(Translated by Google) The day my mother stayed at the hospital on 23/07/22, she received less professional service from the old nurse at the HCU. Lack of understanding of the patient's condition (aka don't care) Its nature is like underestimating the patient'. I am very disappointed, you need to know that my mother is sick, not your mother. If other people do as you do , then you know . I suggest never go to this hospital. So bad (Original) Hari di saat ibu saya menginap di RS 23/07/22 mendapatkan Pelayanan dari suster tua yang ada di HCU kurang profesional. Kurang memahami keadaan pasien ( alias don't care ) Sifatnya seperti meremehkan pasien'. Saya sangat kecewa, perlu anda tau yang sakit ibu saya bukan ibumu. Jika orang lain berbuat seperti anda lakukan , baru anda tau . Saya menyarankan jangan pernah pergi kerumah sakit ini. So bad 👎👎👎👎

Pelayanan dokter spesialis nya kurang memuaskan Setiap kontrol ke spesialis ga pernah dokter nya on time selalu telat telat 30menit masih oke lah,,, ini telat bisa 2-3jm,,, Di tulisan jam 6 sore buka, jam 8 baru datang dokternya,,, Pernah sampai jm 2 pagi gara" dokter nya telat 3jam.... Dan antrian nya bener" luar biasa ... Sampai nomer 80 ... Dokter spesialis emang sperti ini atau gimana? Atw emang ini pake bpjs jadi asal di kerjakan aja?? Dan kasian nya lagi ini dokter spesialis yg menangani penyakit yg rata" pengidap nya lansia,,,,, Tolong di perbaiki lah pak

(Translated by Google) It's a shame here if you don't use a referral from a hospital or clinic that has been registered with BPJS, you don't want to accept it.. or don't want to be complicated or a gym.. even though it's only in different districts. I hope it's fixed. 1%. (Original) Sayang di sini klo g pakek rujukan dari rs atau klinik yg telah didaftarkan di bpjs g mau nerima..entah atau g mau ribet atau gimna..padahal hanya beda kecamatan saja.semoga di benahi.atau di baca komen saya ini..meskipun hanya 1%.

Awesome

If u looking for a hospital that have many thing that even like a county hospital, this was a very good place. I lived near here, and often going here if need something about my health

If possible, please help with the children's polyclinic. Don't be near the pulmonary polyclinic, because it's a pity that newborn children are vulnerable to health, pulmonary polyclinic patients sometimes also queue at the pediatric polyclinic's seats, and most of the patients cough, please pay attention to the place 🙏

One of the best hostipal in town, kind and fast respond

(Translated by Google) Unsatisfactory service. Scheduled to write at 4-6 pm. Queued from 4 to 7 the doctor has not come yet. From the service side, there is no certainty. Please fix again. It's a pity for those who are queuing but not given certainty. (Original) Pelayanan kurang memuaskan. Dijadwal tulisanya jam 4-6 sore. Antri dari jam 4 sampai jam 7 dokter belum juga datang. Dari pihak pelayanan ga ada kepastian. Tolong diperbaiki lagi. Kasian yg antri tp ga dikasih kepastian.

(Translated by Google) Unprofessional service, especially for spas, the flow is troublesome for patients, registering in the morning, weighing in the afternoon, checking in the afternoon is too time-consuming, in the afternoon the spa doctor has gone home, hello, this sick child has been told to go back and forth, leaving the doctor there even though the nurse said between 6 and I also came according to the recommended hour, so what's the use of the phone number, why isn't it contacted (Original) Pelayanan tidak profesional,khusus spa alur menyusahkan pasien, pagi daftar, siang timbangan, sore periksa terlalu membuang buang waktu, giliran sore datang kesana dokter spa nya sudah pulang, hallo ini anak sakit udah di suruh bolak balik, giliran sampai sana ditinggal sama dokternya padahal perawatnya bilang antara jam 6 dan saya juga datang sesuai jam yg disarankan, terus gunanya nomor telp untuk apa kok gak dihubungi

The nearest hospital in here

The service was not good when the patient was already urgent, he was told to register at the general polyclinic, it wasn't immediately handled, I waited half an hour, I went in and asked, I thought there was a doctor inside but it turned out there wasn't one and I went to the emergency room again and then he was handled, please improve the service.

The first time my child was hospitalized at RSU Muhammadiyah Bandung, he was admitted on June 27th and returned home on the 30th. Good and friendly service, doctors, health workers and officers are all polite and kind From the emergency room we were moved to Mas Mansur's room 1E on the 2nd floor, 1 room containing 4 rooms The room is clean, there is air conditioning, a sink, a clean bathroom, the food menu is healthy and decent 3 times a day Even though we use BPJS, the service is good and there is no discrimination The service is also not complicated, thank you very much to RSU Muhammadiyah, good luck and progress and be better in all its services 🙏🙏🙏🙏

(Translated by Google) The service at the pharmacy installation is very long. The number of drugs prescribed by the doctor is not in accordance with what is given (yes, maybe because BPJS patients only have that amount) but it should be explained, the lack of medicine can be paid for. But this is not explained. After being complained via telephone, it was also only accepted without any changes in the next control (yes, even though the cs was friendly). And fortunately, I can read a doctor's prescription, you can buy the LESS medicine yourself at an outside pharmacy. If this continues, how do you want to recover, it doesn't match the recipe. Actually, I'm here because the doctor I want is practicing at this hospital, otherwise I don't think I'll be here. I hope you get well soon so you don't come back here, sad huff. (Original) Layanan di instalasi farmasi lama sekali. Jumlah obat yg diresepkan dokterpun tidak sesuai dengan yg diberikan (ya mgkin krn pasien bpjs jatahnya cuma sekian) tapi harusnya kan dijelaskan, kekurangan obatnya bisa ditebus berbayar. Tapi ini tidak dijelaskan. Sdh dikomplain via tlp juga cuma diiyakan tanpa ada perubahan di kontrol berikutnya (ya meskipun cs nya ramah). Dan untung aja bisa baca resep dokter, bisa beli sendiri obat yg KURANG tadi di apotek luar. Kalau gini terus gimana mau sembuh sih, ngga sesuai terus sama resepnya. Sebenernya kesini juga krn dokter yg diinginkan ada praktek di RS ini, kalau engga sih kyknya ngga akan kesini. Semoga cepet sembuh aja biar ngga balik kesini hufff sedih.

(Translated by Google) For the clinic, sometimes the specialist doctor is not certain to come (not according to schedule), for the parking guard in front is very unhelpful. If there are vehicles going in and out of the hospital, they should be assisted to regulate traffic flow. But even cool and cool to play HP (Original) Untuk klinik terkadang dokter spesialisnya tidak pasti datangnya (tidak sesuai jadwal), untuk penjaga parkir di depan sangat kurang membantu. Seharusnya jika ada kendaraan keluar masuk RS dibantu untuk mengatur arus lalu lintas. Tetapi malah cuek dan asik mainan HP

(Translated by Google) Pharmacist service is very slow, disappointing. waiting in line for medicine for up to 3 hours has not been served, it is my turn to be asked to go home and take it the next day, please, please fix the pharmacy service. (Original) Pelayanan apoteker lambat sekali, mengecewakan. antri obat sampai 3jam blm dilayani, giliran ditanya disuruh pulang ambil besok harinya,,, tolong donggggg pelayanan farmasinya dibenahi.

LAMAAAAASSA BANGEEETTTTT .. Administrasi dari jam 5.30 sampe jam 9 belom kelar ini kek manaa ??? Ga sekalian pasiennya nambah hari lagi buat rawat inap ?? Dokter gak ontime , bilang jam 2 dateng ternyata jam 5 baru nongol .. hebat sekaliii !! Sangat tidak rekomen !!

For control schedule The hours are always late. There is no consistency at all Told to come at 6 pm, waited until 9 o'clock before it started. A little disappointing🤧

The doctor was quick but the queue for the prescription was VERY LONG!!! Slow ,

For children's clinics, for handling baby piercings, if you are not used to having baby piercings, please ask your parents first, whether to treat them or not, it's a pity that my children had to change nurses 3 times because they were both not used to baby piercings. So over time you feel pain due to unprofessional handling.

(Translated by Google) very good service but why now patients in the emergency room who have just arrived are not immediately given first aid but are waiting for registration and queues (Original) pelayanan bagus sekali akan tetapi mengapa sekarang pasien di IGD yg baru datang tidak langsung diberi pertolongan pertama akan tetapi menunggu pendaftaran dulu dan antrian

SDM apotekernya rendah atau management rumahsakit yang tolol ya?Antri untuk mendapatkan 3 obatnya lama banget 4jam lebih,harus dikasih uang dlu baru didahulukan

(Translated by Google) bad service, very long pharmacy queue the former infusion swells up to 3 days when I was eating I was suddenly told to leave with the excuse "ROOM WILL BE PAINTED" if you really want to renovate, don't use the room, don't feel bad for the patient (Original) pelayanan buruk, antrian farmasi sangat lama bekas infus membengkak sampai 3 hari pas lagi makan tiba2 disuruh keluar dgn alasan "KAMAR AKAN DI CAT" kalau memang mau di renov ya jangan dipakai dong kamarnya, gak kasian sm pasien

(Translated by Google) Very disappointed, I registered online to get queue number 2 & I scanned the card at set 8 in the morning, and he said now if I enter the room according to the serial number scanned, and I scanned at set 8 there's no one yet why can I get queue number 15 ??? and those who scan the card at 10 get the queue number 16 ?? If it's like this, I'm losing time, right? I left early in the morning so I could queue early because I had a baby at home but instead got the last queue number! The system has to be fixed with problems like this because it's very, very detrimental! Thank you (Original) Sangat kecewa , saya daftar di online dapat nomer antrian 2 & saya scan kartu jam set 8 pagi , dan katanya sekarang kalo masuk ruangan sesuai dgn nomer urut scan , dan saya yg scan jam set 8 belom ada orang kenapa dapat antrian nomer 15 ??? dan yg scan kartu jam 10 dpt nomer antrian 16 ?? Kalo kyak gini saya rugi waktu dong ?? Saya berangkat pagi supaya dapat antrian awal karena punya baby di rumah tapi malh dapat nomer antrian terakhir ! Harus di perbaiki sistem nya yg bermasalah kayak gini karena sangat sangat merugikan ! Terimakasih

It's true what people say, sick patients in the emergency room are not treated immediately, they have to wait for administration first, after that they wait a long time for the nurse, and they don't accept BPJS patients without a referral letter. , if they don't go, they get angry, even though the patient is sick, it's really serious, Finally, I immediately moved to another hospital and immediately received treatment from the doctor and got a room in a matter of minutes.

The service is not good, patients are not treated immediately but have to wait for administration, go to the general clinic, wait for a room, etc. To wait for action to wait more than 1 hour, poor patient, please improve the service.

Please reprimand the security guard in front, tell him to be friendly with the patient, why do people want to park and instead look at him and his words are not pleasant and are rude to the patient. Thank You