Optical Express - Augen Lasern Berlin image

Optical Express - Augen Lasern Berlin

Eye care center Ophthalmologist Lasik surgeon

😠 As a long-time wearer of glasses, I had my eyes lasered here three years ago. I had decided to take the most expensive package (approx. 3350 €) for my eyes because I wanted a good result that I always get something from. For example, with the better variant, you can see better at night with the lig... People often mention sehr, auch, super, eyes, mich, operation, hatte, Express, friendly, surgery,


Address

Friedrichstraße 150-152, 10117 Berlin, Germany

Website

www.opticalexpress.de

Contact

+49 30 20454546

Rating on Google Maps

4.80 (69 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 5 PM
  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 5 PM
  • Friday: 9 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: sehr (21) auch (16) super (16) eyes (14) mich (14) operation (12) hatte (12) Express (12) friendly (11) surgery (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Schte W. 2 years ago on Google
    (Translated by Google) As a long-time wearer of glasses, I had my eyes lasered here three years ago. I had decided to take the most expensive package (approx. 3350 €) for my eyes because I wanted a good result that I always get something from. For example, with the better variant, you can see better at night with the light of other cars. Up to this point everything worked great. Friendly advice, competent doctors. During the consultation, I was also told that I might need reading glasses again when I get older, but no longer for distance vision. This is not a problem for me either, because I didn't want glasses anymore, mainly when doing sports and I got extremely dry eyes from contact lenses. I also wanted to save the money for glasses / contact lenses in the long term. But since the beginning of the year I noticed that I somehow see worse. Mainly I noticed this while watching TV, as I saw the results in football getting worse and worse. Then in the middle of the year it got so bad that I called Berlin. The lady on the phone was very rude. She told me that no one would ever have said that my eyes wouldn't get worse. She said I should come over again - if the values ​​are worse, I would have to do the whole thing again! Pay the price. Since I don't live in Berlin and I can't get there in between, I tried to get an appointment with the ophthalmologist in my place of residence, but this was not possible this year. Now I was lucky enough to have a friend who works for an optician. She gave me an appointment at short notice. It turned out that I have values ​​of -1.0 and -1.25, respectively. That was shocking to me. Actually, I can't drive a car anymore and now have to spend money on glasses again, which I never wanted again and that's why I invested so much money. Mind you, I had 150% vision after the operation. In the end, this is absurd for me and that there is not even a price to meet. Even if I raise that much money now, who will tell me that it won't get worse again in 2 years? (Original) Als Jahrelanger Brillenträger, hatte ich mir hier vor drei Jahren die Augen Lasern lassen. Ich hatte mich entschieden auch das teuerste Paket (ca. 3350€) für meine Augen zu nehmen, da ich ein gutes Ergebnis haben wollte, von dem ich auch immer etwas habe. Zum Beispiel kann man bei der besseren Variante nachts auch besser mit dem Licht von anderen Autos sehen. Bis hierhin hat auch alles super funktioniert. Freundliche Beratung, kompetente Ärzte. In der Beratung wurde mir auch gesagt, dass ich im Alter vielleicht nochmal eine Lesebrille benötige, aber keine mehr für die Fernsicht. Das ist für mich auch kein Problem, da ich hauptsächlich beim Sport keine Brille mehr wollte und ich von Kontaktlinsen extrem trockene Augen bekam. Außerdem wollte ich mir das Geld für Brillen/Kontaktlinsen langfristig sparen. Nun merkte ich aber seit Anfang des Jahres, das ich irgendwie schlechter sehe. Hauptsächlich fiel mir das beim fernsehen auf, als ich die Ergebnisse beim Fußball immer schlechter sah. Mitte des Jahres wurde es dann so schlimm, dass ich in Berlin anrief. Die Dame am Telefon war sehr unfreundlich. Sie sagte mir, dass nie jemand gesagt hätte, dass meine Augen nicht mehr schlechter werden. Sie sagte, ich solle nochmal vorbeikommen - falls die Werte schlechter sind, müsste ich aber nochmal den kompletten!!! Preis bezahlen. Da ich nicht in Berlin wohne und die Anreise nicht so zwischendurch möglich ist, habe ich versucht in meinem Wohnort einen Termin beim Augenarzt zu bekommen, was in diesem Jahr aber nicht möglich war. Nun hatte ich das Glück, das eine Bekannte bei einem Optiker arbeitet. Sie hat mir kurzfristig einen Termin gegeben. Dabei kam raus, dass ich Werte mit -1,0 bzw. -1,25 habe. Das ist für mich schockierend gewesen. Eigentlich kann ich so gar nicht mehr Autofahren und muss jetzt wieder Geld für Brillen ausgeben, was ich nie wieder wollte und auch deshalb soviel Geld investiert habe. Wohlgemerkt hatte ich nach der OP eine Sehkraft von 150% . Im Endeffekt ist das für mich ein Unding und das es nicht mal ein preisliches entgegenkommen gibt. Selbst wenn ich jetzt nochmal soviel Geld aufbringe, wer sagt mir denn, dass es dann nicht wieder in 2 Jahren schlechter wird?
    4 people found this review helpful 👍

  • 5/5 Charlie D. 1 year ago on Google • 77 reviews
    very professional people. I would recommend this place anytime. The people working there are lovely and very considerate. I went there today and had great advice. Unfortunately it is not possible for me to laser my eyes otherwise I would definitely do it here. Many thanks again for your time and professionallity. Exceptional.
    1 person found this review helpful 👍

  • 5/5 L W. 1 year ago on Google • 15 reviews
    Absolutely recommended👍🏻. I had my laser procedure in February 2022 and can only say that I am very satisfied. From the initial consultation to my final check with the local opticians, everything was great. All the staff, including the doctor, are all very competent and friendly. You are in the very best hands here.
    2 people found this review helpful 👍

  • 5/5 Stefan M. 5 months ago on Google • 88 reviews
    Everything was perfect there and still see perfectly sharp now that 5 years have passed :)

  • 5/5 Franziska Engelmann (. 6 months ago on Google • 20 reviews
    I had my eyes lasered there 13 years ago and remembered everything so positively that I went there again to have another laser treatment done. The doctor Dr. Vom Felde is very competent, the ladies at reception are very nice and accommodating and they take full care of the patients. Laser treatment radiates a sense of calm that you don't have to be nervous at all. The patient is given more than enough medication for afterwards and the organization from the initial consultation to the final follow-up is perfectly planned. I would really recommend it to anyone who is thinking about having such a procedure done to make their life a little easier
    1 person found this review helpful 👍

  • 4/5 ela 4 months ago on Google • 6 reviews
    + I am very satisfied with the result. + the ladies at reception are super great! - I would like the time for the sales meeting to be 20 minutes. It is more evenly distributed with the aftercare consultation: 30 seconds!
    1 person found this review helpful 👍

  • 5/5 Thomas S. 10 months ago on Google • 5 reviews
    A good clinic with a competent and very friendly team. The examinations were very detailed. My diopter readings were -5.5. At first I had concerns, after all it's about your own eyesight. My concerns eventually became less and less and due to the high level of ametropia, the only option for me was the LASIK treatment offered there. The operation went pretty quickly and well. The healing pain wasn't that nice, but after 6 hours it was over and I definitely didn't regret it because I had full vision again straight after, it was simply incredible to finally go through life without glasses and contact lenses after so many years . Many thanks to Dr. from the field and his team! Thomas, 38 years old, from Berlin
    1 person found this review helpful 👍

  • 5/5 Nicole B. 3 years ago on Google
    (Translated by Google) On April 15th I had my surgery and I'm really happy about it. From the first appointment I was convinced to take this step with optical express, because everything went perfectly. The staff and the doctor made me feel good. They are all very friendly and empathetic. The practice is very modern and the blue walls somehow had a calming effect. My doctor explained everything to me in peace and I always had the feeling that I was in good hands. I found the appointment reminder very attentive and the colleague on the phone was really, really nice. I didn't have to wait long, which I can also call a plus point. Five stars for this great experience with you. I thank you very much for that. (Original) Ich hatte am 15.04. meine OP und bin wirklich froh darüber. Vom ersten Termin an war ich davon überzeugt diesen Schritt mit optical express zu wagen, denn alles lief perfekt. Die Mitarbeiter und die Ärztin haben mir ein gutes Gefühl gegeben. Sie sind alle sehr freundlich und einfühlsam. Die Praxis ist sehr modern und die blauen Wände hatten irgendwie eine beruhigende Wirkung. Meine Ärztin hat mir alles in Ruhe erklärt und ich hatte immer das Gefühl gut aufgehoben zu sein. Die telefonische Terminerinnerumg fand ich sehr aufmerksam und die Kollegin am Telefon war wirklich sehr sehr lieb. Ich musste auch nicht lange warten was ich auch als Pluspunkt bezeichnen kann. Fünf Sterne für diese tolle Erfahrungen mit euch. Dafür bedanke ich mich sehr.
    1 person found this review helpful 👍

  • 5/5 MATHILDA 2 years ago on Google
    Vom Erstkontakt bis zur Nachsorge super zufrieden. Ein super freundliches Team, kompetente Beratungen und umfangreiche Voruntersuchungen. Die OP verlief super schnell und fühlte mich jederzeit gut aufgehoben. Kann Optical Express von Herzen empfehlen!!
    1 person found this review helpful 👍

  • 3/5 Mr. R. 2 years ago on Google
    (Translated by Google) Only the Femto-Lasik iDesign Wavefront is offered on site. The prices come from an Excel table and are only mentioned after the preliminary examination, which is subject to a fee. In my case for one eye 1949 €. The price has absolutely nothing to do with the prices shown on the internet. The staff was very nice and there are drinks on site. Unfortunately, the doctor's room smelled of cold smoke. (Original) Vor Ort wird ausschließlich die Femto-Lasik iDesign Wellenfront angeboten. Die Preise kommen aus einer Excel-Tabelle und werden erst nach der kostenpflichtigen Voruntersuchung genannt. In meinem Fall für ein Auge 1949€. Der Preis hat absolut nichts mit den im Internet gezeigten Preisen zu tun. Das Personal war sehr nett und es gibt Getränke vor Ort. Im Arztzimmer roch es leider nach kaltem Rauch.
    1 person found this review helpful 👍

  • 5/5 Melanie C. 1 year ago on Google
    (Translated by Google) Very nice practice, competent staff, top advice, preventive and aftercare. I felt in good hands there at all times and after the procedure I can see better than before with glasses/contact lenses. Unreserved recommendation. (Original) Sehr nette Praxis, kompetentes Personal, top Beratung, Vor- und Nachsorge. Habe mich dort zu jedem Moment gut aufgehoben gefühlt und sehe nach dem Eingriff besser als zuvor mit Brille/Kontaktlinsen. Uneingeschränkte Empfehlung.
    1 person found this review helpful 👍

  • 5/5 Valerie S. 1 year ago on Google
    (Translated by Google) dr Harry vom Felde from the Berlin Friedrichstraße location is highly recommended! I had my surgery on June 28th and a day later I already had almost 150% vision in both eyes! The whole team is sooo super nice, I felt like I was in good hands there right from the start! I had previously been somewhere else for an information meeting, but then I made a conscious decision to go with optical Express because a friend there was already so satisfied! I can only recommend it to everyone! ♥️ (Original) Dr. Harry vom Felde vom Standort Berlin Friedrichstraße ist sehr, sehr zu empfehlen! Ich hatte meine OP am 28.06 und einen Tag später hatte ich schon nahezu 150% Sehkraft auf beiden Augen! Das ganze Team ist sooo super nett, ich habe mich dort von Anfang an sehr gut aufgehoben gefühlt! Ich war vorher woanders zum Informationsgespräch, aber habe mich dann bewusst for optical Express entschieden, weil eine Bekannte dort auch schon so zufrieden war! Ich kann es nur jedem weiterempfehlen! ♥️
    1 person found this review helpful 👍

  • 5/5 Heidrun L. 1 year ago on Google
    Das Optical Express Team kann ich jedem nur weiter empfehlen! Sehr kompetente Ärzte sowohl Optiker. Klasse Team und man fühlt sich dort sehr gut aufgehoben und bei Fragen rund um die komplette Behandlung wird jede Frage genau erklärt. Ich habe mir die Augen mit femto lasik, Wellenfront, I disign lasern lassen und einfach klasse!!! Ich kann sehr gut sehen und danke an das ganze Team!
    1 person found this review helpful 👍

  • 5/5 Maximilian W. 1 year ago on Google
    Ich war rundum zufrieden und hab mich durchweg wohlgefühlt. Topp Beratung, und das Ergebnis kann sich „sehen lassen“ ;-) Ich war auch begeistert, dass es ein All-inclusive-Preis war und bei der Nachsorge keine zusätzlichen Kosten entstanden sind.
    1 person found this review helpful 👍

  • 5/5 Sandra R. 2 years ago on Google
    (Translated by Google) Absolutely satisfied from the first contact to the aftercare. I had my surgery 1 week ago and no matter when, why and with whom I was in contact there, I always felt that I was in good hands - both personally and professionally. The surgery went great - a huge life change worth every fuss (and every penny)!! Big thanks to the whole team! (Original) Vom Erstkontakt bis zur Nachsorge absolut zufrieden. Ich hatte vor 1 Woche meine OP und egal wann, warum und mit wem man Kontakt dort hatte, ich fühlte mich jederzeit gut aufgehoben - menschlich und auch fachlich. Die OP ist super verlaufen - eine riesige Lebensveränderung die jede Aufregung (und jeden cent) wert ist!! Dickes Danke an das gesamte Team!
    1 person found this review helpful 👍

  • 5/5 Mitchell R. 7 months ago on Google • 24 reviews
    Everyone I interacted with was accommodating, patient, friendly, and professional. They really went the extra mile to make sure I understood the procedure, the pre-op care, the post-op care, and what to expect. My German is not the greatest, and they offered to speak with me in English at every step of the process. I got Femto LASIK. I'm one-week post-op, and am feeling great about it. I'm really glad I went here.

  • 5/5 S. W. 3 months ago on Google • 19 reviews New
    Great eye clinic! Very helpful, courteous team and perfect Lasik treatment with excellent results.

  • 5/5 Konstantin K. 1 year ago on Google • 19 reviews
    I had Femto-Lasik with iDesign done. I see perfectly clear 150%. Some dryness in the eyes, but I was told it usually passes after a couple of months. The doctors and other staff are super friendly and professional. I also have some minor decrease in the night vision as it sometimes happens, but it is also expected to stabilize over next months I believe. Beware that the prices on the website are for eyes with -1 and less myopia, so the final price will be more for you if you have i.e. -5. Overall I am super satisfied and happy that I did the surgery. Natali Minko performed the surgery and it very quick and painless :)

  • 5/5 Bel-la B. 1 year ago on Google • 15 reviews
    Detailed advice and information, friendly team. Everything was very uncomplicated and quick, from the initial consultation to the surgery appointment it was only a few weeks. Dr. Harry vom Felde performed the operation and I felt comfortable. I can only recommend.

  • 5/5 6th E. 5 months ago on Google • 9 reviews
    Optimal treatment, great employees, perfect result, clear recommendation :) I'm the timid type when it comes to this sort of thing, but I have absolutely no regrets. The result is 150% vision and no problems 1 month after the operation at previously -4.0. Not even dry eyes, although my eyes dried out quickly with contact lenses before the operation.

  • 5/5 Quang L. 1 year ago on Google
    Wurde durch einen Freund auf Optical Express aufmerksam. Das Personal und die Ärzte waren sehr nett und aufmerksam. Bei Optical Express war die Hygiene mit unter am wichtigsten gewesen. Das Augenlasern lief einwandfrei! Optical Express kann man aufjedenfall problemlos weiterempfehlen!

  • 1/5 Andy B. 6 months ago on Google
    The surgeon Harry vom Felde made a mistake on my left eye, then gaslit me when I mentioned I was experiencing pain. By all means please avoid this eye surgery clinic. They are not professional and they have awful customer service.

  • 5/5 Christopher R. 2 years ago on Google
    (Translated by Google) I'm very satisfied! The team does a good job, I will definitely recommend it. (Original) Ich bin sehr zufrieden! Das Team macht einen guten Job, ich werde es definitiv weiter empfehlen.

  • 5/5 Dr Gregor P. 2 years ago on Google
    (Translated by Google) Detailed, professional and extremely friendly advice in advance, timely appointments, clear information on preparation, punctual and fast treatment, post-treatment packages and very pleasant follow-up checks with optimal results. Really highly recommended! 👍🏾 (Original) Detaillierte, professionelle und äußerst freundliche Beratung vorab, zeitnahe Terminvergabe, übersichtliche Infos zur Vorbereitung, pünktliche und schnelle Behandlung, Nachbehandlungs-Päckchen und hocherfreuliche Nachkontrollen bei optimalem Resultat. Wirklich sehr zu empfehlen! 👍🏾

  • 5/5 Laura U. 2 years ago on Google
    (Translated by Google) Insanity. A super friendly team. Competent advice and extensive preliminary examinations. The intervention as such was carried out quickly. Definitely recommendable! (Original) Wahnsinn. Ein super freundliches Team. Kompetente Beratungen und umfangreiche Voruntersuchungen. Der Eingriff als solches, ging zügig von statten. Auf jeden Fall weiter zu empfehlen!

  • 5/5 Timon R. 2 years ago on Google
    (Translated by Google) Absolutely to be recommended. My wife and I both had our eyes lasered there. The entire staff was always friendly. Everything is well explained in the preliminary examination. For both of us it went exactly as discussed. It is therefore advisable to listen carefully. The operation itself only takes about 10 minutes and provides a new attitude towards life. From - 7 diopters to 130% vision are unbelievable. Thanks to the whole team. (Original) Absolut zu empfehlen. Meine Frau und ich haben uns beide die Augen dort lasern lassen. Das gesamte Personal war immer freundlich. In der Voruntersuchung wird alles gut erklärt. Bei uns beiden ist es genau so abgelaufen, wie besprochen. DAher empfiehlt sich gut zuzuhören. Die OP selbst dauert nur ca. 10 Minuten und sorgt für ein neues Lebensgefühl. Von - 7 Dioptrien auf 130 % Sehkraft sind unfassbar. Vielen Dank an das gesamte Team.

  • 5/5 Lagi O. 2 years ago on Google
    (Translated by Google) I am super satisfied, the advice was good, the price/performance ratio was good, Dr. Minko enlightened me, there was time for questions. The surgery went great, I was able to see well again quickly and now have at least the same eyesight as with the glasses before. I followed the aftercare and had no problems. For me it was worth it. (Original) Ich bin super zufrieden, Beratung war gut, Preis/Leistung gut, Frau Dr. Minko hat mich aufgeklärt, Zeit für Fragen waren da. OP lief super, konnte schnell wieder gut sehen und habe jetzt min. die gleiche Sehstärke wie mit der Brille vorher. Habe mich an die Nachsorge gehalten und keine Probleme. Für mich hat sich es gelohnt.

  • 5/5 Dylan M. 2 years ago on Google
    (Translated by Google) I had my LASIK operation about exactly two months ago. The first consultation was about a month earlier. The employees are all very friendly and the hygiene measures due to COVID have also been followed well. Various measurements were made during the first conversation. The results were explained rather superficially and it felt a bit too much like a sales pitch. A week later there was an additional examination by the surgeon, where you are well informed about all risks. On the day of the operation I was explained how the aftercare works (3 different eye drops, 4 times a day for a week). The operation actually went very quickly. You can tell that it's all very routine. In the evening my eyes were burning really badly, but after a few hours the pain went away and I could actually see really well. The next day there is another examination to check whether everything is starting to heal well. The first two weeks I had very dry eyes and they got tired very quickly. But got better over time. Now after 2 months I need eye drops every now and then. But I'm definitely much more sensitive to glare. Driving in the dark has become more exhausting. But I've read that this often only gets better months afterwards. So let's see ... The upper section has more to do with LASIK in general than with Optical Express. I would recommend everyone to thoroughly inform themselves about LASIK, ideally from neutral sources. I would recommend Optical Express. I was well looked after and was also happy with the price. (Original) Ich hatte meine LASIK OP vor etwa genau zwei Monaten. Die erste Beratung war etwa einen Monat früher. Die Mitarbeiter sind alle sehr freundlich und auch die Hygienemaßnahmen wegen COVID wurden gut eingehalten. Beim ersten Gespräch wurden diverse Messungen gemacht. Die Ergebnisse wurden aber eher oberflächlich erklärt und es füllte sich auch bisschen zu sehr nach einem Verkaufsgespräch an. Eine Woche danach gab es dann eine zusätliche Untersuchung beim Chirurgen wo man gut über alle Risiken aufgeklärt wird. Am OP Tag wurde mir erklärt wie die Nachsorge geht (3 verschiedene Augentropfen, 4x täglich für eine Woche). Die OP ging dann eigentlich ganz schnell. Man merkt, dass es alles sehr Routine ist. Am Abend brennten meine Augen schon recht heftig, aber nach einigen Stunden ging der Schmerz wieder weg und ich konnte eigentlich schon super sehen. Gleich am nächsten Tag gibt es nochmals eine Untersuchung um zu überprüfen ob alles sich gut anfängt zu heilen. Die ersten zwei Wochen hatte ich schon sehr trockene Augen und sie wurden auch sehr schnell müde. Wurde aber mit der Zeit besser. Jetzt nach 2 Monaten brauche ich ab und zu mal Augentropfen. Ich bin aber definitv deutlich blendeempfindlicher. Autofahren im dunkeln ist schon anstrengender geworden. Ich hab aber gelesen, dass dies oft erst Monate danach besser wird. Also mal schauen... Der obere Abschnitt hat mehr mit LASIK generell zu tun als mit Optical Express. Ich würde jedem Empfehlen sich Gründlich über LASIK zu informieren, ideallerweise von neutralen Quellen. Ich würde Optical Express weiterempfehlen. Ich wurde gut betreut und war auch mit dem Preis zufrieden.

  • 5/5 Daniel K. 1 year ago on Google • 1 review
    100% satisfied! From the initial examination to the operation and aftercare, everything went perfectly. A big thank you to all Optical Express employees in Berlin. Very friendly and competent! I would especially like to thank Ms. Kühn for all her support over the last few weeks. She was able to allay my concerns through her competent and empathetic manner - especially during the initial examination. I recommend everyone to take the free initial examination to find out what is possible for themselves. I have never regretted the operation. It increases quality of life many times over.

  • 5/5 AL 10 months ago on Google • 2 reviews
    I had LASIK correction in early May and everything went perfectly, my eyesight is now amazing. although it's different for each individual, I can say I was blessed to have no complications whatsoever. I would like to comment in particular on the professionalism of the whole team throughout the process, and in particular dr minko. I had a small incident with my eye (unrelated to the surgery itself) a few weeks after the operation, and I felt a lot of support from the doctors on a very stressful day. I was also surprised by the efficiency of the process, and the price was lower than I expected. although it's a very personal decision to make, if you've opted for the surgery, this is a great place to do it.


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