It took me some time to really think about this review. It is my local shopping centre so I wanted to really be fair with how I shared what I am about to. But I think I was considering staffs feelings more than my own experience I had had. I will give a three stars for the positive experience I did receive in relation to the incident but I also am not impressed with a few things that have stuck with me and moving on a year later no improvement has been made. When I was 6 months pregnant I was attacked in the parent room by a drug addict who was walking back and forth and screaming at people. At that current time I was using the rest room and also had my 2 year old toddler with me. I saw her through the stained glass hanging around outside my door and was scared to come out. To get right to it she ended up threatening me and grabbed me and assaulted me leaving me with bruises all over my face including a very black eye, I also had to grab her and throw her outside by her hoodie in hopes a camera outside would catch her and someone would call for help…. because I was scared she was going to hit my stomach or attack my son. Now when I had turned around while screaming for help inside the parent room (before I made it out the doors) there was a gentleman from centre management with a shaved head and glasses. I always see him walking around. He was there at the door and walked away and didn’t bother to call security or intervene, I had a screaming and crying toddler and I was noticeably pregnant. Problem number 1. Problem 2. No working cameras to protect vulnerable people including mothers who may be on their own with children or elderly people (in the corridor. Only working camera that caught the face of my attacker was outside the whole area covering all the entries of the toilet) third problem. When I was upstairs at centre management shaking and crying terrified of what had happened on the phone to my husband telling him what had happened AS ANYONE NATURALLY WOULD a lady with a hijab had the disgusting hide to come out and say to me not to be talking to my friends about what had happened… in a very judgmental way! How dare you!! The problem is now, a year later is that people are still just hanging out in the parent rooms. Teenagers coming in taking up the seats breaking the doors charging their phones… other people coming in to sit down and have a break and sit down. I find myself nursing my baby outside of the doors because I am too scared to be ina closed environment or because their are no rooms available or I don’t nurse at all if I am feeling unsafe. When this incident happened you ensured security would be up patrolling the parent rooms and that people would be kicked out if they did not have children.. and if anything it’s a lot worse than what it was a year ago. This is creating another risky environment for another incident to happen to another mother or/and child. The positive about this situation is that the security who looked after me were incredible and actually took care of me. Staff followed up with me through the next couple of weeks to make sure that I was holding up okay and I appreciate that. Please make the environment safer for vulnerable people. Can’t even keep the area safe for parents and children! Apparently they patrol to make sure no one is ho shouldn’t be on here are in here… but every time I come there is new damage done! Put some cameras outside the door and keep vandals and drug addicts in out

A shopping centre with a difference. It is a large shopping complex, sprawled over three floors and connects with other stores located a short walk from the complex. It has a variety of shops on offer including jewellery shops for that special person, children's stores, Kmart, banks on the first floor and many speciality stores, including those that serve food, plenty of areas for relaxation. Great place to meet a friend or enjoy a group outing. There is also an information kiosk and lovely plant life to photograph. These photos include the store for children called kids with a large range of wear and accessories the little ones need. Bankstown food court is on the ground floor.

An excellent place to complete most purchases. A large site with lots of different and competitive stores. Plenty of parking and easy access.

Lots of good places to shop and halal places to eat. But what disappointed me was that there isn't a single faith room where Muslims, who form the majority of the shoppers, can perform their prayers - so as not to pray in our cars or miss our obligatory prayers. Kindly can someone in management look into this. It will be much appreciated by your customers.

Good place to get done with your all kinds of shopping needs. Middle shops have taking so much space therefore walking area for shoppers are not sufficient, Authority should give a second though about making the crowd flow bit smoother.

Bankstown Central is a good place with the essentials, but be prepared for a sometimes tense crowd. While it covers the basics, the atmosphere can be less than relaxed. If given the choice, I'd opt for Parramatta for a more preferred experience.

I made my OZ bank account here. The staff is quite helpful and patience to find out my detail address in Queensland. The accound is ready once I finished to deposit a 100 AUD. The card will be sent to the address within 5 working days

Love my hometown ❤️ beautiful Bankstown 💖

Like most shopping centres Bankstown has pros and cons. They have a wide range of shops from KFC to BIGW and MYER. However, most parts of the shopping centre it is currently closed due to renovations. Luckily the food court and main stores are still open.We are excited to see the final new look. However, if you come here during the school holidays you are lucky to even find a parking spot. It is always packed with people shoulder to shoulder. Overall, Bankstown shopping centre is an okay choice for shopping.

This is a wonderful shopping mall. You can find all of groceries here in the cheapest rate. You can easily find many things. You can also have some food here and also nail extension beside the shopping mall. I love this shopping mall very much. I am also buying lots of important things here.

I had anxiety going to this shopping centre. There was no social distancing during these tough times and no encouragment either. I ended up going to one shop and leaving as soon as i can.

Parking can be a challenge in peak periods but mostly able ro get a park in an outdoor spot which is great for an overhieght vehicle. Range of shops is great with everything you need in one location although spread out over 3 distinct sites but all easy access for prams and wheelchairs.

Awesome shopping experience and a variety of shops. But the people make the difference. Bankstown Central is Multicultural Heaven. People just wasting their hard earned cash on "stuff" like the rest of the 🌎 World. 🤣😍🥰. A green space inside or just outside would be nice.

Looking good cleaner amazingly theres more guards now,💂‍♀️ Bankstown renovation was successful but still doesn't have proper bus stop or waiting bus going hurstville, Sutherland and other bus people waiting buses on the back of ronis shop hope they will work on it soon

It has everything you could possibly need and is kept in a good state of cleanliness. By shopping centre food court standards its very good.

Good shopping centre. Combination of few building, some may feel old and some are like brand new. Not bad option for shopping but layout a bit confusing

Crowded and noisy but so accessible too with public transports (bus and train). Heaps of shopping options and a lot of newly opened shops - UNIQLO is my fave place to de-stress 🤪

Love the new renovation has every store you need. You can find almost everything here, and with the newly renovated The Grand Market area where they have a new Coles store among others, the place looks modern and fresh.... just need to fix the parking lot, hard to find parking and alot of pot holes 😒 And we need a kids corner there is no place for the kids to play 😔

This a good shopping centre. It has everything you want. Clean bathrooms, AC during the summer months, many department stores, and a big food court. My only small complaint is that I wish it had other restaurants inside the centre.

Great shopping canter only in my opinion needs a lot more. More shopping levels, cinema inside the complex, it needs a David Jones and other upmarket stores. Apart from that its a good shopping center but I'm afraid i can't give it 5 stars because of those things that it lacks!

Good place to shop, almost fully renovated. The only drawback is they get rid of some elevators to make ways for more shops, so very hard to get to second floor as there are no lifts either. Hard for elderly or disabled people to go around in this shopping centre.

Good shopping mall should have all type of stores that includes local brands as well as international brands.

It is a large shoping complex, sprawled over three floors and connects with other stores located a short walk from the complex. It has a variety of shops on offer including jewellery shops for that special person, children's stores, Kmart, banks on the first floor and many speciality stores, including those that serve food, plenty of areas for relaxation.

Visited today and what a pleasant uplift. Almost every store you may think of you’ll find there though not easy to navigate I still get lost sometimes. Loved the place the variety it offers of every kind of stores and outlets be it apparel, cafes, food, shoes. The Target store has been replaced by Services Australia. Suggest to upgrade the food court design as it is a bit of discouraging ambience.

Needs more signage including directions to lifts. I use a wheelchair to get around, and although Centre staff are helpful they can't be expected to carry me and my chair up or down stairs. Also a lot of shops aren't easily found on the maps.

Its just one of my favourite place to buy a good item at a cheap or reasonable price, you can decorate your whole house from kmart, its shick and stylish and they have everything you need in the one store

Good shopping centre free parking everything you need decent food court they just added krazy bird Thai hutt and mad Mex me and my family are happy they added Coles were loving Coles and their popcorn chicken the new innovation has drawbacks no more alley way and the arcade they put uni qlo instead I'm disappointed I miss the alley way that was gonna be my hang out place in bankstown I never got the chance to play in the arcade I wish the shopping was bigger I want to add comic book shop internet Cafe pet shop book shop and kids area for my niece and nephew they removed everywhere internet Cafe the pet shop book shop kids mania the park and rides next to KFC more than 10 years ago they removed target and the shops next to it and put centrelink instead I wish there was More levels even in the mini one at the taxi area overall pretty good this is the shopping centre of my childhood

I came with my family and bought an oil perfumes from “Al sultan musk or white musk” outside of Tarocash I think it was , amazing smell & very unique flavours perfume oil . I highly recommend everyone to go see them. Very multicultural centre & amazing environment for family.

This shopping mall is in urgent need of renovation. The food court has a lack of healthy options to cater for all different types of dietary needs (vegan, vegetarian, gluten free, etc.). There isn't much of a great selection of stores, and I hope that very soon this mall will be home to more prominent boutiques/stores.

The shop was very easy to locate and find all your essential formal or casual wear I am a frequent customer at all there stores and garuntee you'll find what your looking for !!

I love unlimited parking there. Bankstown central offers all the basic necessities from grocery to clothing and good food.

IMHO, Bankstown Central is one of the best non westfield shopping centre. This shopping centre is very large and offers all the basic necessities from groceries, clothing, food, and etc. The shopping centre has multiple separate buildings housing multiple big brands such as Woolworths, Coles, Big W, Target, McDonalds, KFC, Kmart, and many others. Our shopping experience was excellent, no need to worry about the time limit of your parking and plenty of parking spaces. Prices are cheap there and very close to Bankstown train station and bus stops.

Only one word... Evry things one place.. Jst **** Shopping 🛍

Really nice shopping centre, not that big but has a good variety of stores to suit your shopping desires. Clean, well laid out and worth your time.

Plenty of good shops cloths.shoes. lots of food bars Cole's target kmart if you go you won't be disappointed have fun stay safe

Love this place as it has everything at one place. All the shops in one mall. Great to visit.

I have lived in the area for 20 years and shopped here. I realise you are renovating and love the changes EXCEPT today for the 7th week in a row I have walked into Kmart and it is hotter in the store than the 40 degree heat outside. 20 minutes later I was ready to faint all I can think of is the poor staff working a 4 to 8 hour shift in those conditions. This is shameful… fix it or close it till you do, no one should have to work in that - I hope they know their rights and get onto this as 7 weeks is pitiful!

Very big and tidy. Lots of variety to choose from and kept rather clean. Relatively easy access carpark

Lots of parking and good selection of fresh produce, beauty and retail shops

Great shopping center you will be able to find what you need. The food court is one of the best with a great variety of food to choose from. Seating is readily available. The aircon works well so you will shop comfortably with no heat stress.

This is like literally my favourite place in the world, I feel so lively here, I love the majority of the stores, and I go here like every week, it makes me want to have a job, so I can continue to spend more than just time here.

All the previous reviews comes from those who work in the shopping centre management. I can’t believe they spend so much money on opening up a new car park but only open it up from 9am while someone like me who is disabled has to park on the other side and walk an extra 100 metres to go to coles. Thank you for always being so selfish, all the best

It's changed heaps. It's ok. Eager to give a better rating when Fun land opens. It's been quite the wait. Not very helpful at the information centre. You can definitely spend hours here.

Very big place, easy to get everything here, after shopping you can enjoy different foods in food court in basement area, Gong Cha also available next to the food court

Lots of variety of shops and groceries places! However, parking is often remain an issue! It’s fully pack on a Monday midday, despite there’s a few different parking structures and roof top parking.

great place to shop and eat. easy parking

Bankstown Central is a massive shopping mall that offers a diverse range of stores, dining options, and entertainment. With its vast selection of shops. There's something for everyone. The layout is well-designed, making navigation convenient and enjoyable. The food court presents an impressive variety of cuisines, satisfying any craving you might have. The mall's cleanliness and maintenance are commendable, creating a pleasant shopping experience. Overall, Bankstown Central is a go-to destination for shopping and entertainment, though visiting during quieter times is recommended to fully relish the experience.

Great set shops not our area But needed a Dan murfys So drop past shops. Seems like a great local set shops

Big shopping centre. Got lots of store around. Parking is free for 4 hours. Food court is pretty nice and clean. Even has a few chairs for kids to play with. It’s also located next to Bankstown station. So it’s fairly easy if you travel from somewhere else. Overall a great shopping experience. Next time I’ll spend more time to shop here throughly.

Its alright not great also. It doesn't offer enough shops that you would expect from like Parramatta or Castle Hill. Overall its decent to have offered jb hi fi and eb games along with the basic essentials like big w and woolworths.

The recent renovation makes this busy mall allot more inviting. Good selection of stores. Parking needs a refurb however.

A sprawling shopping centre that has most of themajorchain stores represented, each shop is of a large retail space, so stock of items will not be an issue. There is one concierge desk at one end of the centre with a couple of 'out-of-date' information points, that are more than happy to direct you to where the shop was rather than is. The smaller shops for some reason seem to move around every few years and combine that with large crowds and relatively small walkways and you will find navigation difficult. The food court gets cleaned twice a day and the staff of the centre seem grumpy all the time. Parking is difficult to get if you are not there at opening time and car door dents are a very real possibility as the parking spots ar3 tight for a large car or SUV. Know what you want, get there at opening and get out quick is the tip for this shopping centre.

Super busy even in this situation

Too many people and some people are just there for nothing just being a pain in the butt

Good

Shopping centre closest to home

It has everything basically. Sporting , fashion , food court. Clean tidy and nice place overall

Great shopping centre

Easy parking.

difficulty in finding some shops

Old but busy

Ok

For Shipping and food. nice place.

toilet floor is wet. social distancing is hard to maintain in the peak hour

Ugh totally hate coming here.... But had no choice. People were giving us weird looks because we were wearing masks due to covid, and not 1 person did the whole social distancing thing... Not 1.

Great food for eat in or takeaway at the food court with a old and new shops. Good variety of stores for clothes, stationery, shoes, phones and kitchen gear. Parking can be hard to get, so you may have to arrive early before 9am or late after 4pm for parking in the centro carpark. There's paid parking near Bankstown library, which is a five minute walk from Bankstown Central shopping centre.

I often visit Bankstown Central . I have lived in the area for a long time so I have seen it change a lot over the years . Always get what I need .

Too busy no avail distancing ..I mean just a bad vibe sorry.. Reply to the manager : I appreciate the fact that u took the time to actually reach out ...But I do reliaze that the staff n all were trying but for such large number in one center it's actually almost impossible for the staff to moniter each person u know ...I appreciate u for reaching out I wana give a few extra stars the fact that u acknowledged my comment much appreciated thanks again

Nice place for shopping and dining

Not much

Always a great shopping experience with family. Everything in one place.

Almost everything you need always busy ?

Big and variety of shop. Major shopping retailer open till late. Parking in the evening (7pm+)can be confusing (side before woolies) without much sign and gate closed while some shop inside still open.

There are so tuff parking area. I parked proper M parking line near Woolworth entrance. After shopping I found car damage in the car park. I ask to investigate to security officer check CCTV. They are not helpful and rude. They just gave the answer to police " the angle is not proper" You should check trolley carriers car. When you park hear, must install desh cam your self. I have to solve my self and pay to insurances access fee as well. Bed memories.

This is the most convenient centro I have been to

I only passed by for a few min. But Bankstown Central is a very good shopping centre, has what you need if you have time to wonder around for hours. It is so big & does exhaust you walking & looking for things. The foot market which I visited has become too expensive. I did not buy anything.

My local area shopping centre. Always find what I need and great options for coffee and food etc.

Late night trip to Big W for photo prints. Excellent operating hours Many Thanks

Great shopping centre

Great place to find what you need

No social distancing

???

Best prices around this area ????

My friend and I had trouble remembering where we parked our car on 11/07/20. We asked one security guard for help. He was new and asked another security guard. Four of us searched for the spot and it took a while because my friend kept saying the level was in orange colour but it turned out to be green! Just wanted to say thanks to those two security guards who were so helpful and patient!!

Great atmosphere for eating good food n culture

It's been 20yrs since I've been here, it's changed that's for sure

Great place to shop for yourself and your family. Large car park, nice food for all, and a nice place to meet up with friends if u want to hang out.???

It's Ok

too many cuisine to try, loving it

I love shopping around here.

Too much complicated layout, time wasting in parking and shopping