Although the practice looks very nice, the boss's impression ruins everything. Seems very arrogant & incompetent. The same expensive things and expensive treatment are always offered. Really bad, here you only charge extra, regardless of whether some examinations are necessary, they are offered. At the beginning doctor said that it is very necessary to make further diagnosis, after d. I was told no further testing was necessary. So never again here. Only d. Money collected. Only admittedly more but performance and experience is disappointing

I had a laser surgery made in my home country and after two years my vision started deteriorating. Only right eye. I couldn’t go back to my country because of corona and decided to get help in Berlin. I brought a health certificate and different documents with my health history translated to German. So, nobody really went through them. They gave me eye drops to dilate the pupil, checked my vision on some kind of machine. Then the guy looked into the eye with light and then complete nonsense... He said I have myopia and hyperopia 🤦‍♂️ and I am not allowed to drive and he said I might have glaucoma and need to do their costly analysis. God knows how many times I visited eye doctors in different places - none of them ever noticed anything related to glaucoma, no one in my family has ever had it. And hyperopia??? I see perfectly fine things in front of me. So, he said I need to do a bunch of analysis with total cost of ~170 euro. I had to go back to my country in the end, visited just regular clinic. Paid 11 euro for doctors appointment, they found out my eye has grown a bit (based on my health certificate and documents that I had) that’s why only right eye deteriorates (myopia is basically it, eye grows vision deteriorates). No glaucoma (pressure in the eye is normal), no hyperopia of course. All was well explained. What if I didn’t know what myopia hyperopia glaucoma is? And just trusted the clinic? God knows. I would NOT recommend going here.

Horrible experience! After waiting an hour even I had an appointment fixed they refused to give me a prescription if I won’t pay for the additional glaucoma checking. Scammers. The appointment itself took like 10 minutes. Don’t go there, all negatives reviews are true! Weirdly enough most of the positive comments are given by accounts with a single review!

All I can say is... very friendly staff and I can walk through life without glasses again 🏃‍♂️. You feel in good hands. Very easy to reach as the subway stops right in front of the door so no need to look for parking spaces

I can only confirm previous comments and evaluations. Very unprofessional in general. The waiting time is always above 1 hour, no matter if you scheduled the appointment 1, 2 or 3 months in advance. If you complain about it –and I did several times–, they just say: “well, one or two hours is normal”. This alone gives a very clear idea about how this clinic is managed. Apart from that, the diagnosis is really poor and inaccurate in my opinion. I'm afraid I am another case of a “potential glaucoma”, which seems to be pretty common for what I’ve seen in other comments. Don’t try to get more information about it. You won’t get any clear answers, but they will ask you for +150€ for a laser treatment, 100€ for pills, extra costs for additional tests... just a rip off. Never again.

DO NOT go here. They are scammers! Like many other patients, I was falsely told I had glaucoma.I was scared into paying for expensive tests and treatments. A second opinion from another reputable optician confirmed I DO NOT have glaucoma. Again, DO NOT go here. Worst ever!

she told me I don't have a glaucoma yet, but i will get it in couple of years. i checked it with 4 other eye doctors, no one confirmed her "diagnosys". she prescribed me very expensive tests that wasnt covered by insurence. she scared me and almost convinced me to do some (also very expensive) laser thing. i do NOT recommend her to anyone.

tl;dr - They tried (and actually failed!) to book me an appointment for 9am when the doctor starts working at 10am that day without telling me.(and there are more appointments at 9am that day) I feel lucky for not actually reaching the point of successfully booking an appointment with them. Called to book an appointment, was offered a specific time and i told them that i will send them an email within 10 minutes saying if i will be able to come to that appointment or not. sent them an email with a positive response. 3 days before the appointment i noticed they didn't actually reply my email. I called to check and they actually made a mistake and didn't write my appointment even though they saw the email. While the rep tried apologizing and explaining the mistake, he mentioned that in that day the doctor comes only an hour after the time of my appointment. He also mentioned that there are tons of appointments for that morning at the time of the appointment I was supposed to have...

Beware of rip-offs! The magnificent address Unter den Linden made me skeptical. The splendid golden furnishings gave me an idea that the focus here was not on the patient, but on the money. First you get a sheet that refers to services outside of statutory health insurance. Next you find yourself in a waiting room with 20 patients who are waiting in line to process services outside of statutory health insurance. Hour after hour passes and you wait for clearance. Private patients come and go. The 20 patients in front of me are still waiting. After three hours - to take notes - 3 hours then finally. My turn, a deep look into the eyes, that's it. I am healthy. Oh no, she can still see something on my retina. OCT is recommended. Oh, no box office performance again - oh wonder. I don't need the conventional glaucoma examination because it's probably not used for early detection. Oh and it's box office performance - probably too much effort for too little money... never again

The worst experience. Huge queues, unique attitude of the doctor who is only interested to convince you to make as many expensive tests that they specialize in as possible. You will waste time and money and leave with no answers or recommendations.

How is it possible that such a place exists ? There must be some public organisations checking that healthcare is not only a business but really aims at helping people go better.

(Translated by Google) Although practice looks very nice, the impression of the boss makes everything break. Acts very arrogant and not competent. It is always the same expensive things and expensive treatment offered. Had to look for another ophthalmologist afterwards. Never again! (Original) Obwohl Praxis sehr schön aussieht, macht der Eindruck der Chefin alles kaputt. Wirkt sehr arrogant und nicht kompetent. Es werden immer gleich teuere Sachen und teure Behandlung angeboten. Mussten danach einen anderen Augenarzt suchen. Nie wieder!

Very bad clinic. Aims to make only money by prescribing unnecessary tests and giving wrong conclusions. They were very reluctant to give a copy of the test. The test printout was dated incorrectly as 10years old. This place is totally run by unqualified and inexperienced doctors.

dont recommended them, just interested to make money. Really arrogant people.

(Translated by Google) Totally dissatisfied. Unfortunately, they do not look trustworthy. Fortunately, there are enough better alternatives in Berlin! (Original) Total unzufrieden gewesen. Sie wirken leider nicht vertrauensvoll. Glücklicherweise gibt es in Berlin genug bessere Alternativen!

(Translated by Google) I had asked for an eye test, I was not examined by a doctor, they only checked the graduation of the glasses and machine the graduation of my eyes. If I wanted an eye test, with a doctor, a new appointment. As a non-private patient, it is a total waste of time. Lots of glamor but, apparently, just for the pay. Never again. (Original) Ich hatte um eine Sehtest gebeten, ich bin nicht von einem Arzt untersucht worden, sie haben nur die Graduierung der Brille überprüft und maschinell die Graduierung von meine Augen. Wenn ich einen Sehtest wollte, mit einem Arzt, einen neuen Termin. Als nicht privater Patient ist es eine totale Zeitverschwendung. Viel Glamour aber, anscheinend, nur für die dafür bezahlen. Nie wieder.

The worst experience I ever had. They want to get money of you as much as they can. They will scare you with diagnosis that is not accurate. They will convince you to make a lot of unnecessary & expensive tests. They will try to sell you medicine that is very expensive. They even tried to charge me more money because I asked them to print out my tests result. They is always a long waiting time in the clinic (1+ hour)

(Translated by Google) Unbelievable ..... your child does not need glasses .. .ok I say then he does not need them anymore .. Ohh the doctor says well if he already has one and wants to wear it then he can do that too ... how should he or not now? Well he is 8 so he can .... funny as funny ... our family is now looking for a competent doctor (Original) Unglaublich.....Ihr kind braucht keine Brille.. .ok sage ich dann braucht er sie ja nicht mehr.. Ohh sagt der Arzt na wenn er schon eine hat und Lust sie zu tragen dann kann er das auch tun... wie jetzt muss er oder nicht? Na er ist 8 also kann er .... Witzig wie witzig... unsere Familie sucht sich jetzt einen kompetenten Arzt

after 2 hours waiting, I met a very impatient and arrogant young male doctor. now i understand why the note is so low. disappointed.

The reception were really nice, explained every details to me, as well as the doctor, let me feel relax and comfortable. PS: The decoration is different from other clinic, more artistic. But when I used the eye drops prescribed by my doctor for ten days, my eye symptoms got even worse. I made a new appointment with the same male doctor who told me that it was normal for my symptoms to worsen because the eye drops had antibiotics that made my eyes more sensitive. I asked at least twice if it was allergy related, and the doctor said to keep using the other spray and ointment, and if it was still bad for fifteen days to try the allergy eye drops again. This was unacceptable to me, I then went to another hospital with the same machine, the doctor took a look at the allergy and told me that the eye drops with antibiotics I was using were not right for my symptoms, I used the eye drops prescribed by another doctor and after only one day the symptoms had already started to get better. This treatment was really a very bad experience.

(Translated by Google) Waiting room with racist and colonial art. If I hadn't urgently needed an appointment, I would have left immediately. At the doctor's appointment itself, my previous findings (not older than a month and not more often than once a year) were ignored and the same tests were proposed again. Overall, bad feeling due to the display of racist objects and the treatment. (Original) Wartezimmer mit rassistischer und kolonialistischer Kunst. Hätte ich nicht dringend einen Termin gebraucht, wäre ich sofort gegangen. Beim Arzttermin selbst wurden meine bisherigen Befunde (nicht älter als einen Monat und nicht häufiger als einmal im Jahr nötig) ignoriert und dieselben Tests erneut vorgeschlagen. Insgesamt ungutes Gefühl aufgrund der Zurschaustellung rassistischer Objekte und der Behandlung.

I have moderate positive experience with this clinic. On positive side, staff and doctors speaks English, and waiting time was somehow okay (approx. 20 mins). On bad side, I have strong feeling that clinic aims for profit at first place (or I just don't understand specifics of Augenarzt, like why they need 2 appointments to write recipe for glasses), which really demotivates.

(Translated by Google) The temple of medical capitalism. The quality of the service and diagnosis is no better than anywhere else, make no mistake but here the chairs are covered in gold ... so that the € 600 advice is easier to swallow. (Original) Der Tempel des medizinischen Kapitalismus. Die Qualität der Dienstleistungen und der Diagnose ist nicht besser als anderswo, machen Sie keinen Fehler, aber hier sind die Stühle mit goldener Farbe überzogen... damit die 600€ Beratung leichter zu schlucken ist.

Typical commercial place, barely an eye clinic, more like a beauty saloon. The doctor only checked my eyes for 2 minutes, refused to speak English, I could barely understand what the problem was. Also they were trying hard to sell their own products, an eye spray for 25 EUR. Very bad experience overall.

(Translated by Google) I can understand the criticism of the previous speakers. First of all the plus points: The reception in the practice was very friendly, I was able to start my appointment without waiting and the practice still accepts new patients. I see the following critically: Unfortunately, the findings from the glaucoma examination (IGEL performance) were not communicated to me. Despite complaints, examinations were not carried out for me, also with reference to the time, that it was already late. It was actually rather a sales talk for the in-house products. My conclusion: Although I was happy to get an appointment with the ophthalmologist at all, I would unfortunately not recommend this practice. And one last request: Please think about whether the two African servant figures at the reception are a good choice for a practice in the cosmopolitan city of Berlin. They look out of time and colonial, if not racist. (Original) Ich kann die Kritik meiner Vorredner gut nachvollziehen. Vorab die Pluspunkte: Der Empfang in der Praxis war sehr freundlich, ich konnte meinen Termin ohne Wartezeit antreten und die Praxis nimmt überhaupt noch neue Patienten auf. Kritisch sehe ich folgendes: Der Befund aus der Glaukomuntersuchung (IGEL Leistung) wurde mir leider nicht mitgeteilt. Trotz Beschwerden wurden Untersuchungen bei mir nicht durchgeführt, auch mit Verweis auf die Uhrzeit, es sei schon spät. Es wurde dann tatsächlich eher ein Verkaufsgespräch für die hauseigenen Produkte geführt. Mein Fazit: Obwohl ich froh war überhaupt einen Termin beim Augenarzt zu bekommen, würde ich diese Praxis leider nicht weiterempfehlen. Und eine Bitte zum Schluss: Bitte denken Sie darüber nach, ob die beiden afrikanischen Diener Figuren im Empfang eine gute Wahl sind für eine Praxis in der Weltstadt Berlin. Sie wirken aus der Zeit gefallen und kolonialistisch, wenn nicht rassistisch.

(Translated by Google) Appointment on the same day was possible and the treatment was competent and friendly! Interior is unique chic! (Original) Terminvereinbarung am selben Tag war möglich und die Behandlung war kompetent und freundlich! Inneneinrichtung ist einmalig schick!

(Translated by Google) I wanted to have my cataract operated on in the clinic and find out about the different lens models. Although I already had to present findings from the Charité eye clinic, the examinations were carried out again and I had to pay 200 euros for it. In my opinion, I was not informed objectively about the different lenses, but should take the one that is the most expensive. The clinic seems very keen on profit. I looked for another eye clinic. A star because the reception staff is really nice! (Original) Ich wollte in der Klinik meinen Grauen Star operieren lassen und mich über die verschiedenen Linsenmodelle informieren. Obwohl ich schon Befunde aus der Augenklinik der Charité vorzulegen hatte, wurden die Untersuchungen erneut durchgeführt und ich musste dafür 200 Euro zahlen. Über die verschiedenen Linsen wurde ich meines Erachtens nicht objektiv informiert, sondern sollte die nehmen, die am teuersten ist. Die Klinik scheint sehr auf Profit aus zu sein. Ich habe mir eine andere Augenklinik gesucht. Ein Stern, weil das Empfangspersonal wirklich sehr nett ist!

Went there for a bad eye infection without making an appointment after work. They took me in and I received the right treatment right away. If they offer one of their branded products for eye care I would decline and look for a pharmacy. Their mark up is quite high and you can get the same product for half of the price outside.

I have no idea why people are complaining about waiting times, and mentioning 30 minutes. In most German doctors' offices people have to wait even with an appointment, and it's the same in other countries I have lived in. Most of the time I had to wait here less than 30 minutes. The practice is very plush, not necessarily my style, but I like the ballet posters on the wall and the art works. The doctors are usually very nice, and it's useful to come with a list of questions, otherwise you are processed very quickly. The patient information leaflet prior to surgery is in rather small print, which may not be ideal for people with visual difficulties, but I suspect they are standard throughout Germany and for all conditions. That may be an issue for the German ophthalmological association to fix rather than for an individual practice.

I waited a very long time to make this review, as I was bound to go through surgery in this clinic. It’s behind me and now here are my honest thoughts - Every time I had an appointment, I had to wait for a minimum of 30 minutes. But you know what? I really don’t mind it - as long as I get good service. And the entire staff is super friendly and professional. Most speak English, and if they don’t - like the receptionist - they remain friendly and treat you like a human being. The catch for me, is that the entire staff is five stars - accept for the main queen of the castle - ms P herself. She has to be a genius as she built a serious empire - but she is Possibly one of the most unfriendly and unempathetic doctors I’ve ever had in my life. One example of pure lack of empathy was the first time that I saw her, and she talked to me regarding a possibility of surgery, saying ‘if you go through this surgery, it will hurt you VERY VERY much’. As it’s the first surgery in my life, I was dreading the day , and kept postponing the day because of her words. I had no choice and go through it eventually. The surgery didn’t hurt. Though Whilst doing the surgery - she didn’t attempt to give one word of comfort. The only thing that came out of her mouth was ‘there’s too much movement!’. That - and yelling at one of her employees whilst I’m under a blade, semi conscious. Unfortunately just because of this woman, I won’t be returning to this clinic.

(Translated by Google) No idea what people have here. Contact extremely friendly, and there was no pressure to book chargeable services. Of course, I was asked if I would like to take A or B, but I will do that in every other practice, and in my eyes, it's absolutely legitimate. Fast appointment, short waiting times - everything was great. (Original) Keine Ahnung, was die Leute hier haben. Kontakt äußerst freundlich, und es wurde auch kein Druck ausgeübt, kostenpflichtige Zusatzleistungen zu buchen. Natürlich wurde ich gefragt, ob ich A oder B in Anspruch nehmen möchte, aber das werde ich auch in jeder anderen Praxis, und ist in meinen Augen absolut legitim. Schnelle Terminvergabe, kurze Wartezeiten - alles top.

(Translated by Google) Very good advice before the operation, short waiting times, loving care during and after the operation. The LipoSpray is great, it is my companion, especially in air-conditioned rooms. Finally a life without glasses👍🏻 (Original) Sehr gute Beratung vor der OP, kurze Wartezeiten, liebevolle Betreuung während und nach der OP. Das LipoSpray ist super, es ist mein Begleiter, besonders in stark klimatisierten Räumen. Endlich ein Leben ohne Brille👍🏻

(Translated by Google) I got an appointment here via the AKUT appointment service and was pleasantly surprised. Initially, the practice looked like a private practice to me and I expected high costs, but it wasn't the case. I was offered a preventive or IgeL service, but I declined it with thanks and that was the end of the issue. After a short eye test, I came to the doctor. She examined my eyes and prescribed an ointment. I've been taking these for a week now and lo and behold, everything is fine again. I cannot agree with the bad reviews here. I'm very satisfied, thank you very much for the quick help. (Original) Ich habe hier über den Terminservice AKUT einen Termin bekommen und war angeneh überrascht. Anfänglich wirkte die Praxis für mich wie eine Privatpraxis und ich habe mit hohen Kosten gerechnet aber dem war nicht so. Mir wurde zwar eine Vorsorge- oder IgeL - Leistung angeboten, die habe ich aber dankend abgelehnt und damit war das Thema auch durch. Nach einem kurzen Sehtest kam ich dann zur Ärztin. Sie hat meine Augen untersucht und mir eine Salbe verschrieben. Diese habe ich jetzt eine Woche lang genommen und siehe da, alles wieder gut. Ich kann mich hier den schlechten bewertungen nicht anschließen. Bin sehr zufrieden, vielen Dank an dieser Stelle für die schnelle Hilfe.

(Translated by Google) Hello, I am currently in the practice and am looking forward to completing my 4 appointments and looking for a new doctor. The receptionist "man" wanted to send me home (Lichtenberg) - so postpone my appointment - because I didn't have a paper mask with me (by the way, I have one made of fabric). Unfortunately, I didn't have 1 € to buy my own mask! So that's really not okay, patients, no matter where they come from or how far they have come to treat them like that. A diagnosis also costs almost € 15! As a result, I cannot recommend this practice at all. I am rating for the first time because this behavior was just too much for me. So if you really want to go there, you should be open to such nasty / unpleasant surprises. The guy at the front desk didn't seem to care if and what rating I post. Great! VG (Original) Hallo, Ich sitze gerade in der Praxis und freue mich meine 4 Termine zu absolvieren und einen neuen Arzt zu suchen. Der Empfang"mann" wollte mich nach Hause schicken (lichtenberg) -also mein Termin verschieben-, weil ich keine Papiermaske dabei hatte (Ich habe übrigens eine aus Stoff) . 1€ zum Kauf eigener Maske hatte ich auch leider nicht dabei! Also das ist echt nicht ok, Patienten, egal woher sie kommen oder wie weit sie es haben so zu behandeln. Ein Befund kostet auch fast 15€! Folglich kann ich diese Praxis ganz und gar nicht empfehlen. Ich bewerte zum ersten mal, weil dieses Verhalten mir einfach zu viel war. Also wer unbedingt dahin will soll für solche böse / unangenehme Überraschungen offen sein. Der Typ am Empfang war das scheinbar egal, ob und welche Bewertung ich poste. Toll! VG

Really good service.

I called online to confirm if I can get treatment in English and booked an appointment, Waited for one and half hour only to be told that they can't treat me in english.

I recently underwent transPRK laser vision correction, and I am absolutely delighted with the entire clinic, the staff, and the Doctor herself! I've been receiving eye care since I was a child due to a significant vision defect. I am profoundly grateful that it was at this clinic where they assisted me in regaining my vision. The entire staff was supportive, and Ms. Paulig was particularly compassionate, being aware of my apprehension about the laser surgery. She dedicated ample time prior to the procedure to explain what I should expect and how everything would proceed. She patiently addressed my multitude of questions and also thoroughly prepared me for the post-procedure phase, ensuring my recovery was manageable. With a considerable defect of -6 diopters and astigmatism, the Doctor undoubtedly faced a challenge in rectifying my vision. But now, I have regained 100% of my sight and am eternally grateful to everyone at the clinic for enhancing my life. The world is indeed beautiful, and it's a pleasure to truly see it :) <3 Thank you for everything!

The calm manner of Dr. Paulig spoke to me positively. Her therapy followed a thorough anamnesis. #trust #competence #experience #recommendation #ophthalmologist

Practice not recommended. If you like IGel services, the practice is good for you

(Translated by Google) I'm totally thrilled. Thanks for the great help! (Original) Bin total begeistert. Danke für die tolle Hilfe!

(Translated by Google) Great practice, great doctor. Simply great! (Original) Tolle Praxis, tolle Ärztin. Einfach klasse!

(Translated by Google) Thank you very much for the very good advice and the very difficult surgery of my cataract to Dr. med. Sylvia Paulig and her team. (Original) Herzlichen Dank für die sehr gute Beratung und der sehr schwierigen Operation meines Grauen Stars an Frau Dr. Sylvia Paulig und ihr Team.

(Translated by Google) My ophthalmologist for 4 years. Fast appointments, hardly any waiting times. Super nice team, great modern artistic ambience. I have been treated by many ophthalmologists, I have never felt so comfortable! (Original) Seit 4 Jahren meine Augenärztin. Schnelle Termine, kaum Wartezeiten. Supernettes Team, tolles modernes künstlerisches Ambiente. Ich war bei viele Augenärzten in Behandlung, so wohl fühlte ich mich nirgends!

(Translated by Google) Arrogance paired with dollar signs per patient in the eyes. Once and never again. (Original) Arroganz gepaart mit Dollarzeichen je Patient in den Augen. Einmal und nie wieder.

(Translated by Google) Best location Unter den Linden, spacious rooms, noble, if not always tastefully selected ambience in the reception area and waiting room - everything in this clinic screams: Look here, I have money! Miss Dr. Paulig has a good reputation as a surgeon, but is also considered to be very business-minded, and above all she knows how to suggest to her patients that they get more for their money here than elsewhere. Unfortunately I fell for that too. I decided to have my cataract surgery performed in this eye clinic and even had one of the expensive special lenses talk me into it. The distance vision was corrected by the operation, probably no better and no worse than with a completely normal checkout lens. But the side effect, which nobody pointed out to me, was a drastic deterioration in near vision. Now I can neither read nor work on the computer without glasses. I've become utterly crippled and I've paid dearly money for it. I bitterly regret getting involved in this clinic. (Original) Beste Lage Unter den Linden, großzügig geschnittene Räume, edles, wenn auch nicht immer ganz geschmackssicher ausgewähltes Ambiente in Empfangsbereich und Wartezimmer – in dieser Klinik schreit alles: Schaut her, ich habe Geld! Frau Dr. Paulig genießt als Operateurin einen guten Ruf, gilt aber auch als sehr geschäftstüchtig, und vor allem aber versteht sie es, ihren Patienten zu suggerieren, sie würden hier für ihr Geld mehr bekommen als anderswo. Darauf bin leider auch ich hereingefallen. Ich entschied mich, meine Katarakt-OP in dieser Augenklinik durchführen zu lassen, ließ mir sogar noch eine von den teuren Sonderlinsen aufschwatzen. Zwar wurde durch die OP die Fernsicht korrigiert, vermutlich nicht besser und nicht schlechter als durch eine ganz normale Kassenlinse.. Doch der Nebeneffekt, auf den mich niemand hingewiesen hat, war eine drastische Verschlechterung der Nahsicht. Nun kann ich ohne Brille weder lesen noch am Computer arbeiten. Ich bin ein völliger Sehkrüppel geworden, und dafür habe ich teures Geld bezahlt. Ich bereue es bitter, mich auf diese Klinik eingelassen zu haben.

(Translated by Google) Super-fast appointment allocation. Everything perfect!!! (Original) Superschnelle Terminvergabe. Alles TOP!!!

(Translated by Google) I was at the Paulig Eye Clinic about 2.5 years ago. I can only recommend everyone to avoid these in any case, for the following reasons: - The ophthalmologist looked very young and inexperienced and was unfortunately very unempathetic and, despite my inquiries, was not able to explain his diagnoses to me in understandable German. - A diagnosis of glaucoma was made. In doing so, very expensive "individual health services" (IGeL) were turned on me with scare tactics. - Immediate laser treatment was recommended. - Luckily, in the meantime, I have been to two other ophthalmologists who HAVE STRONGLY RECOMMENDED ME NOT TO GO TO PAULIG EYE CLINIC. There I was given a differentiated diagnostic assessment in an understandable way, as it should be. I was also strongly advised against having laser surgery. - The doctor at the Paulig Eye Clinic had probably misinterpreted the results because he 1) did not use enough different diagnostic instruments and 2) because the results for myopia etc. are falsified, which means that both the diagnosis was wrong and the therapy recommendation was contraindicated. Conclusion: Unfortunately, Paulig Eye Clinic seems to either employ staff with extreme deficits in their specialist knowledge, or to want to make quick money (or both) through scare tactics and the associated unnecessary diagnostics and operations (or both) - unfortunately in any case at the expense of finances and especially health the patient. Since I've never had such a terrible experience as with the Paulig Eye Clinic, I'm still considering filing a complaint with the responsible medical association. (Original) Ich war vor ca 2,5 Jahren bei der Paulig Eye Clinic. Ich kann allen nur empfehlen, diese in jedem Fall zu vermeiden, und zwar aus folgenden Gründen: - Der Augenarzt wirkte sehr jung und unerfahren und war leider sehr unempathisch und auch trotz meiner Nachfragen nicht in der Lage, mir seine Diagnosen in verständlichem Deutsch zu erklären. - Es wurde eine Glaukom-Diagnose gestellt. Dabei wurden mir mit Panikmache sehr teure "individuelle Gesundheitsleistungen" (IGeL) angedreht. - Mir wurde eine sofortige Laserbehandlung emfpohlen. - Zum Glück war ich in der Zwischenzeit bei zwei weiteren Augenärztinnen, DIE MIR DRINGEND EMPFOHLEN HABEN, NICHT MEHR ZU PAULIG EYE CLINIC ZU GEHEN. Dort wurde mir dann eine differenztierte diagnostische Abwägung auf verständliche Art und Weise mitgeteilt, so wie es sein sollte. Mir wurde auch dringend davon abgeraten, eine Laseroperation durchzuführen. - Der Arzt der Paulig Eye Clinic hatte wohl die Ergebnisse falsch interpretiert, da er 1) zu wenig verschiedene diagnostische Instrumente benutzte und 2) da die Ergebnisse bei Kurzsichtigkeit etc. verfälscht sind, womit sowohl die Diagnose falsch war als auch die Therapieempfehlung kontrainindiziert war. Fazit: Paulig Eye Clinic scheint leider entweder Personal anzustellen, das extreme Fachkenntnismängel aufweist, oder durch Panikmache und damit verbundene unnötige Diagnostik und unnötige Operationen gezielt schnelles Geld machen zu wollen (oder beides) – leider in jedem Fall auf Kosten der Finanzen und insbesondere der Gesundheit der Patient*innen. Da ich noch nie so schreckliche Erfahrungen gemacht habe wie mit Paulig Eye Clinic, überlege ich mir immer noch, eine Beschwerde bei der zuständigen Ärztekammer einzulegen.

(Translated by Google) Actually a nice & pleasant practice. It's just a shame that you can't have your eyesight determined here - even though all the equipment is lying next to the doctor. Very strange. P.S. if it had been offered to me as an IGEL service, I would have even paid for it. (Original) Eigentlich eine nette & angenehme Praxis. Nur schade dass man hier seine Sehstärke nicht ermitteln lassen kann - obwohl ja alle Geräte dafür neben dem Arzt herumliegen. Sehr merkwürdig. P.S. hätte man es mir als IGEL-Leistung angeboten hätte ich das sogar gezahlt.

(Translated by Google) I have been in good hands for years in practice. Friendly team and great doctor, what more does a patient want ... (Original) Fühle mich seid Jahren in der Praxis mehr als gut aufgehoben. Sympathisches Team und tolle Ärztin, was will ein Patient mehr...

(Translated by Google) I have been working here for years and always feel in good hands and advised. Miss Dr. Paulig is definitely very competent! I think it's normal that good medicines and preparations can sometimes be a little more expensive. (Original) Ich komme seit Jahren hier in die Praxis und fühle mich immer gut aufgehoben und beraten. Frau Dr. Paulig ist auf jeden Fall sehr kompetent! Dass gute Medikamente und Präparate auch mal etwas teurer sein können, halte ich für normal.

Very kind, nice and professional. Managed to schedule an urgent appointment and got everything done. Thank you.

The best eye clinic in the world

I have been a patient of Dr. for 25 years. Pauly. I have only had positive experiences in six locations in Cottbus and Berlin. Competence and friendliness are at a very high level here.

This clinic is fabulous, what I liked the most that the doctor explained everything in details and gave us the information about which procedures is the best in my situation. So I did TransPRK laser, it was very quick, precise and smooth👌 Thank you for bringing back my vision😍

(Translated by Google) So I have to break a lance here for practice. It is true that it looks a little different here than in "normal" doctor's offices, according to the ideas of the chic owner. This is obviously also very business-minded (why not) and has added its own product line and a beauty lounge in neighboring areas on Friedrichstrasse to its range of products and is apparently also active in the beauty industry in Dubai. You can certainly leave a lot of money here, but you don't have to. As an acute patient (conjunctivitis) and statutory health insurance (other doctors in this segment only treat private patients) I got an appointment on the same day, was warmly welcomed and treated by one of the young doctors within 45 minutes from admission to diagnosis. I was not talked into an iGel service (at 26 euros the glaucoma check-up is in the middle segment) or any other product. I still bought the in-house liposome spray as a "little souvenir", although nobody offered it to me. Perhaps you have also learned from negative reviews in this regard, which should also be emphasized positively. Regarding the topic of glaucoma, you can find out beforehand and get a second opinion afterwards. Anyone who has an acute problem with their eyes is in good hands here. (Original) Also ich muss hier mal eine Lanze für die Praxis brechen. Es ist richtig, dass es hier ein wenig anders als in "normalen" Arztpraxen aussieht, eben nach den Vorstellungen der schicken Inhaberin. Diese ist offensichtlich auch sehr geschäftstüchtig (warum nicht) und hat ihr Angebotsspektrum um eine eigene Produktlinie sowie eine Beautylounge in benachbarten Flächen der Friedrichstraße ergänzt und ist offenbar auch in Dubai in der Schönheitsbranche unterwegs. Sicherlich kann man hier eine Menge Geld lassen, muss es aber nicht. Als Akutpatient (Bindehautentzündung) und gesetzlicher Krankenversicherung (andere Ärzte in diesem Segment behandeln ausschließlich Privatpatienten) habe ich am gleichen Tag einen Termin bekommen, wurde freundlich begrüßt und von einem der jungen Ärzte innerhalb von 45 Minuten von der Aufnahme bis zur Diagnostik behandelt. Mir wurde weder eine iGel-Leistung (mit 26 Euro ist die Glaukom-Vorsorgeuntersuchung im mittleren Segment angesiedelt) noch sonst ein Produkt aufgeschwatzt. Habe dennoch das hauseigene Liposomenspray als "kleines Andenken" gekauft, obwohl es mir niemand angeboten hat. Vielleicht hat man diesbezüglich auch aus negativen Bewertungen gelernt, was ja ebenfalls positiv hervorzuheben wäre. Bezüglich der Glaukom-Thematik kann man sich vorher informieren und auch danach eine Zweitmeinung einholen. Wer ein akutes Problem am Auge hat, ist hier jedenfalls gut aufgehoben.

Dr and staff both were amazing and Very nice Service. 😊

Friendly reception and doctors. Waiting time was a little long but nothing more than usual for Berlin. Professional service.

(Translated by Google) Unfortunately, she does not seem competent or experienced enough to treat glaucoma patients. Even though I had specifically asked and an appointment was made, neither I (glaucoma, surgery and pregnant) nor my son (5 years old, increased internal pressure with eye drops) will be treated there. We cannot be helped. We are supposed to go to the eye clinic, from which we have just come with a report and ask for further treatment. It seems to be good enough for standard controls, sales of examinations, or private services. The ambience is nice and classy, ​​if a little worn. The lady at the registration desk was very friendly and tried hard, as was the gentleman from the preliminary examination. (Original) Leider anscheinend nicht kompetent oder erfahren genug Glaukompatienten zu behandeln. Trotzdem ich extra gefragt hatte, ein Termin vereinbart wurde, werde weder ich (Glaukom, OP und Schwanger) noch mein Sohn (5 J.,, erhöhter Innendruck mit Augentropfen) dort weiter behandelt. Man könne uns nicht helfen. Wir sollen in die Augenklinik fahren, aus der wir ja gerade herkommen mit Befund und und bitte zur Weiterbehandlung. Fur Standard Kontrollen, Verkauf von Untersuchungen oder Privatleistungen scheint es gut genug zu sein. Das Ambiente ist nett und edel, wenngleich auch ein wenig abgenutzt. Die Dame an der Anmeldung war sehr freundlich und bemüht, ebenso der Herr von der Voruntersuchung.

(Translated by Google) Very classy lobby, very friendly staff, very competent (Original) Sehr noble Empfangshalle, sehr freundliche Angestellte, sehr kompetent

Today, I went to Paulig Eye Clinic for eye checkup. I received super nice service from the stuff and the doctor. They spoke in english and tried to explain me everything. I am super happy with their service. Thanks.

(Translated by Google) My experience was very good with them ... a quick appointment, a good reception, and the doctors are very good and explain everything with openness. I highly recommend it (Original) Meine Erfahrung war sehr gut mit ihnen ... ein schneller Termin, ein guter Empfang, und die Ärzte sind sehr gut und erklären alles mit Offenheit. Ich kann es nur empfehlen

(Translated by Google) My husband has been undergoing treatment in this practice since November 2019. Unfortunately, eye surgery has now become due. He was looked after very well from the start. Miss Dr. Paulig is very competent. The two ladies in the reception area are very nice, attentive and helpful. So everything highly recommended. Who does not like the establishment of the practice (because of racist / colonialist) does not have to go there. It is a matter of taste. Everyone arranges as he likes. So we can not understand the previous negative reviews. We will definitely recommend the practice. (Original) Mein Mann ist seit November 2019 in dieser Praxis in Behandlung. Leider wurden jetzt Augenoperationen fällig. Er wurde von Anfang an sehr gut umsorgt. Frau Dr. Paulig ist sehr kompetent. Die beiden Damen im Empfangsbereich sind sehr nett, aufmerksam und hilfsbereit. Also rundum alles sehr empfehlenswert. Wem die Einrichtung der Praxis (von wegen rassistisch/kolonialistisch) nicht gefällt, muss dort nicht hingehen. Es ist Geschmackssache. Jeder richtet sich ein wie es ihm gefällt. Wir können also die vorangegangenen negativen Bewertungen nicht nachvollziehen. Wir werden die Praxis auf jeden Fall weiterempfehlen.

(Translated by Google) Competent doctors, individual approach to the patient. Pleasant atmosphere. (Original) Компетентные врачи, индивидуальный поход к пациенту.приятная атмосфера.

(Translated by Google) Despite the appointment, very long waiting times ... So 1h must plan plus ... (Original) Trotz Termin sehr lange Wartezeiten... Also 1h muss plus einplanen....

(Translated by Google) Really incompetent! The bad reviews turned out to be true! (Original) Richtig inkompetent! Die schlechten Bewertungen haben sich als wahr erwiesen!

Not everything that glitters is gold! There's a bit too much shine in this practice!!! Employees at the reception are very unfriendly and abrupt, maybe that's a Berlin way that I don't like! After all, I'm a customer who brings in MONEY!!! I felt like a second class patient! Ms. Dr. Paulig, on the other hand, is very nice and competent in her work and is also very focused on profit! Just as an information for future patients who want to come here: take a HOLIDAY for every visit to this practice! You always need a lot of very very very much TIME!!!! Sorry, I'm very disappointed!

I have been a patient of Dr. Paulig for several years. This year I decided to change the lenses of both eyes (cataracts). During the outpatient operation I felt very cared for and I always found someone to talk to and an open ear for aftercare. If I had known beforehand what to expect afterwards, I would have made the decision much earlier. I have worn glasses since I was a child, I am now 62 years old and I no longer need glasses since the operation, I don't even need reading glasses. The world seems much brighter to me than before. I have regained the quality of life I had lost and I am very grateful to the entire team at the Paulig practice. I will always, with a clear conscience, contact Dr. Recommend Paulig as an ophthalmologist. Thank you for everything

disgusting experience. arrogant people and arrogant Doctor .award is a Fraud...that lady is the world best collecting money and not caring on patients.. NEVER recomended.