I visited DB Filale Branch today and Ms. Irene helped me open a bank account and provided me with very detailed information about various insurance and saving options available. She was very helpful, considerate, and kind. My bank account opening process was smooth and I am very happy with the service provided. She was also kind enough to explain to me everything in English.

Can not complain. Mostly just get money here. Everything inside is neat and mostly clean. Also haven't seen any homeless people hanging around lately. But it's probably a matter of time before this branch closes too.

I met one of the most amazing workers in the Deutsche Bank. Her smile did not only make the atmosphere so peaceful but made me very comfortable. This eloquent lady called Mme Irene Böhl took her time to explain to me in the English language all that I needed to know, this is what i call good customer services. With such a dedicated and outgoing worker like Mme Irene Böhl the world will be a very peaceful and better place for everyone. I will recommend her anytime and any day.

One of the best Banking experiences. Customer service is top notch. We went in to open a new account. - On time appointment no delays. - Helpful staff. We were attended by Irene Böhl. She was polite and explained all the nuances in detail. - No communication issue. They were able to explain every procedure in English. - Timely communication. The only problem is DB bank in general is very slow. It's taking forever for our IBAN and documents to arrive.

Fast banking service with a wide range of options and friendly staff. They helped me without any complaints. Many thanks to all employees, especially Nicole Müller.

Me and my wife wanted to open a fixed deposit. We had a very professional experience. We were greeted at the bank by a financial advisor, Nicole Müller. She was punctual, assisted in opening the accounts swiftly and addressed all our questions in English clearly. Nicole also extended the appointment beyond the lunch hours to ensure all our queries were answered. Highly recommend the services at this bank.

One of the nicest, most service oriented places in Berlin. Diana Fehlberg helped me open my account, and she is an absolute sweetheart! Also, English friendly which is a HUGE advantage for me.

Mr. Delikaya can only be recommended. He is a very customer-oriented consultant and understands my needs and provides pragmatic solutions. He is available to me at any time and setting up short-term appointments is no problem for him. Therefore only recommended! At this point, thank you very much for the great advice.

So I just opened a bank account in Deutsche bank and my experience was wonderful. Nicole Müller helped me in everything and was really good at explaining all my doubts.

I just opened a bank account. The services and experience I had from the staff is very amazing. The staff is very well behaved, punctual and guided me very well for the suitable account as per my requirements. For sure I recommend to use Deutsche bank for any financial services.

Unfriendly and incompetent employees. -5 Stars

Very nice and competent advice 👍 Thank you Ms. Müller and Ms. Noack

The advice was always very good.

Nicole Müller is really very cooperative. She makes think very simple and easy for me. Thankyou Aman Kumar pant

I have had the best customer service experience at this branch with Frau Irene Böhl. This bank only requires the passport and the Anmeldung document for opening the bank account. No need for Tax ID or resident permit. Irene was very helpful. She understood that I do not speak German and spoke to me in English throughout our meeting. She spent a lot of time (more than our meeting duration) to discuss and share the essential product options that I could avail. She was highly welcoming and brought a personal touch to the experience. I highly recommend opening an account here and that too with Frau Irene Böhl. Thank you.

Good advice and the conversation was very pleasant.

Worst service…! The employee was super rude and not respectful

Such friendly and helpful staff! Even when I came back from the night shift looking disheveled, the employees were extremely polite and have always been able to help me. Thank you very much for that!

The branch is great and the employees are very nice. Ms. Böhl in particular takes a lot of time for your concerns, is friendly, patient and very competent! I can recommend it with all my heart!

The branch is great and the employees are very nice. Mr. Emir Mujkic in particular takes a lot of time for your concerns, is friendly, patient and very competent! I would like to express my sincere appreciation for the bank advisor's excellent work and commitment. The advice I received was extremely professional and helpful. The advisor demonstrated a deep understanding of my situation and financial goals and needs and presented a range of tailored solutions to meet my requirements. His expertise and ability to explain complex financial concepts in an understandable way helped me greatly in making informed decisions. The advice was always tailored to my individual situation and demonstrated a high level of commitment and customer orientation. In addition, communication was always clear, prompt and professional. I feel well looked after and secure in my financial matters. Mr. Emir exceeded my expectations and I can recommend him without reservation. I can recommend it with all my heart! Thank you very much Mr. Emir, you are a god to me! by Sourabh Monga

The service from Ms. Diana Fehlberg is unique.

Irene is a very good personality who explains everything in detail .

Irene. She’s brilliant, she’s very passionate with her Bank experience that I am strongly convinced with the best service. Thank you 🙏🏾

(Translated by Google) I was in front to change my online phone PIN but the lady at the counter did quite different things because of the lady I can not access my online banking right now that makes me a lot of problems please consider this 1000 times before you join the Deutsche Bank opened an account Sincerely, Mustafa (Original) Ich war vorne um meine online Telefon PIN zu ändern aber die Dame an dem Schalter hat ganz andere Sachen gemacht wegen der Dame kann ich jetzt nicht auf meine Online-Banking zugreifen das macht mir sehr viele Probleme bitte überlegt euch das 1000 mal bevor ihr bei der Deutschen Bank ein Konto eröffnet mit freundlichen Grüßen Mustafa

Being an Indian and doesn’t know German. Irene calmly understand the requirement and perform the best she can do. Thanks for this service Deutsche Bank. Kudos

I had gone to the bank to start a young account as I’m an Indian studying here for my Masters. I had an appointment with Irene Böhl, and she was very friendly and super helpful in everything and the process was pretty simple as well. Definitely would recommend her and the bank for your needs!

Very nice brunch and very kindly person. She helped me with my onlinebanking. Thank you so much. 🙏

It was a pleasure to visit the Bank. Staff is very helpful. I have opened an account and it was fast and easy. Thank you!

(Translated by Google) Was nice received and very good advice. The nice banker was very competent and very patient with me :) now have a new giro account. Thank you (Original) Wurde nett empfangen und sehr Gut Beraten. Der nette Bankkufmann war sehr kompetent und sehr geduldig mit mir :) habe jetzt einen neuen girokonto. Danke

(Translated by Google) They were glad that I joked the bank after about 4 years, I found it personally sad only with people who have a little more money available to come better than people who have less. (Original) Die waren froh das ich die Bank gewitzelt habe nach ca.4 Jahren fand ich persönlich traurig das nur Mit Menschen die etwas mehr Geld zur Verfügung haben kommen besser an, als Mensch die weniger haben.

(Translated by Google) Underground unfriendly service that is only surpassed by its incompetence of staff! I can only hope that this branch will be closed in the next banking crisis. (Original) Unterirdischer unfreundlicher Service, der nur durch seine Inkompetenz des Personals übertroffen wird! Ich kann nur hoffen, dass diese Filiale in der nächsten Bankenkrise geschlossen wird.

(Translated by Google) Since the move no longer accessible. That was much better before! (Original) Seit dem Umzug nicht mehr barrierefrei. Das war vorher viel besser!

(Translated by Google) Very satisfied customer for years (Original) Sehr zufrieden Kundin seit Jahren

(Translated by Google) Not recommendable. Wrong advice and lost money. Never again. (Original) Nicht zu empfehlen. Falsch beraten und Geld verloren. Nie wieder.

(Translated by Google) Unfriendly employees and high fees can be found here at the Deutsche Bank in Berlin ... (Original) Unfreundliche Mitarbeiter und hohe Gebühren gibt es hier bei der Deutschen Bank in Berlin zu finden...

(Translated by Google) The woman at the registration desk is totally rude and very racial (Original) Die frau am Anmeldung Information Schalter ist total unhöflich und sehr rassisch

(Translated by Google) worst (Original) 최 악

(Translated by Google) In this one is served well. (Original) In dieser wird man gut bedient.

(Translated by Google) This used to be the Berliner Bank and I have been a customer in this space for ages. Also in the Deutsche Bank, I was always well advised and any problem was helped me. The staff is friendly without exception. Small suggestion for improvement: Print bank statements on front and back. Saves paper and reduces the shelf at home :-) (Original) Früher war dies die Berliner Bank und ich bin in diesem Räumen schon ewig Kunde. Auch in der Deutschen Bank wurde ich immer gut beraten und bei jedem Problem wurde mir geholfen. Das Personal ist ohne Ausnahme freundlich. Kleiner Verbesserungsvorschlag: Kontoauszüge auf Vorder und Rückseite bedrucken. Spart Papier und reduziert auch Zuhause die Ablage :-)

Hi, I got to wait a lot for my online banking problem plus Berlin is a metropolitan city and we expect there should be someone in Deutsche bank who can speak English as well so that it doesn’t take that much time to communicate. I have been living in Germany since 2016 never had that much bad experience as I had it today. Das war eine Katastrophe. The Deutsche bank in Mainz is awesome and wonderful employees are being working there although it’s a small city but customer services there are just outclass. Higher authorities should take this in account.

Absolutely wonderful customer service and in English (which is rare). Frau Böhl is a superb bank specialist and i can't reccomend her and this branch more!

(Translated by Google) As a customer of the Deutsche Bank, I am shocked by the conditions. Today I had to wait 30 minutes on a Monday because the counter (cash register) was only occupied by one person. The old man with gray hair was also rude when I asked if it would be possible to deposit coins. His answer: "YES BUT ONLY IF YOU PAY THE CHARGES" Then I told him that I am a customer at Deutsche Bank. His answer grumpy and curt: THIS IS EVEN YOU MUST PAY 5 €!   Ok, can I have explained that please? I change small change coins (1,2,5 cent pieces) and in return for MY MONEY what I collected over years in a glass 5 € pay fees? Since half goes to the bank for nothing! ????? The answer from the employee of the Deutsche Bank: "YES IF YOU DO NOT AGREE THAT YOU MUST SEARCH ANOTHER BANK"   Deutsche Bank you since criminal and I will have to change my bank so you do not deal with customers. (Original) Ich bin als Kunde der Deutschen Bank schockiert über die Zustände. Ich habe heute an einem Montag 30 Minuten warten müssen weil der Schalter ( Kasse ) nur mit einer Person besetzt war. Der alte Mann mit grauen Haaren war zudem auch noch unfreundlich als ich erfragte ob es möglich wäre Münzen einzuzahlen. Seine Antwort: „JA ABER NUR WENN SIE DIE GEBÜHREN BEZAHLEN“ Daraufhin sagte ich ihm das ich Kunde bei der Deutschen Bank bin. Seine Antwort mürrisch und kurz angebunden : DAS IST EGAL SIE MÜSSEN 5€ BEZAHLEN ! Ok kann ich das bitte erklärt haben ? Ich wechsele Kleingeld Münzen (1,2,5 Cent Stücke ) und soll dann im Gegenzug für MEIN GELD was ich über Jahre in einem Glas gesammelt habe 5€ Gebühren bezahlen ? Da geht die Hälfte ja an die Bank für nichts !????? Die Antwort vom Mitarbeiter der Deutschen Bank : „JA WENN IHNEN DAS NICHT ZUSAGT MÜSSEN SIE EINE ANDERE BANK AUFSUCHEN“ Deutsche Bank ihr seit kriminell und ich werde mein Bankinstitut ändern müssen so geht man nicht mit Kunden um.

Excellent service and very friendly attention. They explained everything I needed cpearly and with patience. Thank you!

My experience is very good and i am totally satisfied. She is very nice and nice talk with her and behavior is also good and she cleared everything.

It was great support and help that I received from Irene Böhl. I am happy that she was speaking English. Great joining with deutsche Bank as a customer now.

Excellent meeting with Mrs Daina Fehlbetg mam. She is very cooperative.

Irene is a very friendly nature. She explanation also very good. Great job.

I had an appointment with Ms. Dibbiyat, and I can honestly say this was a great banking experience. She was very friendly, very helpful and was able to help me in English which was great as I cannot yet speak German very well. She was able to assist me without any issues. I would highly recommend her service as well as this Deutsche Bank branch. Very helpful and friendly staff.

She helped me very good and very quickly. It was a pleasure. Thank you Fr. El-Mahalawi.

I got an excellent service today from Mrs. El-Mahalawi, she was so proffesional! And also with a smile!! I am very thankful! Nava

(Translated by Google) A bank is a bank is a bank (Original) Eine Bank ist eine Bank ist eine Bank

Basic bank. More modern than the previous location on Mullerstr. 4 banking terminal machines, and a few more ATMs. Opening hours of the actual facility are 6 am-10 pm most days, and the bank tellers are usually working from 10 am - 6 pm Monday-Friday (and until 2 or 4 on Saturday). There is also an ATM machine outside (in case you cannot enter the bank due to off-hours).

(Translated by Google) I think the bank employees very nice, very helpful very accommodating! Unfortunately, the branch is a little too narrow for customers, but they are certainly aware of that! (Original) Ich finde die Bankangestellte sehr nett , sehr hilfsbereit sehr zuvorkommend ! Leider ist die Filiale für Kunden etwas zu eng geraten, das ist denen aber sicherlich bewusst!

I had a really good experience at Deutsche Bank Filiale in Wedding with Frau Irene Böhl. She was very helpful and friendly at the same time.

Ms. Boehl gave me uncomplicated and very competent help, thank you very much!

Frau Irene Böhl provided me with excellent service. She took the time to explain everything clearly and was friendly and helpful throughout. I highly recommend her for anyone in need of banking services. Overall, a great experience.

Had a wonderful experience opening my first Bank account in Germany with Irene Boehl. As someone who speaks ZERO German (Bitte), I was anxious. Irene was my magic remedy. Thank you, Irene!

Ms. Dibbiyat helped me set up an account. Your professionalism and helpfulness far exceeded my expectations. I am extremely satisfied with their help

D.Bank fast competence first class

Ms. Müller, thank you very much for your efforts, advice and patience

Great branch. Very professional, polite and respectful. My heartfelt thanks go especially to Ms. Schatte 🌹Thank you ❤️

I just arrived in Germany and wanted to open my bank account. I took appointment and whole process of opening account was very smooth with the help of Nicole Müller from Personal Banking. Excellent Service *****

I am really satisfied with the kind of patience I witnessed here in my advisor. Also, I have got my problems resolved within minutes. Highly recommended. Specially to the foreign students, who struggle to find the right banking partners.

Ms. Nicole Müller was very nice and helpful to me ☺️