1/5 Yana L. 1 year ago on Google
Me
and
my
friend
from
Ukraine
made
a
reservation
in
this
"hotel".
On
reception
there
was
not
polite
man,
who
said
that
he
dont
have
any
room
for
us.
I
told
him
that
we
made
a
reservation.
He
said
he
dont
care
and
he
cannot
help
us.
Sereously?
21
century,
in
Germany
we
still
have
such
"service"?
The
booking
was
not
refundable.
So
i
asked
how
we
will
solve
this
problem?
He
created
the
problem
and
he
must
solve
it.
At
least
do
not
charge
money
for
this
booking
from
us.
Instead
of
it
he
keep
repeat
that
he
has
no
place
in
his
hotel
and
lyed
to
us
that
he
didnt
received
any
booking
from
us.
We
tryed
to
cancell
booking
and
asked
not
to
charge
us
fine.
The
men
on
reception
wasn't
care
and
he
didnt
even
cancelled
our
booking.
Seems
the
man
receives
non
refundable
reservations,
where
money
charged
from
people's
card
and
when
peoole
coming
he
said
he
has
no
place
and
he
cannot
help!
So
money
comes
to
him!
Pls
be
aware
of
this
scammer!
Dont
stay
there!
If
they
charge
any
money
from
my
card
im
gonna
go
to
Police.
Its
descrimination
of
UKRAINIAN
people
and
scam.
Im
gonna
write
everywhere
about
tis
situation
and
warn
all
People.
When
we
tryed
to
look
for
other
place
to
stay
he
asked
us
to
leave.
Honestly
when
i
seen
him
and
his
woman,
who
are
also
work
in
the
hotel
I
wouldnt
trust
my
stay
with
them.
They
look
like
criminals
and
i
dont
think
People
who
staying
there
are
safe.
I
never
seen
such
"service"
in
my
life.
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