IKEA Berlin-Tempelhof image

IKEA Berlin-Tempelhof

Furniture store Kitchen furniture store Bedroom furniture store Childrens furniture store Free clinic

One of the Most Reviewed Furniture stores in Berlin


Address

Sachsendamm 47, 10829 Berlin, Germany

Website

www.ikea.com

Contact

+49 6192 9399999

Rating on Google Maps

4.10 (16.5K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: IKEA (23) kitchen (13) time (12) Ikea (11) delivery (11) items (9) nicht (8) helpful (8) furniture (7) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Philipp 4 months ago on Google • 123 reviews
    Leider ausschließlicher Streik des Umtausch-Schalters (Sinn? Das nützt doch dem Konzern, so mehr Gewinn...) Zudem nicht angekündigt. Also umsonst mit schwerer Tasche hergelaufen... Bin enttäuscht von den Mitarbeitern, nicht sehr sozial.
    12 people found this review helpful 👍

  • 5/5 Leo L. 4 months ago on Google • 24 reviews
    🌟🛋️ IKEA - More Than Just Furniture! 🍦 My visit to IKEA with my pensioner friend was an absolute delight! 👴🛒 We ventured through the aisles, admiring not just the furniture but the cozy corners and stylish setups that sparked our imagination. Oh, the joys of discovery! 🏡✨ Among the treasures we found, a lovely houseplant caught our eye, adding a touch of greenery to our humble abode. 🌿🏠 And let's not forget the delightful ice cream we shared! It was sweeter than the stories we exchanged while sitting in those comfy display chairs. 🍦🤗 IKEA, you're more than just a furniture store; you're an experience! Five stars for the delightful finds and the sweet treat! 🌟🌟🌟🌟🌟 Thank you for turning a shopping trip into a memorable outing! 🛋️🛍️
    12 people found this review helpful 👍

  • 1/5 Chris L. 2 years ago on Google • 72 reviews
    Fehlerhafte Küchenplanung (drei Deckseiten mehr als benötigt (345,00€ Warenwert) wurden geplant. Zurückgeben kann man diese aber nicht!!! Mitarbeiter ist extrem unhöflich und Abholung der Ware ist auch keine Option laut Ikea. Man muss es in ein Geschäft bringen. Umtausch-Schalter ist immer geschlossen! Unangekuendigt! Auf der Website keine Information dazu! War nun schon zwei mal vor Ort! Kassen oder Warenausgabe aber offen… Hier geht es darum Umsatz zu machen ohne die ach so tolle 365 Tage Umtauschregelung die angepriesen wurde einzuhalten. Hier werden versprechen nicht eingehalten! Auch nach mehrmaliger telefonischer Kontaktaufnahme gibt es keinen Lösungsvorschlag seitens Ikea. Alleine die Kosten für den Mietwagen liegen bei nun schon 50€ (Miles) auch das erstattet mir keiner.
    8 people found this review helpful 👍

  • 4/5 Nomad 9. 2 months ago on Google • 992 reviews New
    One of the largest IKEA shops in Berlin. Standard service and assortment. Staff might not be immediately available at the time you need help. Good free parking options and easy access by the public transport.
    2 people found this review helpful 👍

  • 1/5 Joerg W. 4 months ago on Google • 12 reviews
    Küchenmontage ein Alptraum.Termin letzte Woche abgesagt. Spedition verweigerte das hochtragen der fast vier Meter langen Arbeitsplatte wegen zu kurzen Zeitfenster , diese liegt seit 8 Tagen im trepphaus ( gegen höflichen Brandschutz). Heute kommen die Monteure , können die Platte auch nicht hochtragen und gehen wieder! Toll!
    7 people found this review helpful 👍

  • 1/5 Juli 2 months ago on Google • 4 reviews New
    Schreckliches Retouren-Management, teilweise super unfreundliche Mitarbeiter und generell zu wenig Personal. Bei der Reklamation eines kaputten Teils im Wert von 15€, welches man einfach hätte erstatten können, bestand man auf die Nachbesserung und somit musste ich 1h warten bis ein Mitarbeiter das Teil in neu aus dem Laden geholt hatte. Frechheit
    5 people found this review helpful 👍

  • 4/5 Pranit D. 1 year ago on Google • 146 reviews
    Went to this IKEA on 30th Dec. to buy a bed with mattress. It was a bit late by the time we reached. However, the staff there was helpful and answered our questions. The thing I liked (& is often under appreciated) was that if the person didn’t know something, they made it a point to inform us likewise. This is especially helpful in deciding big shopping items and helps you to not be overwhelmed by the options but rather take one’s time to assess the requirements and see what fits; rather than making a fancy product fit into our needs. The veggie hotdog was the only option left since it was almost closing time by the time we finished our shopping. I’d recommend you try at least one 🌭 You know your IKEA visit is incomplete without it 😉
    3 people found this review helpful 👍

  • 3/5 Eugene I. 4 months ago on Google • 25 reviews
    I am pleased with the store's location and assortment. Although the prices are a little high. The store employees are polite and ready to help. However, I am discouraged by the price and quality of delivery. Delivery is very expensive. The movers were very sloppy and rudely threw boxes on the floor. When I reprimanded them, they responded with rudeness. They ended up breaking several items and I spent time and money exchanging them myself. You should improve your delivery service. I do not advise anyone to use delivery from Ikea, especially for large orders. You can organize this yourself, I’m sure it will work out better and cheaper.
    3 people found this review helpful 👍

  • 5/5 Laurens L. 1 year ago on Google • 184 reviews
    My favorite IKEA in the Berlin area. Large parking area outside and also below ground. Free electric car charging right upfront. We come here whenever in need of some IKEA stuff for home or office.
    1 person found this review helpful 👍

  • 2/5 Prarthana B. 1 year ago on Google
    Located in a deserted place. The products are so disorganized and cannnot find anything. You need to take a picture of the product which is displayed and then go to the front desk and ask them where the product is. I rather order this product online. It looks more like a warehouse than a store. No products are on display. Everything is packed in a manner where you can't even see the product.
    2 people found this review helpful 👍

  • 5/5 Sophia O. 2 years ago on Google
    I always get inspired every time I visit. One needs to take their time so don't plan on being in a hurry to get elsewhere. They also have a children's friendly restaurant with a range of affordable meals.
    2 people found this review helpful 👍

  • 5/5 Dawid 2 years ago on Google
    Always full but very good equipment as well. I recommend ikea a lot, u can find there everything. Even things from last year 😅
    2 people found this review helpful 👍

  • 1/5 PEDJA N. 2 years ago on Google
    Most of previous reviews have been paid and fake. The pattern of writing is very obvious, such as: I love this place”. Ikea has a lot of space for improvements some of these are: - become a modern company that will allow its customers to visit stores with their pets (dogs). - Stop ripping off your customers for services you don't provide. One of example is when a customer wants to pick up (takeaway) a ordered product in your store, you charge a fee of about 35-50 euros. This is not normal business behavior!
    2 people found this review helpful 👍

  • 1/5 Gizem A. 8 months ago on Google
    You place your online order, they will happily take your money and they will also happily take a whopping 95€ for delivery. Then on the delivery date they don't show up, make you wait at home, they won't tell you when they are going to show up. Two days after the supposed delivery date (9 days after the order date) they tell you that they do not have the goods that you ordered -would you like your money back? Haven't seen such terrible customer care in long time!
    2 people found this review helpful 👍

  • 4/5 Bernd W. 1 month ago on Google • 321 reviews New
    Lange nicht hier gewesen und ein Riesen-IKEA-Fan bin ich auch nicht. Aber hier kann man wenig falsch machen: ausreichend Parkplätze vor dem Markt und in der Tiefgarage und durch die Nähe zum Südkreuz auch eine sehr gute öPNV-Anbindung. Schön finde ich den Wintergarten (Pflanzen und Gartenmöbel) und das Restaurant mit Blick über das Areal. Mittlerweile gibt es viele Selfscanning-Kassen, so dass das Bezahlen ziemlich fix ging. Kritik hab‘ ich natürlich auch: der Kaffee schmeckt gar nicht -und dabei hatte ich schon auf Crema als „Spezialität“ (1,75 € + 1,00 €) upgegradet! 😆 (Coffeebar war leider geschlossen..) Und eine Warnung: NIEMALS Samstags da hin gehen!! 😆

  • 5/5 Kaan �. 1 month ago on Google • 56 reviews New
    It is quite large and enjoyable to visit.
    1 person found this review helpful 👍

  • 5/5 Kantemir A. 6 months ago on Google • 52 reviews
    Go to place for pretty much everything we need for home starting from toys for children and ending with the furniture. Everytime we enjoy with the whole family taking a tour within IKEA, sometimes of course we just go straight into the market to pick up needed items. It's very comfortable to navigate with the help signs. The only thing I didn't figure out yet is shortcuts (didn't see any signs, but maybe I wasn't looking well).
    1 person found this review helpful 👍

  • 5/5 Aya R. 2 years ago on Google • 40 reviews
    Love the place there, full of a lot of stuff for every one. Also their food is very nice and cheap. Use your Ikea family card and get 1 coffee for free. The staff is friendly and helpful.
    1 person found this review helpful 👍

  • 1/5 Nanda D. 2 years ago on Google • 17 reviews
    The most traumatic experience. If you are planning a kitchen STAY AWAY from IKEA Tempelhof. You might pay a little more in another kitchen provider, but you won't have to deal with 3 months of delays, pieces of kitchen everywhere in your house, stopping you to live your life on your new place. When you pay more than 1K for assembling, you expect IKEA team is doing it, BUT NO they will send a 3rd party team that will not assemble the kitchen because the kitchen planner in IKEA committed the mistake of not showing where the electrical cables are placed. And IKEA will blame you (the consumer, even thought he cables are placed on a standard place) for their mistakes on the planning. Because of course, they go to your place with a very fancy 3D measuring the space but they WON'T detect where cables are placed and where is possible to drill or not. They will blame you for not providing an electricity map that WAS NEVER requested earlier, before you did the full payment of around 7k + 1k for assembling. They got the money and I got 2 months and a half without a kitchen ready. They sent me the wrong oven too. They still did gave us no solution -- today is the 15th of November! And this drama of kitchen planning started in June 2021. IKEA Kitchen team committed numerous mistakes in our project and since September, the 1st attempt to assemble it (today is 15th of November) they tried twice to install our kitchen, and say "we can't drill your wall because of electrical cables" and the last attempt they simply sent the same 3rd party assembling crew, that mysteriously made pieces of our dishwasher disappear and I'll have to pay for it. So if you want a real kitchen planner, please do RUN AWAY from IKEA! They were the most traumatic experience and we are living today with several kitchen pieces in our flat because they couldn't even take them away, to allow us to have a living room, for the 2 months and half wait. And to think we paid more than a thousand euros for that traumatic experience. It took 1 year to have the kitchen done. I can prove with documented emails if needed.
    1 person found this review helpful 👍

  • 1/5 Vladimir E. 4 months ago on Google
    What a nightmare. I spent 20 minutes looking for just one item in IKEA work section, asked for help six (!) salesman and woman, no one was able to help. In the end I was helped by... another customer (!), who went searching with me. This level of service (no service, basically), complete ignorance and unwillingness to help is shocking. It felt not like IKEA, but as a soviet style warehouse, with unfriendly staff. I would not go there anymore, but only buy stuff online. Sorry, guys, but it is not what I would expect from IKEA.
    1 person found this review helpful 👍

  • 3/5 Seve C. 1 year ago on Google
    Basically a normal Ikea, though it does not have nursery pots for plants despite selling quite nice ones. Somehow even the alocasias seem to be doing fine there, so I guess you can actually get pretty healthy plants. A bit more ranting is about this specific Ikea selling some wall color, but no brushes to actually apply it. Go there to get some random stuff, but I wouldnt depend on this Ikea for very specific things.
    1 person found this review helpful 👍

  • 1/5 Elton B. 4 months ago on Google
    Worst delivery and customer support ever. Bought 6 times from them, never got the delivery at the initial delivery date, always with 2, 3 days delay. Messed up the delivery items twice.

  • 3/5 Juan D. 8 months ago on Google
    I wanted to return a couple of items, something small. In the customer service area there is only one counter of six working and we are around 30 people waiting. It looks like this will take me all afternoon. They are very fast to collect, but apparently extremely slow for returns. an entire afternoon of my life lost for two dishes.

  • 5/5 Branko D. 1 year ago on Google
    One of the most romantic places in the world with unmatched energy of young couples building their homes together. Pro tip: Take your loved ones to lunch/dinner at the IKEA restaurant. Everybody loves it!

  • 5/5 Cagatayhan K. 1 year ago on Google
    Without the guiding signs, you would definitely get lost. It is a very big place and the employees are friendly and interested.

  • 1/5 Masaharu N. 1 year ago on Google
    I came here with my mother. We had some furniture and some coffee. The coffee machine area has an incredible smell. Really unbelievable. It is possible that the machines are not cleaned at all. It smells like a lot of bacteria are in the machine. Now, my stomach is not well. I am not sure if there is a relation, but I would not be surprised.

  • 5/5 Enmanuel O. 1 year ago on Google
    Ikea. You know how it is. Many interesting things to buy or try. The restaurant was also good.

  • 4/5 Phebe Y. 1 year ago on Google
    IKEA makes furnishing and decorating your home easy. They have a whole lot of options that fit every kind of budget. Got my open kitchen done by them instead of doing it myself and it was done well and quite quickly. The staff is friendly and helpful. The food corner at the store makes it easy to shop with kids!! The only drawback is the lack of variety when it comes to fitted sheets . They don't have the most fun colors in this section. Love the cushion covers though. Overall, it's definitely worth it.

  • 1/5 Dhhdv F. 4 months ago on Google
    4h wait on a weekday to give back some items. The poor minimum wave slaves work at minimum wage speed. This is human suffering on the highest level. Highly recommend it

  • 5/5 Otobong O. 1 year ago on Google
    Great food options at good rates.

  • 1/5 Oksana B. 1 year ago on Google
    Had really terrible experience with them. Bought a defective piece of furniture, but half assembled it before finding out the issue. Had to bring it back to them and received just a refund! They offered us 30 cents per kilometer for transportation cost, which is nothing! Their delivery costs 40+ euros. And no compensation for inconveniences! Nothing! Never ever gonna buy anything from them!

  • 4/5 Reiner S. 2 years ago on Google
    Great, but kafkaesque at times. Why? If follow the signs to "myriads" of free parking spaces you'll end up in nowhere ☹️

  • 5/5 Arleta 2 years ago on Google
    Nice but due to being the main Berlin store items often out of stock.

  • 5/5 adrien d. 2 years ago on Google
    Staff is very helpful and friendly. Practical place with not much waiting time during the week.

  • 2/5 Alexia M. 2 years ago on Google
    One sort of fitted sheet available, really?

  • 5/5 Nola b. 2 years ago on Google
    My room looks beautiful now really nice plants and furniture

  • 5/5 Nico V. 3 years ago on Google
    With ikea I highly recommend you know what you wanna buy unless you want to spend long times in there :-) I bought a nice desk for myself and the staff was very helpful. If you wanna get it delivered then there are loads of options for it. There is a restaurant with amazing meatballs in it and behind the checkout you can buy this for home :-)

  • 2/5 Kazanian's E. 2 years ago on Google
    Ikea is pretty much the same all over but I'm giving only 2 stars because the food was dreadful and poorly stocked, waited for 10 minutes for the salad dressing to be replaced (ended up leaving before it was) and two out of the three things I wanted was out of stock. I expect stores like this to have excellent stock control but there were many empty shelves and that is simply bad management.

  • 4/5 Nick C. 2 years ago on Google
    The branch is OK, but the customer support department is awful. There are very long queues, every return takes 10-15min, I spend 1h there to resolve a simple request.

  • 5/5 LOOK N. 2 years ago on Google
    Cool to be here on this day

  • 4/5 Eric L. 2 years ago on Google
    3rd best place to buy cheap, furniture in Berlin. Also, the showroom toilets don’t flush. Must be broken.

  • 4/5 Anton 0. 2 years ago on Google
    I liked the food but the exit takes a while to get to

  • 5/5 Seireen93 1 year ago on Google
    Nice and clean Ikea with a pleasantly big plant department. The staff was very helpful, kitchen planning was easy thanks to the help of the team.

  • 5/5 Andrea F. 2 years ago on Google
    Very helpful staff. We missed one piece inside our box and had to ask for one to complete our bed and they opened literally two new packages to give us the missing piece without a blink. Appreciated!

  • 3/5 rutu m. 1 year ago on Google
    Too big. So if we want to buy just one thing and directly go for billing then no shortcut available. You must walk through all the sections and walk a lot just to buy one item. So, it's bit chaotic if you going there for just 1-2 items. There should be some short way for customers who had purchased their desired items and now go out for billing.

  • 5/5 Sriparna T. 1 year ago on Google
    IKEA restaurant is always my very favorite place. I love love their food. Tried Chicken Schnitzel with asparagus and the meatballs were awesome as well. Loved the soda and the apple strudel and the strawberry cheesecake.

  • 1/5 Thoma S. 1 year ago on Google
    If I could, I would give it zero stars. The worst possible service ever experienced. I booked something online and also payed the transport. My only mistake was that I gave my incorrect number. Now there has been one week, and although I gave them the correct number now, they haven't called me yet. And even if I go there by myself the costumer service don't give me an answer. This is the first and the last time I shop at IKEA.

  • 5/5 George B. 1 year ago on Google
    Everyday fresh Due to the mass traffic taking place at the restaurant. It requires a bit of time to get you food.... Nevertheless, it is worth every minute waiting.

  • 4/5 Kinga B. 1 year ago on Google
    You could spend an entire day here and max out your credit card easily. Lots of products to choose from.

  • 2/5 Karina P. 2 years ago on Google
    Disappointed.No cappuccino -only cafe crème. Also no refill of hot drinks. Strudel now with paid (per portion ) sous. Vegetarian dish(on the photo) was tasteless and just not worse even one €.

  • 3/5 Euge A. 2 years ago on Google
    Restaurant is ok, but the guy at coffee stand was never there!

  • 5/5 Ayodhya P. 1 year ago on Google
    Love the vegi nuggets. Tried it two times. This is available only in this ikea restaurant. Hope it will also be available to other ikea restaurants as well

  • 4/5 Septi Dwisidi H. 1 year ago on Google
    There’s nothing else to say about IKEA except it’s a place where you can find almost everything that you need for your house. Some of the products are overpriced but some of them are pretty cheap. Really love their display room. And if you get hungry the cafeteria is decent


Call +49 6192 9399999 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Assembly service
  • Recycling
    • ✓️ Batteries
    • ✓️ Light bulbs
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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