1/5 Dennis A. 3 months ago on Google • 53 reviews New
I’m
now
on
night
8
of
a
12
night
stay,
and
the
service
at
this
hotel
is
horrible.
As
someone
who
spends
200+
nights
a
year
in
hotels,
I
expect
better,
especially
from
a
Crowne
Plaza.
First
day,
stood
at
the
reception
desk
for
almost
15
minutes
before
a
staff
member
came
to
the
desk.
Did
not
receive
housekeeping
service
on
the
second
day,
inquired
on
the
morning
of
the
third
day
and
was
informed
it
was
by
request
only,
and
I
told
them
I
had
not
been
made
aware
of
this
upon
checkin,
and
there
is
no
signage
present
anyway
to
this
effect.
I
informed
the
agent
at
that
time
that
I’d
like
daily
housekeeping
service.
The
room
was
serviced
the
following
day,
but
then
again,
the
room
was
not
serviced
the
day
after,
I
again
told
the
front
desk
that
I’d
like
daily
service,
and
my
room
had
not
been
done,
and
they
said
they
would
note
it.
The
next
day,
still
no
service.
In
the
past
8
days
it’s
been
done
twice.
When
I
called
the
front
desk
yesterday
afternoon,
the
phone
rang
for
about
10
minutes
before
someone
picked
up
and
put
it
on
hold
for
another
5
minutes.
I
told
them
I’d
requested
daily
service
and
had
not
received
it
again,
and
I
would
need
my
towels
refreshed
and
trash
taken,
she
said
she
would
send
someone.
30
minutes
later
I
called
back
and
she
said
“fine
I’ll
just
do
it
myself”.
About
10
minutes
later
a
bang
on
the
door
to
find
towels
in
a
bag
left
on
the
handle.
I
return
back
to
my
room
today
to
find
it
yet
again
has
not
been
serviced
-
went
to
the
front
desk
and
the
agent
working
just
immediately
tried
to
comp
a
night,
which
to
a
leisure
guest
might
be
fine,
but
as
a
business
traveller,
that
doesn’t
help
me.
She
responds
with
“fine,
what
do
you
want”
-
I
just
want
my
room
serviced,
like
I’ve
requested
(almost
daily)
and
have
been
told
it
would
be.
Is
it
so
complicated
for
a
hotel
to
do
a
stayover
housekeeping
service?
If
you’re
staying
for
more
than
one
night,
don’t.
It’s
not
worth
it.
The
rooms
themself
are
decent,
though
the
water
pressure
in
the
shower
is
not.