14th April: Dialysis Reception did not support the way an Hospital should be. There are issues related to their internal communication and insurance which we highlighted multiple time in last few weeks. But no proper response. 15th April Update: I have raised complaint yesterday late night and there is immediate response from hospital top of pyramid and given instruction to hospital team. It is great to see that still the feedback system works but it is a sad reality that some individuals need to be constantly reminded of their basic duties. Will update further once the case is resolved and about the post case treatment care. 1st May: There has been a change in attitude and the hospital has taken care of the issues. Hope the same will continue in future n also will improve further.

Worst thing, Reception girl openly telling for insurance we will increase the amount in every section and will make compulsary pay for every patient. but(i didn't do for you), she tells . i am quite shocked, how bold speech . . Insurance company given discount for partnered hospital , she tell i am seeing how to add this amount in you bill for tally, Its openly written its discounted amount..( it should benefit patient , she tell i want add extra amount for that discount amount , like extra charges) I got irritated and told give all my breakups of claim, she suddenly started telling its our hospital protocol , we cant give. I told its compulsory to give, then she told i wont seal and sign . i told no issue u just produce the details. She told take photo in my system. I told u r crossing the limit, she finally gave, : I have wasted my money. In that particular hospital Main ortho doctor is good so i consulted,

Superb hospital with tender care. One of the best private hospitals where doctors and paramedical staff takes all care of patients with personal care.

I was there for a Surgery first time in my life. Where Dr. Boblee James (Orthopaedic) explaination on the procedure which took out the fear and the pos operative care was awesome. Admin staffs were very pleasant and helpful on insurance procedures. Special thanks to Dr.Nandhi, MR.NAUSHATH and Staff Nurse Lalitha

Worst hospital, if you have money they will pump your wallet and give body only.... Murugesan often target french national people... Not even deserve a single star

Blindly we can believe this hospital for maternity. Everything was procedural and it was explained in a timely manner. Thanks Dr.Jisha for her skills and the care taken in the labor time. Most of the people expect c-sections in private hospital when compared to GH of Pondicherry. If you are ready to cooperate physiological exercises Normal delivery is painless here. Ward nurses, natural environment, cleanliness, timely diet food and facilities are top-notch.

Myself sarathi due to depression it leads to body weakness once get consultation now I am alright!

Both doctors and nurses gave a detailed explanation about the need for admission, the treatment plans and prognosis. Helped sail through bad times with ease.

Timing punctuality and approach tooo worst, please make some arrangements for visitor's waiting hall or chair arrangements. For long distance Patient it will make disappointment

A Hospital with state of art facilities. Doctors and staff take personal care.Every patient is given personal attention.Excellent medical care.

I have gone to many private hospitals but haven’t seen a hospital like this before. Very good staff nurses and doctors. The doctors are well versed in their department. A reasonably priced hospital in pondy.

The pharmacy while I am getting an napkins for ladies it's urgent and must but for that also if there is no charge of Monty they are telling no stock

Worst hospital. No proper response and cleanliness. No nurses show proficiency. Paying for nothing.

Service is good, doctors and nurses are taking good care. And plesent and hygiene atmosphere.

All the staff incl doctors , nurses and other staff were very caring... Very well facilitated....

They don't provide Bills for Consultation. If asked, they will embarass you before other patients. Payment to be done only in cash. they don't accept UPI or other payments. Also, they don't consider telephonic appointments . No Dedicated Recipitionist, the Reception person act as assistant to Doctor. Lot of Patients wait for registration and other wait for Payment and Pharmacy. Huge mess . Pl. East cost hospital management consider this Seriously and provide proper services.

I got admitted in east coast hospital at t v salai east Cost Hospital last month Good care and facility By sataffs Especially silambarasi sisters care is outstanding thanks for ur kind and affection

Great service! The doctor was really nice and explained everything in detail.

I was admitted to coast hospital for stomach pain..and it's in server condition. I didn't expect will be alright but the doctors supported me to overcome it. Am highly satisfied with their treatment. Now am completely alright. Thank you East coast hospital

I am admitted my father last week now ia alright ,.staff behaviour is good and clean hygiene,toilet is good,our staff especially silambarasi is good kindness and polite speak and care.....thanks

Good in medical and staff service. Good hospital for medical treatment

We went for executive master health checkup. Great response and the coordinator is well organised to do one by one checkups. Friendly staffs and nicely taking care the patients.