Krazy Horse London image

Krazy Horse London

Motorcycle parts store Motorcycle dealer Motorcycle shop Motorcycle repair shop

👍👍 Awesome staff really friendly & helpful a nice laid back vibe to the shop good atomsphere. Informative accommodating, not just after sales can feel the passion behind the interest true bikers. Good selection of bikes an motorbike gear , also hold events throughout the year so check in see what's goi... People often mention Rebecca, bike, Krazy, Horse, experience, service, Indian, great, friendly, team,


Address

211-219 Bellegrove Rd, Welling DA16 3RQ, United Kingdom

Website

krazyhorse.co.uk

Contact

+44 20 8856 4273

Rating on Google Maps

4.80 (161 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 AM to 5 PM
  • Saturday: 9 AM to 5 PM
  • Sunday: Closed
  • Monday: (Early May Bank Holiday), Closed, Holiday hours
  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: Rebecca (17) bike (14) Krazy (13) Horse (13) experience (12) service (12) Indian (9) great (9) friendly (7) team (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Rabbit_Foot_Rider 2 years ago on Google • 126 reviews
    Awesome staff really friendly & helpful a nice laid back vibe to the shop good atomsphere. Informative accommodating, not just after sales can feel the passion behind the interest true bikers. Good selection of bikes an motorbike gear , also hold events throughout the year so check in see what's going on 🤘 shall definitely become a ride out destination 👌
    2 people found this review helpful 👍

  • 5/5 Daniel M. 2 years ago on Google • 60 reviews
    My second experience of purchasing a motorbike from Krazy Horse London was nothing short of outstanding. The array of models and the welcoming atmosphere are truly remarkable, yet it's the superior customer service that sets them apart. Their team, especially Rebecca Drane, provides invaluable assistance and advice, making the entire process a joy. Collecting my new Indian FTR Rally 2023 was an unforgettable experience, further enhanced by the excellent job they did upgrading it with a S&S GRAND NATIONAL® 2-2 HIGH exhaust system. Their attention to detail and commitment to customer education were truly impressive, leaving me fully informed about my upgraded bike. Krazy Horse London comes highly recommended for anyone seeking an extraordinary motorbike buying experience. With two successful purchases under my belt, I can confidently say their service, knowledge, and commitment to excellence are unmatched. I can't wait for my next visit, but until then, I'll be enjoying the open road on my expertly upgraded Indian FTR Rally 2023.
    1 person found this review helpful 👍

  • 5/5 Jason C. 11 months ago on Google • 20 reviews
    Thank you to the team at Krazy Horse London. I had a very enjoyable and professional service, form the very first phone call with Rebecca, to her handing me the key to my new Scout Rogue 2 weeks later. Rebecca helped me with every part of my purchase. I am very happy with the bike and will be going back to see Rebecca very soon for some new custom pipes. Thank you.
    1 person found this review helpful 👍

  • 5/5 Paul S. 3 years ago on Google • 10 reviews
    I have just taken delivery of my first Indian...after 45 years of riding everything else and I must say I am delighted. A special thanks however to Ben and Paul at Krazy Horse for making that possible.The time ,patience and enthusiasm shown by these guys is second to none.An outstanding experience. If you want an Indian make sure you visit this dealership,you will not be disappointed. Paul Scanlon
    1 person found this review helpful 👍

  • 5/5 Keven T. 7 months ago on Google • 8 reviews
    Polite, helpful, friendly and efficient. Absolutely what a place should be. Great range of bikes. Great service. Will definitely return
    1 person found this review helpful 👍

  • 5/5 john c. 4 months ago on Google • 3 reviews
    Rebecca was absolutely fantastic. Nothing was too much trouble. Staff was very welcoming very polite would recommend to anybody if they’re looking for a new Indian or MV / CCM and many more manufacturers 💯
    1 person found this review helpful 👍

  • 5/5 neojacobin 1 year ago on Google
    The Universe isn’t big enough to measure how friendly and knowledgeable the people at Krazy Horse are, especially for a newbie big-bike rider like myself – the time, the sheer grief and the money they’ve saved me has been nothing but a God send. They persuaded me to get off the HD-custom reservation for life on an Indian Scout 60, been very happy ever since. Regret not going to Krazy Horse much earlier, but you live and learn, right?
    1 person found this review helpful 👍

  • 5/5 Emmanuel S. 2 years ago on Google • 26 reviews
    I went in this place to check it and browse around. This place was a treasure. Staff are very friendly, knowledgeable, great stock on clothing and amazing bikes. Ask anyone and they’re all happy to help you and solve your query. They also have some amazing kit which is pricey but great quality. Unfortunately when I went there the coffee shop was closed due to pandemic. Anyhow I’ll be definitely returning to this gem and buy some kit.

  • 5/5 Tony B. 2 years ago on Google • 4 reviews
    Just purchased a Indian Scout from Crazy Horse in Welling, and I got to say, what a fantastic experience it was. I dealt with Rebecca from the start who was amazing. She was really knowledgable, friendly and super efficient. An absolute asset to the company and I hope they appreciate her. Everyone else I came into contact with where brilliant too. A great company with old fashioned levels of customer service that I thought had long since disappeared.

  • 5/5 Sean C. 2 years ago on Google
    Well what can I say? Found me the perfect bike after only 3 days of enquiring, took mine in as a very fair px and the handover was within the week! Great service from Paul, Rebecca and Ben. Thoroughly recommend them.

  • 5/5 Michael B. 2 years ago on Google
    Had a great experience at Krazy Horse London. I went to check out the awesome Fantic Caballero and was met with a smile and a big hello as I walked through the door from the brilliant Rebecca. Bike shops can be intimidating, surly places, but she put me at ease immediately. We chatted for a good half hour and I put a deposit down on a stunning Deluxe 500. Couldn't have been happier with the experience. Rebecca kept me in the loop as I awaited delivery of the bike and handled everything professionally and efficiently (with lots of laughs along the way). It was everything a motorcycle buying experience should be. Thanks Rebecca and thanks Krazy Horse!

  • 5/5 Joe S. 2 years ago on Google
    Bought my first bike from the team at Krazy horse London, Rebecca and the team were amazing! They were friendly, informative, passionate and so easy to get on with. Nothing was too much of a hassle for them and the whole experience was a pleasure. I will definitely be returning and recommending them!

  • 2/5 Oscar S. 10 months ago on Google
    Buying experience was brilliant. The salesman (that's no longer there) was friendly and knowledgeable. I bought a FTR Carbon. Salesman worked with my needs and advised me well on the accessories extras that I have fitted. Collection of my FTR went really well. I later contacted the aftersales dept, and it was very different experience. I went in for the first running in service and asked about extra accessories. They said that they would let me know. Didn't hear back from them. I later on called to book in the recall on the bike and possibly get some accessories fitted. They couldn't give me a time to book the recall in or get the accessory fitted. Still didn't hear back from them. A few months later I called to book the bike for 1st service and asked if I could get the recall done at the same time. Not a problem. Wish they contacted me earlier that they could start doing the recall. Still no information on the accessory wanted. Bike went in dirty as they don't collect bikes and had to ride in the rain. . I collected the bike also dirty. Not cleaned. At this point gave up asking about the extra accessories as I found another dealer kept them in stock and available. As soon I got home I cleaned my bike and noticed that some bolts hadn't been tightened and wiring loom was showing and not put back correctly. These are items that I know were taken off for the recall and service. I called them straight away informing them about what I found. They didn't seam interested. A few months later I had to remove the rear seat cowl and noticed that the securing bolts for the rear seat handles were loose. I know that this was removed when the service was last done. What else am I going to find. I have lost faith in their workshop /aftersales dept. Indian sell themselves as a premium brand. This garage doesn't. I recommend buying from them BUT avoid aftersales.

  • 5/5 Dominic K. 9 months ago on Google • 1 review
    The staff was were very helpful I would come back and buy another bike from you again Rebecca was very good at telling me about bike was very happy with it all thanks 👍👍👍👍
    1 person found this review helpful 👍

  • 5/5 Matthew S. 10 months ago on Google • 1 review
    Recently purchased my dream bike an Indian Scout and it was a dream process. Purchased the bike while in France and Rebecca could not of made it any easier. Great communication and amazing service defiantly will be a customer for life. Even had a coffee while we waiting. Amazing
    1 person found this review helpful 👍

  • 5/5 Corin M. 4 months ago on Google • 2 reviews
    Absolutely great experience searching for and buying a new motorbike through Krazy Horse. I road tested a few bikes with different dealers during November/December but I can say that the service, support and communication from Krazy Horse was fantastic. Thanks to Paul throughout from my first enquiry to riding away on the new bike. And thanks to Rebecca for helping me on the test ride. I've been well looked after and you can't ask for much more than that - a great team.
    1 person found this review helpful 👍

  • 5/5 Andrew B. 1 year ago on Google • 1 review
    Just purchased this beauty from Krazy Horse in Welling and it's a blast to ride! Massive thanks to Rebecca and the team at Krazy Horse. Rebecca was great from the first conversation we had, answering all of my questions with both knowledge and humour, and making sure all was in place before the big day of collection. On the morning of collection, Rebecca was very thorough in both going through the paperwork and introducing me to the finer points of the Fantic Caballero Explorer itself, before I rode off for my first big adventure. Would thoroughly recommend a visit to the shop as they have a great selection of motorcycles, clothing and accessories and they're great people to chat to.


Call +44 20 8856 4273 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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