Lucas Tierwelt GmbH image

Lucas Tierwelt GmbH

Pet store Pet supply store

👍👍 Well stocked pet store. Friendly and very educated stuff. Some products are overpriced but generally very good place for buy toys and food for our beloved pets. People often mention staff, selection, friendly, shop, nice, nicht, sehr, Auswahl, Personal, auch,


Address

Forckenbeckstraße 95, 14199 Berlin, Germany

Website

www.lucas-tierwelt.de

Contact

+49 30 89732602

Rating on Google Maps

4.40 (1.3K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 AM to 8 PM
  • Thursday: 8 AM to 8 PM
  • Friday: (Good Friday), Closed, Holiday hours
  • Saturday: 8 AM to 8 PM
  • Sunday: Closed
  • Monday: (Easter Monday), Closed, Holiday hours
  • Tuesday: 8 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: staff (47) selection (31) friendly (31) shop (29) nice (28) nicht (28) sehr (24) Auswahl (22) Personal (21) auch (21)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 John 2 years ago on Google • 82 reviews
    Well stocked pet store. Friendly and very educated stuff. Some products are overpriced but generally very good place for buy toys and food for our beloved pets.
    3 people found this review helpful 👍

  • 4/5 Emily C. 6 years ago on Google
    They have a good selection but the prices in some areas are not cheap
    3 people found this review helpful 👍

  • 5/5 Ilan Y. 6 years ago on Google
    Huge collection. Good service. Free parking
    3 people found this review helpful 👍

  • 5/5 Woodrow_Meyers 5 years ago on Google
    Awesome Place! Great selection of products..
    2 people found this review helpful 👍

  • 5/5 Athanasios M. 6 years ago on Google
    Really big pet store with great variety on pet food and pets. Parking available.
    2 people found this review helpful 👍

  • 5/5 Roberto M. 5 years ago on Google
    Good variety of animals' products.
    2 people found this review helpful 👍

  • 4/5 Knut F. 6 years ago on Google
    Good selection but very, very slow service
    2 people found this review helpful 👍

  • 4/5 Joe M. 5 years ago on Google
    Great selection of pet products
    2 people found this review helpful 👍

  • 5/5 Petra G. 3 years ago on Google
    (Translated by Google) great (Original) Super
    2 people found this review helpful 👍

  • 5/5 Den B. 3 years ago on Google
    (Translated by Google) All you need. (Original) Alles was man braucht.
    2 people found this review helpful 👍

  • 5/5 Héloise T. 4 years ago on Google
    Super friendly and knowledgeable staff. Lots of choice and you can bring your pet in with you 😊
    2 people found this review helpful 👍

  • 5/5 Oscar O. 4 years ago on Google
    They say you what you need for you pet. Big shop
    2 people found this review helpful 👍

  • 5/5 Julien N. 3 years ago on Google
    (Translated by Google) I often come here with my children, and we buy the right food here to feed birds in the park or by the lake. The staff is very friendly and you have a large selection here. There are various insects such as tarantulas but also rodents, reptiles, birds and fish. A nice pet shop, my kids love it every time. (Original) Ich komme hier öfter mit meinen Kindern her.Wir kaufen hier das richtige Futter um Vögel im Park oder am See zu füttern. Das Personal ist sehr freundlich und man hat hier eine große Auswahl. Es gibt hier verschiedene Insekten wie zum beispiel Vogelspinnen aber auch Nagetiere, Reptilien,Vögel und Fische. Eine schöne Zoohandlung,meine Kinder sind jedesmal begeistert.
    2 people found this review helpful 👍

  • 5/5 Arnim H. 3 years ago on Google
    (Translated by Google) In any case, the stars go to the very competent, friendly and patient advice of an employee in the small animal department, who stayed with us even after work. Gladly again. Nice shop with a large selection. (Original) Die Sterne gehen auf jeden Fall an die sehr kompetente, freundliche und geduldige Beratung einer Mitarbeiterin der Kleintierabteilung , welche sogar noch nach ihrem Feierabend für uns dabei geblieben ist. Gerne wieder. Schöner Laden mit großer Auswahl.
    2 people found this review helpful 👍

  • 5/5 Simon H. 2 years ago on Google
    Huge selection of treats, accessories, dry and wet food for both dogs and cats. Exotic animals and fish are availablefor sale. Very friendly staff. Good selection of B.A.R.F
    2 people found this review helpful 👍

  • 4/5 hagay i. 8 months ago on Google • 608 reviews
    Very good store to buy supplies for your pets, lots of varieties and kind service

  • 5/5 Rianu K. 2 months ago on Google • 87 reviews New
    Es gibt eine riesen Auswahl, die Kollegen sind hilfsbereit und eigentlich kann jeder hier fündig werden. Bisher wurden meine Erwartungen erfüllt und ich war bei jedem Besuch glücklich und zufrieden. Vielen Dank, weiter so
    1 person found this review helpful 👍

  • 4/5 Nork 2 months ago on Google • 43 reviews New
    Ich bin jetzt schon seit mehreren Jahren Stammkunde in diesem Laden, da ich seit mehr als 7 Jahren Mongolische Rennmäuse besitze. Es gibt dort eigentlich alles für meine Mäuse, wenn die Sachen nicht ausverkauft sind. Nur 4 Sterne, da ich denke, die Nager und die Vögel zusammen in einem Bereich zu haben ist durch die Lautstärke der Vögel leichte Tierquälerei. Dennoch ist der Laden sehr empfehlenswert!
    1 person found this review helpful 👍

  • 4/5 Mandy M. 6 years ago on Google
    Quite a large pet store, employees friendly and helpful
    1 person found this review helpful 👍

  • 5/5 Simonas B. 5 years ago on Google
    Anything you can imagine for pets
    1 person found this review helpful 👍

  • 3/5 Jülide R. 3 years ago on Google
    (Translated by Google) The staff are very friendly and helpful. I only wish there were more choices for rodents, such as hay and litter. Unfortunately, it happened a few times that the product you were looking for was no longer available. I only mention the latter because it has happened a few times and there aren't many suitable alternatives, especially with hay and litter. (Original) Die Mitarbeiter sind sehr freundlich und hilfsbereit. Ich wünschte mit nur mehr Auswahl für Nager, wie beispielsweise Heu- und Streusorten. Leider kam es auch schon ein paar Mal vor, dass das gesuchte Produkt nicht mehr verfügbar war. Ich erwähne Letzteres nur, weil es schon einige Male vorkam und das gerade bei Heu sowie Streu nicht viele passende Alternativen gibt.
    1 person found this review helpful 👍

  • 5/5 Ahmed H. 3 years ago on Google
    A huge place for shopping for your lovely pets. From cat-dogs and all other animals, you’ll find everything under one roof. Very helpful staff and guides very genuinely without any sorts of promotion selling. Easy shopping and checkout process making the whole experience good. They even have fishes and live exotic animals along with rats and hamsters. You can easily spend over an hour and end up shopping a lot for the lovely pets. Prices are reasonable and the stock variety is huge compared to fressnapf.
    1 person found this review helpful 👍

  • 5/5 Fräulein K. 3 years ago on Google
    (Translated by Google) Very well stocked pet store! Large aquarium and terrarium department, rodents are also for sale here, as well as live food for reptiles! Very friendly and competent staff who give good advice! Buy here (Original) Sehr gut sortierter Tierbedarfsladen! Große Aquaristik- und Terraristik-Abteilung, auch Nagetiere sind hier käuflich zu erwerben, sowie Lebendfutter für Reptilien! Sehr freundliche und kompetente Mitarbeiter, die gut beraten! Kaufe gerne hier
    1 person found this review helpful 👍

  • 4/5 Christine Z. 3 years ago on Google
    (Translated by Google) Nice shop and, above all, very big. Employees are helpful and know what they are doing. Recommendable. (Original) Netter Laden und vor allem sehr groß. Mitarbeiter sind hilfsbereit und haben von dem was sie machen Ahnung. Empfehlenswert.
    1 person found this review helpful 👍

  • 5/5 Achandi B. 3 years ago on Google
    (Translated by Google) Big and well sorted. Good reptile accessories. Knowledgeable staff. (Original) Groß und gut sortiert. Gutes reptilienzubehör. Fachkundiges Personal.
    1 person found this review helpful 👍

  • 5/5 Theresa T. 3 years ago on Google
    (Translated by Google) Very nice staff (Original) Sehr nette Mitarbeiter
    1 person found this review helpful 👍

  • 5/5 amandine c. 3 years ago on Google
    Extremely friendly and patient staff/ large choice of products
    1 person found this review helpful 👍

  • 5/5 Roy G. 5 years ago on Google
    The biggest and best pet store in the neighborhood. This place has all you need for your dog, cat, hamster, rabbit, fish, snake, bird, and the list of animals goes on and on.... The staff is super friendly to answer any questions you have. Their prices are fair, sometime cheaper than Amazon! This place is pet friendly so you can bring your pet into the store.
    1 person found this review helpful 👍

  • 4/5 Jacqueline L. 3 years ago on Google
    (Translated by Google) Good parking situation, easy to reach, nice shop with a wide range of products and nice employees. Gladly again... (Original) Gute Parkplatzsituation, gut zu erreichen, schönes Geschäft mit großem Angebot und netten Mitarbeitern. Gerne wieder...
    1 person found this review helpful 👍

  • 5/5 Nina E. 3 years ago on Google
    (Translated by Google) Great shop with a huge range, friendly staff and "great" animal husbandry (for a pet shop) (Original) Toller Laden mit riesigem Angebot, freundlichem Personal und "toller" Tierhaltung (für ein Zoofachgeschäft)
    1 person found this review helpful 👍

  • 5/5 Mariano C. 3 years ago on Google
    (Translated by Google) Always satisfied so far. We were always well advised. We are regular customers (Original) Bisher immer zufrieden. Wir wurden stets gut beraten. Wir sind Stammkunden
    1 person found this review helpful 👍

  • 3/5 ErnaBee_ M. 3 years ago on Google
    (Translated by Google) Is beautiful there. (Original) Ist schön da.
    1 person found this review helpful 👍

  • 5/5 Mateusz G. 3 years ago on Google
    Close to public transport, big choice of everything, shop is very big. Rabbits, hamsters etc has big and nice cages, highly recommend. Can't say anything about staff, but they seem nice.
    1 person found this review helpful 👍

  • 5/5 Daniela T. 1 year ago on Google
    THE place for pets in Berlin. It's huge. It has lots of different stuff.
    1 person found this review helpful 👍

  • 5/5 Michael Saravia (. 8 months ago on Google • 174 reviews
    Such a big store, it had so many options inside for any kind of pet. They also sell reptiles, fish, hamsters and gineypigs. If you'd be looking for something specific, you'd probably be able to find it here.

  • 5/5 Aga C. 3 months ago on Google • 130 reviews New
    Very nice and chilled shop. Big choice of things and food plus a lot of animals

  • 3/5 Mahboob M. 1 year ago on Google • 72 reviews
    One of the biggest petshopes that I ever seen! I went there to buy food, for my cats. The shop have everything! Almost all necessary supplies for dogs, cats and birds; such as beds, houses, toys, various foods, collars, etc. I give 3 stars cause animals art not for us to buy and sell. They sell live birds and bugs, fishes :(

  • 5/5 Claudia �. 1 month ago on Google • 66 reviews New
    Hier bekommt man alles für sein Tier. Sehr großes Angebot. Alle Mitarbeiterinnen und Mitarbeiter sind sehr, sehr nett. Sie helfen sehr gerne und beraten einen außerordentlich gut. Ich gehe nur noch zu Lucas-Tierwelt, wenn ich für meinen kleinen Chihuahua etwas brauche. Dieser Laden ist sehr zu empfehlen.

  • 5/5 Ralf K. 5 months ago on Google • 47 reviews
    Gute Beratung viel Auswahl sehr nettes Personal

  • 4/5 Taro S. 1 month ago on Google • 41 reviews New
    Das Geschäft ist ganz okay. Man bekommt dort so ziemlich alles, was man zur Grundausstattung für Hund Katze Maus braucht. Dennoch sollte die ältere Mitarbeiterin von der Kasse fremde Welpen nicht einfach ungefragt und heimlich füttern, wenn man gerade für einen Moment abgelenkt ist. Gerade in so einem Geschäft setzt man das Wissen vorraus, dass nicht jeder Hund alles verträgt und erst recht, ein Welpe nicht. Abgesehen davon, dass es gefährlich sein kann, wenn Hunde lernen, von Fremden gefüttert zu werden. Preislich liegt Lucas Tierwelt knapp unter dem obersten Bereich.

  • 5/5 Yacoub C. 2 months ago on Google • 39 reviews New
    Huge selection of big and small brands, both in the way of toys as well as foods. The location is a bit unfortunate but the content of the store and friendly service speak for themselves!

  • 5/5 André C. 3 months ago on Google • 26 reviews New
    Amazing shop and great crew, always available and helpful.

  • 5/5 Sergei P. 1 year ago on Google • 24 reviews
    Perfect! The best and biggest petshop in general and for chinchillas in particular)

  • 5/5 Courtenay D. 11 months ago on Google • 23 reviews
    Very good pet shop with loads to offer. My Mrs could have spent a fortune on our Cockapoo if I wasn't there to stop her 😂 definitely worth going.

  • 5/5 Felix B. 2 months ago on Google • 23 reviews New
    Very friendly and customer orientated. Easy to exchange products

  • 5/5 NESSKO 1 month ago on Google • 18 reviews New
    Sehr netter Verkäufer, der gut bescheid wusste und äußerst freundlich war. Ich glaube dort gibt es nichts, was es nicht gibt! Große Auswahl an allem was man fürs Tier braucht. Gerne wieder

  • 5/5 Dennis 4 weeks ago on Google • 10 reviews New
    Kann nur Aquariumabteilung bewerten, bei Problemen wird da gerne geholfen. Kenne den Laden schon seit Jahren, kann nur herzlichst empfehlen!!!

  • 5/5 Alex K. 4 years ago on Google
    Massive array of fish and animals. Everything you could need.

  • 5/5 Nina S. 3 years ago on Google
    (Translated by Google) As always great and great service (Original) Wie immer super und tolle Bedienung

  • 1/5 Katharina K. 3 years ago on Google
    (Translated by Google) Unfortunately, I've also had experience with the rude tone. Was on the escalator with a dog today. I also believe that the displeasure could have been more politely expressed. (Original) Ich habe leider auch Erfahrung mit dem unhöflichen Ton gemacht. War heute mit Hund auf der Rolltreppe. Bin auch der Meinung, dass man das Missfallen darüber höflicher zum Ausdruck hätte bringen können.

  • 4/5 Monika P. 3 years ago on Google
    (Translated by Google) Have been well advised (Original) Wurden gut beraten

  • 5/5 Katja F. 3 years ago on Google
    (Translated by Google) Large parking lot in front of the door and always nice staff, even if you have a question! (Original) Großer Parkplatz vor der Tür und immer nettes Personal, auch wenn man mal eine Frage hat!

  • 5/5 Katja S. 3 years ago on Google
    (Translated by Google) A diverse range and the staff are really consultants. (Original) Ein vielseitiges Sortiment und die Mitarbeiter sind wirklich Berater.

  • 4/5 S 3 years ago on Google
    (Translated by Google) Large selection, parking in front of the door. The staff are helpful, could perhaps be friendlier. Not a shopping experience, but I don't expect that either. You get everything you need (Original) Große Auswahl, Parkplätze vor der Tür. Die Mitarbeiter sind hilfsbereit, könnten vielleicht freundlicher sein. Kein Shoppingerlebnis, aber das erwarte ich auch nicht. Man bekommt alles was man braucht

  • 5/5 Florian R. 3 years ago on Google
    (Translated by Google) Very big and nice shop (Original) Sehr großer und schöner laden

  • 5/5 Kerstin-maria M. 3 years ago on Google
    (Translated by Google) Very great pet shop, nice team (Original) Sehr toller Tierladen,nettes Team

  • 4/5 Marie C. 3 years ago on Google
    (Translated by Google) Great selection and very friendly and helpful customer service. (Original) Tolle Auswahl und sehr freundliche und hilfreicher Kundenservice.

  • 4/5 detlef B. 3 years ago on Google
    (Translated by Google) Very nice advice in all areas (e.g. dog, cat, aquaristic) General not exactly cheap, but a specialty shop with everything that the "animal love heart" delights. (Original) Sehr nette Beratung in allen Bereichen (z. B. Hund, Katze, Aquaristik) Allgemeine zwar nicht gerade billig, aber ein Fachgeschäft mit allem was das "Tierliebe-Herz" erfreut.

  • 5/5 Bärbel H. 3 years ago on Google
    (Translated by Google) There is everything here to make our four-legged friends happy! (Original) Hier gibt es alles um unsere Vierbeiner glücklich zu machen !

  • 5/5 Sebastian G. 3 years ago on Google
    (Translated by Google) Friendly staff (Original) Freundlich Mitarbeiter

  • 4/5 Kim N. 3 years ago on Google
    (Translated by Google) Well-stocked pet supplies shop. Some employees are very competent and always eager to give good advice. Customer service is very nice. If you are looking for specific items, it is best to call ahead and ask if it is in stock. On request, the staff will call you back as soon as an item is in stock and reserve it free of charge. The selection of brands is very large. You not only get the big names like Frolic, Pedigree, Rinti or Royal Canin but also brands like Bosch, Dr. Clauder's, Josera or Wolfsblut. Companies such as Terra Canis or Dogs Love are also represented. We also buy frozen meat from time to time, but not necessarily as a bar, but boiled as a treat in between. There is also a large selection of accessories. There is a star deduction because unfortunately not all employees in the shop are well trained and several times it was sometimes not known which dry food was offered as a sample. Well sorted store for pet supplies. Some employees are very competent and always anxious to give good advice. The customer service is very nice. If you are looking for certain items, it is best to call ahead and ask if they are in stock. The staff will also call you back as soon as an item is in stock again and reserve it for free. The selection of brands is very large. You get not only the big names like Frolic, Pedigree, Rinti or Royal Canin but also brands like Bosch, Dr. Clauder's, Josera or Wolfsblut. Also companies like Terra Canis or Dogs Love are represented. From time to time we also buy frozen meat but not necessarily for bartending but boiled as a treat in between. Also the selection of accessories is large. A star deduction is given because unfortunately not all employees are well trained in the store and several times they did not know which dry food was offered as a sample. (Original) Gut sortiertes Geschäft für Heimtierbedarf. Einige Mitarbeiter sind sehr kompetent und stets darauf bedacht gut zu beraten. Der Kundenservice ist sehr nett. Wenn man bestimmte Artikel sucht, sollte man am besten vorher anrufen und fragen, ob es vorrätig ist. Die Mitarbeiter rufen auf Wunsch auch zurück sobald ein Artikel wieder vorrätig ist und reservieren diesen auch kostenlos. Die Auswahl an Marken ist sehr groß. Man bekommt nicht nur die großen Namen, wie Frolic, Pedigree, Rinti oder Royal Canin sondern auch Marken wie Bosch, Dr. Clauder’s, Josera oder Wolfsblut. Auch Firmen wie Terra Canis oder Dogs Love sind vertreten. Wir kaufen auch ab und zu auch tiefgefrorenes Fleisch aber nicht unbedingt zum Barfen sondern abgekocht als Leckerei zwischendurch. Auch die Auswahl an an Zubehör ist groß. Einen Stern Abzug gibt es weil im Geschäft leider nicht alle Mitarbeiter gut ausgebildet sind und mehrmals teilweise nicht gewusst wurde, welches Trockenfutter als Kostprobe angeboten wurde. Well sorted store for pet supplies. Some employees are very competent and always anxious to give good advice. The customer service is very nice. If you are looking for certain items, it is best to call ahead and ask if they are in stock. The staff will also call you back as soon as an item is in stock again and reserve it for free. The selection of brands is very large. You get not only the big names like Frolic, Pedigree, Rinti or Royal Canin but also brands like Bosch, Dr. Clauder's, Josera or Wolfsblut. Also companies like Terra Canis or Dogs Love are represented. From time to time we also buy frozen meat but not necessarily for bartending but boiled as a treat in between. Also the selection of accessories is large. A star deduction is given because unfortunately not all employees are well trained in the store and several times they did not know which dry food was offered as a sample.

  • 3/5 Sv M. 3 years ago on Google
    (Translated by Google) Aquariums could be a little cleaner. Otherwise everything is OK. (Original) Aquarien könnten etwas sauberer sein. Sonst alles OK.

  • 3/5 My H. 3 years ago on Google
    (Translated by Google) I was there for the first time today ... First of all, the selection of animals is large as well as the corresponding accessories Unfortunately, the design of the aquarium system is not taken very seriously ... selection of fish ok Except for the fighting fish there my heart wept 😔 Fighting fish belong individually in the system ... It's a shame that it hasn't arrived yet ... sad Prices ... so-so (Original) Ich war heute das erste mal dort ... Erst einmal die Auswahl an Tieren ist groß so wie auch das entsprechende Zubehör dazu Nur leider wird die Gestaltung der Aquarienanlage nicht sehr ernst genommen... Auswahl an Fischen ok Bis auf die Kampffische da weinte mein Herz 😔 Kampffische gehören einzeln in die Anlage... Schade das das noch nicht angekommen ist... traurig Preise ... so lala

  • 3/5 Daniel E. 3 years ago on Google
    (Translated by Google) Very large selection, however, often not exactly cheap, which is why I can only give three stars here. (Original) Sehr große Auswahl allerdings häufig nicht gerade günstig weswegen ich hier nur drei Sterne vergeben kann.

  • 4/5 whosStarry 9. 3 years ago on Google
    (Translated by Google) Good selection of nice staff (Original) Gute Auswahl nettes Personal

  • 1/5 Hannelore T. 3 years ago on Google
    (Translated by Google) Prices that are usually too high for this big business. The selection is large but negative for kitten food! (Original) Preise die meist für dieses große Geschäft zu hoch sind. Auswahl zwar groß aber bei Kittenfutter Negativ!

  • 5/5 Tim F. 3 years ago on Google
    (Translated by Google) Everything you need for the animal! Nice staff and fair prices (Original) Alles was man für das Tier benötigt! Nettes Personal und faire Preise

  • 3/5 kilian s. 3 years ago on Google
    (Translated by Google) Quite expensive but have a lot of choice for all kinds of animals (Original) Ziemlich teuer aber haben viel auswahl auch für alle möglichen Tiere

  • 5/5 X. X. 3 years ago on Google
    (Translated by Google) Here you can find high quality food such as Orijen / Acana. (Original) Hier findet Man hochwertige Futter wie Orijen/Acana.

  • 5/5 Xed Y. 3 years ago on Google
    (Translated by Google) Excellent clean management (Original) Hervorragend sauber geführt

  • 4/5 Reza M. 3 years ago on Google
    (Translated by Google) Really great, extraordinary animals (Original) Wirklich tolle, außergewöhnliche Tiere

  • 5/5 Oliver P. 3 years ago on Google
    (Translated by Google) Large selection for the dog, nice staff and a pleasant atmosphere. You get everything a dog's heart desires and shopping is fun. (Original) Große Auswahl für den Hund, nettes Personal und angenehme Atmosphäre. Man bekommt alles, was das Hundeherz begehrt und das Einkaufen macht Spaß.

  • 4/5 Peppermint P. 3 years ago on Google
    (Translated by Google) Nice shop with lots of accessories for our pets. (Original) Netter Laden, mit viel Zubehör für unsere Haustiere.

  • 5/5 Manuel S. 3 years ago on Google
    (Translated by Google) Do everything and staff are friendly (Original) Haben alles und Mitarbeiter sind freundlich

  • 3/5 Jacky K. 3 years ago on Google
    (Translated by Google) Small but nice (Original) Klein aber fein

  • 5/5 Sarah S. 3 years ago on Google
    (Translated by Google) Nice staff, lots of choice and good store layout. (Original) Nettes Personal, viel Auswahl und gute Ladenaufteilung.

  • 5/5 The Peace B. 3 years ago on Google
    (Translated by Google) Very large and very clear. A paradise for pet owners of all stripes. I find great premium food for my cats here. (Original) Sehr groß und sehr übersichtlich. Ein Paradies für Tierhalter jeglicher Couleur. Ich finde hier tolles Premiumfutter für meine Katzen.

  • 5/5 Gerhard S. 3 years ago on Google
    (Translated by Google) Very clean pet shop. Friendly staff and almost anything available. Expert advice is also possible without stress. (Original) Sehr sauberes Geschäft für Tierbedarf. Freundliches Personal und fast alles zu bekommen. Auch fachkundige Beratung möglich ohne Stress.

  • 5/5 Kerstin S. 3 years ago on Google
    (Translated by Google) A great shop with very friendly and particularly helpful staff who give competent advice. Large assortment of food and an impressive selection of berths and transport boxes for cats and dogs. More suitable for us like Fressnapf. (Original) Ein toller Laden mit sehr freundlichen und besonders hilfsbereiten Mitarbeitern, die kompetent beraten. Großes Nahrungssortiment und eine beeindruckende Auswahl an Liegeplätzen und Transportboxen für Hund und Katz. Für uns geeigneter wie Fressnapf.

  • 5/5 xojuhwie 3 years ago on Google
    (Translated by Google) Super friendly staff. I always like to come back. (Original) Super freundliches Personal. Komme immer wieder gern her.

  • 4/5 S. L. 4 years ago on Google
    You can find food here for a wide variety of animals. And everything for dogs and cats. Not the cheapest one though.

  • 5/5 Elisa J. 4 years ago on Google
    Lots of exotic animals

  • 5/5 S. I. 3 years ago on Google
    (Translated by Google) Huge assortment of pet supplies. Friendly and competent employees. All the best... (Original) Riesen Sortiment an Tierbedarf. Freundliche und kompetente Mitarbeiter. Alles bestens...

  • 5/5 Marc S. 3 years ago on Google
    (Translated by Google) Very extensive in all areas. Very good! (Original) Sehr umfangreich in allen Bereichen. Sehr gut!

  • 5/5 Michael B. 3 years ago on Google
    (Translated by Google) Extensive range. Friendly staff. What impresses me especially and every time anew are the clean and well-arranged cages with the animals. (Original) Umfangreiches Sortiment. Freundliches Personal. Was mich besonders und auch jedesmal aufs Neue beeindruckt sind die sauberen und gut arrangierten Käfige mit den Tieren.

  • 5/5 Ana Cristina G. 3 years ago on Google
    (Translated by Google) Wonderful (Original) Wunderbar

  • 5/5 Gamze T. 3 years ago on Google
    (Translated by Google) Very patient and friendly staff 😊👍🏼 (Original) Sehr geduldige und freundliche Mitarbeiter 😊👍🏼

  • 5/5 Helga J. 3 years ago on Google
    (Translated by Google) Good parking, very nice and competent staff. (Original) Gute Parkmöglichkeit, sehr nette und kompetente Mitarbeiter.

  • 5/5 Morbi 3 years ago on Google
    (Translated by Google) Very well stocked pet shop, can only be recommended (Original) Sehr gut sortierter Tierladen,nur zu empfehlen

  • 4/5 Patricia S. 3 years ago on Google
    (Translated by Google) Actually everything there what an animal's heart desires! (Original) Eigentlich alles da, was das Tierherz begehrt!

  • 5/5 Lakish 3 years ago on Google
    (Translated by Google) Nice large selection of pet supplies! The staff are helpful and friendly. I will definitely visit it stores again. (Original) Schön große Auswahl an Tierbedarf! Die Mitarbeiter sind hilfsbereit und freundlich. Ich werde es Läden definitiv wieder aufsuchen.

  • 1/5 Die O. 3 years ago on Google
    (Translated by Google) Bought two young turtles (Chinese three-keeled) at the beginning of January 2021. Unfortunately, I had to let one of them move to rainbow land, because she was too seriously ill. Evidently, on the basis of the photos taken from the day of purchase (for US, unfortunately not visible to laypeople ON THE DAY OF PURCHASE!) The little turtle already showed this clinical picture at the time of purchase! Now we are back in the shop today, "only" wanted to inform the employees about it, because you don't know where they got the animals from, so that the next offer, possibly from a breeder / private dealer, before the sale or even when shopping, pay attention to it. Mind you, we ONLY wanted to let the staff know! As a result, we were kindly referred to the "apparent" head of department (older man) of the aquarium / terrarium department. We then approached him, presented the problem to him, or my partner (male) still described the situation to him in a friendly and calm manner. The "nice" elderly gentleman pointed out to us that this could possibly have been a bad attitude on our part. When I (female), who was standing by, wanted to explain to him in a friendly manner that we had set up everything necessary, he brazenly interrupted me, did not turn to me and continued his flimsy explanations in conversation with my partner. He further explained that the animals are examined by their own vet and that, according to the contract, you have up to two weeks to see the sick animal again. to speak about the sick animal! As I said, we just wanted to inform! Had no financial or similar interest. In any case, it occurred to me while the "nice" gentleman continued to text my partner that we still have the pictures from the day of the purchase. I still wanted to tell him that in a friendly way ... with the result that HE still reacted with total ignorance and didn't even look at me! He continued his conversation with my partner! We had actually had a good impression of the shop so far, but you don't have to be treated like that ... It's sad enough about the cute animal, but "he" didn't give the impression that he was interested in the information would have had, nor is he respectful of the customer (here specifically: "the customer"). I would say that the store or the aquarium / terrarium department there! Saw us for the last time ... It's a shame! Then maybe again Fressnapf or Futterhaus! ... In all previous "other" shops, including the not so big ones, the staff is far friendlier! Something so unfriendly / ignorant / disrespectful ... I have NEVER experienced it before! Hopefully this person will NEVER become the figurehead of this store ... (Original) Anfang Januar 2021 zwei junge Wasserschildkröten (chinesische Dreikiel.) gekauft. Mussten leider mittlerweile eine davon jetzt ins Regenbogenland ziehen lassen, da sie zu schwer erkrankt war. Nachweislich, anhand der gefertigten Fotos vom Kauftag (für UNS, leider als Laien NICHT AM KAUFTAG ersichtlich gewesen!) wies die kleine Schildkröte dieses Krankheitsbild bereits beim Kauf auf! Nun sind wir heute wieder in den Laden, wollten die Angestellten dort " nur" darüber informieren, da man ja nicht weiß, woher sie die Tiere hatten, damit sie beim nächsten Angebot, evtl.von einem Züchter/ priv.Händler, vor dem Verkauf oder schon beim Einkauf, darauf achten. Wohlgemerkt , wir wollten die Angestellten NUR darüber informieren! Im Ergebnis wurden wir freundlich an den " scheinbaren" Abteilungsleiter (älterer Herr) der Aquaristik-/Terrarienabteilung verwiesen. Wir sind dann auch an ihn herangetreten, haben ihm die Problematik vorgetragen, bzw.mein Partner (männl.) hat ihm die Situation immernoch freundlich und ruhig geschildert. Der "nette" ältere Herr, wies uns darauf hin, dass das wohl möglicherweise ein Haltungsfehler unsererseits gewesen sein könnte. Als ICH (weiblich), die dabei stand, ihm freundlich erklären wollte, dass wir alles notwendige eingerichtet hätten, fiel er mir dreister Weise ins Wort, wandte sich mir nicht zu und setzte seine fadenscheinigen Begründungen im Gespräch mit meinem Partner fort. Er erklärte weiter, dass die Tiere von einem eigenen Tierarzt untersucht werden und dass man ja lt.Vertrag bis zu zwei Wochen Zeit hätte, nochmal mit dem kranken Tier/bzw. wegen des kranken Tieres vor zu sprechen! Wie gesagt, wir wollten lediglich informieren! Hatten kein finanzielles oder ähnlich geartetes Interesse. Jedenfalls fiel mir dann, während der "nette" Herr meinen Partner weiter zugetextet hat ein, dass wir ja noch die Bilder vom Kauftag haben. Das wollte ich ihm immernoch freundlich zutragen... mit dem Ergebnis, dass ER noch immer mit totaler Ignoranz reagierte und mich keines Blickes würdigte! Er führte sein Gespräch mit meinem Partner fort! Eigentlich hatten wir bisher einen guten Eindruck von dem Laden gehabt, aber man muss sich so nicht behandeln lassen... Es ist schon traurig genug um das süße Tier, aber "er" vermittelte nicht den Eindruck, als ob er ein Interesse an der Information gehabt hätte, noch ist er respektvoll dem Kunden (hier speziell: "der KundIN") gegenüber getreten. Ich würde mal sagen, der Laden bzw. die dortige Auquaristik-/Terraristikabteilung!, hat uns vorerst das letzte Mal gesehen...Schade eigentlich! Dann doch lieber wieder Fressnapf oder Futterhaus!... In allen bisherigen "anderen" Läden, dazu zählen auch die nicht ganz so großen, ist das Personal weitaus freundlicher!!! So etwas Unfreundliches/ Ignorantes/Respektloses...habe ich bisher noch NIE erlebt!!! Hoffentlich wird diese Person NIE zum Aushängeschild dieses Ladens...

  • 3/5 Claudia L. 3 years ago on Google
    (Translated by Google) Not a really nice shop. 😒 Located in the basement under the retail space of net. Dark, not very welcoming. Not exactly nice for the animals either, and neither for the employees. The extensive range is a plus. Won't be my favorite shop. (Original) Kein wirklich schöner Laden. 😒 Befindet sich im Kellergeschoss unter der Ladenfläche von netto. Dunkel, nicht sehr einladend. Auch für die Tiere nicht gerade schön und für die Mitarbeiter auch nicht. Ein Plus ist das umfangreiche Sortiment. Wird nicht mein Lieblingsladen.

  • 1/5 Maxi W. 3 years ago on Google
    (Translated by Google) Mega unfriendly the older employee in the aquarium department. In response to a normal question, he wanted to discuss. Don't go blah. Unfortunately the first and last time there. (Original) Mega unfreundlich der ältere Mitarbeiter in der aquarium Abteilung. Auf eine normale Frage wollte er diskutieren. Geht nicht bla. Leider das erste und letzte Mal dort gewesen.

  • 5/5 Walter H. 3 years ago on Google
    (Translated by Google) A very nice big shop, very nice staff, I always buy my cat food here (Original) Ein sehr schöner großer Laden, sehr nettes Personal, ich kaufe hier immer mein Katzenfutter

  • 3/5 Christian R. 3 years ago on Google
    (Translated by Google) Pretty much everything you need is there. Very nice people too. (Original) So ziemlich alles da was man braucht. Auch Ganz nette Leute.

  • 4/5 Gisela G. 3 years ago on Google
    (Translated by Google) Well-appointed zoo store. Wide range of animal feed. The aviary with the budgies is remarkable. (Original) Gut ausgestattete Zoo-Handlung. Reiche Auswahl an Tierfutter. Bemerkenswert ist die Voliere mit den Wellensittichen.

  • 4/5 Boris W. 3 years ago on Google
    (Translated by Google) Well sorted, I found everything I needed (Original) Gut sortiert, ich habe alles gefunden was ich brauchte

  • 5/5 Holly K. 3 years ago on Google
    (Translated by Google) Very large selection Nice and friendly staff (Original) Sehr große Auswahl Nette und freundliche Mitarbeiter

  • 5/5 Tomasz T. 3 years ago on Google
    (Translated by Google) Perhaps the only big shop with live animals in Berlin. (Original) In Berlin vielleicht der einzige grosse Laden mit Lebenden Tieren.

  • 5/5 Ralf A. 3 years ago on Google
    (Translated by Google) Friendly sales people (Original) Freundliche Fachverkäufer

  • 4/5 Bee W. 3 years ago on Google
    (Translated by Google) Nice staff, even shortly before 8 p.m. before closing time (Original) Nettes Personal, sogar um kurz vor 20 Uhr vor Feierabend

  • 5/5 Markus F. 3 years ago on Google
    (Translated by Google) Very nice place. Helpful and friendly staff. Nice selection of products for every animal. Large aqua department. (Original) Sehr schöner Ort. Hilfsbereit und freundliches Personal. Schöne Auswahl an Produkten für jegliches Tierchen. Große Aquaabteilung.

  • 5/5 Physio Gina S. 3 years ago on Google
    (Translated by Google) I think it's great. It's very big and you get everything you need. The salespeople are always very friendly and helpful. I like to go here (Original) Ich finde es toll. Es ist sehr groß und man bekommt alles was man braucht. Die Verkäufer sind auch immer sehr freundlich und hilfsbereit. Ich gehe gerne hierher

  • 5/5 Flif C. 3 years ago on Google
    (Translated by Google) Nice big load. Has everything you need and the staff are always friendly and helpful. (Original) Schön großer laden. Hat soweit alles was man braucht und die Angestellten sind immer freundlich und hilfsbereit.

  • 1/5 Petra S. 3 years ago on Google
    (Translated by Google) I can only warn against using the descending moving walkway in wet weather. I slipped last Monday and twisted my left knee and ankle painfully! To be on the safe side, go to the orthopedic surgeon tomorrow, on Thursday, January 21st, to clarify this. (Original) Ich kann nur vor der Benutzung des abwärtsfahrenden Rollsteigs bei nassem Wetter warnen. Bin am vergangenen Montag ausgerutscht und habe mir mein linkes Knie und Fußgelenk schmerzhaft verdreht! Gehe Morgen, am Do, 21.01., vorsichtshalber doch noch zum Orthopäden, um das abzuklären.

  • 5/5 Detlef F. 3 years ago on Google
    (Translated by Google) Before (Original) Prima

  • 5/5 Jan O. 3 years ago on Google
    (Translated by Google) Very nice staff, good range. Owner-managed specialist shop, what more could you want? (Original) Sehr nettes Personal, gutes Sortiment. Inhabergeführtes Fachgeschäft, was will man mehr?

  • 4/5 Corinna H. 3 years ago on Google
    (Translated by Google) Very friendly, helpful and competent staff in the aquarium department. (Original) Sehr freundliches, hilfsbereites und kompetentes Personal in der Aquarienabteilung.

  • 3/5 Mia_M. 3 years ago on Google
    (Translated by Google) I don't think that small animals and birds should be kept and sold there - but when you look at them: the range is good and the staff friendly and helpful. SORRY, you can see again and again on the pillars that the dogs that, strangely enough, are allowed to go into the business also leave their little business there. The owners can do something for this and should also prevent that by leaving their favorites outside for the short time they shop. The staff either does not manage to fix it or does not do it. (Original) Ich finde nicht, dass man Kleintiere und Vögel dort halten und verkaufen sollte - aber wenn man davon ansieht: das Sortiment ist gut und das Personal freundlich und hilfsbereit. LEIDER ist an den Säulen immer wieder zu sehen, dass die Hunde, die komischerweise mit ins Geschäft dürfen auch IHR kleines Geschäft dort hinterlassen. Dafür können die Halter etwas und sollten das auch unterbinden, indem sie ihre Lieblinge für die kurze Zeit des Einkaufs draußen lassen. Das Personal kommt entweder nicht hinterher das zu beseitigen oder sieht davon ab.

  • 4/5 Harry201 3 years ago on Google
    (Translated by Google) Cheers to the advice in the aquarium department (Original) Ein Hoch auf die Beratung in der Aquaristik Abteilung

  • 4/5 Carsten H. 3 years ago on Google
    (Translated by Google) Well-stocked aquarium department (Original) Gut sortierte Aquariumabteilung

  • 5/5 Manuela 3 years ago on Google
    (Translated by Google) Very friendly staff. (Original) Sehr freundliches Personal.

  • 5/5 Sylvia S. 3 years ago on Google
    (Translated by Google) Super nice uncomplicated vet very recommendable (Original) Super nette unkomplizierte Tierärztin sehr zu empfehlen

  • 5/5 Nao I. 2 years ago on Google
    I have never seen such a varied selection of products in my life. Amazing place if you have any kind of pet 😉

  • 5/5 Paulo S. 2 years ago on Google
    Large store, has nearly everything for your pet, large selection of products, not only for dogs and cats but all of the common pets. Super friendly staff.

  • 4/5 Samuel A. 2 years ago on Google
    Helpful, friendly, sarisfying

  • 5/5 Naum M. 2 years ago on Google
    a huge selection of products for animals. convenient parking, polite staff 🙂 recommend 🤗

  • 5/5 Michael D. 2 years ago on Google
    Huge selection of foods, toys, beds and treats. Friendly staff.

  • 5/5 김주연 2 years ago on Google
    Big and many food and toys. You can find all~~

  • 1/5 A. B. 1 year ago on Google
    only cash payment. reply: I am a frequent costumer it has been an issue for multiple visits. if my next visit it fixed i will change the review

  • 4/5 Stella D. 3 years ago on Google
    This is a very awesome place for pet. For dog, there are toys, food, all kinds of snacks and accessories you need. You can find these products in a fare price. You can also find some high price products. In summary, all the major and high end pet brands can find here!

  • 5/5 Darren S. 1 year ago on Google
    Excellent,has everything for pets of all kinds.So much to choose from,very informative staff.

  • 5/5 Chris W. 10 months ago on Google
    Going there now and then for my dog and aquarium. Staff is always kind to help and give suggestions. Can recommend!

  • 5/5 Thierry S. 2 months ago on Google • 2 reviews New
    Was in the neighbourhood and decided to go in. Huge store, it's like a kaufland for animals.


Call +49 30 89732602 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

Trends



Last updated:

Similar Pet supply stores nearby

Fressnapf XXL Berlin-Friedrichhain image
1
Fressnapf XXL Berlin-Friedrichhain
Pet supply store
😐 On the question if stuff spoke English two people out of two said "no". I had a minor question so I continued in English and they both understood me and replied. Feels a bit strange when people don't even want to try to help you
4.20 (2.5K reviews)
Fressnapf XXL Berlin-Spandau image
2
Fressnapf XXL Berlin-Spandau
Pet supply store
👍👍 Got our 2 munchkins and we are happy with the range of food in the store.
4.20 (2.5K reviews)
Megazoo image
3
Megazoo
Pet supply store
👍👍 Ist ein sehr gut sortiertes Fachgeschäft rund um die die Tiere. Das Personal ist sehr freundlich und geht mit Kompeten Fachwissen an gestellte Fragen heran. Geht nicht gibt's nicht! Eher wird das Geschäft samt Internet auf den Kopf gestellt, sodass der/die Kunde/in zufrieden das Geschäft mit einem s...
4.40 (2.3K reviews)
Action - Prenzlauer Berg image
4
Action - Prenzlauer Berg
General store
😠 Always good to find out that it's closed once you're there and that you've come all this way for nothing.
4.20 (1.4K reviews)
Action Berlin-Alt Glienicke image
5
Action Berlin-Alt Glienicke
General store
4.20 (1.4K reviews)
Last updated:
()