General Hospital image

General Hospital

Surgical center

😠 Caution. Last year I was operated on twice by a foreign surgeon in this hospital and had to undergo the same operations again this year. And I found out today from my doctor that the two previous surgeries were done incorrectly. People often mention appointment, operation, good, doctors, staff,


Address

Rubensstraße 125, 12157 Berlin, Germany

Website

www.vivantes.de

Contact

+49 30 130203941

Rating on Google Maps

4.20 (17 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: appointment (9) operation (8) good (7) doctors (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 akin s. 4 years ago on Google • 3 reviews
    Caution. Last year I was operated on twice by a foreign surgeon in this hospital and had to undergo the same operations again this year. And I found out today from my doctor that the two previous surgeries were done incorrectly.
    4 people found this review helpful 👍

  • 4/5 ibrahim s. 4 years ago on Google • 860 reviews
    Highly recommended doctors, several specialists in the house take care of the patients Orthopedics and surgery are top notch and good
    1 person found this review helpful 👍

  • 5/5 Marita B. 4 years ago on Google • 50 reviews
    Very competent doctors, nice staff, clean rooms, good food. I had surgery there twice and everything went perfectly. The only thing to complain about is the doctors' very short time during rounds
    1 person found this review helpful 👍

  • 5/5 axel f. 3 years ago on Google • 48 reviews
    Many thanks to the doctors and nurses in orthopedics and anesthesia for their competent and friendly care during my operation!!!
    1 person found this review helpful 👍

  • 5/5 Christian J. 5 years ago on Google • 33 reviews
    A very good hospital, with very good doctors, nurses, carers, hygiene staff, there is actually nothing to complain about, at least I was very satisfied and felt well treated, the food is also very good, a lot of people don't know at all How difficult it is to run a hospital with a kitchen, you can't cook like in a hotel, for health reasons, it's not a hotel, many people seem to confuse the two.
    1 person found this review helpful 👍

  • 5/5 Martini 3 years ago on Google • 28 reviews
    Top hospital. I spent 3 days there for an operation and I'm very happy that I ended up there. The one nurse from the anesthesiologist was like an angel!!! Should I have the decision again (I hope not) to choose a hospital I would go there again without any ifs and buts!!!
    1 person found this review helpful 👍

  • 5/5 Ramona Anna b. 1 year ago on Google • 23 reviews
    Was on ward 10b twice in 2022/23 for a few days each and was also operated on there. Great nursing staff and doctors on ward 10b, super nice staff in the operating room, in preparation and in the recovery room. The patient transport was also super friendly and quick. I felt very well looked after at all times and all of my questions were answered in a very friendly and patient manner. Top! Even the food is delicious 🙃
    1 person found this review helpful 👍

  • 5/5 Hans-Günter L. 2 years ago on Google • 418 reviews
    Everyone is very nice here.

  • 2/5 Harald S. 4 months ago on Google • 39 reviews
    No BVG information doesn't help

  • 5/5 Chilla P. 3 years ago on Google • 15 reviews
    Here you will be well helped in all matters. The staff is friendly and helpful. You should only register if you want to withdraw

  • 5/5 Rolf P. 6 years ago on Google
    (Translated by Google) VERY competent emergency room (Original) SEHR kompetente Notaufnahme

  • 1/5 Level D. 5 months ago on Google • 3 reviews
    In the spring I decided to make an appointment at the “shoulder consultation”. I already knew that I wouldn't be able to avoid surgery. As far as I can tell, Vivantes doesn't really have a global reputation. However, I was impressed by the few but consistently positive reviews, so I was open to that. Appointments are friendly and easy to make by phone. The staff member asked me to bring x-rays and an MRI. If a CT was also needed, she would call me again before the appointment and inform me. If there was no call, I would only need a CT and MRI. The appointment for the shoulder consultation took place approx. 2 months later. The chief physician Dr. Thiele welcomed me for the first appointment. Within 30 seconds they asked for a CT scan. However, no one informed me. So we made a next appointment, without a CT there was no final recommendation. Weeks later I went to the shoulder consultation with the CT scan that had been done in the meantime. Annoying, I could have saved myself the trip if the intended call had been made. Unexpectedly, a young man suddenly sat across from me at the appointment. Apparently I had little experience, but in the end I was referred to Dr. Thiele forwarded. This seemed disorganized and impersonal to me. But I was given good advice and the images presented were explained and assessed in detail. It was explained to me exactly which method was recommended and why this and not one of the other common methods. So I made an appointment for the operation straight away. Cancellation would still have been an option. The registration process is complex and takes a lot of time. Drawing numbers is the order of the day. Despite the appointment. But overall the process is smooth. At this appointment I also met someone else from surgery. Here I was told that I would be operated on by Prof. Pauly. I thought that was perfect, and for me it was the deciding factor not to back out again and look for another clinic. In any case, that wasn't the case. The operation was carried out by someone I have not yet met. I would have really liked to meet the person who is operating on me. PREVIOUSLY! What kind of style is that? You are pushed into the anesthesia, sprayed away after a really unpleasant small talk and in the end someone whose expertise you know nothing about is cutting, sawing and screwing around with you. And this despite having spent months researching who would be the best person to receive treatment from, getting second opinions and so on. If I had had different information about the person treating me, I would have canceled the operation on the day of the operation. I wouldn't have let myself be operated on even by the head doctor. That doesn't feel good at all. Is this a scam to land more operations? The surgeon, the salesman?! The physiotherapy planned according to the plan only theoretically took place in a 30-second conversation (time pressure or no desire?). I wasn't approached and asked to tick what I wanted to eat and was given whatever was still there. Since I dealt intensively with the upcoming operation, I knew that some patients even need a pain pump after the operation. Since I have often ended up in emergency rooms because of my shoulder, I knew that a certain remedy would help me with the pain. It was promised that I would get this. When I couldn't sleep because of the pain, I was given VALERIAN. Are you crazy? I was promised several times in advance that I would receive adequate painkillers. Ne Ibu and valerian. The doctors lied to me several times. Don't be blinded by the positive reviews like I was. I deeply regret my decision to seek treatment there. I would like to tear open the wound, unscrew the screws and stick the transferred bone part back where it came from.


Call +49 30 130203941 Open on Google Maps

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