M1 Med Beauty Berlin Mitte image

M1 Med Beauty Berlin Mitte

Skin care clinic Plastic surgeon

One of the Most Reviewed Skin care clinics in Berlin


Address

Hackescher Markt 3, 10178 Berlin, Germany

Website

www.m1-beauty.de

Contact

+49 30 921079710

Rating on Google Maps

4.70 (1.4K reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 8:30 pm
  • Tuesday: 8:30 am to 8:30 pm
  • Wednesday: 8:30 am to 8:30 pm
  • Thursday: 8:30 am to 8:30 pm
  • Friday: 8:30 am to 8:30 pm

Featured Reviews


Frequently mentioned in reviews: appointment (12) doctor (11) experience (9) time (8) results (7) happy (7) service (6) patient (6) staff (6) years (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alice A. 2 years ago on Google
    EDIT: So I tried another doctor, also a woman, not only did she leave a dent on my cheek but when I called to go in to fix it, they informed me that I would simply have to pay again because it was longer than four weeks. I explained calmly that I was gone for work and hence not able to come in, even offered to show my plane tickets etc. NOTHING. Only rudeness and stupidity on the phone and no reaction from "costumer service". Do not go here unless you want dents in your face and horrible patient care. At no point have I ever been treated with so much disrespect by a doctor, especially someone I'm paying for privately. Dr. Gordillo de Pflaum, not only spoke to me in a patronising manner but to her staff as well. I was 7 minutes late, called 20 minutes prior to my appointment and was calmly informed that is was not a problem. Naturally she took one patient before me but to teach me a "lesson" (her words, not mine ) she took an additional patient who had a later appointment before me because I used the toilet for a moment. I left the office in shock and tears. I will try another doctor at M1 but never again Dr. Gordillo de Pflaum, what a disgrace to treat another woman, a patient, like this.
    9 people found this review helpful 👍

  • 1/5 Lee L. 2 years ago on Google
    Hello, This place is extremely affordable and convenient. It is also sloppy and has inexperienced or non-dedicated practitioners. I had a poor experience with wanting to carefully have max 0,50 ml lip filler injected, it was my first and only time in my life. The doctor/nurse convinced me to get 1 ml but I stopped her at 0,80 ml, although she wasn't very supportive of it. This was 2 years ago. I am still dealing with migrated filler in my upper and lower lip area. Multiple other practitioners have told me the filler was poorly injected - a BAD TECHNIQUE was used. Less so than the at all times risk of migration, which I am aware of. I regret not going back and complaining the weeks after it happened. It was subtle in the beginning, and when I called in they told me it was just swollen (having not seen it or suggested a check up). I actually never write these types of reviews online.. But since its so annoying to deal with this issue, and a waste of money to have the filler dissolved, I just wanted to share my experience. If you do choose to use M1 please ask/demand their most experienced practitioner, I also suggest asking to see credentials because this will prove the level of experience. Dont trust the receptionist´s word. Dont let the practitioners convince you of getting more ml then you are comfortable with. Basically, don't trust M1.
    8 people found this review helpful 👍

  • 2/5 Phyu Mee K. 2 years ago on Google
    I have been a regular customer for M1 since Munich and I really like the doctor that I have been seeing in Berlin Mitte. However, the customer service team disappoints me. Today I called and notifed the clinic that I would be running late for 30 mins and asked if I could get later appointment. She said “no, the day is full.”, which I understand but I hoped she would find another day immediately to arrange for the appointment. However, I felt a little unfair because I had to wait for 2-3 hours for the doctor every time and on top, 3.5 hour for my last visit according to my calendar. Yet, the team cannot help to find a solution for the customer and just said “no”. And on top, when I shared that I had to wait 2-3 hours for most of my visits, she said “it’s impossible that you had to wait that long” and mocked as if I was telling lies. It is very insulting to accuse and assume that the customer is lying. I do everything with a calendar and I usually am not late. That’s why I know when I had to move my meetings or cancel my meetings so that I could get the treatment after hours of waiting. I still want to go back to the clinic for the sake of the doctor(she is a really nice lady) but I hate their customer service. So, if you want to go, be prepared to be treated like “shit” although you might be spending hundreds and thousands (collectively) there.
    3 people found this review helpful 👍

  • 1/5 Harriet S. 3 years ago on Google
    Average at best. The entire procedure took 2mins and no 'before' pictures were taken. I ended up with uneven eyebrows, and when I went in 2 weeks later to have it fixed, I was told "one eyebrow will drop soon". By the time it dropped, all other effects were gone and I was back to normal. Waste of time and money with no effect except for a floating eyebrow for 2 months.
    3 people found this review helpful 👍

  • 1/5 Florina V. 1 year ago on Google
    Had botox on the 20th September. It's now the 9th November and the botox effect is almost gone. I emailed the clinic about this and didn't get a reply. Therefore I do not recommend this place
    2 people found this review helpful 👍

  • 1/5 Camille M. 1 year ago on Google
    Had an appointment in June, they charged my card twice for the services received and told me one would reverse. The charge was never returned to me and they have ignored every email I've sent trying to resolve this and have hung up on me when I've called. They have effectively stolen over €500 from me and are now completely unresponsive.
    2 people found this review helpful 👍

  • 5/5 Roberto Andrés Álvarez B. 9 months ago on Google
    Very comfortable and modern spaces. Dr. Fiorella is very professional, patient and explains the processes very well.
    2 people found this review helpful 👍

  • 1/5 ranj i. 2 years ago on Google
    Very bad result and very bad experience👎🏻i have jawline filler ,even both said my face was not same after process ….
    2 people found this review helpful 👍

  • 5/5 Müge A. 5 months ago on Google
    regular customer of almost three years here. i go every 6 months for my frowning issue. The botox fixes muscles between eyebrows; i get to sleep better and have less headaches. top notch service.
    1 person found this review helpful 👍

  • 5/5 Nadine W. 3 years ago on Google
    I had three treatments for botox and lipfillers in the past three years and I am satisfied with the results and the treatments by the doctors. After 15 days you are free to visit for any corrections. Good advice is given, also to not overdo the treatment. I am happy :)
    1 person found this review helpful 👍

  • 1/5 Hannah S. 7 months ago on Google
    I went here for a number of years. I’ve always always told to wait at least 30 minutes usually closer to 45. One appointment I showed up eight minutes late and was told go “Go home” and forget about it. No alternatives offered. I would not come here again I’m extremely frustrated and they’ve been very insensitive and wasteful with clients time.
    1 person found this review helpful 👍

  • 5/5 Daria W. 1 year ago on Google
    Dr. Fiorella Mondonendo Rodriges makes it beautifully. I'm very happy with treatments and feel myself safe in her hands. I look natural and jounger.
    1 person found this review helpful 👍

  • 5/5 July 1 year ago on Google
    I am very happy with M1 Beauty Mitte. Incredibly friendly and courteous staff (doctors and receptionists), felt super comfortable there. Easy to make an appointment and luckily you get a reminder a few days before which it is a really nice touch. The consultations were helpful and the results were what I wanted :)
    1 person found this review helpful 👍

  • 5/5 Gabriela F. 11 months ago on Google
    I have been going to m1 for over 4 years. The service is impeccable and the quality is exceptional. I totally recommend it!
    1 person found this review helpful 👍

  • 5/5 Heinix B. 1 year ago on Google
    Beautiful clinic, really nice and helping staff. Also prices are really affordable. I'm already booking my next appointment!
    1 person found this review helpful 👍

  • 5/5 Lidia D. 4 months ago on Google
    I did Botox today, it was super fast and didn’t hurt at all. The doctor was very nice and answered all my questions

  • 1/5 GH 10 months ago on Google
    Unfortunately the receptionist seems like they are more interested in being treated than being helpful to clients.

  • 5/5 Alexandra Q. 1 year ago on Google
    very good experience, had fillers done. The doctor was very attentive and I am very very happy with the result.

  • 5/5 Maria Elena G. 1 year ago on Google
    Super happy with M1 Beauty Mitte. Incredibly friendly and helpful staff, felt taken care there. Easy to make an appointment, central and beautiful place.

  • 1/5 Beau B. 8 months ago on Google
    Very inconsistent in quality. Am very unhappy with the treatment, even after going back twice for a checkup they couldn't fix it because the initial treatment was done very asymmetric. Will not go back here.

  • 5/5 Maria M. 1 year ago on Google
    Very professional and the doctor (Rodriguez) made me feel comfortable the whole appointment. Totally recommend it!

  • 5/5 Very D. 1 year ago on Google
    I came here in February as I was always frowning in front of the computer and getting a deep and tense line. Dr. Rodriguez treated me with Botox, she was informative and had very good bedside manners. I stopped frowning and the effect is still there 6+ months after the treatment!

  • 5/5 Alice D. 1 year ago on Google
    Super friendly and patient staff. First time for fillers and started to feel a bit funny and they were so kind and supportive. Will definitely be back and would recommend!

  • 5/5 Taylor H. 1 year ago on Google
    My experience was amazing! During the consultation I felt heard and not pressured to get more product, my doctor was female and we just love that in general. Honestly my favorite Botox experience and results I have ever had. Will definitely be back.

  • 5/5 Sabrina C. 1 year ago on Google
    Wonderful experience: from the beginning the whole staff was very kind and attentive, my questions were answered in the first appointment with Fiorella, she was very professional and I am fully satisfied with the results and with her expertise in doing exactly what I expected. I can only recommend M1, thank you!

  • 5/5 A A. 1 year ago on Google
    dr. Fiorella Rodriguez is amazing! Her work is natural and beautiful like her 😍 always happy with her results!

  • 5/5 Mimi G. 1 year ago on Google
    This is my third time at this fantastic clinic, I had my cheeks filled for the first time with the wonderful Dr Rodriguez, she was so gentle and reassuring and the results are super. She also administered Botox that was completely painless. I have had treatments at other clinics but none are as good as this. Thank you Dr Rodriguez for your skill and kind bedside manner.

  • 1/5 hanya s. 2 years ago on Google
    I waited one hour for a 2 minute consultation..Too commercial !!

  • 5/5 Shanghai L. 2 years ago on Google
    Amazing service! Amazing results... Couldn't be happier!

  • 5/5 C. E. 2 years ago on Google
    Had several treatments in the past few years. I have always been satisfied and never had a bad experience. If I want something done that isnt realistic they will tell me upfront and explain why. Thats what I think makes a good practice - not doing just ANY treatment just for the sake of making money but being honest about limits.

  • 5/5 Paola U. 2 years ago on Google
    A friendly Team, will welcome you in a wide Studio with a beautiful blick on Hackesher Markt. The place is really clean and take an appointment is super easy, as drink a glass of water. People are professional, and personally I am more than happy


Call +49 30 921079710 Open on Google Maps

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