1/5 Keith F. 6 months ago on Google • 45 reviews
If
you
plan
to
arrive
late,
you'll
be
stranded.
Booked
a
room
there
through
Alaska
Air
Hotels
(Rocket
miles/Agoda).
Sent
Hotel
26
a
message
through
the
hotel's
website
that
I
would
be
arriving
late
that
evening.
When
I
got
there,
the
exterior
gate
was
locked.
There
is
a
panel
with
a
button
for
Hotel
26
reception,
and
also
many
buttons
for
other
residents.
I
pressed
the
hotel
button
several
times.
Nothing
happened.
I
searched
for
their
phone
number
and
called
it,
nobody
picked
up.
A
woman
who
has
an
apartment
there
returned
to
the
property
and
let
me
in
the
gate.
She
told
me
where
the
hotel
reception
lobby
was
and
said
that
they
close
early
in
the
evening
so
I
might
be
completely
out
of
luck.
She
was
right.
I
called
the
number
several
times.
The
lobby
was
locked
and
all
the
lights
were
off.
I
could
hear
the
phone
ringing
in
there
when
I
called
but
of
course
there
was
no
one
there
to
answer
it.
NOTHING
in
the
booking
confirmations
I
received
nor
anywhere
on
the
hotel's
website
warns
you
that
you
will
be
stranded
if
you
arrive
in
the
evening.
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