1/5 Igor K. 4 months ago on Google • 23 reviews
Until
a
while
ago,
I
was
a
loyal
customer
of
Grace
Hotel
but
after
a
recent
disappointing
experience,
I
will
never
again
come
to
Grace
Hotel
bar
or
restaurant.
Another
day
in
October,
I
came
with
two
friends;
all
European
men
dressed
in
black
tie,
Berlin
residents.
All
of
us
were
constant
guests
of
Grace
bar
and
restaurant,
always
ordering
champagne.
To
my
huge
surprise,
when
we
arrived,
the
selector
by
the
door
asked
us
whether
we
had
reserved
our
seats.
Being
known
to
the
hotel,
we
never
had
to
reserve
seats
before
and
have
always
stood
by
the
bar
stand
with
orders
of
many
champagne
bottles.
Shockingly,
the
selector
denied
us
from
coming
in
the
bar
for
whatever
obscene
reason,
making
strange,
disrespectful
and
provocative
remarks
about
us.
The
selector
was
a
young
black
man,
who
I
think
had
some
kind
of
personal
issue
with
us.
The
security
near
him
had
said
they
had
no
issues
with
us
but
that
everyone
had
to
be
regulated
by
the
selector.
A
question
to
the
management
of
Grace
Hotel;
why
do
you
hire
a
selector
who
lets
in
people
with
rucksacks
but
not
those
dressed
in
black
tie
and
constant
customers
of
your
establishment?
This
selector
makes
a
disservice
to
Grace
Hotel
and
gives
a
bad
reputation.
Because
of
this
treatment,
I
will
never
come
to
Grace
Hotel
bar
or
restaurant
again
and
will
make
sure
that
all
my
acquaintances
know
about
my
terrible
experience
here.
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