Hands down, this is the BEST customer service I have ever experienced. They really know their stuff, are very responsive, friendly and highly professions. I can only recommend this seller!

I've made quite a few purchases online through their web store, ranging from antique jewelry to bespoke rings. Their customer service is nothing short of outstanding and my purchases have always been delivered promptly and carefully. Items come certified and have never failed to be exactly as described. Can't recommend Hofer enough.

Perfect customer service! As for the jewelry.. I can't find my words - superb - to say the least! Looking forward to shop here again!

I visited the store yesterday and made the purchase I had in mind from online. Excellent from start to finish. Herr Hofer and team are highly professional, knowledgeable and very nice to deal with. They offer certifications with the pieces which is appreciated. I will certainly buy again when the opportunity is there.

I had an excellent experience here, buying my fiancé’s engagement ring. Franz-Joseph - a thoroughly pleasant man - really helped me to choose a unique ring.

My partner and I choose our engagement ring and wedding ring from here. They are super beautiful pieces and the service is professional to share the knowledge about the cutting and the style difference from different period time. We are happy with the purchase. They also provided good service to adjust the size and fix. Can’t recommend more.

I was lucky to find my wedding ring here! The guys are super knowledgeable and helpful. This is a place to find something very special, as they really seek out unique pieces!

The most friendly and helpful and enjoyable experience here buying our gorgeous engagement ring. A special and unique shop where you are sure to find many things you love. Highly recommend a visit.

Incredible service. Can't recommend enough. Will be buying again

Great service. Quick response, in English as well. Resized the ring for free. Comfortable office, efficient team.

I bought 3 items and I am very pleased with my purchase. Very good customer service too

Quick service and fantastic pieces. Thank you very much.

Top class from start to finish, outstanding customer service and communication. The ring we bought blew us away, it was absolutely perfect. Everyone we interacted with was very attentive and polite, we will definitely buy from Hofer again.