Zone Bowling Castle Hill image

Zone Bowling Castle Hill

Event venue Amusement center Video arcade Bowling alley Entertainer

One of the Most Reviewed Video arcades in Sydney


Address

3 Salisbury Rd, Castle Hill NSW 2154, Australia

Website

www.zonebowling.com

Contact

+61 2 8806 0503

Rating on Google Maps

4.30 (1.2K reviews)

Open on Google Maps

Working Hours

  • Friday: 10 AM to 10 PM
  • Saturday: 9 AM to 10 PM
  • Sunday: 9 AM to 9 PM
  • Monday: 10 AM to 9 PM
  • Tuesday: 10 AM to 9 PM
  • Wednesday: 10 AM to 9 PM
  • Thursday: 10 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: party (78) kids (69) birthday (48) bowling (39) time (30) good (22) Zone (22) great (21) games (20) staff (20)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Eri T. 1 year ago on Google
    Kids had a blast, fun times & affordable! *$81.60 will get you all this*😃 This is the DEAL i got & you can too! 2 x games 🎳 bowling $10 food voucher (for each child) 250 game points for Play Time (arcade) Voucher - $10.00 OFF next time (Expires September 2022) Price - $32.90 each 4 x kids under 15 yo = $131.60 **Used my $50.00 Parents Voucher **
    2 people found this review helpful 👍

  • 2/5 Sneha S. 9 months ago on Google • 44 reviews
    I celebrated my son's 6th birthday here. While the facilities were very good the party hosts were of very less help. I had a group of 15 boys and my party hosts Ayva and Nisha were unable to manage them well. While serving food as well there were no drinks or sauce and had to be reminded again and again for them. The party hosts kept disapperaing and we eneded up serving the kids ourselves. After the cake was cut they disappeared with the cake and I had to ask the staff at the cafe to find them as some kids wanted a second serving. After taking us to the arcade they vanished again. Some of the cards were not working and we had to get them activated again at the desk. There was no assistance to redeem the cards at the end of the game as well. A kind lady at the counter came over and helped us. Would not reccomend having a party with young kids at this place.
    1 person found this review helpful 👍

  • 4/5 Anthony S. 5 months ago on Google • 157 reviews
    Good service. We had loads of fun doing both bowling and laser tag. The facilities were good, the cafe has a good selection of food, maybe some more healthier options. We have had and been to kids parties organised by them and they were mostly run well. Overall a good experience and good fun for adults and the kids.

  • 5/5 F R. 1 year ago on Google
    Organised my daughter’s birthday party. The staff/host there are incredible - very patient, diligent and goes above and beyond to make the occasion enjoyable for the kids and seamless for the parents. I hope they are well compensated. The arcade/bowling was fun. Plenty of on spot parking. Customer for life if they keep the same level of service.
    1 person found this review helpful 👍

  • 1/5 Satish P. 1 year ago on Google
    Very disappointed to say the least. Had my daughter’s birthday just yesterday and we repented it straight away. To start with our party host was soo switched off. She was like not happy with the job at all and frustrated the whole time. Most of the time she was not with us. We had to search for her the whole floor for simple things like tissues, water, spoons etc. other staff won’t help us as we are supposed to seek help from our party host and she won’t show up. All kids and guests were thirsty and waiting for water and simple things the whole time. Kids were pretty much unattended the whole time across all activities and even in the room on the allotted table. Then food items we preordered and got mail confirmation were simply missing. We all had to wait. We were not given access to the cake after my daughter blew the candle. Staff snatched the cake very rudely before it could be even cut … I have the video of this act !! Crazy. Everything was quite delayed. We had to comprehend very arrogant and rude staff the whole time. We were there to celebrate birthday of our little one and the staff there made us to feel as if we have done something wrong the whole time. Most of the equipments there don’t work. Sorry zone bowling, castle hill … I give u zero for customer service. U won’t see any of us back celebrating any birthdays there. U lost not just me but many of my friends who witnessed this horrible experience first hand.
    1 person found this review helpful 👍

  • 5/5 Sabrina C. 1 year ago on Google
    Castle Hill Zone Bowling are the best at hosting birthday parties! I don't know if you train your staff differently to the other Zones, but your host's customer service is always the best! Special thank you to Kahtia and Olivia (apologies if I have gotten the names wrong), they hosted Macy's birthday party yesterday and did an outstanding job, ran it smoothly, nothing was too hard, and kept the kids engaged and having fun, thank you girls! The only thing I would suggest is getting the arcade machines fixed as half of them didn't work.
    1 person found this review helpful 👍

  • 5/5 Jane Ky C. 2 years ago on Google
    I have been visiting the place since 2015 for kids' birthday parties and family day out. Pretty good place for playing the tenpin bowling 🎳 and the Laser Tag as a group with affordable entrance fee and nice food, by the way my kids love hot dogs 🌭 from the place. After that playing games and earning points that allow you to buy goods from the counter is surely another fun kids can have from the Zone Bawling. Family friendly, kids friendly...we love visiting the place.
    1 person found this review helpful 👍

  • 5/5 Tony L. 7 months ago on Google
    Had my son's birthday party here with a split pin party. We started with bowling and then the kids switched to play laser tag after. It was a blast and the kids had a magnificent time. If you're kids are neurodivergent or have a difficulty with a loud environment or lots of flashing lights, maybe give this one a miss. Our party host, Zoe, was brilliant! She catered to our every need and stuck with us throughout the afternoon. Zoe is amazing and made our party the most enjoyable. I'll definitely come back for a birthday party again for my other child if Zoe is the calibre of employee.
    1 person found this review helpful 👍

  • 1/5 Naresh C. 2 years ago on Google
    Very much disappointed with today’s experience at castle hill branch. The manager behaviour is worst. She is so rude, i would definitely not recommend any of my friends to go there. I wish someone teach the manager some manners.
    1 person found this review helpful 👍

  • 4/5 Hossein Z. 3 years ago on Google
    Nice place for bowling and kids activities. The food is below average. Very noisy in busy time. Recommend a noise cancellation earplugs as really affects your hearing after sometimes.
    1 person found this review helpful 👍

  • 5/5 Michelle A. 6 months ago on Google • 41 reviews
    Zone Bowling Castle Hill is an excellent place for kids parties! Parking is easy, no stress to find a spot. Party room is spacious, it did not feel crowded, and the kids tables are of a great size. Party food was excellent, kids were satisfied with the plate size. If you want to order food, the indoor cafe has plenty of options and it’s conveniently located close to the party rooms. Party hosts Sienna and Zoe were AMAZING, they were always with our group, helped the kids while playing bowling, followed the party schedule, were very courteous they answered all of my questions very patiently and politely. This place was recommended to me by another mum and I’ll happily recommend it for kids parties 🥳

  • 5/5 Priyanka K. 4 months ago on Google • 12 reviews
    I recently celebrated my daughter's birthday at Zone Bowling Castle Hill, and it was an amazing experience. The event was well-organized, and Imogen A, our host, was exceptional. She actively engaged and assisted the kids, maintaining a friendly and polite demeanor throughout the session. Imogen's enthusiasm added to the overall enjoyment, making it a memorable celebration. Highly recommend!

  • 5/5 Krystal N. 10 months ago on Google • 10 reviews
    We had my sons 9th birthday party at Zone Bowling Castle hill. The 2 gorgeous party hosts we had were beyond amazing their names were Audrey and Sienna, they were kind, welcoming and understood what it meant to host a great party for 11 kids. The girls kept the children on time for bowling Laser tag, and some arcade games. After all that the food was brought out for the children to enjoy along with the cake that the girls served. The party room was bright and clean. There were balloons on the table. My son had a very memorable 9th birthday party thank you.

  • 5/5 DANILLE K. 11 months ago on Google • 4 reviews
    Zone bowling did an amazing job of hosting my son’s 7th birthday party. The two hosts were so helpful and took care of everything, the food was great, the activities were so fun - honestly it’s the best experience we’ve had planning a kid’s birthday party so far! Would highly, highly recommend.

  • 5/5 Corina K. 5 months ago on Google • 4 reviews
    Thanks for a great time. Our 11yo daughter loved her Zone Bowling and laser tag party with her friends. Imogen was a wonderful party host and took care everything. It's nice as a parent to be able to just enjoy the party.

  • 4/5 Shivaraj R. 7 months ago on Google
    Good place to have a memorable experience. Enough activities to keep the kids occupied - Zoe was assigned as the host to my son’s birthday party and did a great job in keeping the kids occupied. Food options could be better but a good place nevertheless to have a good birthday party.

  • 4/5 David U. 3 years ago on Google
    Good place to bowl. Staff are friendly, lanes are well kept and the games are fun. Recommend.

  • 4/5 Jane M. 1 year ago on Google
    My son celebrated his 10th birthday at Zone bowling Castle hill today. Our party host was the wonderful Olivia. We were very impressed with how she ran the party and managed 11 boys! She was efficient, friendly and capable. Thanks Olivia. Jane M.

  • 4/5 Howie 1 year ago on Google
    Bowling is great, however, need instructions on how to access live score access. There were QR codes on some of the lanes, not all. The arcade games are dated, need a refresh. Good team of staff at the centre.

  • 5/5 Jane S. 1 year ago on Google
    Dear Kelly, thanks so much for hosting Steven’s birthday party recently. The kids had a blast bowling and playing the arcade games, and everyone had an amazing time. Your attention to detail and organization made the event run smoothly, and it was evident that you put a lot of effort into making the day special for Steven.

  • 5/5 Omar D. 1 year ago on Google
    First of all I would like to say a Big thankyou to Nadia who was my sons party host. We were so lucky to have her, she was so patient and calm, always smiling and knew how to keep all the kids engaged during the whole party, She was very attentive and went above and beyond to be involved, which made it even more of a special birthday. Everything was so well organised, especially considering it is such a busy venue. We had a great time and would definitely recommend this venue for anyone wanting to book a party here.

  • 5/5 Pranav V. 11 months ago on Google
    Fantastic place to have a birthday party for kids. Our hosts Imagen and Sofia were excellent in managing the kids and giving them awesome memories. Thanks again for giving us this experience of a lifetime. Cheers and best of luck!

  • 4/5 Michelle A. 11 months ago on Google
    Had a party here on the weekend and our hosts were Sienna, Jack and Mahes. They were all great with the kids and even though there were a lot of kids it ran as smoothly as it could. The hosts were attentive and tried to get everyone involved. Everyone had fun and was a great day.

  • 5/5 Asim Da G. 1 year ago on Google
    Precious was our party host. She has an amazing personality. From the moment we walked in till we left, she was very courteous and took care of everything. It was my daughter’s 13th birthday and her 1st birthday at Zone bowling. Her friends extremely enjoyed bowling and laser tag. Food was freshly cooked. The birthday table was very well decorated with balloons. Precious also helped with slicing and serving the cake. I had a booking issue with one of the games and Precious took care of it. Precious went further by refunding some money for an extra order of drinks which I had placed unknowingly. If you want your children to have the best time, go to Zone bowling Castle Hill. And the cherry topping will be Precious as your host.

  • 5/5 G. I. 9 months ago on Google
    Had our son birthday party and welcomed by Anastasia then hosted by Holly. It was a wonderful event with a combo bowling + laser tag. All went well so smooth, I didn't even have to stress about anything. Holly had taken cared of everything, she was so kind, polite, patient and firm altogether. She knows how to handle all boys gang. While all kids had too much fun, I could sit and take pictures and not running around the clock. I wished I had booked them in previous years too! Thank you zone and Anastasia and Holly!

  • 5/5 Mary van G. 1 year ago on Google
    We had a party for our son’s birthday at Zone. The host was friendly, accommodating and really assisted the event to run smoothly from start to finish. The food was good quality and all our party guests were very happy. I literally had nothing to worry about for the entire party. Highly recommend Zone for parties.

  • 5/5 Samara B. 10 months ago on Google
    Food was fantastic, staff were so friendly and accommodating, all the kids there seemed to be having the time of their lives. Arcade was small but had really fun games for all ages. Definitely coming back with the family again!

  • 5/5 Bianca M. 10 months ago on Google
    We had a wonderful time celebrating our son’s 7th birthday (laser tag & Timezone). The kids and parents all had a really good time. Our party hosts Imogen & Lucas were really good with the children (we had about 22 kids) and had everything under control. The party food options were good also and we had additional spring rolls and fruit skewers. It was all really well organised and easy for us parents as we could catch up and watch the kids all having fun. Highly recommend for a birthday party. Will likely have another birthday party here in future.

  • 5/5 ahmad a. 11 months ago on Google
    We just had my son's birthday party at Castle Hill venue. excellent experience from start to finish. Precious was the name of the host, she was like her name, helpful and patient with the kids. well organized team.

  • 5/5 Shadman Y. 10 months ago on Google
    Zone bowling was amazing for my little one's 5th birthday. Jess in particular was amazing and helped us throughout the whole process of planning to execution. Couldn't recommend them more. Thanks Jess and the team at zone bowling castle Hill!

  • 5/5 Mamtha k. 7 months ago on Google
    We did organise a birthday party for my little one they were very professional and co-ordinated well. The girls Imogen and Suhana have been fantastic host. Took care of kids food arrangements I just had to be around and monitor. Most of the work was managed by these 2 girls. I would highly recommend zone bowling at castle hill for kids party.

  • 5/5 J W. 7 months ago on Google
    I'm writing this review a bit late due to a hectic work schedule, but the exceptional birthday party Liam hosted for my son William at Zone Bowling in September left a lasting impression. Despite the delay, my gratitude for Liam's work has only grown. He made sure every aspect of the event was taken care of, which was a huge relief for a busy parent like me. Liam's enthusiasm and dedication made the day not just stress-free but truly joyful for William and his friends. The games were engaging, and the atmosphere was just perfect for a child's birthday. Thanks to Liam, we all had a fantastic time, and I can't thank his efforts enough. Kudos to Zone Bowling for such a memorable experience!"

  • 5/5 Elaine L. 1 year ago on Google
    Second time we have had our kid's party here. Audrey confirmed the party with me over the phone and had exceptional customer service! she explained their new bowling system to ensure all invitees get a turn. They have also now introduced dedicated party hosts that will entertain all the way. We were very fortunate to have Kartia and Precious, and they were so professional, polite, prompt and made the kids feel at ease. Thank you to you both for making our kid's party memorable!!! :)

  • 5/5 Karin S. 3 years ago on Google
    Absolutely the best place for bowling and Laser tag. Had 9 year old grandsons birthday party there and it was so positive from beginning to end, especially for 18 kids attending. Excellent staff members that stay with you from when you arrive to when you leave, they just take control so kids and adults have a great experience

  • 5/5 Steve B. 3 years ago on Google
    Best bowling centre in town . Highly recommended for night out before the real night out. Even though they're staff are young they have very high standards and expectations. Well done.

  • 5/5 Ali N. 2 years ago on Google
    A good place to have kids birthday party. Well organized and great customer service.. with bowling, laser tag as well as arcade games..suitable for all ages..👌👌

  • 5/5 Samantha S. 3 years ago on Google
    Great centre! Bowling, laser tag, amusement games and cafe all pristine and impressive. Staff were awesome. Had a great time, would highly recommend!

  • 5/5 hreem S. 3 years ago on Google
    Used discovery voucher and played 2 games for $24.90. Good value for money. It was busy but not crowded. Bookings are recommended and food options available too. They also have a laser tag area but didnt use that and some arcade games.

  • 1/5 vera l. 3 years ago on Google
    Just finish my girl’s party there, I wrote a long e-mail with a very good manner to their manager and also replied their feedback e-mail, no single reply so far, hopefully it can reach them by this way. Here what happens in the party: 1. delay in bowling starting time, that caused the bowling game even not able to finish by time of laser game. 2. No one in charge the line for little kids under 5, parents don’t know where to sit at all. 3, didn’t notice the customers next line using the common area, so the people there taking our seat spot and shouting to us complain that we are standing on their line picking up ball. 4, no table reserved for parents, although I gave very early notice at least one month ahead saying that the parents will eat with kids. The staff came in and drive all my friends off the seats. The party hosting 27kids most of them 6years old , some small kids only 2 years old,the parents can’t just leave the kids there in the room by themselves. I really feel the party is less organised, someone should go through the process in detail earlier with me, so won’t be such problematical, I feel the party hosts just able to solve the problems, not in a good position to lead a good party although they’ve tried their best to help, but still not a successful party at all.

  • 5/5 Tulsa K. 2 years ago on Google
    Great place to spend time with family or friends. Lots of options which include video games, bowling or ordering food. Staff are fantastic and always willing to help if needed

  • 5/5 Mahiba J. 2 years ago on Google
    From Zone Bowling Castle Hill: "ZONE BOWLING Castle Hill features 22 bowling lanes, 53 arcades, delicious food and drink offerings. Celebrate your next Birthday Party, Group event or just head on down for some fun." The 'for some fun' reminds me of having some fun! I will visit this place another day. But I might have no time. so maybe next year!

  • 4/5 Sharon C. 2 years ago on Google
    Great for kids plenty of activities to keep them busy with separate areas for functions. Food can be pricey if entertaining a bigger group and not much choice for vegetarians.

  • 4/5 Greg R. 2 years ago on Google
    On Friday 25th June, attended Castle Hill Zone Bowling with a special group of children, special need needs kids. Bowling was great, we all enjoyed the nights experience. HOWEVER, not so the café fare. Waited 1/2 an hour for our order.....chips/fries were like biscuits, and the bun for the hot dog our daughter ordered was so tough, I had trouble pulling it a part, let alone trying to digest. Total disappointment and at $80 odd dollars for the family feast, was a real let down which soured the night.

  • 5/5 TaraG J. 2 years ago on Google
    A big thank you to Zone Bowling Castle Hill for putting so much effort for our son's 9 year birthday and especially, Kal genuinely ensuring that our party is good and we have a nice time. The extra touch and the care factor was immense and of course, the kids had a fantastic time! Our party host was always willing and ready to show up with what is needed. We really appreciate your awesomeness. Thank you so much.

  • 4/5 Tan + C. 2 years ago on Google
    Good bowling alley, games and laser tag. Always busy and loud but kids enjoy it lots. Usually easy to find the correct size bowling ball for my son but not so easy for myself. I think they need to invest in some more adult sized balls. Facilities are good and the staff are helpful and plentiful.

  • 5/5 Haneen A. 2 years ago on Google
    We had our daughter’s birthday at Zone bowling Castle Hill last Saturday and it was great! Kids had lots and lots of fun, our host Emma was very nice, approachable, helpful and friendly. The party was really stress free! My daughter loved it so much that she wants her next birthday at Zone Bowling Castle Hill too!

  • 5/5 Aus Star S. 2 years ago on Google
    Great place to hold birthday party for kids. They really loved it with the combination of bowling and laser tag, plus heaps of other games. Cafe food was nice as well. The staff was very helpful and courteous. Will be back soon.

  • 4/5 Tharo Bhai G. 2 years ago on Google
    Good place, good service, excellent customer service staff is very friendly and helpfull, arcade is not the best but kids always have fun😁

  • 5/5 Allec B. 2 years ago on Google
    Great place to host the kids birthday parties, save your house, bowling, laser tag & arcade games to keep the wild ones occupied, they'll be exhausted when it's over! Friendly staff, well organised.

  • 4/5 James W. 1 year ago on Google
    Good bowling alley, games and laser tag. Always busy and loud but kids enjoy it lots. Usually easy to find the correct size bowling ball for my son but not so easy for myself. I think they need to invest in some more adult sized balls. Facilities are good and the staff are helpful and plentiful.

  • 5/5 Catherine T. 1 year ago on Google
    Went to a party here recently and the staff member looking after us was great. Young guy, i'm sure he had done heaps of parties already that day but he was so enthusiastic and made sure the kids were having a good time and that everyone was looked after. Great experience, will choose this place for my own kids party next time. Food was also delicious and everything was just really well organised.

  • 5/5 manali a. 1 year ago on Google
    Great place specially for kids parties with wonderful and friendly staff We recently had our daughters birthday party at zone bowling castle hill Our party hosts were very patient and amazing with kids. MAX, RYAN, IMOGEN and KAHTIA did a great job at hosting kids activities right from games to cake cutting. Highly recommend them and the venue.

  • 3/5 Joshua C. 1 year ago on Google
    The staff at the front desk are well trained, we played laser tag and two of our guns didn't work or register so had some kids who were disappointed, the support in the laser tag arena wasn't helpful (they also should have noticed the guns were registering) They did offer to play again for free or refund but the group had moved on to other things so these kids missed out. Food is outrageously expensive and the only place around. Took 30min to get a single serve of chips.

  • 4/5 Antonio B. 1 year ago on Google
    The place was packed. The family and kids really enjoyed the bowling experience. Will be back again.

  • 5/5 Kris T. 1 year ago on Google
    We had my sons 7th birthday here. We had to add a few unexpected siblings (because who wants to watch their brother have all the fun for 3 hours?) and that was no problem at all. The on the additional platters was well presented and good portions size. They offered a shorter game of bowling which was great for this age group. Honestly, the staff could not have been more accommodating. The boys had a great time. Highly recommend this venue for a party.

  • 5/5 Praveen 1 year ago on Google
    A great location including space n food. Nadia was such a delight. She made it so effortless for us explaining us the schedule, being there throughout and helping the kids settle down n have a great time. We are now considering this venue for future events n even some of our friends are interested. We can't thank Nadia enough for all the support n cheerful attitude to making such a memorable party for our sons birthday celebration. Thanks again, Kudos to Nadia!

  • 5/5 Debbie S. 1 year ago on Google
    Massimo and Adam were our hosts for both our sons birthdays they managed 16 children making their birthday experience with family and friends a great experience. Thanks for leading the throng of kids through bowling, laser tag, meals and gaming. You made it run smoothly and everyone had a ball not only the kids but the adults too.

  • 5/5 A M. 7 months ago on Google • 1 review
    I couldn't be happier with the birthday party hosted at your venue on 12/11/2023! Luke and Massimo were amazing hosts who went above and beyond to keep the kids engaged and delighted throughout the event. Their professionalism and enthusiasm were truly remarkable. The way they orchestrated the cake-cutting ceremony demonstrated their attention to detail. Thanks to their efforts, children and the guests had an unforgettable experience. Kudos to the entire team for making this celebration a resounding success! I highly recommend this venue for anyone looking to host a fantastic and well-organized event.

  • 5/5 Veronica F. 8 months ago on Google • 1 review
    Last Saturday I was at your building for my daughter's birthday party and I could not have had a better experience. Precious, the host, was so caring and attentive to all our needs. She made the day so much better and I could not recommend her enough to any other parents having a birthday party here.

  • 5/5 Ronald H. 6 months ago on Google • 1 review
    Our son's 8th birthday party at Zone Bowling was absolutely fantastic! Everyone had a blast bowling, playing laser tag and arcade games, and the party went smoothly as planned. A huge thank you to the party hosts, Imogen and Luke, for their incredible job looking after all the kids. I highly recommend Zone Bowling as the top choice for hosting your child's party!


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