1/5 Brad N. 3 years ago on Google
I
would
strongly
advise
English
speaking
expats/immigrants/students
to
stay
away
from
this
terrible
company.
It's
easy
to
sign
up,
but
almost
impossible
get
get
out
of
contracts,
even
after
you
leave
the
city.
Despite
the
smiling
white
people
on
the
billboards
and
facebook
page,
like
many
German
companies,
the
marketing
department
has
absolutely
nothing
to
do
with
the
actual
service
they
provide.
The
main
thing
that
people
should
know,
is
that
the
entire
business
model
is
based
on
the
fact
that
most
people
do
not
have
a
lot
of
cash
on
hand.
So
while
the
monthly
fee
for
the
membership
is
comparatively
low,
(between
10
and
30€),
it
is
almost
impossible
to
get
out
of
the
contracts,
(despite
clear
legal
guidelines
which
they
often
do
not
follow),
without
either
suing
the
company
or
getting
entangled
with
the
sleazy
collection
agency
they
use
to
intimidate
people
for
not
paying
their
inflated
and
even
outright
false
bills.
The
employees
are
not
only
rude
and
unprofessional,
they
also
tell
gym
members
flat
out
lies
about
their
legal
rights
and
try
to
intimidate
people
with
false
information.
They're
also
(illegally)
charging
people
during
the
corona
pandemic
and
ignoring
the
plain
language
of
the
consumer
protection
bureau,
which
has
stated
multiple
times
that
members
are
not
required
to
pay
during
this
period.
They`ll
encourage
people
to
write
emails,
but
completely
disregard
requests
with
form
letters.
This
is
a
horrible
institution,
and
my
only
wish
is
that
they
are
bankrupted
in
the
coming
months.
The
dubious
business
practices
of
these
fast-food-like
gym
chains,
strangle
the
other
gyms
out
of
the
market.
Stay
away.
Pay
the
extra
money
for
a
real
gym
or
exercise
at
home.
This
company
is
an
absolute
nightmare.
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