myshape image

myshape

Gym

😠 So the gym: Extremely bright, no windows, blasts loud pop music 24/7. it's female only so of course everything is painted bright pink just to remind us. Space for equipment is narrow with people queuing to use a handful of popular machines as the majority of the space here is taken up by group room... People often mention nicht, contract, sehr, studio, time, sind, great, Studio, money, habe,


Address

Karl-Marx-Straße 231-235, 12055 Berlin, Germany

Website

www.myshape.de

Contact

+49 30 684085900

Rating on Google Maps

3.80 (304 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 AM to 10 PM
  • Tuesday: 8 AM to 10 PM
  • Wednesday: 8 AM to 10 PM
  • Thursday: 8 AM to 10 PM
  • Friday: 8 AM to 10 PM
  • Saturday: 10 AM to 8 PM
  • Sunday: 10 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: nicht (46) contract (22) sehr (22) studio (21) time (19) sind (19) great (18) Studio (16) money (15) habe (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jenny G. 3 years ago on Google
    So the gym: Extremely bright, no windows, blasts loud pop music 24/7. it's female only so of course everything is painted bright pink just to remind us. Space for equipment is narrow with people queuing to use a handful of popular machines as the majority of the space here is taken up by group room the size of a small nightclub. The main focus here seems to be the myriad group classes, so if you want a space to just go work out by yourself, I would not recommend. The bigger problem here is the inflexible contract and the terrible customer service. I initially signed up for one year, and didn't desire another one. Too late, they had automatically renewed my contract for another twelve months with no consent or prior warning. Ok, that was probably in the small print, my bad. So the next year I cancelled before the year was up, around two months in advance. No, they said, there was a window of time in which to cancel the contract and I had missed it. They had me locked in for another twelve months. Then came Covid-19 and Myshape was regularly shut for long periods of time. No reduction in price was given to members. I reached out to explain I'd lost my job and couldn't afford to pay for a service I couldn't use, along with a signed letter of cancellation written in German. Customer service replied with a one sentence email saying my membership would be cancelled at the end of the contract period ...in 11 months time. It's now November and the gym is closed for another month. Again there has been no communication regarding this to members and we have to keep paying full fees. Now I have an illness preventing me from exercising. I wrote to Myshape with an official letter from my doctor explaining that my illness prevents me from doing sport and therefore cannot go to the gym. Not good enough, they said, the letter fails to show the duration of the illness. Myshape customer service have done nothing to show empathy towards my situation and everything to continue to lock me in an expensive contract which I can't use. Avoid this place unless you want to remain a member until your funeral...
    21 people found this review helpful 👍

  • 1/5 Nandini J. 5 years ago on Google • 6 reviews
    UPDATE 13/3/19: This gym is a nightmare and a complete scam. I sent an email asking to cancel my membership because I'm leaving Germany, along with an attachment of my Abmeldung. They *didn't respond for 12 days,* then asked me for a formal letter with a signature. I sent this over and was shocked to see they had waited this long so they could ask for another month's fees. -- I wish I paid more attention to the reviews before signing up for this gym. It's true. Management and customer service is extremely poor. The gym itself is also average (limited equipment). Wish I didn't have to come here anymore, but now I WILL because they've locked me into a new 12-month contract with zero notice. There is no way out. Like I said, this place sucks. See you soon, MyShape!
    18 people found this review helpful 👍

  • 1/5 M F. 4 years ago on Google • 63 reviews
    The Music is not only bad but way too loud. It's the first time of my life that I have to leave a course before the end. This gym, should mesure the level of the music they put it's louder than a nightclub. I have been to body attack, it was a real nightmare, very bad and loud music and the teacher screaming on a microphone. O don't know why they are doing this, I talk to many members and they all agreed. I could hear this silly noise from the sauna and even when I went to aldi next door!
    9 people found this review helpful 👍

  • 1/5 Fid f. 3 years ago on Google
    (Translated by Google) I think it's just cheeky that you deduct money from me in the corona time even though I can't use the equipment in the gym which I understand but why should I pay for it for free? Why don't you come towards me? I have lost my job, the money will not be paid back and you will be deducted money for something that I cannot use !!! You can't do that for corona I understand you but please understand us customers too z rip off! (Original) Ich finde es einfach frech das man in der coronazeit mir geld abzieht obwohl ich die Geräte im Fitnessstudio garnicht benutzen kann was ich auch verstehe aber warum soll ich dafür umsonst zahlen? Warum kommt man mir nicht entgegen? Ich habe mein job verloren mir wird das geld nicht zurück gezahlt und man zieht mir Geld ab für etwas was ich nicht nutzen kann!!! Das geht garnicht ihr könnt für corona nicht ich verstehe euch aber bitte versteht uns Kundinnen auch ? abzocke!
    12 people found this review helpful 👍

  • 5/5 Aslinur T. 2 months ago on Google • 156 reviews New
    My absolute favorite women's studio in Berlin. I've been registered since it opened and still enjoy going. Please return a solarium (chargeable) and mats ☺️

  • 1/5 Ferizat A. 3 years ago on Google
    (Translated by Google) I do not agree with a voucher or with a contract extension. I just think it's rude to rip people off! With such a service and such an inpatient clinic, I do not see it as having to continue to be bound to this gym! The lady in the administration is just rude! When asked why they should continue to pay money, even though they closed, only one “we have decided so now”. Service looks different !! (Original) Ich bin weder mit einem Gutschein noch mit einer Vertragsverlängerung einverstanden. Ich finde es einfach nur Unverschämt die Leute so übers Ohr zu hauen! Bei so einem Service und so einer Inkulanz seh ich es nicht ein, weiterhin an dieses Fitness Studio gebungen sein zu müssen! Die Dame in der Verwaltung ist einfach nur unfreundlich! Auf die Frage warum man denn weiterhin Geld bezaheln soll, obwohl sie geschlossen haben kam nur ein „wir haben das jetzt so beschlossen“. Service sieht anders aus!!
    10 people found this review helpful 👍

  • 5/5 Rova R. 5 years ago on Google • 54 reviews
    The studio is in the center. You can park for free for two hours, but with a parking meter. When I was at the tryout, that day was women's day and there were peelings and massages. I then decided to become a member. At the beginning I wasn't so happy and quit. During the expiry period I still visited the studio and withdrew my cancellation because the studio convinced me. A great training plan was created for me. The courses are very effective. The studio is clean and the members are very friendly. And there is a very good sauna with automatic infusion. For €19.90 a month you really can't go wrong! I am very satisfied and always look forward to the hours in the studio :)
    5 people found this review helpful 👍

  • 1/5 ezo a. 3 years ago on Google
    (Translated by Google) I don't want to talk about the equipment of the studio! Trainer not available, only at registration and also very rude. With only one day delay my contract was extended. Nobody came to meet me. As if that's not enough, despite Corona I still have to pay monthly. Of course, the gym cannot be used. There are so many gyms catering to customers, but there is no such thing here. The main thing is to earn stupid and stupid !!!!!! (Original) Über die Ausstattung des Studios will ich gar nicht reden! Trainer nicht vorhanden, nur an der Anmeldung und auch noch sehr unhöflich. Mit nur einem Tag Verspätung wurde mein Vetrag verlängert. Keiner kam mir entgegen. Als ob das nicht reicht, muss ich trotz Corona immernoch monatlich zahlen. Fitnessstudio kann natürlich nicht genutzt werden. So viele Fitnessstudios kommen den Kunden entgegen, aber hier gibt es sowas nicht. Hauptsache dumm und dämlich verdienen!!!!!!
    8 people found this review helpful 👍

  • 4/5 m 5 years ago on Google • 79 reviews
    Ok I checked other gyms and this one suits me best. I like the pink interior and I like coaches/most of team trainings. And I actually like that it's only for women. What I miss is hair dryers here, so I wouldn't have to carry my own (not everybody has a car so it's sometimes heavy). What really annoys me is that very often courses are canceled. I come especially for a team training like today and it's canceled..
    2 people found this review helpful 👍

  • 1/5 Latife M. 4 years ago on Google
    (Translated by Google) A cool studio in itself, but have little idea of ​​customer orientation and service. After I have canceled my six-month contract, I am told that it is 3 days after the cancellation period and therefore I have to pay my contributions for another six months. I was hoping for some goodwill, in vain .. since the termination has private reasons (illness) I still get out of the contract .. Too bad that it only works, that you have to take legal steps to make it work. The studio doesn't think that customers who can do sports again at some point need a gym again, but after that? Does money seem to be more important than customer loyalty? Therefore, unfortunately not to be recommended .. there are many better and more customer-oriented women's gyms nearby :) (Original) An sich ein Cooles Studio, haben aber von Kundenorientierung und Service garkeine Ahnung. Nachdem ich meinen halbjahres Vertrag gekündigt habe wird mir gesagt das dieser 3 Tage nach der Kündigungsfrist liegt und deswegen ich weiter ein weiteres halbes Jahr meine Beiträge bezahlen muss. Ich hatte auf etwas Kulanz gehofft, vergeblich.. da die Kündigung Private Gründe hat (Krankheit) komme ich dennoch aus dem Vertrag raus.. Schade nur das es nur so geht, das man Rechtliche Schritte eingehen muss damit das klappt. Das Studio denkt nicht daran, das Kunden die irgendwann wieder Sport machen können wieder ein Fitness Studio brauchen aber nach sowas? Anscheinend ist Geld wichtiger als Kundenbindung? Deswegen leider nicht zu Empfehlen.. es gibt viele bessere und Kundenorientierere Frauen-Fitness Studios in der nähe :)
    7 people found this review helpful 👍

  • 1/5 Gizem H. 3 years ago on Google
    (Translated by Google) Unfortunately, there is little choice of equipment and in the long run it annoys you that the studio has no windows (especially when people train next to you, who apparently do not care about their care !!). I also find the administrative staff to be rather rude and sneaky! The way of expression and the sound should still be worked on :). If there are problems, they are unfortunately not interested in a common solution. A pity!!! (Original) Leider hat man wenig Auswahl an Geräten und auf Dauer nervt es einen, dass das Studio keine Fenster hat (vorallem, wenn die Leute neben einem trainieren, welche auf ihre Pflege anscheinend keinen Wert legen!!). Außerdem empfinde ich das Personal in der Verwaltung, als ziemlich unfreundlich und patzig! An der Ausdrucksweise und am Ton sollte noch gearbeitet werden :). Bei Problemen sind sie leider an keiner gemeinsamen Lösung interessiert. Schade!!!
    6 people found this review helpful 👍

  • 2/5 Magi 3 years ago on Google
    (Translated by Google) Addendum to the answer: "So you can make up for the entire time of the closure" It may seem quite generous that my contract will be extended for the time of the closure, but I still pay ALL the time for the FULL price. Please consider how limited your offer is despite the "opening". In the studio 7! People take part in the course ... If I get a place at all, I can go for a full 60 min. work out... You are currently saving costs, but the customers continue to pay in full. Fair? ________________________________________ It makes me mad that you get zero information about your rights. The money will continue to be debited as if nothing had happened. Seriously, they don't even have windows to ventilate ... There has already been a decision. Inform yourself on the website of the consumer center and cause stress - nothing else happens. Thumbs down. (Original) Nachtrag zur Antwort: "So kannst du die gesamte Zeit der Schließung nachholen" Es mag ja recht großzügig erscheinen, dass mein Vertrag für die Zeit der Schließung verlängert wird, aber ich zahle doch trotzdem DIE GANZE ZEIT über den VOLLEN Preis. Überlegt doch mal bitte, wie eingeschränkt euer Angebot trotz der "Öffnung" ist. Im Studio dürfen 7! Personen am Kurs teilnehmen... Wenn ich überhaupt einen Platz bekomme, darf ich ganze 60 min. trainieren... Ihr spart gerade Kosten ein, aber die Kunden zahlen alle voll weiter. Fair? ________________________________________ Es regt mich wahnsinnig auf, dass man null Informationen zu seinen Rechten bekommt. Das Geld wird weiter abgebucht als wäre nichts gewesen. Und im Ernst, sie haben nicht mal Fenster, um zu lüften... Dabei gab es inzwischen schon eine Entscheidung. Informiert euch auf der Seite der Verbraucherzentrale und macht Stress - sonst passiert nichts. Daumen runter.
    6 people found this review helpful 👍

  • 1/5 Amles 4 years ago on Google
    (Translated by Google) Outdated dusty devices, courses are often represented or drop out. Unprofessional employees. The gym is not up to date and they are not expanding their offerings. Not recommended (Original) Veraltete staubige Geräte, Kurse werden öfters vertreten oder fallen aus. Unprofessionelle Mitarbeiter. Das Fitnessstudio ist nicht auf dem neusten Stand und sie erweitern nicht ihre Angebote. Nicht empfehlenswert
    5 people found this review helpful 👍

  • 1/5 Andrea G. 2 years ago on Google
    (Translated by Google) In July 2020 I terminated the contract in due time (confirmation is available) So the contract would have expired in December 2020. Now an attempt was made to debit my account and I received a reminder and, according to My Shape, the contract ends in December 2021. Why should I have canceled in July 2020, with a contract period of 12 months. I will defend my lawyer against this breach of contract and the rip-off. Since I've just read that others feel the same way, contact me. Together we can defend ourselves more easily. (Original) Im Juli 2020 habe ich den Vertrag fristgerecht gekündigt.(Bestätigung liegt vor) Also wäre der Vertrag zum Dezember 2020 ausgelaufen. Jetzt wurde versucht bei mir abzubuchen und ich erhielt eine Mahnung und der Vertrag endet laut My Shape Dezember 2021. Warum sollte ich dann Juli 2020 gekündigt haben, bei einer Vertragslaufzeit von 12 Monaten. Werde mich anwaltlich wehren gegen diesen Vertragsbruch und die Abzocke. Da ich eben gelesen habe, das es auch Anderen so geht, meldet Euch bei mir. Gemeinsam können wir uns leichter wehren.
    5 people found this review helpful 👍

  • 1/5 Ina I. 4 years ago on Google
    (Translated by Google) To the gym itself, I can not say anything, because I did not register in the end. But the price communication needs to be revised urgently. Although I found it very clear on the website (see photo) that the service fee is included, I asked twice if it was really inclusive, which was always confirmed to me. Only when I asked again during the trial day and shortly before the conclusion of the contract, I was told the 25 Euro service charge are extra to pay. Please train staff better and revise website! (Original) Zum Fitnessstudio an sich kann ich nichts sagen, da ich mich letzten Endes nicht angemeldet habe. Finde aber die Preiskommunikation muss dringend überarbeitet werden. Obwohl ich es auf der Website (siehe Foto) recht eindeutig fand, dass die Servicepauschale inklusive ist, habe ich trotzdem zwei Mal nachgefragt, ob sie wirklich inklusive ist, was mir immer bestätigt wurde. Erst als ich dann beim Probetag und kurz vor Vertragsschluss noch mal nachgefragt habe, sagte man mir die 25 Euro Servicegebühr sind extra zu bezahlen. Bitte Personal besser schulen und Website überarbeiten!
    5 people found this review helpful 👍

  • 1/5 A M. 1 year ago on Google
    (Translated by Google) Danger!! Don't sign a contract here! What is happening here is illegal. Contracts are extended despite termination. Or if there is a problem with the debiting of the monthly fee, a fat additional payment will be made directly (within 3 working days pay?!) without the letter saying how the open amount came about. Incomprehensible at all. Total rip off! And as far as communication is concerned: pure catastrophe. The studio cannot be topped in terms of unprofessionalism, audacity and unfriendliness. Especially the women in administration. (Original) Achtung!! Schließt hier keinen Vertrag ab! Was hier abläuft ist nicht rechtens. Verträge werden trotz Kündigung verlängert. Oder wenn es einmal zu einem Problem mit der Abbuchung des Monatsbeitrages kommt, kommt direkt eine fette Nachzahlung (innerhalb von 3 Werktagen zu zahlen?!) ohne, dass in dem Brief steht wie der offene Betrag zustande kommt . Überhaupt nicht nachvollziehbar. Totale Abzocke! Und was die Kommunikation angeht: reinste Katastrophe. An Unprofessionalität, Dreistigkeit und Unfreundlichkeit ist das Studio nicht zu überbieten. Vor allem die Damen in der Verwaltung.
    5 people found this review helpful 👍

  • 1/5 Elvan K. 3 years ago on Google
    (Translated by Google) If the staff behaves rude and super outrageous again, we recommend trying to appeal to the administration. It is funny that supposedly the call (Myshape Neuköln) is supposed to be forwarded there .. however, the same woman talks to you according to feelings .. They sell one for stupid and can't speak professionally .. Myshape withdraws money every month by NOT including courteous and appropriate communication with customers who are obviously maintaining the company. (Original) Falls sich das Personal wiedermal unhöflich und super unverschämt benimmt, wird einem Beschwerdeversuchen empfohlen bei der Verwaltung anzurufen.. lustig ist, dass angeblich beim Anruf (Myshape Neuköln) dort weitergeleitet wird.. nach Empfindungen spricht jedoch die selbe Frau mit dir.. Sie verkaufen eine für dumm und können nicht professionell reden.. Myshape bucht jeden Monat Geld ab, indem eine höfliche und angebrachte Kommunikation mit Kunden, die offensichtlich das Unternehmen aufrechthalten, NICHT beinhaltet ist.
    5 people found this review helpful 👍

  • 1/5 Linde von B. 4 years ago on Google
    (Translated by Google) So I'm happy to pay more for a good studio. BUT for a 1-month contract 49.90 euros PLUS I find the complete YEAR service fee of 24.90 euros (in total 74.80 euros for a month) not only too much but simply a rip-off. Too bad I was a customer from time to time and actually really like the studio. (Original) Also ich bin gerne bereit für ein gutes Studio auch mal mehr zu zahlen. ABER für einen 1-Monatsvertrag 49,90 Euro PLUS die komplette JAHRES-Servicepauschale von 24,90 Euro (in Summe 74,80 Euro für einen Monat) finde ich nicht nur zu viel sondern schlichtweg eine Abzocke. Schade, ich war immer mal wieder Kundin und mag das Studio eigentlich sehr gerne.
    4 people found this review helpful 👍

  • 1/5 Susann H. 3 years ago on Google
    (Translated by Google) Hello, I cannot recommend this gym. Very rude staff. The owner is brazen and only oriented towards money. She has withdrawn money from my bank account several times, although I have refused her permission to debit it. E-mails are not answered. Contact by phone is very difficult because I have been treated very rude several times and the receiver was simply hung up. I have quit and have been waiting for my confirmation of termination for over 3 weeks. Legal steps will have to be taken if all of this cannot be clarified. I am very disappointed and scared how people are treated here. (Original) Hallo, ich kann dieses Fitnessstudio nicht empfehlen. Sehr unhöfliches Personal. Die Besitzerin ist dreist und nur am Geld orientiert. Sie hat mehrfach Geld von meinem Bankkonto abgebucht obwohl ich ihr die Erlaubnis zur Abbuchung untersagt habe. Auf E-Mails wird nicht geantwortet. Per Telefon ist der Kontakt sehr schwierig, da mir mehrfach sehr unhöflich begegnet und der Hörer einfach aufgelegt wurde. Ich habe gekündigt und warte seit über 3 Wochen auf meine Kündigungsbestätitgung. Juristische Schritte werden eingeleitet werden müssen, wenn sich das alles so nicht klären lässt. Ich bin sehr enttäuscht und erschrocken, wie hier mit Menschen umgegangen wird.
    4 people found this review helpful 👍

  • 2/5 Nina U. 1 year ago on Google • 22 reviews
    You cannot pay with card, even if you want to buy the 10er card for 50€.. not even online , this is a bit strange considering it is an official gym. I was even told to pay directly there with card so I packed everything and I had to leave again after arrival. A big waste, wouldn’t go again
    2 people found this review helpful 👍

  • 1/5 Maria 1 year ago on Google • 3 reviews
    If you want to be complaining instead of training, this is your place. Dirty and messy gym. If you need elements for machines, you have to go to the front desk and give them something as a guarantee to take it because women still them (lack of security + waste of time). And the woman assisting the gym… WAW, everything is a problem, aggressive and intolerant people, wasting the time for those who really wants to train (‘cause that’s what gyms are for ladies!!) MyShape, if you would charge them for EVERY COMPLAIN, you would be millionaire!! DISGUSTING place and people!
    3 people found this review helpful 👍

  • 1/5 Lucie van P. 3 years ago on Google
    (Translated by Google) The star is for the (mostly) friendly and helpful trainers. Apart from the poor selection of devices and regular technical errors in the loudspeaker / microphone system, customer service is simply underground. The administration shows unprofessional communication and is not interested in keeping its members. The full money is boldly withdrawn, even without permission to debit. (Original) Den Stern gibt es für die (meist) freundlichen und hilfsbereiten Trainerinnen. Mal abgesehen von der dürftigen Auswahl der Geräte und regelmäßigen technischen Fehler der Lautsprecher-/Mikrophonanlage, ist der Kundenservice schlichtweg unterirdisch. Von Seiten der Verwaltung wird eine unprofessionelle Kommunikation an den Tag gelegt und man ist nicht daran interessiert seine Mitglieder halten zu wollen. Unverschämt wird einfach das volle Geld weiter abgebucht, auch ohne Erlaubnis zur Lastschrift.
    3 people found this review helpful 👍

  • 4/5 Celi 4 years ago on Google
    (Translated by Google) Too bad that the studio opens at 8 o'clock, then you have hardly the opportunity to go to work. Otherwise top, nice staff and cool courses. :) (Original) Schade, dass das Studio erst um 8 Uhr öffnet, dann hat man kaum die Möglichkeit vor der Arbeit hinzugehen. Ansonsten top, nettes Personal und coole Kurse. :)
    3 people found this review helpful 👍

  • 1/5 Pauline Z. 2 years ago on Google
    (Translated by Google) The gym is great, clean and the trainers are very nice. Unfortunately, this does not apply to the administration, my termination was never confirmed and I just saw that a year later I was still being debited money. (Original) Das Fitnessstudio ist super, sauber und die Trainerinnen sehr nett. Leider trifft das nicht auf die Verwaltung zu, meine Kündigung wurde nie bestätigt und ich habe gerade gesehen, dass mir ein Jahr später immer noch Geld eingezogen wird.
    3 people found this review helpful 👍

  • 1/5 MarleyMarls 2 months ago on Google • 7 reviews New
    Very carelessly furnished, not a nice atmosphere, cold and far too bright ceiling light. There are no mats, you have to buy one or bring your own. I've never experienced it in any studio yet. There are too few of the important devices (just a hip abductor?) Plus point for the Hipthrust machine.
    2 people found this review helpful 👍

  • 1/5 Helene D. 4 years ago on Google
    (Translated by Google) Cleanliness is only medium, I like courses very well. Dealing with the customers does not work. My notice came a day late to those and they do not leave me out of grace from the contract. Although I have moved away, so it is completely clear that I can not go there. In the mail traffic, they are unbelievably unfriendly and do not want to tell me who I am writing to. Contact details of supervisors do not give them out. Postal I wrote to the boss, but got no answer. I was very friendly and wanted to find a compromise, of which in the point customer-friendliness but nothing at all, they treat you really, really bad. (Original) Sauberkeit ist nur mittel, Kurse gefallen mir ganz gut. Der Umgang mit den Kundinnen geht gar nicht. Meine Kündigung kam einen Tag zu spät bei denen an und sie lassen mich nicht aus Kulanz aus dem Vertrag. Obwohl ich wegggezogen bin, also volkommen klar ist, dass ich dort nicht hingehen kann. Im Mailverkehr sind sie unglaublich unfreundlich und wollen mir nicht sagen, mit wem ich schreibe. Kontaktdaten der Vorgesetzten geben sie nicht heraus. Postalisch schrieb ich der Chefin, bekam jedoch auch keine Antwort. Ich war sehr freundlich und wollte einen Kompromiss finden, von denen kommt im Punkt Kundinnenfreundlichkeit jedoch rein gar nichts, sie behandeln einen wirklich, wirklich schlecht.
    2 people found this review helpful 👍

  • 1/5 X X. 3 years ago on Google
    (Translated by Google) It is not very professional here: Hello, I don't really write reviews otherwise, but I can't get it here. The people at the reception are nice, but if you have something to do with the management, it gets bad. The line is very arrogant, does not answer emails, hangs up the phone and unfortunately reacts very unfriendly to the customer. Inquiries via email are also not answered. In summary, no value is placed on customer care. In addition, in my case, the fact that they collected more money by direct debit and I only got my money after repeated emails, calls and personal discussions on site. Some of my friends and I quit here. I can definitely not recommend this place. It's a shame. (Original) Nicht professionell trifft es hier sehr zu: Hallo, ich schreibe sonst nicht wirklich Bewertungen, aber hier kann ich es mir nicht entnehmen lassen. Die Personen an der Rezeption sind nett, aber wenn man dann mal etwas mit der Leitung zu tun hat, wird es schlimm. Die Leitung ist sehr arrogant, antwortet nicht auf Mails, legt das Telefon auf und reagiert leider sehr kundenunfreundlich. Auf Anfragen wird per Mail auch nicht eingegangen. Es wird zusammenfassend, kein Wert auf Kundenpflege gelegt. Zudem kam in meinem Fall dazu, dass die per Bankeinzug mehr Geld eingezogen haben und ich mein Geld erst nach mehrmaligen Mails, Anrufen und persönlichen Gesprächen vor Ort bekommen habe. Einige meiner Freundinnen und ich haben hier gekündigt. Ich kann diesen Ort auf keinen Fall empfehlen. Sehr schade.
    2 people found this review helpful 👍

  • 1/5 julie d. 4 years ago on Google
    (Translated by Google) My ears bleed every time I go in there. The music is very bad and much too loud. I will contact a control organization because it is not normal and not respectful of the members to deaf them in this way. (Original) Meine Ohren bluten jedes Mal, wenn ich dort hineingehe. Die Musik ist sehr schlecht und viel zu laut. Ich werde mich an eine Kontrollorganisation wenden, weil es nicht normal und nicht respektvoll gegenüber den Mitgliedern ist, sie auf diese Weise taub zu machen.
    2 people found this review helpful 👍

  • 1/5 W O. 4 years ago on Google
    (Translated by Google) Conclusion on the myshape gym If you have no idea how to exercise, I would advise against this gym. There are no trainers on the area to ask about fitness equipment. Trainers are also receptionists. They are annoyed and often answer bluntly. Trainers run into the shower room where the sauna is located and look into the sauna to see if a woman adheres to the rules. I often felt uncomfortable in the gym. I didn't like going there, but I couldn't quit early. You only feel like in the U-BAHN with training rooms. Quantity rather than quality applies here. (Original) Fazit zum myshape Fitnessstudio Wenn man keine Ahnung hat wie man trainieren soll, würde ich dieses Fitnessstudio abraten. Es gibt keine Trainer auf der Fläche die man zu Fitnessgeräten fragen kann. Trainer sind auch gleichzeitig Rezeptionistin. Sie sind genervt und antworten oft plump. Trainer laufen in die Duschräume wo sich auch die Sauna befindest und blicken in die Sauna rein um fest zustellen ob Frau sich an die Regeln hält. Ich habe mich in dem Fitnessstudio oft unwohl gefühlt. Ich bin nicht gerne hingegangen, aber frühzeitig kündigen konnte ich nicht. Man fühlt sich wie in der U-BAHN nur mit Trainingsräumen. Hier gilt Quantität statt Qualität.
    2 people found this review helpful 👍

  • 5/5 H H. 4 years ago on Google
    (Translated by Google) Great coach, always ready for questions. The studio, the showers, etc. are clean. Many different courses! I am very satisfied and would recommend a rehearsal day to everyone! (Original) Super liebe Trainer, bei Fragen immer bereit. Das Studio, die Duschen,etc. sind sauber. Sehr viele verschiedene Kurse! Ich bin sehr zufrieden und würde jedem ein Probetag empfehlen!
    1 person found this review helpful 👍

  • 1/5 Rita S. 2 years ago on Google
    (Translated by Google) I canceled my contract in writing over 1.5 years ago and money would still be deducted from my account !! (Original) Ich habe mein Vertrag vor über 1,5 Jahren schrifftlich gekündigt und es würde immernoch Geld von mein Konto abgezogen!!
    1 person found this review helpful 👍

  • 5/5 Johanna P. 3 years ago on Google
    Sehr freundliche und engagierte Trainerinnen, vor allem Natascha gibt sich total viel Mühe! Es werden viele Kurse angeboten, ich bin sehr happy! Besonders cool sind die Cycling-Kurse, die nicht in vielen anderen Fitness-Studios angeboten werden. Auch in Corona-Zeiten wurde sich viel Mühe gemacht, das Training zu ermöglichen.
    1 person found this review helpful 👍

  • 4/5 Bellas W. 5 years ago on Google
    (Translated by Google) So far only a yoga class participated and it was fun. If I really started training, I can say more. But so far the impression is good. (Original) Bis jetzt nur einen Yogakurs mitgemacht und es hat an sich spass gemacht. Wenn ich wirklich angefangen habe zu trainieren kann ich mehr sagen. Aber bis jetzt ist der Eindruck gut.
    1 person found this review helpful 👍

  • 5/5 Sari F. 4 years ago on Google
    (Translated by Google) I like it very much at Myshape :) The prices are reasonable and the atmosphere is much more pleasant than with the competition of the same price range;) The courses are great fun, the trainers are all super nice and the fitness equipment is in good condition. You could set up a couple of the devices twice (otherwise the waiting times are always so long if the devices are blocked by girls who apparently only go to the studio to play with their cell phones). (Original) Mir gefällt es sehr gut bei Myshape :) Die Preise sind angemessen und die Atmosphäre ist wesentlich angenehmer als bei der Kunkurrenz gleicher Preisklasse ;) Die Kurse machen viel Spaß, die Trainerinnen sind alle super nett und die Fitnessgeräte sind im guten Zustand. Ein paar von den Geräten könntet ihr gern noch doppelt aufstellen (sonst sind die Wartezeiten immer so lang, wenn die Geräte von Mädels blockiert werden, die anscheinend nur ins Studio gehen, um mit ihren Handys zu spielen).
    1 person found this review helpful 👍

  • 5/5 EyeAmGreen 4 years ago on Google
    (Translated by Google) Good gym at moderate prices, great group classes with nice coaches, clean and well-kept changing rooms, beautiful course rooms with great lighting, small and not overcrowded. Recommended. (Original) Gutes Fitnessstudio zu moderaten Preisen, tolle Gruppenkurse mit netten Trainerinnen, saubere und gepflegte Umkleiden, wunderschöne Kursräume mit toller Beleuchtung, klein und nicht zu überlaufen. Empfehlenswert.
    1 person found this review helpful 👍

  • 5/5 Saliha Y. 4 years ago on Google
    (Translated by Google) I signed up recently, I'm very happy, everything is great, you feel very well. The courses, especially the cycling course is really awesome :))) thank you (Original) Habe mich vor kurzem angemeldet, bin sehr froh, alles ist top, man fühlt sich sehr wohl. Die Kurse, besonders der Cyclingkurs ist echt der Hammer:))) vielen Dank
    1 person found this review helpful 👍

  • 5/5 Lina L. 4 years ago on Google
    (Translated by Google) The most beautiful and cleanest studio in Berlin. Too bad that you do not exist in Wedding;). Come on an extra trip from Wedding. Very friendly employee named Eileen. Greetings on the spot (Original) Das schönste und sauberste Studio in Berlin. Schade das es euch nicht in Wedding gibt ;,-). Komm extra aus Wedding angefahren. Sehr freundliche Mitarbeiterin Namens Eileen. Liebe Grüße an der Stelle
    1 person found this review helpful 👍

  • 1/5 Si Ni Elora C. 2 years ago on Google
    Online lesson that I booked via urban sport didn't start at all. makes one ponder if it is scam.
    1 person found this review helpful 👍

  • 5/5 Ayse S. 4 years ago on Google
    (Translated by Google) I think the fitness center is great now have been here for a year. It is hygienic here, many coaches are great, there is always variety in the courses and also a great variety. Just great :) (Original) Ich finde das Fitness Center super bin nun schon seid einem Jahr hier . Es ist hier hygienisch , viele Trainer sind super , es gibt immer Abwechslung bei den Kursen und auch eine grosse Vielfalt . Einfach super :)
    1 person found this review helpful 👍

  • 5/5 R. Electra E. 4 years ago on Google
    (Translated by Google) Super competent team! The pink studio is well equipped and hygienically impeccable, highly recommended. (Original) Super kompetentes Team! Das pinke Studio ist gut ausgestattet und hygenisch einwandfrei, sehr empfehlenswert.
    1 person found this review helpful 👍

  • 5/5 Greta C. 5 years ago on Google • 6 reviews
    Lovely staf. The Studio is modern and clean and has everything one needs for training.

  • 5/5 Маргарита �. 3 months ago on Google • 4 reviews New
    A pleasant place full of friendly people. Enjoyed the yoga class on Monday <3

  • 2/5 daniele 2 months ago on Google • 4 reviews New
    the gym itself is very good, but there should be notices for girls who just want to stay on their cell phones or have an estimated time to use each device or stay at home or not come and spend 20 minutes on a device if you have time You can't work out for 1 hour because you only have 1 device and girls rent them for a long time

  • 3/5 Danielle M. 1 month ago on Google • 4 reviews New
    I wanted to join this gym, but after a trial workout I find it strange that they don't offer a mat (for sit-ups, planks, etc.). It would cost very little to hang a few mats on the wall like other gyms in the same price range. It's a shame because it's a convenient place for me and everything else is fine, but I don't feel like taking a mat to work every day. If they changed that, I would join in.

  • 4/5 Sarbjeet S. 1 year ago on Google
    Nice place

  • 3/5 heiderosi s. 4 years ago on Google
    ????

  • 5/5 Daniel T. 4 years ago on Google
    (Translated by Google) Fitness for girls ... (Original) Fitness für Mädels...

  • 5/5 Ramia K. 2 years ago on Google
    (Translated by Google) Hello, I recommend you the myshape there are only women and they are very nice. It is very nice there. I am very happy to be there. thanks (Original) Hallo, ich empfehle euch den myshape dort sind nur Frauen und die sind sehr nett. Es ist sehr schön dort. Ich freue mich sehr dort zu sein . Danke

  • 5/5 Jamil g. 4 years ago on Google
    ? ? ? ?

  • 5/5 Patricia G. 4 years ago on Google
    (Translated by Google) Very good ! (Original) Sehr gut !

  • 1/5 A R. 4 years ago on Google
    (Translated by Google) All gyms are rip-off. Do push-ups at home and stop logging in! (Original) Alle Fitness-Studios sind Abzocke. Macht Zuhause Liegestütze und hört auf euch anzumelden!

  • 1/5 R K. 4 years ago on Google
    (Translated by Google) No, we just went over there. (Original) Nein, da sind wir nur vorbei gegangen.

  • 5/5 Mirna S. 4 years ago on Google
    (Translated by Google) Very great team. The cleanliness, you can not complain and the courses just great and great. I even registered again with my shape, because you just feel good there. Great continue (Original) Sehr tolles team. Die sauberkeit,kann man nicht klagen und die kurse einfach toll und super . Habe sogar mich wieder neu bei my shape angemeldet , weil man sich da einfach nur wohl fühlt. Super weiter so?

  • 4/5 Nini 4 years ago on Google
    (Translated by Google) I feel very comfortable! The courses are great. (Original) Fühle mich sehr wohl! Die Kurse sind super.

  • 1/5 Dagmara J. 3 years ago on Google
    (Translated by Google) I do not recommend (Original) Ich empfehle nicht

  • 5/5 selma k. 4 years ago on Google
    (Translated by Google) Price good, course offers great (Original) Preis gut,Kurs angebote top

  • 5/5 Georgios A. 4 years ago on Google
    (Translated by Google) All the best (Original) Alles der Beste

  • 3/5 Nicole F. 3 years ago on Google
    (Translated by Google) Actually a great studio, but you shouldn't ask for a contract break (I had a broken bone, so I wasn't allowed to / couldn't train). Therefore I quit and I am in competition with the competition, they are more understandable and I could easily suspend 3 months. (Original) Eigentlich ein tolles Studio, aber man darf nicht um eine Vertrags Pause bitten (ich hatte einen Knochenbruch, da durfte/konnte ich nicht trainieren). Daher habe ich gekündigt und bin zur Konkurrenz, die sind Verständnisvoller und ich konnte Problemlos 3 Monate aussetzen.

  • 2/5 blabla b. 3 years ago on Google
    Immer die gleichen Leute bei Rückfragen sehr lange Wartezeit online fragen einmal pro Woche bearbeitet

  • 1/5 Inmensidades T. 8 months ago on Google • 2 reviews
    They are not LGTBIQ+ friendly. We arrived and they looked us up and down. We said we have women's ID and they still wouldn't let us in. I don't recommend this place at all.
    8 people found this review helpful 👍

  • 1/5 Amun H. 3 months ago on Google • 1 review New
    January 14, 2024 at 11:17 am. You call at this time and on this date and a disrespectful employee answers who hangs up in my face and when you call back straight away she doesn't answer. If you don't feel like working, then you shouldn't do it.
    3 people found this review helpful 👍

  • 3/5 Carolin Z. 4 months ago on Google • 1 review
    I actually always find the gym clean, but now I get an infection almost every time after a visit, which is very annoying! Something urgently needs to change in the ventilation system. Currently Only 1 or 2 showers work, fortunately the ones in the sauna area were repaired after several months. More treadmills would be good, too often everyone is occupied.
    2 people found this review helpful 👍

  • 5/5 Luisa H. 7 months ago on Google • 2 reviews
    My favorite women gym in Berlin! Service people are so nice! All women are so sweet. Comfort place!!
    1 person found this review helpful 👍

  • 1/5 Ecem S. 2 months ago on Google • 1 review New
    Disrespectful treatment of fellow human beings by the trainer. To go into more detail, I didn't want to do one of the exercises in the abs, legs, buttocks course because it wasn't part of my training, so I looked at my phone until the exercise was over, but I was bullied and told that I was I'm disrespectful and should leave the course if I don't take part!!!

  • 1/5 Vanessa S. 2 months ago on Google • 1 review New
    The machines and weights are extremely limited. You can max out weights on some of the machines without ever having worked out before. Didn't realise just how bad it was until I switched to McFit, which isn't exactly a luxury gym either. It's just not absolute garbage like this place. There's about 400 treadmills and bikes, but no actual workout gear. All they care about here is getting your money.

  • 4/5 In s. 1 month ago on Google • 2 reviews New
    The course was really great and so was the trainer. Unfortunately, if you come through Urban Sportsclub, you are not allowed to go into the sauna after training like in other fitness studios. You have to pay extra or just book the sauna on another day, but then without exercise... Even for them You have to pay extra (2 euros) for a fitness mat (these go into a donation box for children) or you can bring your own mat, which is very inconvenient if you work and don't have a car. The team is really very nice, the conditions of participation could be a bit more accommodating to the US guests.

  • 5/5 Mar S. 1 month ago on Google • 1 review New
    5 stars for Zumba with Mariapaz. Such a great, unobtrusive course that's fun even if (like me) you can't tell your left foot from your right hand. Thank you for keeping your head light after a difficult day.


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