They don't have the option for 0 so I'm giving them 1. The salespersons in this shop are the shadiest people I have ever seen in my life. The look was so nasty I can't even describe it. They should be thankful they are in my presence since I'm a regular costumer of Pandora.

Worst shopping experience ever. Spent a lot of money on jewelry only to be treated with disregard and rudeness by manager (think name was Anika?) when wanting to exchange something. Very rude and unfriendly attitude towards me and my family. Only exception was a junior attendant (Brazilian I think) who tried to help with friendly smile. Avoid this store and this manager.

The service is quite bad. We have bought a bracelet few days ago and wanna exchange for a shorter one. The shop assistant did not let us exchange, although we were told at another Pandora shop that we could exchange at anytime in any shops. Her attitude was quite bad and it wasted us more than one hour of time!!!

If you love Pandora and enjoy good service, this is one of the best Pandora stores ever.

Nice store with loads of jewelry options. Ladies working there are usually helpful and can recommend you stuff if you are bringing gifts.

I went on November 13 to buy a piece of jewelry and I was very disappointed and dissatisfied with the service, the blonde lady was very arrogant and looked at me with disdain as if I was not human, I felt very offended and totally dissatisfied, such a store with reputation and beautiful jewelry but with poor quality and inhumane service, I will definitely never come back here and I will not accept pandora jewelry anymore!

Salespeople are the worst. They make you feel very bad and they even gossip after you.

(Translated by Google) The atmosphere is very oppressive and constricting. When I enter the business as a customer, it seems as if I'm bothering. It's all about which employee at the end pulls the card through the box office to get their commission ... (Original) Die Atmosphäre ist sehr drückend und einengend. Betrete ich als Kunde das Geschäft wirkt es so als ob ich störe. Es geht vor allem darum welche Mitarbeiterin am Ende die Karte durch die Kasse zieht um ihre Provision zu erhalten...

(Translated by Google) A terrible store manager. Have bought three charms and have never experienced such an incredibly bad service. I'll never go back to that store while she's there. (Original) Ganz furchtbare Store-Managerin. Habe drei Charms gekauft und habe noch nie so einen unfassbar schlechten Service erlebt. Ich gehe nie wieder in diesen Store, solange sie da ist.

(Translated by Google) Unpleasant atmosphere and the staff is not service minded. (Original) Unangenehme Atmosphäre und das Personal ist nicht Serviceorientiert.

(Translated by Google) Fantastic jewelry with a very good price-performance ratio, very nice interior and friendly courteous staff, which has always been very good advice. If I want to choose jewelry, Pandora is my first choice. The jewelry is very durable. Therefore, I make a clear recommendation. (Original) Traumhafter Schmuck mit sehr gutem Preis-Leistungs-Verhältnis, sehr schöne Inneneinrichtung und freundliches zuvorkommendes Personal, das mich bisher immer sehr gut beraten hat. Wenn ich mir Schmuck aussuchen möchte, ist Pandora meine erste Wahl. Der Schmuck ist sehr langlebig. Daher spreche ich eine klare Empfehlung aus.

Service is better in bakery than in this shop. Seller only had two words, “Hi” and “Bye” , no guarantee, no bag, just dropped the charm on table and that was it!! Feeling was awful, and I regret because I didn’t act on that rudeness. Don’t go in this store!!!! This is not only about sales skills, it’s also about personal manners!!!

Nice place. The brazilian attendant (Lays) was wonderful... very friendly and helpful. I loved purchase.

(Translated by Google) Saleswoman not good. So I was bought here. But the saleswoman wasn't polite to me. (Original) Verkäuferin nicht gut. Also ich war hier gekauft. Aber die Verkäuferin war nicht höflich zu mir.

(Translated by Google) Super nice saleswoman who can tell from the phone case what you are interested in. Competent consulting. Fast service. Gladly again. (Original) Super liebe Verkäuferin die anhand der Handyhülle erkennen, wofür man sich interessiert. Kompetente Beratung. Schneller Service. Gerne wieder.

(Translated by Google) Perfect (Original) Perfekt

(Translated by Google) It's fun to travel and shop (Original) כייף לטייל ולקניות

(Translated by Google) Everything you need (Original) Alles was mann braucht

(Translated by Google) Rarely seen such a bad service. Bought earrings. Unfortunately, the ears were sensitive to it. Did you want to bring back. However, there is only one voucher. Very bad! (Original) Selten so einen schlechten Service gesehen. Ohrringe gekauft. Leider reagierten die Ohren darauf empfindlich. Wollten Sie zurückbringen. Jedoch gibt es dann nur einen Gutschein. Ganz mies!

(Translated by Google) in itself very good and clear boutique as well as Schmück, friendly staff ... the prices have put me though ... Gold plating for the price of pure gold ... for what please? (Original) an sich sehr gute und übersichtliche Boutique sowie Schmück, freundliche Mitarbeiterinnen...die Preise haben mir aber hin gesteckt...Vergoldung für den Preis von purem Gold...wofür bitte?

(Translated by Google) Pandora is the only reason why I have to go to Alexa ... Do not know any other shop in the eastern part of the city .... (Original) Pandora ist der einzige Grund warum ich ins Alexa fahren muss...Kenne hier im Ostteil der Stadt keinen anderen Laden....

(Translated by Google) The shop is very stylishly furnished for a costume jewelry shop. Why, however, Pandora as a "jewelry store" is a mystery to me! Without exception, mass-produced goods from the factory and only gold-plated ... The price-performance ratio is terrifying! (Original) Der Laden ist für einen Modeschmuck-Laden sehr stilvoll eingerichtet. Warum sich aber Pandora als "Juweliergeschäft" ist mir ein Rätsel! Ausnahmslos Massenware aus der Fabrik und lediglich vergoldet... Das Preis-Leistungs-Verhältnis ist erschreckend!

(Translated by Google) Good offers and nice competent advice. (Original) Gute Angebote und nette kompetente Beratung.

(Translated by Google) Very nice and patient staff (Original) Sehr nette und geduldige Personal

(Translated by Google) From the outside, the shop looks very sterile ... maybe that is wanted. If you don't already have a relationship with jewelry, it can be difficult. The ladies are without exception harmless and so nice and look and help one or the other fool ... From my point of view you should have clear ideas. The jewelry is beautiful .... very small deductions for the requested amount of money. (Original) Von aussen wirkt der Laden sehr steril...vielleicht ist das gewollt. Wenn man nicht schon eine Beziehung zum Schmuck hat kann es schwer werden. Die Damen sind aber ausnahmslos harmlos und so gar nett und schauen und helfen dem ein oder anderen Trottel weiter...Aus meiner Sicht sollte man klare Vorstellungen haben. Der Schmuck ist schön....ganz kleine Abzüge für den geforderten Geldbetrag.

Nice shop, slow service.

Superb place in Berlin friendly staff

Nice place

Very nice products and friendly staff and services.

(Translated by Google) Incredibly nice employees. I love coming to this store. You are always warmly welcomed for a nice chat and a bit of fun. Top !! (Original) Unglauch nette Mitarbeiterinnen. Ich komme sooo gerne in diesen Store. Man wird immer für eine nette Unterhaltung und ein bisschen Spaß herzlichst empfangen. Top !!

(Translated by Google) Nice staff and lots of choice. I love going there 🙂 (Original) Nettes Personal und viel Auswahl. Gehe sehr gerne dorthin 🙂

(Translated by Google) I'm looking for a specific ring that is still available in the branch. Unfortunately it is a sale item and since I could only pick it up tomorrow because I work until 10 p.m. and live on the other end of Berlin it is unfortunately not possible to reserve it until tomorrow. Otherwise I am a regular customer at the kudamm and there is great service, great atmosphere and you sometimes make an exception, only there is unfortunately no more ... Very bad ... I don't want to make my way tomorrow for nothing 🤷‍♀️ (Original) Bin auf der Suche nach einem bestimmten Ring welcher in der Filiale noch vorhanden ist. Leider ist es ein Sale Artikel und da ich ihn erst morgen abholen könnte da ich bis 22 Uhr arbeite und am anderen Ende von Berlin wohne geht es leider nicht ihn mir bis morgen zu reservieren. Bin sonst Stammkundin am kudamm und dort ist ein super Service, tolle Athmosphäre und man macht auch mal ne Ausnahme, nur dort gibt es ihn leider nicht mehr...Sehr schade...umsonst will ich mir den Weg morgen nicht machen 🤷‍♀️

(Translated by Google) Only amirar pasello (Original) Solo amirar pasello

(Translated by Google) We entered this store and the saleswoman simply ignored us when we called her she came snorting and arrogantly had no interest in looking for what we were wanting. When she found the right size of a ring in which I was presenting the person who was accompanying me this seller handed the ring in her hand without a proper gift packaging, I went to ask if this was how they sold their jewelry without a package, the seller was super rude and harsh saying, "Will you want a bag or what?" ... At Kaufholf the service is much better friendly people and good humor. (Original) Entramos nesta loja e a vendedora simplismente nos ignorou quando a chamamos ela veio bufando e com arrogância não teve nenhum interesse de procurar o que estavamos querendo. Quando ela encontrou o tamanho certo de um anel no qual eu estava presentiando a pessoa que estava me acompando esta vendedora entregou o anel na mão sem uma embalagem correta para o presente, fui perguntar se era assim que vendiam suas jóias sem uma embalagem, a vendedora foi super mal educada e ríspida dizendo;-"Você vai querer uma sacola ou oque?"...Na Kaufholf o atendimento é muito melhor pessoas simpáticas e bom humor.

(Translated by Google) Very friendly and helpful shop assistants👍😀! Top shop👍👍👍👍😀! (Original) Sehr freundliche und hilfsbereite Verkäuferinnen👍😀! Top Laden👍👍👍👍😀!

(Translated by Google) Noble business (Original) Edles Geschäft

(Translated by Google) Partly good advice, always depends on the employee. I prefer a different branch on the Kudamm. I don't wear Pandora myself, but I like to give it away to my family. I think the prices for this jewelry are far too high. There are often good offers online. (Original) Teilweise gute Beratung, kommt immer auf die Angestellten an. Ich bevorzuge eine andere Filiale am Kudamm. Pandora trage ich selbst nicht, verschenke es aber gern an Familie. Die Preise für diesen Schmuck ,finde ich viel zu hoch .Online gibt's oft gute Angebote.

Top

(Translated by Google) The service was terrible, go to Pandora Kaufhof Gallery because there is much better service there! (Original) O atendimento foi péssimo, vá até a Pandora da Galeria Kaufhof pois lá o atendimento é muito melhor!

(Translated by Google) A very delightful shop. Staff asks if you need help, but you can rest. I think that's important. So you can shop nicely. Gladly again (Original) Ein sehr entzückender Laden. Personal fragt ob man Hilfe braucht, man kann aber in ruhe schauen. Das finde ich wichtig. So kann man schön einkaufen. Gern wieder

(Translated by Google) Very expensive and little visited. (Original) Sehr teuer und wenig besucht.

(Translated by Google) Nice jewelry (Original) Schöner schmuck

(Translated by Google) Good advice (Original) Gute Beratung

Nice

(Translated by Google) Super nice staff (Original) Super nette Mitarbeiter

Saleswoman there are the worse!! Such a bad service and impolite attitude! Pandora has a 30 days return policy and I returned after 3 -4 days a ring that I bought, because I did not like how stones were shinning under different light conditions. The saleswoman behaviour was so impolite when I wanted to return and she dared to give morals: "next time think well before you buy" and dragged for so many minutes to not let me return. This is not an acceptable attitude in a shop that has a 30 days return policy, and quite a brand name. Returning indeed is not to be applauded,however is not the role of the salesperson to guilt trip me. Sometimes the salespeople there should thing beyond their sales commissions. Anyways also the service when I went to buy the ring the first place was very bad and so unhelpful. I felt shy to ask the salesperson to try more rings , bc the looks on her face were like "cmon another one, just get one fast". Out of this situation I felt pressured to buy something in a rush and the result is later that I wanted to return.