, but they also get annoyed with some questions and comments, which I can't fully understand. I actually enjoy going to this studio, but when you see that studio products aren't serviced or that the cleaning lists are signed from weeks before, you start to wonder what's going wrong. The employees should be trained and more attention should be paid to the customers (some of whom really leave a lot of money there). Otherwise I will also terminate at the end of my contract.


Call +49 30 92404400 Open on Google Maps

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