I am absolutely satisfied! - friendly, cheerful and fun reception - Short waiting times at reception and between treatments - intensive, personal advice with explanations - cozy ambience with living room character In words: I felt like I was in good hands at all times! The team was friendly and despite the large number of customers, no one had to wait long. I received good, long-term advice and noticed how my personal situation (travel vaccinations, etc.) was taken into account. I will definitely have my next treatments done here again and can only recommend a visit to everyone... Practices are usually cold and white, here it looks like your living room at home... only more professional ;)

(Translated by Google) Due to corona-like symptoms, I went to the practice for a PCR test. In reception was the doctor with her mask down, ranting about the boosters. I repeated again that I had symptoms and was asked to sit in the normal waiting room. The smear was carried out by a person wearing a medical mask. My test was negative, but this practice is dealing with the pandemic more than negligently. (Original) Aufgrund von coronaähnlichen Symptomen bin ich für einen PCR Test zur Praxis. Im Empfang war die Ärztin mit gesenkter Maske, die über das Boostern schimpfte. Ich habe nochmals wiederholt, dass ich Symptome habe und wurde darauf hin gebeten im normalen Wartezimmer Platz zu nehmen. Den Abstrich führte eine Person mit medizinischer Maske durch. Mein Test war zwar negativ, aber in dieser Praxis wird mehr als fahrlässig mit der Pandemie umgegangen.

I've never seen a doctor like that before. Miss Dr. Olga was very confidential and explained everything very, very precisely. She took her time and listened really well. By that I mean REALLY listened. At no point did I have the feeling that I was only being listened to cursorily and without interest. No quick turnaround, as is unfortunately often the case with other doctors. A very big thank you for that! The team was also super nice. Everything was very well organized. Thank you for the great treatment.

(Translated by Google) Unfortunately, as a patient, there is no privacy. In the same room, 2-3 patients are treated simultaneously. And unfortunately, even if you have a consultation. And you have to concentrate while listening so that you do everything right. Great minus at the point. !!!! Premises are available I think they try to rip off as many patients as possible. Instead of a room a patient - the next! Friendliness is very important. (Original) Leider hat man als Pazient keine Privatsphäre es werden im selben Raum 2-3 patzienten gleichzeitig behandelt. Und das leider auch wenn man ein beratungstermin hat. Und man sich konzentrieren muss beim zuhören damit man auch alles richtig macht.großes minus an der Stelle .!!!! Räumlichkeiten sind vorhanden ich denke sie versuchen soviel patienten wie möglich abzuklappern. Anstelle ein zimmer ein patient- der nächste! Freundlichkeit ist seher groß geschrieben.

(Translated by Google) This practice does not seem to take Covid-19 and the pandemic seriously. Here is the email from the doctor to me when I was asked about a lung function test after recovery: "No problem at all, as we all know, it is a respiratory-seasonal disease similar in occurrence/epidemic course to influenza with a mortality similar to influenza. " (Original) Diese Praxis scheint Covid-19 und die Pandemie nicht ernst zu nehmen. HIer die Email von der Ärztin an mich bei einer Erfragung nach Lungenfunktionsprüfung nach Genesung: "Alles kein Problem, wie wir alle wissen, ist es eine respiratorische- saisonale Erkrankung ähnlich im Auftreten/epidemischen verlauf einer Grippe mit einer Mortalität die der Grippe ähnlich ist."

Super uncomplicated and friendly practice. We were there today without an appointment for the travel vaccination and got it straight away, were given great advice and were out again after half an hour. 11/10!

(Translated by Google) The doctor illegally employs medical assistants without being in the house. Instead, she sits every two weeks in her finca in Mallorca. It is not surprising why she is so well tanned in the winter and the practice so luxuriously equipped. To save even more, the rest of the staff is of a student nature and is employed at minimum wage rates ... Money rules the world here. (Original) Die Ärztin beschäftigt unerlaubterweise Assistenzärzte ohne im Haus zu sein. Stattdessen sitzt sie aller zwei Wochen in ihrer Finca in Mallorca. Wundert man sich nicht warum sie im Winter so gut gebräunt ist und die Praxis so luxuriös ausgestattet. Um noch mehr zu sparen ist restliches Personal studentischer Natur und wird zu Mindestlohntarifen beschäftigt... Geld regiert hier die Welt.

Great practice! We got vaccinated there for a long-distance trip and were perfectly informed. The entire billing with the cash register was taken care of by us. We were always allowed to come without an appointment, never had to wait and the relaxed and friendly atmosphere left all four of us in high spirits every time :-))) Great!

Great practice with very nice, uncomplicated staff. I was with Dr. Hesse several times because of a food allergy. She is a very competent and holistic doctor who takes a lot of time for her patients.

(Translated by Google) For many years I am in treatment at Dr. Hesse. Above all, I like her humorous way, you feel better! Responsible and competent doctor. (Original) Seit vielen Jahren ist bin ich bei Dr.Hesse in Behandlung. Vor allen mag ich ihre humorvolle Art, man fühlt sich gleich besser! Verantwortungsvolle und kompetente Ärztin.

Undoubtedly the most thorough, lovely & conscientious doctor in Berlin. Highly recommend to all.

This practice appears well run, the staff are almost overly friendly. They charged me €160 for a Covid PCR-test when I arrived in Germany in April. I paid the charge immediately after receiving the bill, with no complaints. Six months later, the practice sent me another bill for €30 for "services rendered." No wonder they all have a smile on their faces--they are cheating their patients and being totally dishonest about their charges.

(Translated by Google) Absolutely planned and outrageous. It is said by phone, send an email for an appointment. First thought, why not on the phone when we are talking? Then I send the email, and in response we get no appointments for 2 months. Then why am I allowed to write an email? (Original) Absolut verplant und unverschämt. Telefonisch wird gesagt, schicken Sie doch eine Email für einen Termin. Erster Gedanke, wieso nicht direkt am Telefon, wenn wir schon reden? Dann schicke ich die Email los, und kriege als antwort wir haben 2 Monate lang keine Termine verfügbar. Wozu lässt man mich dann eine Email schreiben ?

(Translated by Google) The doctor takes great care of your patient, Unfortunately I cannot understand the negative comments 5 stars are not enough for this practice N. Behram (Original) Die Ärztin kümmert sich super um Ihren Patienten, Ich kann leider die negativen Anmerkungen nicht verstehen, 5 Sterne sind zu wenig für dieses Praxis N. Behram

(Translated by Google) What a rude and stale receptionist. I was neither listened to nor talked to in an appropriate tone. I never go back and I can recommend to anyone. (Original) Was für eine unfreundliche und pampige Rezeptionistin. Mir wurde weder zugehört, noch wurde mit mir in einem angemessenem Ton geredet. Geh ich nie wieder hin und kann ich auch niemandem empfehlen.

Great practice. After a few unsuccessful attempts with other doctors, it helped me a lot to get my health problems under control. If we're being honest, HH made correct predictions about Covid from the start. You should probably consider her a real expert on respiratory diseases and take her differentiated scientific opinions (she always argued based on recognized studies) seriously. Maybe you shouldn't necessarily cancel everything immediately, but everyone has to decide that for themselves. Anyway, my rating is 5 stars.

(Translated by Google) Good travel doctor. Competent advice, for simple vaccinations no appointments are necessary. If the topic of education is serious, it has many young employees. Always treated quickly and expertly, always come as needed and can only recommend it. (Original) Gute Reisemedizinerin. Kompetente Beratung, für einfache Impfungen sind keine Termine nötig. Nimmt das Thema Ausbildung ernst, hat viele junge Mitarbeiter. Immer schnell und fachkundig behandelt worden, komme stets nach Bedarf und kann es nur empfehlen.

(Translated by Google) Competent, fast, friendly - a perfect service, as you would expect from a practice. Was after several other appointments finally well advised and examined, and without waiting. Many thanks to the great team! (Original) Kompetent, schnell, freundlich – ein perfektes Service, wie man es von einer Praxis erwarten könnte. Wurde nach mehreren sonstigen Terminen endlich gut beraten und untersucht, und das ohne Wartezeiten. Vielen Dank an das tolle Team!

(Translated by Google) Despite information to the contrary in the appointment confirmation and reminder emails, in practice nobody wears a mouth-nose guard. The windows were only tilted, the door closed, so there was no draft. They have to be abandoned by all good spirits. It seemed to me that the whole COVID-19 pandemic had passed this doctor's office unseen. Immediately left. (Original) Trotz gegenteiliger Information in den Terminbestätigungs- und -erinnerungsemails trägt in der Praxis niemand einen Mund-Nasenschutz. Die Fenster waren auch nur abgekippt, die Tür geschlossen, somit gab es keinen Durchzug. Die müssen von allen guten Geistern verlassen sein. Es kam mir so vor, als wäre die ganze COVID-19 Pandemie an dieser Arztpraxis unbesehen vorbeigegangen wäre. Bin sofort wieder gegangen.

(Translated by Google) bad appointment (Original) schlechte terminfindunfg

(Translated by Google) Absolutely not recommended (Original) Absolut nicht zu empfehlen

(Translated by Google) I felt incredibly comfortable during my visit to the practice! But the rooms of the practice are incredibly appealing and very aesthetically designed. The staff all make a friendly and very relaxed impression, as Dr. med. Helma Hesse herself. Before a long stay in Latin America, I was very well advised. In retrospect, however, I would have been able to give up one or two vaccinations and vaccinations can of course be very expensive, but everywhere in Berlin. I think Mrs. Helma Hesse is a wonderful, very relaxed and competent alternative to the Tropical Institute! (Original) Ich habe mich bei dem Besuch in der Praxis unglaublich wohlgefühlt ! Allein die Räume der Praxis sind unglaublich ansprechend und sehr ästhetisch gestaltet. Die Mitarbeiter*innen machen alle einen freundlichen und sehr entspannten Eindruck, so wie Dr. Helma Hesse selbst. Vor einem längeren Lateinamerikaaufenthalt wurde ich sehr gut beraten. Im nachhinein hätte ich allerdings auf ein, zwei Impfungen verzichten können und Impfungen können natürlich sehr teuer sein, allerdings überall in Berlin. Ich denke Frau Helma Hesse ist eine wunderbare, sehr entspannte und kompetente Alternative zu dem Tropeninstitut !

(Translated by Google) I needed vaccines for my trip. Came in without an appointment to inquire. Arrived immediately, was friendly and professional advice. Vaccinations are easily done in between times. Great team. Thank you very much (Original) Ich brauchte Impfungen für meine Reise. Kam ohne Termin vorbei, um mich zu erkundigen. Kam sofort dran, wurde freundlich und professionell beraten. Impfungen werden unkompliziert auch Mal zwischendurch gemacht. Tolles Team. Dankeschön

(Translated by Google) Just get rejected with the recommendation to move me to the hospital ..... (Original) Werde einfach abgewiesen mit der Empfehlung mich doch ins Krankenhaus zu bewegen.....

Tolle Sache, hier nimmt man sich Zeit. Bin sehr zufrieden mit der Praxis von Dr. Hesse. Tolles Team in der Praxis.

(Translated by Google) Great practice, nice team, uncomplicated and competent. Helma Hesse takes a lot of time for individual advice if necessary! Best wishes for 2022 (Original) Tolle Praxis, nettes Team, unkompliziert und kompetent. Helma Hesse nimmt sich bei Bedarf viel Zeit für individuelle Beratung! Beste Wünsche für 2022

(Translated by Google) A really great doctor! Friendly, competent and works holistically. Unfortunately I had to move for professional reasons, but I would go back to this practice immediately. Many thanks for everything! (Original) Eine wirklich tolle Ärztin! Freundlich, kompetent und arbeitet ganzheitlich. Leider musste ich aus beruflichen Gründen umziehen, aber ich würde sofort wieder in diese Praxis gehen. Vielen Dank für alles!

Good advice on travel medicine To recommend !

Very nice & competent colleagues. I got vaccinated against yellow fever. My colleagues pointed out to me that other vaccinations were due and that we could do them another time without worrying about it. Dealing with patients in particular is very courteous and pleasant. Only recommended!

Great and very kind team, showed up without an appointment and had to wait like 5 minutes only. Absolutely recommend!

maybe the best doctor's practice in Berlin. the staff is incredible friendly and I love the beautiful venue in the middle of Kreuzberg. Thank you so much for everything

Great practice. The other tropical doctors I found only wanted to bill privately. Great advice for my trip!

(Translated by Google) I was always treated friendly, professional and courteous. (Original) Ich wurde immer freundlich, fachlich und zuvorkommend behandelt.

(Translated by Google) Expertise in tropical medicine. My infection was reliably diagnosed here. Result by mail at the weekend! Simply great! (Original) Kompetenz in Sachen Tropenmedizin. Hier wurde meine Infektion zuverlässig diagnostisiert. Ergebnis per Mail am Wochenende! Einfach top!

(Translated by Google) Very good attention! We were looking for where to continue our vaccination program and in the hospital they recommended us to come to this doctor. She speaks English perfectly and a little Spanish and in a few minutes of reviewing our previous vaccinations everything was ready. Highly recommended for travelers. (Original) Muy buena atención! Estábamos buscando donde continuar nuestro programa de vacunación y en el hospital nos recomendaron venir a esta doctora. Ella habla inglés perfectamente y un poco de español y en unos minutos de revisar nuestras vacunas anteriores estuvo todo listo. Muy recomendable para viajeros.

(Translated by Google) A somewhat unusual, unorthodox-looking practice with a relaxed doctor. You could just give it five stars if it weren't for those medical assistants who can best be described as "behavioral". (Original) Eine etwas ungewöhnliche, unorthodox anmutende Praxis mit einer locker aufgelegten Ärztin. Könnte man glatt fünf Sterne vergeben, wenn da nur nicht auch jene Arzthelferinnen wären, die man am ehesten mit "verhaltensauffällig" beschreiben kann.

(Translated by Google) A very good advice and personal attention. Many thanks (Original) Eine sehr gute Beratung und persönliche Betreuung. Vielen Dank

(Translated by Google) Doctor takes her time. Dates available at short notice. Very objective and good advice when traveling to Senegal. (Original) Ärztin nimmt sich Zeit. Termine kurzfristig verfügbar. Sehr objektive und gute Beratung bei einer Reise in den Senegal.

Always a great experience, this practice. Very competent, holistic doctor and assistant doctor. Everyone takes a lot of time, listens carefully and takes every patient and their complaints seriously. The team is generally very friendly, courteous and helpful. The working atmosphere also seems to be very collegial and pleasant. I really feel in good hands and well advised there. I have no idea why this practice gets negative reviews.

You can go to the practice and receive treatment at any time without an appointment. After 30 minutes including waiting time and several travel vaccinations, I was ready for South America. The doctor and her staff were really nice, the space was appealing. I can give a consistently positive recommendation here with a clear conscience!