I am a regular with Hair and Beauty Rooms and have been going there for years. I have mostly had great experiences with their kind and respectful staff. Recently I had a hair appointment with them which left me with a bad taste. I complained to the receptionist and left feeling quite upset and disappointed. Helen, the manager called me up the very next day to understand what had happened as she was not around when the incident took place. She not only apologised but went out of her way to make me feel welcome with her kind gestures. My post is essentially to thank Helen for her very positive and customer centric attitude. It’s because of people like her the place will always have returning customers. Helen thank you for going the extra mile for me. Much appreciated!

Emily is a very considerate therapist. She has a friendly, gentle nature and made me feel totally relaxed and at ease. She has a professional approach, but without too much formality. I was very happy with my massage experience today.

Taylor is a miracle worker! I came into the salon since I had some highlights done from a different salon that needed fixing. Taylor fixed them perfectly and with ease! The salon was able to accommodate my impossible schedule and they deserve 5+ stars!

Very professional service. I was really impressed with my treatment and will be returning. Everyone is very welcoming and friendly. I would highly recommend

Mia was lovely as always. So professional and friendly and made me feel at ease. Very pleased with my treatments.

A treatment with Amellia is always a wonderful treat for me. I walked in to the appointment quite stressed and not feeling too great; I walked out feeling calm and relaxed. My experience of Amellia is that she is a gifted therapist who is warm, welcoming and compassionate, and really knows her stuff. I look forward to my next treatment with her.

Kelly is absolutely amazing! Felt so comfortable - by far the best wax I’ve had. Already booked in for my next 🥰

I had such a relaxing time with Emily. She made me feel very comfortable and her manner was calming and friendly. I throughly enjoyed my treatment. Thank you.

Regular massages with Lizzie , highly recommended, finds problem areas and relieves the tension that builds up with a busy life, always feel better for a massage

I always have a lovely experience and feel pampered and very. relaxed Mia is fantastic and very professional.

Can honestly say that was the best massage I’ve had and I have had a lot over the years. Thanks again

So welcoming and friendly Best spa experience I’ve had in a while will definitely be coming back and asking for Emily