Debonairs Pizza image

Debonairs Pizza

Restaurant Pizza restaurant Meal takeaway

Modern fast-food chain serving classic & speciality pizzas, plus hot subs & soft drinks. People often mention order, pizza, service, call,


Address

Bethal Retail Convenience Centre, 12 Eeufees St, Bethal, 2309, South Africa

Website

location.debonairspizza.co.za

Contact

+27 17 647 3167

Price rating

$$ $$

Rating on Google Maps

3.30 (99 reviews)

Open on Google Maps

Working Hours

  • Monday: (Christmas Day), 10 am to 9 pm, Hours might differ
  • Tuesday: (Boxing Day), 10 am to 9 pm, Hours might differ
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10:30 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: order (9) pizza (8) service (6) call (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nondumiso M. 4 years ago on Google
    Very bad i ordered 40min before but when i was there to collect order still was still not ready they said it will b ready after 12min so what was my reason to pre order because i did not want to wait and basically i wasted my airtime andvenergy and the cashier did not even spologise i cancelled snd she had a very bad attitude service was rewlly psthetic
    2 people found this review helpful 👍

  • 1/5 Amanda-Leigh K. 1 year ago on Google
    Pathetic service. Order placed online call about 15times and finally getting through they transfer you to someone not even on duty in the store. Loraine says that Thandi and Thandeka is there. Its been an hour and a half and still no feed back as to when we will actually receive the pizza. Kids are grumpy and hungry and late for bed. What was supposed to be an early family evening turns into a sandwich dinner. Not cool at all!!!! Absolutely Pathetic!!!! No accountability or resilience! R449.70 what a waste of time!
    1 person found this review helpful 👍

  • 2/5 cold k. 1 year ago on Google
    I went to that place for 3 days to buy the same thing and in those 2 days I didn't receive my free cola and on the third time I asked for it and I got it I asked for it because while I was waiting i saw customers leaving with no free drinks and heard the manager telling the lady who we make orders to to take out em drinks they didn't give to the customers so they can leave with them
    1 person found this review helpful 👍

  • 1/5 Roxanne K. 2 years ago on Google
    The pizza was good. But the service was pathetic. They lady said 20 minutes I ended up waiting there for more than 30 minutes. What's the point of ordering online if you have to wait for so long. I would have then rather just go into the restaurant and ordered by the teller. Very disappointed. There was one lady that helped me with my order...she went out of her way to make sure my order was ready for collection. In future if you say 20 minutes please stick to it. We have other commitments to take care off
    1 person found this review helpful 👍

  • 1/5 Bruh L. 4 years ago on Google
    Found a hair in the pizza. Disgusting and unacceptable for any "fast food" chain. I say "fast food" in quotes because they take 2 years to deliver it. Will be making a trip to the store soon.
    1 person found this review helpful 👍

  • 1/5 leago n. 1 year ago on Google
    Delivery took 2 hours if not 3

  • 5/5 RIDWAAN O. 2 years ago on Google
    Food is always great! Keep up the excellent customer service! And when a customer orders double cheese on a pizza kindly make sure its double cheese please.

  • 1/5 Adriana Catherina “Adri” B. 3 years ago on Google
    Bethal Debonairs is giving people food poisoning. They also don't deliver all you items ordered. Last time I ordered there, I had to call in because half of the order was missing, when they came back there were still sides missing, end up driving there taking the whole order and ask then "if it this looked the whole order?". They end up giving me old cheese grillers that tasted horrible. People staying in the flat with us both got food poisoning and large intestine infection after eating Debonairs Bethal's Pizzas last week.

  • 1/5 Monique S. 2 years ago on Google
    I have been waiting for 2 hours now for my pizza even spoken to the manager and she said its on its way really how long can a person wait

  • 1/5 Anakha Z. 3 years ago on Google
    Bethal theres this orange lady. I made a mistake i entered by the wrong door. Wangithuka. I made a mistake i didnt deserve that form her. I will infect the with covid . made me cheap . no more i tell . will stick to amakota from now on.

  • 1/5 johanke S. 5 months ago on Google
    I wish I can give them less that one star. We have been waiting 2 hours for pizza... We have called the store and the lady very rude and unhelpful! They have told us several times that the driver is on the way but no one is coming. Please spare your time and money and don't order from them!!!

  • 1/5 Llandré L. 4 months ago on Google
    My order was places more than 2 hours ago, but hasn't been delivered yet. The call centre transfers my call to a line that no one answers. The call centre also called the store manager, but to no avail. Some serious management changes need to be made there as this has happened multiple times before!

  • 1/5 Kobus V. 5 months ago on Google
    Worst service!!!! Took 2 hours to deliver our food. On arrival, it was not the stuff we ordered. Tried to phone but nobody answers. Pathetic!!!!!

  • 4/5 Leonardo W. 3 months ago on Google New
    Love their pizza. Just don't go there on pay days just too busy

  • 1/5 Gugulethu V. 4 months ago on Google
    The service was so poor and they kept dropping the call

  • 2/5 Erick Z. 6 months ago on Google
    Waited more than an hour for my pizza


Call +27 17 647 3167 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Halal food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

Trends



Last updated:

Similar Restaurants nearby

FIREPLACE Roadhouse image
1
FIREPLACE Roadhouse
Diner
👍👍 Service is great. The small restuarant at Fireplace Roadhouse looks and feel like a 60's diner
$$ $$
4.10 (1.6K reviews)
Burger King Secunda (Drive-thru) image
2
Burger King Secunda (Drive-thru)
Hamburger restaurant
Well-known fast-food chain serving grilled burgers, fries & shakes.
$$ $$
3.90 (1.6K reviews)
Oregon Spur Steak Ranch image
3
Oregon Spur Steak Ranch
Family restaurant
Restaurant chain with a family-friendly vibe, dishing up steaks, burgers, ribs & wings.
$$ $$
4.20 (1.5K reviews)
McDonald's Secunda Drive-Thru image
4
McDonald's Secunda Drive-Thru
Hamburger restaurant
Classic, long-running fast-food chain known for its burgers & fries.
$ $$$
3.80 (1.5K reviews)
Lake Umuzi Waterfront image
5
Lake Umuzi Waterfront
Serviced accommodation
Subdued lakeshore lodging offering an outdoor pool, a relaxed restaurant & complimentary breakfast.
$82/night
4.30 (1.5K reviews)
Last updated:
()