I had an appointment at 3pm with a therapist which was canceled 3 days in advance. No problem, things happen, and they rescheduled me for the same day with a different therapist. Sounds good right? But then they canceled my second appointment a couple hours in advance. Acted like it was no big deal, refused to reschedule me any sooner than a full 2 weeks later, and refused to give me my money back. Don't get me wrong, I'm not mad at the therapists, sometimes life happens. But the customer service is awful. (Did I mention that they canceled both appointments by text?) All of this while they charge clients the full price of a massage if that client cancels with less than 48 hours notice. I know, because I once got charged when I rescheduled with only about 40 hours of notice. (24 hrs notice is industry standard.) I'm a massage therapist and have been in the business for a long time. Trust me when I say that if you want to be treated with respect, go somewhere else.

Love coming to this location! They have taken lots of precaution throughout the pandemic. I appreciate you are now able to book online, quickly and easy! Mike is wonderful! My last visit I tried cupping, which I did not know was available until I booked online. So glad I did- definitely well needed. The receptionist and staff are incredibly friendly and kind and make your check-in quick and safe. My family and I have been going here for about three years now and recommend anyone to go!

Tito is amazing! I leave feeling the most relaxed I've ever been after a massage. He's highly skilled at finding the knots and working out the muscle tension. Very professional too....I feel like I truly have time to myself following a stressful week at work. Thanks, Tito!

I like the calm atmosphere, and friendly service. The therapist was tentative to my target area.

My experience at Elements massage was awesome. It was my birthday and I was so stressed out from work. Tito was amazing. I left there feeling like a new person. All my stress was gone. Body was extremely relaxed. Thanks for the best gift.

They have a friendly atmosphere, along with the people that works there. The masseuse helped relieved quite a bit of tension with my neck and knee issues. They were great! I will be continuing to use their service, for sure!

The front desk staff are always cheerful and friendly. I’ve seen multiple therapists and they’ve all been great. The entire location is not only clean, but peaceful and welcoming. It’s so relaxing that it’s hard to make it through a session without falling asleep! Love it!

Always have the best experience here! Intuitive masseuses and friendly staff!

The ladies at the front are so nice here , I usually see Miranda who is so sweet and leaves me pain free. Highly recommend this location.

Franchise chain, they never answer the phone always to voicemail. Don’t return your call promptly. The last massage I got here they charged me for the add on, which was supposed to complementary because I got the subscription. Ended up canceling due to deceptive practices. Wouldn’t recommend.

Morgan is a master masseuse! Friendly, warm, and very knowledgeable, I couldn’t ask for a better massage experience.

Good therapist, friendly staff and clean environment with good equipment

I have been a member of Elements for several years now. I give them a rating of 5 stars. I recommend them to anyone looking for a good massage. They do a great job of taking my feedback and remembering my personal massage preferences.

Thank you to my sister/friend Sharon for gifting me this wonderful experience. It was the best massage I EVER had! My therapist Ina was great, she asked questions, listened and then executed! I will be returning and getting the membership!