The doctors and nurses are unprofessional and rude. They don’t know many basic things, can’t believe this’s a hospital in EU, they act like from Africa. That’s why they got the lowest cents in Germany. Not recommend

Of course, having to go to the hospital is never really exciting, whether as a visitor or a patient. However, my experience as a visitor is extremely positive. I found a free parking space in front of the house every day for about two weeks. Yes, ok, you have to pay a fee, but I think that's completely fine in front of a hospital. At least the places remain free for the people who need them. The costs for this are limited. All of the employees I encountered were always friendly and helpful. From the ladies at reception to the doctors. Big praise for that!!! My wife felt completely taken care of, treated and understood. Thanks for that. Everyone keep it up and stay strong. This can be passed on as praise to the entire workforce, because everyone contributes a very important part to society! Hats off 👍

Unprofessional behavior. Unrealistic waiting time. Incompetent doctors who cant make a proper X-Ray picture without messing it up. Totally unacceptable!

Terrible treatment in the emergency room. Absolutely not recommended. On the other hand, I had a wonderful experience in the emergency room at St. Josefs Krankenhaus.

Ich habe dieses Jahr auf normalem Wege meine Tochter zur Welt gebracht und vor 2 Jahren meinen Sohn mit Kaiserschnitt. Beide Male war ich sehr zufrieden mit allem ,ob im OP, auf der Entbindung F4 oder der F3 der Geburtshilfe Die Freundlichkeit des Personals bis hin zur fachlichen Kompetenz aller Mitarbeiter hat gestimmt. Da ich selber Krankenschwester bin aber in einem anderen Haus in Potsdam, weiß ich was es heutzutage heißt als Krankenschwester zu arbeiten. Habe mich sehr aufgehoben und sicher gefühlt. Ich würde mich immer wieder für dieses Krankenhaus entscheiden.

The nurses were nice to me. I can't speak German, but one helped with interpretation for me. However, the wait time at the emergency room was too long. I waited for seven hours to see a doctor. The doctor was nice, and answered all my questions. He was an assistant doctor, Maximilian Gerberding. I would be very happy if the wait times were shorter.

I went to the emergency room after being hit in the ear. The waiting time was actually okay for a Saturday evening (<2 hours), but everything afterwards was chaotic and even incorrect. I was sent from the central emergency room over to the ENT ward. When we arrived there a little later, a young assistant doctor arrived and began the assessment. She came to the conclusion relatively quickly that there was nothing wrong with the eardrum and then went on to the hearing test, which took forever because “other employees usually do that and not the doctors themselves.” I was prescribed cortisone and told that I should visit the ENT later for a check-up. The symptoms didn't get any better, I went to the specialist (Dr Erle-Bischoff) today for a "check-up", who immediately diagnosed a perforation of the eardrum. It can't be that the self-proclaimed No. 1 hospital in the area doesn't detect a hole in the eardrum. Edit: After contacting the clinic again, it was realized that the process could be improved so that such an error could no longer occur. I'm thrilled about the contact and the culture of error, it's exemplary and it also prompted me to adjust the rating.

I came to the clinic via the emergency room and then went to ward K2. Thorough and quick examinations. Nice team of nurses, nurses and doctors, as well as the kitchen and cleaning staff. Good supply of meals and drinks.

I was in the hospital for a planned operation. The organization in advance and the communication went well. My treating doctor took his time and listened to my needs. The nursing staff was very friendly and helpful. The catering service staff were also extremely helpful and helpful. Vegan food was no problem, which of course made my stay more pleasant. The entire staff also contributed and were very pleasant and friendly in all areas. Overall, I felt in good hands and comfortable in the clinic.

Our 79-year-old mother broke her femur neck and was operated on in the Bergmann Hospital. She was then admitted to the geriatric ward for 3 weeks. Everyone in the house tried very hard and looked after her very well. All the staff at ward K2 did their best to get my mom back on her feet. Everything was very professional...So a really big one in this way Thank you to the geriatric department at the Bergmann Hospital. This also means ward E5 and the super nice surgeon who operated on her!

I came here with a broken and infected sternum. I have been here for 4 weeks, the staff, doctors and nurses have been outstanding. They have been very kind, helpful and professional. I shall be going home with the sternum completely removed and replaced by expert surgeons and surgery. I cannot thank them enough for what they have done for me . Fantastic, thanks to everyone. Andy Holland

Don't go there!!! I am an expat in Potsdam... Just moved to Germany. I went to the ENT. Horrible... The doctor was extremely rude to me. He looked in my throat and told me there is nothing wrong and advised me to go a MENTAL HEALTH DOCTOR, although I told him I am in pain and that my left ear hurts a lot lately. I don't know whether he was racist or he behaves like this with all his patience.... Please avoid the place!!!

After a serious traffic accident, our dad had to have back surgery, which happened a few days ago. He is now expected to make rapid progress and is not allowed to use the walker and has been provided with crutches. However, he can barely stand up on these, let alone walk. When he had to go to the toilet and couldn't get up, I wanted to talk to a nurse or a doctor about giving him the walker again and whether we could get help adjusting the bed so he could go to the toilet on his own , this was dismissed in a way that was impossible. I knocked on the nurse's office to ask for help. “Sister M. from E5” asked if it was important. I said yes, after all we needed help to go to the toilet. All Marcel said was “can’t you eat your sandwich in peace here?” I then politely pointed out to him that this was his job, to which he simply replied, “Wait 20 minutes” and slammed the door in my face.

I was in the clinic until yesterday. All the doctors and nurses were very nice and competent. You really felt like you were in good hands. The doctors didn't treat you from above, but rather at eye level. Thanks so much.

The waiting times for anesthesia are unreasonable; only upon request will we be informed that children and pregnant women will be treated. Since children and pregnant women constantly come in between, the waiting time for a 10-minute conversation is extremely long. It would be nice if this information was provided when registering and you could prepare for it. Waiting time 2 hours

We received great care there during the birth from midwife Carola. However, I didn't think the doctors were that good because things were done without communicating this and we had to wait several hours for the U2. Care and food in the mother-child ward were also okay

Bin auf der Kinderstation und sollte heute entlassen werden. Jemand meinte zu uns, die Patienten müssen geduldig sein, wo steht das und sie wissen, weil es abgesprochen war, das sie einen nächsten Termin im Klinikum hat. Leider mussten wir ihn absagen und wieder auf ... einen neuen warten.

Unsere Oma liegt hier zurzeit auf der Intensivstation und ich bin gerührt von der Herzlichkeit, Fürsorge und Zuwendung, die sie durch das Personal erfährt. Die Arztinnen, Ärzte und alle medizinischen Angestellten leisten hier wahnsinnige Arbeit, Hut ab!!! Ein besonderer Dank geht an Frau von Nell! Sie haben das Herz am rechten Fleck und ich bin Ihnen so dankbar! Alles Gute & viel Erfolg weiterhin für dieses tolle Team!

Zunächst möchte ich betonen, dass die Ärzte und das Pflegepersonal hier sicherlich ihren Job nach bestem Wissen und Gewissen ausüben. Diese Kritik bezieht sich nicht auf ihre Arbeit, sondern auf die Organisation und Verwaltung des Krankenhauses. Es scheint, als würden viele Mitarbeiter nicht genau wissen, wie die Abläufe sind. Wir wurden zu einer Untersuchung geschickt, und obwohl wir explizit nachfragten, ob wir uns dort melden sollten, schien niemand von unserer Anwesenheit Kenntnis zu haben. Auf dem Weg von der Kindernotfallambulanz laufen Besucher an offenen Türen vorbei, hinter denen mitunter schwer kranke Menschen auf Operationen oder andere Behandlungen warten. Noch besorgniserregender ist es, dass man Schwerkranke oder verletzte Patienten teilweise auf den Gängen im Publikumsverkehr sieht, was für die betroffenen Personen völlig entwürdigend ist. Ein weiterer Kritikpunkt: Telefonisch ist das Krankenhaus eine Katastrophe. Nach 45 Minuten in der Warteschleife, um einen Termin zu vereinbaren, habe ich schließlich aufgelegt. Das ist schlichtweg nicht akzeptabel. Es besteht dringender Handlungsbedarf in puncto Organisation.

Katastrophe. Meine Mutter liegt seit 1 Woche nachdem sie von einem Auto angefahren wurde in diesem Krankenhaus. Sie hat sich ihren Fuß mehrfach gebrochen. Anfangs sollte dringend operiert werden. Am nächsten Tag hieß es, es wird ein weiteres Mal geröntgt um zu entscheiden. Diese Ergebnisse wurde nie mit ihr ausgewertet. Dann sollte konservativ behandelt werden. Trotzdem kam ein Anästhesist um sie über die Narkose aufzuklären. Nachdem das Gespräch mit diesem beendet war, kam dieser 10 Minuten später nochmals ins Zimmer um mitzuteilen, das sie nicht operiert wird. So ging dieses Hin und Her das ganze Wochenende. Kommt bei einer 72 jährigen wunderbar. Letztendlich sollte sie einen Schuh bekommen und spätestens heute auf die Geriatrie verlegt werden. Das Ende vom Lied, der Schuh wurde ihr aufs Bett gelegt, und auf die Verlegung wartet sie noch immer. Keine Informationen von Seiten der Ärzte oder Schwestern. Liegt es am Alter, an den Sparmaßnahmen? Ich rate dringend vom Bergmann ab.

Good day, I want to leave my review, maybe it will also help someone choose a maternity hospital. This is my first time here, even though I had 4 caesarean sections, but I want to say that I was very pleased with the operation, all the staff were so kind and affectionate, I don’t understand much German, but they were such a support for me, this is the first time for me such a relationship in the operating room, I recommend this hospital especially maternity hospital

I gave birth there a few years ago - a complicated pregnancy and I have to say that I felt extremely well looked after there. I also know it differently - for example from various hospitals in Berlin. Really great! Thanks to the entire team! Also great for pediatric emergency care! I can recommend him without reservation, both as a patient and as a visitor.

Omg unclean and absolutely disgusting hospital Got to the emergency room with a septic wound. Thrown into a room on a stretcher and now you've been waiting for 5 hours to see what happens, the wound burns, stings and no one comes... when you ask if you're getting painkillers you only get the answer... yes, yes, I'll ask and no one comes again... if it wasn't so serious I would leave... what a dirty KH... not recommended!

Very short waiting time. Doctors were very friendly and professional. Very well organised. Dealing with grumpy patients all day must be tiring sometimes but the nurses still have a smile.

🆗

Great

My boyfriend is staying here in ICU, he is covid infected. His life depends on your doctors. Please please save him. Thank you!

Ein großes Danke an das Team und den Ärzten der Intensivstation. Überhaupt nicht mit dem Klinikum in Chemnitz zu vergleichen. Sie kümmern sich, sind alle überaus herzlich und ansprechbar. Ich bin echt begeistert. Danke das ihr euch so toll um meine Mutti kümmert, mir fällt da wirklich ein Stein vom Herzen ❤️ Es macht die Situation durchaus entspannter & dies nicht nur für mich, sondern auch für meine Mutti.

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Furchtbar. Nicht zu empfehlen die Kinderklinik. Überarbeitung Stress Frust und schlechte Laune wird jetzt schon an 11 Monate alten Kindern ausgelassen. Sowas hab ich noch nie erlebt. Ich arbeite selbst in einer Notaufnahme und würde meine Launen niemals an (vor allem) Kinder auslassen. Für uns ein blanker Horror Aufenthalt.

Unfortunately very bad hospital! Despite the emergency, you can't get to it. You've been calling several times since 7:30 a.m., you're constantly being forwarded and put off, you drive there for over an hour and then you're allowed to leave again!!!

The only words I have: avoid this hospital.

To Ms. Dr. A huge thank you to Fassola and her team for the excellent, competent, excellent treatment and follow-up care. After a difficult accident at work (fracture of my right thumb), I was referred to the EvB for an operation by the responsible German doctor, whose further treatment was unfortunately not at all sufficient and actually dangerous to my health. The treatment and aftercare were excellent here and I felt like I was in good hands. Huge thank you for the care, support and treatment, which will certainly lead to healing.

My father has been in the geriatric ward for about a week. The conditions are catastrophic. The nurses are unfriendly and they even refuse him a plastic cup. He asked the nurse to give him a plastic cup because he can't give the normal cup. The nurse's answer: Whether he knew under what conditions they had to work here, there would be no staff to get one. My father is turning 90 and has never been treated so degradingly. Even the blood that the patient left behind yesterday after he was transferred was only removed today. Shame on you, unfortunately there doesn't seem to be any will to change anything. If you read the complaints, it's been going on there for a long time