Park-Klinik Weißensee image

Park-Klinik Weißensee

General hospital

👍👍 Spent 5 days there on ward 2b, the background was a planned operation of the nasal septum with simultaneous removal of the polyps. My initial fears were quickly allayed by the patient-oriented, friendly and caring care. There is a great climate in all areas of the station, so I would describe my sta... People often mention doctor, hospital, room, operation, staff, nice, nicht, sehr, good, time,


Address

Schönstraße 80, 13086 Berlin, Germany

Website

www.parkkliniken-weissensee.de

Contact

+49 30 96280

Rating on Google Maps

3.70 (647 reviews)

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Featured Reviews


Frequently mentioned in reviews: doctor (40) hospital (36) room (35) operation (34) staff (32) nice (31) nicht (30) sehr (30) good (29) time (27)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sebastian Kamm (. 9 months ago on Google • 12 reviews
    Spent 5 days there on ward 2b, the background was a planned operation of the nasal septum with simultaneous removal of the polyps. My initial fears were quickly allayed by the patient-oriented, friendly and caring care. There is a great climate in all areas of the station, so I would describe my stay as a complete success with perfect results.
    7 people found this review helpful 👍

  • 1/5 Sasha K. 6 years ago on Google
    An utter catastrophy of a hsopital. Waiting 6 1/2 hours (!!!) and was not treated for dislocated collar bone and dislocated rib, as it was apparently very busy (at times I was the only one in the waiting room)....which a) it wasn´t and b) people that came in after me with (no joke) a common f****ing cold and treated as if it´s their last day . I have to wonder if this hospital is truly a professional or more of a hobby clinic. Meanwhile 2 doctors and 3 nurses sat in the reception room for a good hour chit chatting ....whilst another patient with heavy stomach cramps left angrily as they " didn´t have the time" to see him Upon leaving I was told "that it is normal" and that in some hospitals you wait " up to 11 hours"..........and called their hospital time-efficient...... Just to make everyone aware : it´s mandatory that a hospital helps you, even when full....they need to make sure you are in no risky state and fit to leave, first . So if you ever feel in a legal mood.....you can sue those guys very easily. Other than that...you can probably go there to have a very sterile death...other than that...this hospital is a disaster. Auf Deutsch : BLEIBT BLOSS WEG VON DIESEM KRANKENHAUS!!! Gesetzesverstosse wie a) Patienten werden nicht gesehen und mit schulterzucken nach Hause geschickt und b) 6 1/2 Stunden Wartezeit mit starken Schmerzen , und Leute mit Schnupfen (!!!!) werden vorgezogen ------- Grosses GROOOOOSSES Warnschild!
    7 people found this review helpful 👍

  • 4/5 Matt C. 4 years ago on Google • 236 reviews
    Emergency services personnel were professional. Was taken in quickly. Waiting room was small. The holding area in the back where testing was done was dirty. Blood on the curtain track, walls were dirty by bed. Doctor was proficient and professional. Nurses were friendly. All staff I spoke to were bilingual. Hospital is excellent for immediate care and diagnostic services.
    1 person found this review helpful 👍

  • 3/5 Martin K. 7 months ago on Google • 20 reviews
    So, I was on ward 1B for a planned cruciate ligament surgery and would like to leave a detailed review here. Surgery preparation interview: I had an appointment at 9 a.m. I was allowed to wait until 10:30 a.m. to have my blood drawn, then another half hour for the anesthesia doctor who talked to me for 5 minutes and did nothing except repeat the questions on the medical history form. After another 30 minutes of waiting, I had the same thing again with the doctor. But good is probably the rule but the waiting time wasn't that special. Surgery day: I was due to arrive at the ward at 8:30 and I hadn't eaten for 6 hours. I was shown my room there and I thought it would start at any moment. I waited until 11:30 until a nurse told me I was scheduled for 2:45 p.m. At 3:20 p.m. the time had come. 17 hours of not eating anything and waiting excitedly in the room for almost 7 hours is better. Eat: I only had dinner and breakfast but you can't complain about that, a large selection of bread as well as jam, cheese and other things were really solid, plus the fruit and vegetables were still really good. Most people weren't that enthusiastic about lunch but I can't rate that - there are always 3 options you can choose from the day before Room: I was in a 4-bed room, which was never fully occupied. The room actually had everything you needed, the bathroom was also solid and everything was of course clean. My roommates were also very pleasant and easy to talk to. Staff: Pretty much everyone I spoke to there was really nice and warm and always willing to answer questions very well. Unfortunately, the shortage of nursing staff is also quite clear here. Waiting for 3 hours on ice to cool down a knee that has just had surgery is simply not okay. The day after the operation, I was bleeding through the bandage on the operated leg, the nurse said the doctor would come take a look (spoiler: he didn't come during the entire hospital stay) and I also waited over 24 hours for the promised bandage change. Of course it's not the staff's fault; they already have a lot to do and do a really great job, but it's still important to mention. Visit: It really took 5 seconds and that's not an exaggeration, there was no option to ask questions and that was the only time I saw a doctor that wasn't good. Dismissal: Normally you are allowed to walk as soon as you can climb stairs and walk. I was able to do that on Friday morning, but I was still supposed to stay until Sunday. After some discussion, I was allowed to leave on Saturday. Empty beds just don't bring in any money, but that really shouldn't be the priority here. I would give it between 3 and 4 stars and therefore find the average rating of 3.6 stars very justified and would agree with it. Since it's still a hospital and not an all-inclusive vacation, I think you can give it 4 stars Update: I was told in the consultation that 3 cuts on the knee would be needed for the operation, when I took off the bandage today I saw that there were 4?! This was never communicated to me
    4 people found this review helpful 👍

  • 5/5 Marlene R. 3 days ago on Google • 7 reviews New
    My 77-year-old grandmother was hospitalized on the 1D for two nights and is very grateful to all the staff and operating room staff for their professional work. She had a very pleasant stay. This clinic deserves praise, thanks and recognition!
    4 people found this review helpful 👍

  • 2/5 C R. 1 year ago on Google • 28 reviews
    I went in with an acute ear infection, in a lot of pain (visibly crying/shaking), and needing immediate attention. This was already the second hospital I had seen that night, and was around 2am, so I was very distressed. I was seen to an empty waiting room, and the receptionists told me I would be next. I proceeded to sit and wait for more than 2 hours, being told that the doctor was ready and had no patients, but had "had a bad day". The receptionist called the doctor periodically over and over, but they refused to see their next patient. I was not given a timeframe to expect the doctor, in which case I would have gone elsewhere. When I finally was seen, I was met with a moody doctor who was very unsympathetic and ignored my pain. She also shoved gauze in my ear so roughly that I screamed (I have since had gauze administered by others who did so slowly, so that the pain was tolerable). She told me off for flinching like I was a child, but did nothing to make the pain bearable, or explain that it would be painful. I was shocked by the level of apathy, which I'm sure is a symptom of a larger problem with the health system, but one that nonetheless made this visit much more traumatic than it needed to be. The nurse who checked my blood pressure and gave me pain medication made it bearable by being very apologetic and sympathetic while he was calling the doctor, so thank you to him.
    3 people found this review helpful 👍

  • 2/5 Luis C. 6 years ago on Google
    I had to wait 2 hours with kidney stone pain and a lot of people that arrived after me saw a doctor before me. They didn't have a urologist to help.
    3 people found this review helpful 👍

  • 1/5 Lexy 3 years ago on Google
    (Translated by Google) Was there with my son after an accident at school, he hit his head on the stones, then he was very dizzy and nauseous, when we arrived at the emergency room we weren't even taken for full and the window of acceptance became easy closed although they saw us. After a final assumption, he should then sit down. Waiting times are cruel nobody gives any notice when it starts. In between, some doctor came and asked a few questions. Then wait another 2 hours. If you have problems with your children, I can only recommend the clinic in Friedrichshain, everything goes much faster here and the children are dealt with a lot more. (Original) War mit meinem Sohn dort nach einem Unfall in der Schule er ist mit seinem Kopf auf die Steine geknallt , danach war ihm sehr schwindelig und schlecht, als wir in der Notaufnahme ankahmen wurden wir nicht mal für voll genommen und das Fenster von der Annahme wurde einfach verschlossen obwohl man uns gesehen hat . Nach endlicher Annahme, dürfte er sich dann mal setzen . Wartezeiten sind grausam keiner gibt ein irgendwie Bescheid wann es los geht .Zwischendurch kam irgendeine Ärztin hat ein paar Fragen gestellt. Dann wieder 2 Stunden warten.Wenn ihr Probleme mit euren Kindern habt kann ich nur die Klinik in Friedrichshain empfehlen, hier geht alles viel schneller und auf die Kinder wird viel mehr eingegangen.
    3 people found this review helpful 👍

  • 5/5 Jerome A. 1 month ago on Google • 78 reviews New
    I recently received treatment here at the Park-Kliniken Berlin Weißensee, and my experience was outstanding. The Medical staff was attentive, knowledgeable, and displayed genuine care. The facility is well-maintained, modern, clean and sanitized and the overall atmosphere is comforting. From ER to admission and discharge, the process was seamless. One aspect that truly stood out was the kindness and compassion displayed by the Stationteam 1C from the doctors, nurses, and support staff. They went above and beyond to ensure my comfort and well-being, making me feel cared for and supported throughout my stay. I highly recommend Park-Kliniken for its excellent care and professionalism.
    1 person found this review helpful 👍

  • 5/5 Afsaneh S. 1 year ago on Google • 8 reviews
    I am so thankful to be here . I had an operation there and stayed 4 days . All staff are nice and caring . And if you dont speak german , they try to talk english or find a solution for you . My room was so nice and clean with a great view and silent . And the bed was comfortable . After I left the hospital I went back as emergency there . The emergency team in Park klinik were professional , fast , caring , nice . And the labor results were so fast reported to the doctor . Thank you so much . I wish them all the best .
    2 people found this review helpful 👍

  • 5/5 K G. 1 year ago on Google • 4 reviews
    Impressed by how the team at Station 1A took good care of me after an emergency surgery (May 2022). Probably the most empathic team I've ever encountered - very thoughtful and attentive. They would also switch to speaking in English whenever they can. Thank you very much for making my stay as comfortable as it can be.
    2 people found this review helpful 👍

  • 1/5 Beantoo B. 8 months ago on Google
    Sollte heute operiert werden... daraus wurde dann nichts... Die erste Frechheit des Tages fing schon damit an, das der Arzt einfach ins Zimmer kam ohne Begrüßung o.Ä. um dann erstmal rumzumeckern warum ich mir nicht bei dem Arzt operieren lasse der den Pfusch verursacht hat... Dann meinte selbiger Arzt die Schrauben in meinem Fuß seien nicht zu lang (zuvor wurde mir von 4 anderen Fach/Ober-Ärzten bestätigt, dass das das Hauptproblem ist) und ich solle warten ob es überhaupt noch eine Möglichkeit zur Op gäbe (der Termin wurde mir noch am Vorabend bestätigt, mit der bitte morgens um 9 vor Ort zu sein)... Ist ja nicht so als ob man morgens anrufen könnte um den Termin zu schieben... Nachdem dann 14:30 (5,5std später) vorbei ging, fragte ich bei den Pfleger:innen nach wie denn nun der stand sein... Die Pflegekraft musste erstmal quer durchs Haus telefonieren, weil es den angeblichen Stationsarzt gar nicht gab und auch niemand so genau wusste wer tatsächlich zuständig ist... Um 15:20 wurde ich dann nach Hause geschickt, mit der Aussage der behandelnde Arzt würde sich bei mit melden... Da bin ich ja mal gespannt, ob das passiert...! Mir wurde einfach des Gefühl gegeben, aus würde ich mir aus Langeweile operieren lassen... Pure Enttäuschung!
    2 people found this review helpful 👍

  • 1/5 Maja L. 9 months ago on Google
    Die Dame, die heute früh (19.6.23, gegen 6 Uhr morgens) Telefondienst in der Notaufnahme hatte, war ziemlich unhöflich. Ich verstehe, dass nicht alle Menschen, die im Krankenhaus anrufen, in die Notaufnahme aufgenommen werden können. Aber wenn jemand aus Verzweiflung im Krankenhaus anruft und man diese Person dann nicht einmal ausreden lässt, unfreundlich abwimmelt und dann auflegt - das darf nicht sein. Meine Schwester hat eine seltene Blutkrankheit, weswegen eine normale Virenerkrankung potentiell gefährlich ist. Bevor sie das erwähnen konnte, wurde schon aufgelegt. Ich bin sauer und schockiert, dass man die Menschen nicht einmal ausreden lässt. Schlimmer geht es nicht mehr.
    2 people found this review helpful 👍

  • 5/5 Marwen T. 2 years ago on Google
    Great doctors 😍❤️ and English speaking! Please keep doing good!
    2 people found this review helpful 👍

  • 1/5 Alexandra C. 1 year ago on Google
    I got allergic reaction to an insect bite. Came here for a consultation and emergency help against allergy. I waited 5 hours and was not checked. It would be great if I was told that there is stuff shortage or something critical and waiting time will be extremely long. I would go to some other place to get medical help
    2 people found this review helpful 👍

  • 5/5 Leslie Rios V. 3 years ago on Google
    The doctor from Italy in the emergency room is the best doctor the hospital. He is kind and treat the people good.
    2 people found this review helpful 👍

  • 5/5 Krzysztof K. 2 years ago on Google
    One of the best hospital experiences (weird to say so) in my life. The personnel is very friendly and professional. Had no issues with using English.
    2 people found this review helpful 👍

  • 1/5 Steffi S. 3 years ago on Google
    (Translated by Google) Very unfriendly staff. I'm sitting here with severe swallowing problems and laryngitis, have lost 7 kilos in a short time because I can't eat anything and nobody takes me seriously here. Do you have to be almost dead to be damned serious (Original) Sehr unfreundliches Personal. Ich sitze hier gerade mit starken schluckproblemen und Kehlkopfentzündung, hab in kurzer Zeit 7 kilo abgenommen weil ich nichts essen kann und mich nimmt hier keiner ernst. Muss man denn erst fast tot sein um ernst genommen zu werden verdammt
    2 people found this review helpful 👍

  • 2/5 Morten R. 3 years ago on Google
    (Translated by Google) The in-house investigation was very extensive. Medical staff nice and competent. Unfortunately I only paid a parking ticket for 2 hours. Since I couldn't leave the house during the treatment, a few minutes of overdraft cost me € 20. No concessions from the management. (Original) Die Untersuchung im Hause war sehr umfangreich. Medizinisches Personal nett und kompetent. Leider hatte ich nur für 2 Stunden ein Parkticket bezahlt. Da ich während der Behandlung das Haus nicht verlassen konnte, kosten mich ein paar Minuten Überziehung gleich mal 20€. Entgegenkommen der Geschäftsführung Fehlanzeige.
    2 people found this review helpful 👍

  • 5/5 Venera D. 5 years ago on Google
    October 2018 I came to Park-Klinik for a second opinion after being diagnosed with DCIS in Memorial Sloan Kettering Cancer Center in NYC.... I was fortunate enough to have an appointment with the wonderful surgeon - Dr. Ursula Makowiec. Even though she was the fifth doctor I met, I felt confident she was the one I could trust... she said it would be minimal scarring, and that she will make sure that minimal tissue would be taken which would be based on the outcome of the surgery of course. Most importantly, why I prefer a German surgeon - she is an oncologist in addition of being a surgeon, which makes a big difference! So I was admitted one month later. There were minor difficulties with English (I don’t speak German) of course it don’t apply to doctors and nurses...but with that being said staff of the Clinic were wonderful - friendly, accommodating, attentive, professional. Commodations was great. And of course the best of all was Dr. Malkowiec! She has a lot of experience, she is a talented surgeon and she has an amazing personality. Overall, even though I had to pay out of my pocket vs insurance paying for it back home, it was worth every penny... (FYI it was not very expensive in comparison to American prices, plus I stayed for 3 days in the Clinic) It has been only a month since my procedure, but I felt like the surgery was easier than the biopsy.... scar looks like just a crease under the breast, I only was taking pain killers for 3 days. I thank you Dr. Malkowiec and the Park-klinik staff for making my experience not only tolerable but a pleasant one.
    2 people found this review helpful 👍

  • 5/5 Benny H. 2 months ago on Google • 63 reviews New
    This is the second time I have been admitted to this hospital via the rescue center. Both times it went smoothly and took about 2 hours to get to the station. The entire clinic staff strikes me as very competent, hard-working and friendly. I would particularly like to highlight the ENT clinic and ward 2b! You immediately notice that you've come to the right place and you feel like you're in good hands! I would like to say thank you for everything!
    1 person found this review helpful 👍

  • 5/5 Anne M. 1 week ago on Google • 112 reviews New
    I was there from April 3rd. until 8.4. on ward 3c because I got a new hip. Right from the start there was a diagnostic center, secretary to make appointments, pre-admission, surgery, inpatient stay... Everything was great. Everyone is doing a great job. The kitchen offers varied and very tasty food. The women and men who hand out the food are super nice. And the station itself... Very, very, very nice, competent staff. Anyone who says otherwise, I don't know what can be done better. It was so relaxing for me that I was able to go home quickly. Actually, unfortunately, because the care was really great. Despite the high workload, always calm and very grounding for us. That also makes me a little angry because Mr. Lauterbach still doesn't know what great work his people are doing. Many thanks again to everyone who looked after me so well.

  • 1/5 Alex M. 1 week ago on Google • 16 reviews New
    I don't know whether I was in a hospital or in a Punch and Judy show. In any case, only medical students seem to work there. My five-year-old niece could have done what they did in six hours of waiting. The hottest thing was at the beginning of the recording: the lady, probably a career changer, definitely comes from retail, wanted to measure blood pressure, first put the cuff over the thick sweater and so loosely that she kept slipping down even when the measurement was taken, so I put it down had to hold on. But then the big thing came, a supposed doctor, probably in her second year of study, came, chatted for seven minutes and she was completely in the picture. With my words I'm still breathing, don't faint. That was it and I was able to go home after more than six hours. As I said, if you have health problems or urgently need a doctor, then just don't go to the Parkklinik in Weißensee. I have a positive result, it used to be better, but unfortunately it was 12 years ago. Oh yes, and it was clean, but I can't get well from being clean. Avoid this clinic if you want proper treatment.
    1 person found this review helpful 👍

  • 5/5 Josephine B. 1 month ago on Google • 10 reviews New
    Rheumatism ward 1c Before the admission, I was in contact with a very nice lady who is responsible for coordinating the admissions (head secretary of the rheumatism clinic), a super nice and great lady. Patient reception: the ladies there are also very friendly, answered all questions, try to work quickly, but everything is very well coordinated and organized. Nurses, nurses, doctors great. I was only in bed for two days... all the tests the doctors did to me during that time were not done by a rheumatism clinic and my diagnosis was made in two days. What other clinics have not achieved in 3 years. They were very thorough, polite, and answered all questions if you didn't understand something. They took the time for you, as a doctor you couldn't treat your patients better. My treating doctor was a dream, as were the two senior doctors. During the examinations, the nurses and doctors were always very courteous and didn't leave you in the dark. The nurses on the ward do everything they can to make sure you don't miss anything. You can tell they love their work, even when it was stressful, you didn't notice anything about the sister. My bed squeaked the first night, but an hour later I had to get a new one. The food, well, it's hospital. Breakfast and dinner were always enough and great, lunch is a matter of taste. The only thing here is that we had a lady who was more than just unfriendly, rumbled into the rooms, barked at you and gave stroppy answers, which was a real shame. But health-wise you are in good hands here. From the first contact to the admission, everything was smooth, friendly and very well organized. I can only recommend it to everyone if you have something, the Park-Klinik Weißensee is a very good hospital.
    1 person found this review helpful 👍

  • 4/5 Jerome O. 1 month ago on Google • 4 reviews New
    1A treatment! Doctor Mehl is a real angel. Very thorough examination. The only defect is old blood that was still stuck to the bed from the previous patient.
    1 person found this review helpful 👍

  • 5/5 Melanie H. 3 years ago on Google
    (Translated by Google) I was in the emergency room yesterday and was admitted promptly and examined very thoroughly, conscientiously and in a friendly manner. A big thank you to the first aid and especially the neurologist Ms. Dr. Perrier. (Original) Ich war gestern in der Notaufnahme und wurde zeitnah aufgenommen und sehr gründlich, gewissenhaft und freundlich untersucht. Ein großes Dankeschön an die 1. Hilfe und vor allem der Neurologin Fr. Dr. Perrier.
    1 person found this review helpful 👍

  • 1/5 claudia jacques f. 9 months ago on Google
    I wait for three hours and a half for the doctor. And it was in the emergency room. It seems they have not enough doctors to help people....
    1 person found this review helpful 👍

  • 5/5 Martin J. 9 months ago on Google
    Also ich war seit Samstag hier. Alle haben sich stets bemüht mir zu helfen ! Angefangen von der Notaufnahme, über das wunderbare Schwestern - Team auf der Neurologie STATION, bis zu allen Ärzten die ich gesprochen habe. Vielen lieben Dank. Ich wünsche Ihnen allen alles gute.Martin
    1 person found this review helpful 👍

  • 5/5 Thomas M. 3 years ago on Google
    (Translated by Google) My life was saved here. I am infinitely grateful !!!!!! (Original) Hier hat mann mir das Leben gerettet. Ich bin unendlich dankbar!!!!!!
    1 person found this review helpful 👍

  • 2/5 Ifigeneia M. 9 months ago on Google
    Nicht das beste... "Gehen Sie an Hautarzt am Montag weil Sie keine Notfall sind, und wir sind belastet zurzeit mit anderen Notfälle von Unfälle"! Ergebnis: Zeckentich und Borreliose Symptome nach einige Tage, weil die Ärztin dort hat geglaubt dass meine Tich "nicht so schlecht sieht aus"! Danke für die Behandlung! Ich komme natürlich nie wieder! Nur ein Stern mehr für die nette Krankenschwester da...
    1 person found this review helpful 👍

  • 4/5 Marina J. 3 years ago on Google
    (Translated by Google) I am very grateful for the stay in this nice little hospital: - ENT surgery (+ pre- and post-treatment) by specialist Mr. Alkatherri competently and extremely cordially carried out (Straightening of the nasal septum, enlargement of the sinuses, reduction of the turbinate, removal of cysts) - really good, homemade hospital food (only a little bit of fresh vegetables) - very clean - great hand-in-hand work throughout the house - 1 point deduction for accommodation in a restless 4-bed room with a construction site in front of the window - but since I am enthusiastic about my ENT doctor / surgeon: 4 stars (Original) Bin sehr dankbar für den Aufenthalt in diesem netten, kleinen Krankenhaus: - HNO-Operation (+ Vor- & Nachbehandlung) vom Facharzt Herrn Alkatherri kompetent & extrem herzlich durchgeführt (Nasenscheidewandbegradigung, Nebenhöhlenvergrößerung, Nasenmuschelverkleinerung, Entfernung von Zyste) - wirklich gutes, hausgemachtes Krankenhausessen (nur etwas wenig frisches Gemüse) - sehr sauber - super Hand-in-Hand-Arbeiten im ganzen Haus - 1 Punkt Abzug für Unterbringung im unruhigen 4-Bettzimmer mit direkter Baustelle vor dem Fenster - da ich aber von meinem HNO-Arzt/Chirurgen begeistert bin: 4 Sterne
    1 person found this review helpful 👍

  • 5/5 Gerhard G. 3 years ago on Google
    (Translated by Google) In physiotherapy with a wide range of treatments, you are treated with absolute competence and care; even if it hurts :-)). Appointments are kept extremely well, so there are no unnecessary waiting times. The therapy is explained in a clear and understandable way. I'm super satisfied. (Original) In der Physiotherapie mit breitem Behandlungsspektrum wird man absolut kompetent und fürsorglich behandelt; auch wenn es mal weh tut :-)). Termine werden super eingehalten, dadurch keine unnötigen Wartezeiten. Die Therapie wird gut und verständlich erklärt. Bin super zufrieden.
    1 person found this review helpful 👍

  • 3/5 Sandy S. 3 years ago on Google
    (Translated by Google) There are better clinics, sometimes very unfriendly staff. (Original) Es gibt bessere Kliniken, teilweise sehr unfreundliches Personal .
    1 person found this review helpful 👍

  • 5/5 Taryn 4 years ago on Google
    Excellent hospital!! After having stayed in 2 other Berlin hospitals, Park-Klinik Weissensee is worlds apart. Both doctors and nurses in the neurology station took special care of me, attentive and empathetic. They went out of their way to make an unpleasant procedure bearable. Would highly recommend!!!
    1 person found this review helpful 👍

  • 1/5 Daniel A. 3 years ago on Google
    (Translated by Google) It is outrageous to have someone wait 8 hours in an emergency, although few patients come to the emergency on foot and I was constantly told the doctor would come soon, I waited a long time and did not feel that I was in good hands. The neurologist apologized for my waiting time, the emergency staff was unfriendly. (Original) Es ist eine Unverschämtheit jemanden 8 Stunden im Notfall warten zu lassen, obwohl wenige Patienten zu Fuss zum Notfall kommen und es wurde mir ständig gesagt die Ärztin würde gleich kommen, habe sehr lange gewartet und fühlte mich während dessen nicht gut aufgehoben. Die Neurologin hat sich bezüglich meiner Wartezeit entschuldigt , das Personal vom Notfall war unfreundlich.
    1 person found this review helpful 👍

  • 5/5 Sabine H. 4 days ago on Google • 27 reviews New
    Kudos to the emergency room team! My dad was brought in twice via KTW within a short period of time and was treated very kindly and professionally. Station 1c is great. As a relative, I was also included. The nurses and doctors are attentive, cooperative and always have an open ear. Thanks for the good treatment. A big thank you also to Sister Antje from the anesthesiologist. She is an angel.

  • 5/5 Ingrid P. 3 days ago on Google • 19 reviews New
    I had to undergo surgery that was rejected by some other doctors. I then went to the Park Clinic to see Dr. med. Birch came. He knew full well that it wouldn't be an easy operation. He used all of his skills and knowledge to help me. The operation went very well and I would like to warmly thank Dr.med. Birke and of course the surgical team. There was a friendly atmosphere on the ward and among the surgical team, which also had an impact on the patient. I felt very well looked after and safe from the start. Thank you very much for everything, I would go to the Park Clinic again at any time. Kind regards, Ingrid Pleger

  • 5/5 Siegfried 4 weeks ago on Google • 18 reviews New
    My thanks go to Dr Osten and her team for a successful intestinal operation. After a short time I was able to be discharged without any pain. I would also like to thank the staff at ward D1 for their always friendly and professionally competent treatment. A hospital as you wish. Kind regards, Siegfried

  • 5/5 A Z. 3 weeks ago on Google • 16 reviews New
    I came in twice through the rescue center and really felt like I was in good hands. Professional and very human process. Everything was fine stationary too. I was looked after very well and the staff was really nice! All the nurses and the doctors. Checks were also carried out around the clock and personal needs were also taken into account. Thank you for that!

  • 4/5 Natalia M. 1 year ago on Google • 12 reviews
    I was having ear infection and due to Easter holidays, can’t rich any ear doctor around. It was emergency, I had crazy pain . First when I come there , they are forget about me and I have to wait almost 3,5 h when yang doctor come and collecting me from waiting room. So he give me a lot of pain,as it could be avoided by giving me pain killer before he take an action. As well he didn’t give me any drops only pain killers. Eventually , after 3 more dates I had to come back to the seam place with both ears hearting . Such bed experience I had . Luckily , my second visit was end good and I had beautiful treatment from doc.M.Kawecka. She was very gentle with my BOTh ears and give me medicine so I can be safe til the HNO doctors will be open again. Very pleased by nice treatment Thank you miss M.Kawecke, you are very professional and nice doctor 🌹

  • 5/5 Nabeel S. 2 months ago on Google • 10 reviews New
    The whole experience was friendly, not everyone spoke English but they definitely will try to help! surgery went well. Only thing is the schedule of appointments can be a bit tricky. So first time for me to leave a hospital with a great feeling. I would recommend for sure!

  • 5/5 Anna S. 1 year ago on Google • 10 reviews
    So glad and thankful to have landed here. Had an operation on my ankle and stayed 5 days. It was my first hospital stay and as someone who is used to be very active and autonomous not an easy experience but thanks to the great staff of doctors and nurses a really good one. There was even a vegan lunch menu (bring your own options if you want to also eat well and vegan for breakfast and dinner) and the room was also nice with a view onto the park. Very very thankful for the care, smiles and encouragement I received.

  • 2/5 Humble Italian C. 2 months ago on Google • 8 reviews New
    The front desk staff is grossly incompetent. A bunch of useless beasts. They don't even speak basic English. They just sit around and fool around. A very serious problem. The staff in the emergency room, on the other hand, is good and competent.

  • 5/5 Klinger K. 6 days ago on Google • 7 reviews New
    I speak very little German and spent 2 weeks here. All the staff were friendly and helpful. The ICU was particularly helpful! Thank you all.

  • 5/5 Nette J. 3 weeks ago on Google • 6 reviews New
    My 98-year-old mother was in the ENT ward 2 b for a few days and was treated very sensitively and caringly. The nurses, nurses and doctors were extremely polite and friendly, for which we would like to thank you very much. They took the time to explain everything to her in detail, which unfortunately is not a given these days. This is what exemplary care and treatment looks like for sick people, especially those who are very old. Thank you very much!👍

  • 1/5 Tarik Y. 2 weeks ago on Google • 6 reviews New
    If you could give zero stars, I would prefer it. I arrive there at around 10 p.m. in the evening with my girlfriend, who is almost unconscious and crying from the pain. The answer from the nurse next to the DOCTOR: You have to wait about 5 to 7 hours. I don't expect anyone to come straight to it, but at least that they might take my friend in and give her painkillers and ask her what's going on and take care of her. Instead they tell us to go to another hospital. My reaction to this > whether they are serious > the ONLY fortunate medical employee starts laughing and turns around!!! Now many would say there are other emergencies, yes that's true, but none of you know what we were talking about and that you can at least give painkillers and do it sensibly Being able to deal like people isn't too much to ask. In plain English, they refused us treatment. In front of the hospital, my girlfriend almost collapsed from the pain until our taxi came. When we arrived at the Charité, my friend was taken in straight away, despite the high volume, due to the urgency. I went to the Park Clinic because it was only 3 minutes away from me and I thought we'd get there quickly, and I've also been there alone several times when it was about me and I was often ignored and the Dealing with me was very rude. Each time I went to a different hospital and was received better everywhere. The reason why I went there anyway was because of the proximity. Once it happened that a woman at the reception made me wait for 15 minutes in front of the window while she sat on the cell phone and when I knocked after 15 minutes she screamed and slammed the window shut again. What comes to mind!?!? I don't wish anything bad on anyone, but at some point everything happens to YOU ​​and you find yourself in this situation. Then I hope you all remember that we are all just human!!!!! Never again, never again will I visit your clinic as long as I don't die or have to or am conscious. You are the last of all, at least the employees I had experience with, I can't speak about the others. Hopefully there are still good ones there too. If so, please don't be like the others. Shame on you !

  • 1/5 Ioanna P. 1 week ago on Google • 5 reviews New
    Totally unfriendly and rude! I came to the clinic in the ambulance because I had circulatory problems. Since I ran into the emergency room, the doctor asked during the examination why I called the emergency doctor and didn't go to the family doctor. I was at work and wanted to check out and then I felt sick and my colleagues called the ambulance. Why is this a problem? Then the defensive lady was so impudent and asked me what I was afraid of, what ulterior motives I had when I came to the clinic, as if I was expecting a certain result. I didn't come to the clinic to play guessing games, but to be thoroughly examined, which was not the case. The doctor then sent me back to the waiting area; she would call me again later for the results. After 3 hours the doctor came and said that the device in the laboratory had to be shut down and that all patients who were waiting for their laboratory values ​​had to be patient a little longer. After another 2 hours I asked the receptionist how long I had to wait, to which the nurse replied: “Your discharge letter is already here”. Then why don’t they call me??? Waited for 2 hours for nothing without being called... If I hadn't asked myself, I would probably still be sitting there.

  • 2/5 Tasneem B. 1 year ago on Google • 5 reviews
    I was sent home at 10 in the night without an operation. The staff of the hospital has been wonderful and gracious but I am compelled to ask who is responsible for sending me home at 10;00 in the night without an operation and having been made to fast from 8:00 in the morning ? As aggrieved patients can we ask where does the buck stop and who would be responsible? I am deeply disappointed and having had two bad hospital experiences within a span of 10 days I wonder if I need therapy just to enter a hospital!

  • 5/5 Jud 4 months ago on Google • 3 reviews
    Assessment for the emergency room. I felt very well looked after. From the registration to the blood test to the ENT doctor, everyone was very friendly and considerate! The process also seemed very organized. The information management in the waiting room, how waiting times arise, also explains why and how the waiting times come about. I didn't go there with the mindset that I'd be out within half an hour, which wasn't the case. Nevertheless, I was constantly informed (by the doctor) that it would still take some time until I got my results.

  • 5/5 VW I. 1 month ago on Google • 3 reviews New
    I immediately felt very well looked after. From the initial consultation, through admission, the preliminary examinations (blood, CT, rectoscopy, gastroscopy), the anesthesia, the operation and the care and support on ward 1a were fantastic. Everything was really incredibly well organized and you can tell that the entire team there works hand in hand and - despite the high workload - is always extremely friendly, helpful and motivated. I am very grateful to everyone and can only recommend this clinic. Many greetings M. Mönch

  • 5/5 Gianluca G. 1 month ago on Google • 3 reviews New
    I have been stationed in Station 1b, and I have experienced excellent service with attentive and friendly staff. I can only warmly recommend it.

  • 5/5 Mia S. 1 year ago on Google • 3 reviews
    Just want to say a massive thank you to Dr J Williams and the male nurse last night who treated me for an allergy attack I had. Everyone was so friendly and helpful and helped to put me at ease. I felt like they really were paying attention to all my concerns and I was treated immediately. Only ever had positive experiences at this hospital and my husband has had to stay overnight and for a week in December and both of us are extremely greatful for the impeccable treatment and service this world class clinic has provided us in the last 3 years we have lived in Berlin. Thank you so so much! Best regards M. Stavri

  • 1/5 D. N. 8 months ago on Google
    Meine Frau ging hier in die Notaufnahme zur Untersuchung. 4h+ Wartezeit um folgende bescheuerte Aussage zu erhalten: Wir können ihnen keine Untersuchung anbieten, haben kein Dermatologen wenn es schlimmer wird anderes Krankenhaus gehen. Abartig schlechtes Krankenhaus. Wärend ich mit meiner Frau gewartet hab, genau zwei Ärzte gesehen. 18/19/20Uhr also nichteinmal Nachts. Bei einem Notfall werde ich lieber jedes Risiko eingehen als dort in die Notaufnahme zu kommen.

  • 5/5 Dennis S. 1 year ago on Google
    Ich bin begeistert. Ich wurde dort vor ein paar Tagen in der Notaufnahme behandelt (zusammengeflickt) worden. Der Ablauf war hervorragend organisiert (obwohl da gerade wortwörtlich Baustelle ist). Die Ärzte/Arzthelfer in der Notaufnahme waren sehr freundlich. Ich bin davon überzeugt, dass es stark davon abhängt - wie immer im Leben - wie man sich selbst benimmt. Ich bedanke mich, dass ich eine positive Erfahrung mit einem Krankenhaus machen durfte.

  • 5/5 Kristina 10 months ago on Google
    Nach einem Unfall kam ich in die Park-Klinik. Alles war bestens, von der Notaufnahme bis zur Entlassung nach 2 Wochen. Jeder war um mich bemüht. Die Schwestern der Station 1b waren unglaublich zuvorkommend, obwohl es sicherlich auch hier Personalmangel gibt. Davon habe ich, als Patientin, nichts bemerkt. Das Essen war, im Gegensatz zu anderen Kliniken, sehr gut. Ich kann diese Klinik ausnahmslos empfehlen.

  • 5/5 Frau Vom F. 3 years ago on Google
    (Translated by Google) Well organized hospital. Dear nurses and competent doctors. Everything is clean and you are well looked after. I have been very happy with my treatment. (Original) Gut organisiertes Krankenhaus. Liebe Krankenschwestern und kompetente Ärzte. Es ist alles sauber und man wird gut versorgt. Ich bin sehr zufrieden mit meiner Behandlung gewesen.

  • 5/5 Aregnaz H. 3 years ago on Google
    Very good and nice personal :) Thank you everyone!!!

  • 5/5 Michael F. 3 years ago on Google
    (Translated by Google) Thank you for saving my life! I am infinitely grateful to you 🙏 (Original) Danke das ihr mein Leben gerettet habt! Ich bin euch unendlich dankbar 🙏

  • 5/5 Christiane S. 3 years ago on Google
    (Translated by Google) I went to the preliminary talk today. The surgery appointment is one week. Kudos to everyone I dealt with today. Starting with the anesthetist, the nurses and the doctor. Noticeably friendly, empathetic and EVERYONE radiated an enormous calm, which is not a matter of course at the moment. BIG THANK YOU for today. Definitely a feedback after the operation. (Original) Ich war heute zum Vorgespräch.In einer Woche ist der OP - Termin. Großes Lob an alle, mit denen ich heute zu tun hatte. Angefangen bei der Anästhesisten, den Schwestern und dem Arzt. Auffallend freundlich, empathisch und ALLE haben eine enorme Ruhe ausgestrahlt.Das ist zur jetzigen Zeit nicht selbstverständlich. GROßES DANKESCHÖN für den heutigen Tag. Mit Sicherheit nach der OP noch mal eine Rückmeldung.

  • 3/5 Lee K. 3 years ago on Google
    (Translated by Google) Well, it's just a hospital (Original) Naja ist halt ein Krankenhaus

  • 1/5 dajana V. 3 years ago on Google
    (Translated by Google) Despite Doppler sonography, I was sent home with thrombosis. The attending doctor just says you know what a thrombosis looks like, I don't have one and I should take ibu and go home. Thank goodness I went to the Vivantes Friedrichshain hospital again, where they found her. (Original) Trotz Doppler Sonographie wurde ich mit Thrombose wieder nach Hause geschickt. Der behandelnde arzt meint nur, man weiss wie eine Thrombose aussieht,ich habe keine und ich soll ibu nehmen und nach Hause gehen. Gott sei Dank bin ich nochmal in das Krankenhaus Vivantes Friedrichshain gegangen, wo man sie dann feststellte.

  • 5/5 Sonic 3 years ago on Google
    (Translated by Google) It's a nice hospital if you don't have to lie there because of an illness or accident. I mean it is very clean and not too big that you get lost and the division is well done so you can find your way around quickly. The rescue center is easy to find and the nurses and doctors there are very nice. (Original) Ist ein schönes Krankenhaus naja wenn man nicht drin liegen muss wegen einer Krankheit oder Unfall. Ich meinte damit ist sehr sauber nicht zu gross das man sich verläuft auch die Aufteilung ist gut gemacht somit findet man sich schnell zurecht. Die Rettungstelle ist schnell zu finden und dort sind die Schwestern und Ärzte sehr nett.

  • 3/5 Basti C. 3 years ago on Google
    (Translated by Google) It's true, the waiting times are a horror. If you have a serious emergency, you shouldn't go there. I've been to the emergency room several times over the past year. A broken foot was treated well, I have to state that. In the case of a bruised toe (colored and felt like a break), however, the flower informed me that it was not an emergency. I wouldn't assume anything to the staff. There is probably a mistake in politics or in the run-down of our hospitals. (Original) Es stimmt, die Wartezeiten sind ein Grauen. Wer einen ernsten Notfall hat, sollte dort nicht hingehen. Ich war in den letzten Jahres öfters in der Notaufnahme. Ein Fußbruch wurde gut behandelt, das muss ich festhalten. Bei einem geprellten Zeh (farblich und gefühlt wie ein Bruch), wurde mir jedoch durch die Blume mitgeteilt, dass es sich um keinen Notfall handele. Ich würde dem Personal nix unterstellen. Wahrscheinlich liegt Fehler in der Politik oder im Runterwirtschaften unserer Krankenhäuser.

  • 5/5 David I. 3 years ago on Google
    (Translated by Google) I am thrilled to be here, Dr. Martinez understood my pain correctly and knew how to help me. He explained to me what happens and what is done during the operation and what happens then. When I got to floor 1A, the sisters are very nice and caring and took care of my well-being. The nice food lady also tries every day that I and my other patients are fine. As soon as I rang the bell, they came quickly and helped me with my problems. I am of the opinion that the people should be valued who take care of the patients and me every day in the hospital. So I say thank you for doing your best every day (Original) Ich bin begeistert hier zu sein, Dr. Martinez hat meine Schmerzen richtig verstanden und wusste mir zu helfen wie. Er erklärte mir was bei der OP passiert und gemacht wird und wie es dann weitergeht. Als ich dann zur der Etage 1A ankam sind die Schwestern sehr Nett und Fürsorglich und kümmerten sich um mein Wohl. Auch die nette Essensfrau bemüht sich jeden Tag das es Mir und meinen anderen Patienten gut geht. Sobald ich auch auf die Klingel drückte kammen sie schnell und halfen mir bei meinen Problemen. Ich bin der Meinung man sollte die Menschen Wertschätzen die sich jeden Tag im Krankenhaus um das Wohl der Patienten kümmern und um mich. Daher sage ich ein Dankeschön🙌✨ das ihr jeden Tag euer bestes gibt

  • 3/5 Aneta J. 3 years ago on Google
    (Translated by Google) I recently had surgery on my knee. I could not tolerate the anesthesia, strong nausea and vomiting day and night after surgery. Early in the morning after that, no strength at all, OP leg nerve blockage that wasn't out yet. The nurse came in, I woke up after 1 hour of sleep, severe pain injured my surgery leg. The nurse was there, yelled at me. Well, no wonder, if they don't have their Otese! Later gave me a wheelchair and didn't offer me any help with basic care 🙄😢No one informed me that I wear the Otese 24 hours a day, it squeezed wounds and hurt in the operating room, I also told the nurse that at night It has been shown that muscle twitches are, after all, one has nerve block. not all the time right? Overall, I would have liked more information from doctors about the whole thing, and more empathy from the nurses, charity! Help after the operation would also be appropriate. Since I work as a nurse, I know where I'm talking about. P. S I was very positively surprised by the emergency room and preparation for the operation, therefore 3 stars, only unfortunately the follow-up care is bad😣😞 (Original) Hatte vor kurzen OP am Knie. Habe die Narkose nicht vertragen, Tag und Nacht nach op starke Übelkeit und erbrechen. Früh morgen danach gar keine Kraft, OP Bein Nerv Blockade die noch nicht raus war. Kam die Krankenschwester rein,ich bin nach 1 h Schlaf aufgewacht, heftigen Schmerz gekrigt OP Bein. Die Krankensch. war dabei, schrie mich an. Na ja kein Wunder, wenn die ihre Otese nicht drann haben! Stellte mir später Rollstuhl und hat mir keine Hilfe bei der Grundpflege angeboten 🙄😢Es hat mich keine aufgeklärt das ich die Otese 24 h am Tag tragen sool, die hat am OP Wunden gedrückt und schmerzte, das habe ich auch den Pfleger in der Nacht gesagt.Es hat sich ausgestellt dass, das Zuckungen von Muskel sind, man hat doch Nerven Bloc. nicht ständig oder?Insgesamt hätte ich mir gewünscht mehr Aufklärung von Ärzten über das Ganze,und bei den Schwestern mehr Einfühlungsvermögen, Nächstenliebe! Auch Hilfe nach der OP wäre auch angebracht. Da ich als Krankenschwester arbeite, weiss ich wo von ich rede. P. S Von Notaufnahme und Vorbereitung zur OP war ich sehr positiv überrascht, deswegen 3 Sterne, nur leider die OP Nachsorge ist schlecht😣😞

  • 5/5 Mel H. 3 years ago on Google
    (Translated by Google) Had a surprising biliary surgery after 3 days of continuous colic. I was at the rescue center twice within 3 days (traveled myself). The waiting time was limited during both stays in the rescue center (it was Sunday morning) but I was treated quickly due to the severe pain. Very nice surgeons in each case (many thanks again to Dr. Lemke and Dr. Schernikau; both took their time, explained great things and reassured us) After the second presentation, the operation was performed on the same evening. Food service super nice, good selection, food unexpectedly good for a hospital. Most of the nurses on ward 1b were also very nice and hard-working. But there are also sister kites 😁 Thank god a short but good stay - thank you! (Original) Hatte eine überraschende Gallen-OP nach einer 3-tägigen Dauerkolik. Ich war 2 x innerhalb von 3 Tagen in der Rettungsstelle (selbst angereist). Die Wartezeit hielt sich bei beiden Aufenthalten in der Rettungsstelle in Grenzen (es war Sonntag Vormittag) bin allerdings aufgrund der starken Schmerzen zügig behandelt worden. Jeweils sehr nette Chirurgen (vielen Dank nochmal an Herrn Dr. Lemke und auch Herrn Dr. Schernikau; beide haben sich Zeit genommen, toll erklärt und beruhigt) Nach der 2. Vorstellung wurde am gleichen Abend noch operiert. Service der Verpflegung supernett, gute Auswahl, Essen unerwartet gut für ein Krankenhaus. Die meisten Schwestern/Pfleger auf der Station 1b auch sehr nett und bemüht. Schwesterdrachen gibt es aber allerdings auch 😁 Gottseidank ein kurzer aber guter Aufenthalt - Danke!

  • 5/5 Michael G. 3 years ago on Google
    (Translated by Google) I had a hip operation in this clinic. Very good preparation for this and the procedure of the operation was very good. Great staff. Thank you !!! (Original) Ich hatte in dieser Klinik eine Hüft-OP. Sehr gute Vorbereitung auf diese und auch der Ablauf der Operation war sehr gut. Tolles Personal. Danke !!!

  • 5/5 Jens P. 3 years ago on Google
    (Translated by Google) Was there today for a gastrointestinal examination. Only met friendly employees, including the lady at the information desk in the entrance area! Thank you to the sisters from Ward 1b - and of course also to Dr. Schelwies and her team !! (Original) Heute zur Magen- und Darmspiegelung da gewesen. Ausschließlich freundlichen Mitarbeiterinnen begegnet, incl. der Dame am Infostand im Eingangsbereich !! Danke den Schwestern von der Station 1b - sowie natürlich auch Frau Dr. Schelwies und ihrem Team !!

  • 5/5 I U. 3 years ago on Google
    (Translated by Google) 5 Stars I have already been inpatient twice in the Park Klinik Weisensee Very nice sisters, nurses and doctors ... I would go there again every time and can only recommend this hospital 2 weeks inpatient pain clinic very good hospital (Original) 5 Sterne Ich war schon 2x stationär im Park Klinik Weisensee Sehr nette Schwestern, Pfleger und Ärzte... Ich würde jedesmal wieder dort hin gehen und kann dieses Krankenhaus nur weiterempfehlen 2 Wochen Schmerzklinik Stationär sehr gutes Krankenhaus

  • 5/5 Vera L. 3 years ago on Google
    (Translated by Google) Very competent support in the emergency room (Original) Sehr kompetente Betreuung in der Notaufnahme

  • 5/5 Doris C. 3 years ago on Google
    (Translated by Google) I had breast cancer surgery here and I have to say that all the doctors and nurses are a great team. My stay at the KH was very satisfactory. The meals were sufficient and lunch was always freshly cooked and tasted great. I can only recommend the clinic. (Original) ich hatte hier eine Brustkrebs Op und muss sagen, dass alle Ärzte und Pflegepersonal ein tolles Team sind . Mein Aufenthalt im KH war sehr zufriedenstellend. Die Mahlzeiten waren ausreichend und das Mittagessen war immer frisch gekocht und hat hervorragend geschmeckt. Ich kann die Klinik nur weiter empfehlen.

  • 2/5 Serdar Y. 3 years ago on Google
    (Translated by Google) I had an operation on the miniscus plus knople damage on a Monday and an effusion should come for a preliminary discussion on Friday Purpose of a close-up conversation and information about the operation I should be there at around 8 a.m. and was outside at around 4 p.m. because the process was a pure one Chaos and long waiting times for it was not implemented as planned the OP my opinion is that it is not recommended (Original) Ich hatte an einem Montag eine OP am Miniskus plus Knopelschaden und ein Erguss sollte am Freitag zum Vorgespräch kommen Zweck Nahkose Gespräch und Info über die OP ablauf ich sollte um ca 8 Uhr da sein und war um ca 16 Uhr draußen weil der Ablauf war ein reines Chaos und zu lange Wartezeiten dazu wurde nicht das umgesetzt als geplant die OP meine Meinung ist das es nicht zu empfehlen ist

  • 1/5 Christian S. 3 years ago on Google
    (Translated by Google) After weeks of pain and after my family doctor couldn't help me any more, I was in the hospital's emergency department and was confronted with annoyed and irritated comments from the employees from the first moment because my request was apparently not serious enough. Of course, I wasn't told that directly (which would have been fair in order to be able to explain the content), but rather communicated subtly in every possible situation through groans or irritated answers. I was the only patient in the waiting area and the staff did not seem overloaded. The doctor's examination was also overshadowed by caustic and annoyed comments. The bottom line was that I was dealt with quickly, and proper treatment could not be offered to me "due to the workload of my colleagues" (doctor). In the end, the nurse handed me a letter without comment and the door of the room slammed. The waste of time to show up there is overshadowed by the impeccable behavior of the employees. Of course you are welcome to discuss with me why I presented myself there, but to treat myself so disrespectfully without further prior knowledge is really unprofessional. If I could give minuses here, I would. In my experience, if you really need fast, reliable and unbiased help, then you are definitely in the wrong place. (Original) Ich war nach Wochen der Schmerzen und nachdem mir der Hausarzt nicht mehr weiterhelfen konnte in der Notfallaufnahme des Krankenhauses und wurde vom ersten Augenblick an mit genervten und gereizten Kommentaren der Angestellten konfrontiert, weil mein Anliegen scheinbar nicht schwer genug war. Mir wurde das so natürlich nicht direkt gesagt (was ja fair gewesen wäre um mich dann inhaltlich erklären zu können), sondern in jeder möglichen Situation subtil durch Stöhnen oder gereizte Antworten mitgeteilt. Im Wartebereich war ich der einzige Patient und das Personal hat keineswegs überlastet gewirkt. Auch die Untersuchung durch den Arzt war von bissigen und genervten Kommentaren überschattet. Ich wurde unterm Strich schnell abgefertigt, eine richtige Behandlung konnte mir "aufgrund der Auslastung der Kollegen" (Arzt) nicht angeboten werden. Am Ende wurde mir durch die Krankenschwester kommentarlos ein Brief in die Hand gegeben und die Tür des Zimmers zugeworfen. Die Zeitverschwendung, dort vorstellig zu werden, wird noch durch das anstandslose Verhalten der Mitarbeiter überschattet. Natürlich kann man mit mir gern darüber diskutieren warum ich dort vorstellig geworden bin, aber ohne weitere Vorkenntnisse mich da derart respektlos zu behandeln ist wirklich unprofessionell. Wenn ich hier Minuspunkte geben könnte, ich würde es tun. Wenn man wirklich eine schnelle, verlässliche und unvoreingenommene Hilfe benötigt, ist man dort nach meinen Erfahrungen definitiv am falschen Ort.

  • 5/5 Achim B. 3 years ago on Google
    (Translated by Google) Good day! Many thanks to all the nurses, doctors and employees of the ENT station 2b as well as the team at the Park-Klinik Weißensee for the excellent treatment and care. Another operation of the salivary gland is in preparation, which I now look forward to with great optimism. THANKS! The operation has now gone very well and successfully, including the follow-up treatments and care. Thanks again! (Original) Guten Tag! Herzlichen dank an alle Schwestern, Ärzte und Mitarbeiter der HNO Station 2b sowie dem Team der Park-Klinik Weißensee für die hervorragende Behandlung und Betreuung. In Vorbereitung ist noch eine OP der Speicheldrüse die ich nun mit großen Optimismus erwarte. DANKE! Die OP ist nun sehr gut und erfolgreich verlaufen, auch die Nachbehandlungen und Betreuung. Nochmal DANKE!

  • 4/5 Joan P. 3 years ago on Google
    (Translated by Google) Longer waiting times are the norm during the Corona period. Nevertheless, time was taken for specialist advice and treatment. Cool doctor and nice reception. (Original) Längere Wartezeiten sind während der Corona-Zeit Norm. Nichtsdestotrotz wurde sich Zeit für die fachärztliche Beratung und Behandlung genommen. Cooler Arzt und netter Empfang.

  • 5/5 Ismail C. 3 years ago on Google
    (Translated by Google) I had my surgery on Wednesday. Polyps were removed, the paranasal and frontal sinuses cleared and the nasal septum straightened. I was received very kindly. The operation went very well, with no secondary bleeding and no pain. I was very positively surprised. The doctors are very competent and very friendly. I was on Ward 2b and the nurses were also very nice. Kudos to everyone !! I recommend everyone. best regards Ismail (Original) Ich hatte am Mittwoch meine OP. Es wurden Polypen entfernt, die Nasennebenhöhlen und Stirnhöhle frei gemacht und die Nasenscheidewand gerichtet. Ich wurde sehr freundlich aufgenommen. Die OP verlief sehr gut, ohne Nachbluten und keine Schmerzen. Ich war sehr positiv überrascht. Die Ärzte sind sehr kompetent und sehr freundlich. Ich lag auf der Station 2b und die Schwestern waren ebenfalls sehr nett. Ein großes Lob an alle!! Empfehle ich jeden weiter. Liebe Grüße Ismail

  • 5/5 Georges El L. 1 year ago on Google
    I had an operation and stayed for 2 days. The staff is very nice and helpful.

  • 1/5 Bruni S. 3 years ago on Google
    (Translated by Google) I've never been treated so badly. Today on February 26th I was called to the surgery in the gyn at 12.30 p.m. On request it said I would have to wait 1 hour until my turn. At 2 p.m. it was said you don't know what will take so long. At 3 p.m. when I asked again, I was informed that the operating room was still not free for me. At 3:30 p.m. I was informed that I could go home again. The operation is canceled. Have I prepared myself for this? Have I taken time off from work (I am self-employed)? Lost earnings. Not to mention the circumstances and emotions because of an operation, the preparation and fears. All for free? (Original) Ich wurde noch nie so schlecht behandelt. Heute am 26. Februar war ich zu 12.30 Uhr zur OP in der Gyn bestellt. Auf Anfrage hieß es ich müsste 1 Stunde warten bis ich dran bin. Um 14.00 hieß es man wisse nicht was so lange dauert. Um 15 Uhr auf erneute Nachfrage wurde mir mitgeteilt das der OP für mich immer noch nicht frei sei. Um 15.30 Uhr hat man mir mitgeteilt das ich mich wieder auf den Heimweg machen kann. Die OP fällt aus. Dafür habe ich mich vorbereitet ? Habe mir auf Arbeit (bin Selbstständig) frei genommen? Habe Verdienstausfall. Ganz zu schweigen von den Umständen und Emotionen wegen einer OP die Vorbereitung und Ängste. Alles umsonst?

  • 5/5 G A. 1 year ago on Google
    sad reason to come, but great experience overall, nice staff, no waiting time

  • 5/5 Prince B. 3 years ago on Google
    (Translated by Google) Very good clinic! I was welcomed and every nurse was very nice. The doctors were very knowledgeable about my specialty and the operation went smoothly. I've always felt safe and well received. Dealing with corona also seemed very professional. Thanks for the recovery and the stay! (Original) Sehr gute Klinik! Ich wurde gut aufgenommen und jede Krankenschwester und Pfleger war sehr nett. Die Ärzte wussten bestens über ich fachgebiet bescheid und die Operation lief reibungslos. Ich habe mich immer sicher und gut aufgenommen gefühlt. Auch der Umgang mit corona hat sehr professionell gewirkt. Danke für die Genesung und den Aufenthalt!

  • 5/5 Luna W. 3 years ago on Google
    (Translated by Google) Extremely well organized, great food (also vegetarian), very good education, super friendly and committed staff. (Original) Extrem gut organisiert, super Essen (auch vegetarisch), sehr gute Aufklärung, super freundliches und engagiertes Personal.

  • 5/5 Elvis C. 3 years ago on Google
    (Translated by Google) I received a very nice welcome and you took the necessary time for my examination. I can't say anything negative. Many Thanks! (Original) Ich wurde super nett empfangen und Sie haben sich die nötige Zeit für meine Untersuchung genommen. Ich kann nichts negatives berichten. Vielen Dank!

  • 5/5 Antje R. 3 years ago on Google
    (Translated by Google) Great thorough staff (Original) Tolles gründliches Personal

  • 1/5 Ka B. 3 years ago on Google
    (Translated by Google) Without words!!!! (Original) Ohne Worte!!!!

  • 1/5 Reiner W. 3 years ago on Google
    (Translated by Google) Rude, unfriendly, know-it-all, never thank you again. (Original) Unhöflich, unfreundkich, besserwisserisch, danke nie wieder.

  • 5/5 Knerten 3 years ago on Google
    (Translated by Google) My almond op went without any problems, The carers were very friendly and the food was good! I'll be back ;) (Original) Meine Mandel Op verlief ohne Probleme, Die Pfleger waren sehr freundlich, und das Essen gut! Ich komme wieder ;)

  • 1/5 Pins 3 years ago on Google
    (Translated by Google) Zero points for the young woman at the emergency room - very unfriendly, as if you had disturbed her privately, poisonous outrageous answers. I wish her that she will never have this pain like I had yesterday when I turned to her for help. (Original) Null Punkte für die junge Frau an der Notaufnahme -sehr unfreundlich, als ob man sie privat gestört hat, giftige unverschämte Antworten. Ich wünsche ihr dass sie niemals diese Schmerzen haben wird so wie ich diese gestern hatte als ich mich hilfesuchend an sie wandte.

  • 5/5 Bryan J. 1 year ago on Google
    so nice people i felt taken care being a foreigner and with minimal German. Thorough tests and everything. which i rarely say about hospitals. thank you so much!

  • 4/5 michelle o. 1 month ago on Google • 2 reviews New
    I had a small operation at the Park Clinic today. Yesterday I went to the emergency room (thanks again to Sister Lucienne, who was wonderful). Came to ward 1d, where the assistant doctor, Ms. Papachronis, examined and explained me very kindly and looked after me after the operation today. 🙏 Today on the day of the operation: everything was great from the interns, the trainees, my bed driver to the operating room, the lovely lady who wrapped me in the blankets and put me to bed, the anesthetist duo (before the operation I couldn't remember all the names because of my excitement :-( ) Had a little joke with everyone before the operation (got great anesthesia - I was gone) and then I woke up... I don't like giving negative comments, but the ladies in the recovery room weren't very empathetic (I just woke up, so that was I'm not really in my right mind yet - I can't even say what I did, maybe I sang songs loudly - I don't know 😅) when one lady said: I should be quieter, there are other people here and I don't need to cry about my operation It only went for 5 minutes (I know that I didn't have a brain or an operation on my heart - thank you for that) and then talked loudly (!!) again about private things, what kind of scooter was going to be given to the grandson, what this one generally gets as a gift, etc. etc. I was happy when Sister Anni finally brought me back to the ward and the environment was loving again and I was allowed to wake up in peace. Another family member said something similar 2 weeks ago (he also had surgery in the Park Clinic). Everything was great, everyone was super nice, but in the recovery room - disaster. Maybe the ladies in pathology are in better hands in terms of work (sorry for that, but there was another patient and I in the room, so stress looks different, I would be the last person to take something like that personally.) so 1 star deducted. To everyone else, thank you very much for everything 🍫 🌷
    1 person found this review helpful 👍

  • 5/5 Gizem A. 5 months ago on Google • 2 reviews
    I had endometriosis surgery at Park Klinik last week and as a foreigner that doesn’t speak German, I was worried about it. But everyone at the hospital was very welcoming and I had no problem. The surgery was successful and I had a smooth post-op thanks to Dr. Koç and his team. Even though some nurses didn’t speak English, they were still very welcoming, tried to explain things as best as they could and they took very good care of me. I stayed 2 nights at 3D and it was very comfortable. Thank you to everyone at Park Klinik!

  • 5/5 Edis Shabi (. 2 months ago on Google • 1 review New
    I want to thank the doctor and staff who looked after me when I needed help. Even though I'm not fluent in German, the doctor spoke English well, and they were really professional.

  • 4/5 Brunhilde W. 3 months ago on Google • 1 review New
    Well-organized clinic with competent doctors and nursing staff. My thanks go to the neurological department and the physiotherapist. One star deducted because I was cold because of the thin duvet. In winter it can be a slightly warmer duvet.

  • 5/5 Petra B. 1 month ago on Google • 2 reviews New
    I would like to thank all the doctors and nurses from ward 1a once again, as well as the operating room nurse, many greetings and kisses


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