Fressnapf Berlin-Friedrichsfelde image

Fressnapf Berlin-Friedrichsfelde

Pet store Pet supply store

😠 Mega unfriendly staff, we are always greeted with a grumpy face ... a "hello" or "good day" is inevitably hummed at you ... you just don't feel welcome as a customer. The employees seem disinterested and annoyed. Unfortunately the only feeding bowl around us. People often mention staff, Personal, store,


Address

Volkradstraße 32, 10319 Berlin, Germany

Website

www.fressnapf.de

Contact

+49 30 50018185

Rating on Google Maps

4.30 (655 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 6 pm
  • Sunday: Closed
  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: staff (7) Personal (7) store (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Missgarstig J. 2 years ago on Google
    (Translated by Google) Mega unfriendly staff, we are always greeted with a grumpy face ... a "hello" or "good day" is inevitably hummed at you ... you just don't feel welcome as a customer. The employees seem disinterested and annoyed. Unfortunately the only feeding bowl around us. (Original) Mega unfreundliches Personal , man wir immer mit einem mürrischen Gesicht begrüßt...ein "Hallo" oder "guten Tag" wird einem gezwungenermaßen entgegen gebrummt...man fühlt sich als Kunde einfach nicht willkommen. Die Mitarbeiterinen wirken desinteressiert und genervt. Leider der einzige Fressnapf in unserem Umfeld.
    1 person found this review helpful 👍

  • 5/5 Jessica S. 2 years ago on Google
    (Translated by Google) Super great staff, expertise was very good. Selection of all animals very large (Original) Super tolles Personal, Fachkenntnisse waren sehr gut. Auswahl die alle Tiere sehr groß

  • 1/5 Sahel A. 7 months ago on Google
    I went there, and they were clones, but Map said they were open. In this situation they should update the timing on Map so our time doesn't wasted.

  • 5/5 Betty Ingrid P. 7 months ago on Google
    I find everything for my cats there and the staff is very nice and helpful: they even speak English to me when I can't say something in German! And around here, this is not very common.

  • 5/5 Roland H. 1 year ago on Google
    Gut erreichbar mit Auto und Bus. Grosse Auswahl für Hund, Katz und Maus. Freundliches Personal. Aber Achtung, die Parkraumbewirtschaftung ist sehr exzessiv, PARKUHR niemals vergessen, auch nicht bei nur 5 min Aufenthalt. (Translated by Google) Easily accessible by car and bus. Large selection for dogs, cats and mice. Friendly staff. But be careful, the parking space management is very excessive, never forget the PARKING METER, even if you only stay for 5 minutes.

  • 5/5 Jacqueline L. 1 year ago on Google
    (Translated by Google) Small but nice, staff always friendly, and enough choice from dog to mouse..recommendable.. (Original) Klein aber fein,Mitarbeiter immer freundlich, und genügend Auswahl von Hund bis Maus..zu empfehlen..

  • 4/5 Mireille M. 1 year ago on Google
    (Translated by Google) Very nice staff. Unfortunately, since these shops are always a bit too small for the plentiful offer, it sometimes seems a bit too cramped. (Original) Sehr nettes Personal. Da diese Läden ja leider immer etwas zu klein sind, für das reichliche Angebot, wirkt es manchmal etwas zu eng.

  • 5/5 lars f. 1 year ago on Google
    Super Personal

  • 2/5 J M. 1 year ago on Google
    (Translated by Google) Sorry, but the selection of the assortment of feeds is shrinking and shrinking over the years. The dog toys last between 20 minutes and 1 week. That at a small and quiet little dog. The staff remains silent and ignores customers' looks for help. (Original) Sorry, aber die Auswahl des Sortiments an Futtermitteln schrumpft und schrumpft mit den Jahren. Die Spielzeuge für Hunde halten zwischen 20 Minuten und 1 Woche. Das bei einem kleinen und ruhigem kleinen Hund. Das Personal hüllt sich auch nur in Schweigen und ignoriert gerne Hilfe suchende Blicke der Kunden.

  • 3/5 Sandra F. 1 year ago on Google
    (Translated by Google) Great selection, well arranged and the employees are helpful and always friendly! (Original) Super viel auswahl,gut übersichtlich und Die Angestellten sind Hilfsbereit u.immer Freundlich!

  • 4/5 Manu X. 2 years ago on Google
    (Translated by Google) I like to come shopping here. Simply great! Nice selection. A bit overpriced on some corners, but still a great store. (Original) Komme gerne hier einkaufen. Einfach top! Schöne Auswahl. An manchen Ecken bisschen zu teuer, aber trotzdem ein toller Laden.

  • 3/5 Tailândia Na M. 1 year ago on Google
    Nice but expensive... I don't think I can be back again.

  • 5/5 Sigute 3 years ago on Google
    Good pet store. All the things you would expect, including cat and dog food, snacks and toys, litter, animal beds, transport boxes, etc. The shop also has some sections for smaller animals, so you can buy bedding, food, etc. The store sells bird feeders and bird food for your yard or garden too, with wide selection.

  • 1/5 Claudie B. 2 years ago on Google
    (Translated by Google) No matter when you come ... the older employee is ALWAYS annoyed and unfriendly, especially if you have a question! I only buy the bare essentials there (Original) Egal wann man kommt... die eine ältere Mitarbeiterin ist IMMER genervt und unfreundlich, besonders wenn man eine Frage hat! Ich kaufe dort nur noch das nötigste

  • 1/5 misiek88 2 years ago on Google
    (Translated by Google) A woman from the shop recommended a remedy for floche, she said that the remedy is natural and does not happen to the cats (cats can lick each other and the remedy doesn't work) now both cats are at the animal clinic skin burned tongue burned 115 euros away. If you have no idea go to work somewhere else !!!!!!!!!!!!! (Original) Eine Frau von dem Laden hat uns eine mittel gegen floche empfehlen, Sie haben gesagt das die mittel ist naturel und nicht passieren mit der Katzen (katzen konnen sich lecken und das mittel macht nicht) jetzt sind die beide Katzen bei tier klinik haut verbrant zunge verbrant 115 euro weg . Wenn du null ahnung hast gehen wo anders arbeiten!!!!!!!!!!!!!

  • 4/5 Angelika F. 2 years ago on Google
    Ausreichendes, gutes Angebot. Personal könnte freundlicher und kompetenter sein.

  • 3/5 Marcel M. 5 years ago on Google
    Ok

  • 5/5 Katrin Nicole N. 3 years ago on Google
    Mega

  • 4/5 Andor 5 years ago on Google
    A pet store with a wide range of pet offerings

  • 5/5 Marta A. 6 years ago on Google
    Nice and not that small store with lots of accessories and food for animals. You can find there many brands of dog food like for example Bosch, Happy Dog, Animonda, Brit, Taste of the Wild etc. We like to visit them with our pupper, so she can sniff around and get some cuddles from the lovely Fressnapf employees :)

  • 5/5 Gloria R. 3 years ago on Google
    Big store, great variety of products


Call +49 30 50018185 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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