The Crown Guesthouse image

The Crown Guesthouse

Guest house

😠 Never coming here again the stay was terrible. Requested a double bed or rather tge same room that I usually use when i book there when i arrive i get a 3 quarter bed. Even so, while I was making the booking I called Anita and she has only 2 rooms and she mentioned that it's a standard room with sim...


Address

16 Kroon Ave, Bethlehem, 9701, South Africa

Website

www.thecrown.co.za

Contact

+27 82 855 8522

Price rating

$69/night

Rating on Google Maps

3.60 (94 reviews)

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Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 nobulali s. 5 years ago on Google
    Never coming here again the stay was terrible. Requested a double bed or rather tge same room that I usually use when i book there when i arrive i get a 3 quarter bed. Even so, while I was making the booking I called Anita and she has only 2 rooms and she mentioned that it's a standard room with similiar than the one i'm used too she never mentioned anything about 3 quarter beds...this simply means that she lied and didn't care at all. When I complained on the same day that I'm not comfortable with the bed and I asked that can't she put them together she spoke with some unprofessional tone and told me that she can't put the beds together and that why do I want so and that am I expecting someone to sleep over? Imagine saying that to a client that has booked to stay for the whole week. To sum it up no courteosy of anything or no proper explanation was done by Anita to redress the situation All I got was my invoice on top the table 2 days before my checkout date. The stay was aweful and the hospitality standards and attitude of the lady is appalling. I will never book at this place again and I shall spread the word.
    2 people found this review helpful 👍

  • 5/5 natasha n. 1 year ago on Google
    The host/ owner were extremely welcoming and made us to feel at home- such a gently soul that loves the Lord 🙏 The breakfast delicious. The staff so loving and motherly and they were all overall very caring to ensure that we were comfortable and lacked nothing. Even the gardeners were so helpful and friendly and the garden is well looked after- green and healthy! Each unit has its own unique artwork and the decor is exquisite 👌 ✨️

  • 1/5 Lebeko R. 2 years ago on Google
    The lady was quite irritable and not welcoming at all. The plugs are not easily accessible. The bed is quite hard. I would not really recommend it to anyone especially black people. The rooms are beautiful.

  • 5/5 Tebogo R. 4 years ago on Google
    It's a must go to place in Bethlehem stylish rooms,clean,five star vibes , beautiful garden,lekker breakfast and safe place to sleep in. Friendly staff including owners loved their dogs as well.

  • 5/5 Leandri van E. 2 years ago on Google
    Clean, caters for needs. Friendly staff. Delicious food. Well done

  • 4/5 Tanya Van R. 4 years ago on Google
    What a wonderful place to stay. Rooms were beautiful and cleaned, breakfast was wonderful. I will definitely book here again.

  • 1/5 Stefan K. 9 years ago on Google
    Worst Worst Worst Service from a ''Guest'' house I have EVER experienced,ask the price of their meals before hand..Its a rip-off, R180 for a piece of chop,potatoe and small salad..Ridiculous!! And not to mention the rudeness from the owner Kallie...

  • 4/5 stephen p. 5 years ago on Google
    Nice, open rooms, great parking space. I loved the house and hospitality. Clean and affordable guesthouse

  • 4/5 Philip de B. 5 years ago on Google
    Excellent - very clean and affordable accommodation with very friendly staff/owner - Definitely worth every cent you will spend

  • 2/5 William M. 8 months ago on Google
    Well things are run old fashioned way and standards are not known here. From manager to service ladies. This is terrible to say the least and plugs not working wooow...never ever back here


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