2/5 Dilip C S. 1 year ago on Google
Had
a
disappointing
experience!
Had
pre-booked
the
room,
and
was
told
the
check-in
is
at
11am.
By
the
time
we
reached
the
property,
it
was
1:30pm.
However,
the
previous
occupant
hadn't
even
checked-out
then.
We
were
told
that
they're
having
their
lunch
and
will
checkout,
then,
they
would
clean
the
room
and
handover
in
half-hour.
As
we
were
hungry
and
travelled
from
Chennai,
we
were
tired.
Also,
we
had
travelled
with
our
2kids
(aged
3
and
8),
we
ordered
food
in
swiggy.
We
wanted
to
use
the
restroom
as
we
had
travelled
quiet
a
distance,
we
were
offered
another
empty
single
room,
just
so
that
we
could
relieve
ourselves
and
wait
until
our
room
is
cleaned-
or
so
we
thought!
Our
swiggy
order
came
by
2:45pm
and
we
began
eating
in
the
swing
that
was
available
in
the
lawn
area
as....
You
guessed
it
right...!
Our
room
was
still
not
vacated
and
cleaning
hadn't
even
began!
It's
3:30pm,
we've
already
been
informed
by
the
property
manager-
Mr.
Mani
Raj-
that
our
room
will
be
ready
in
10
mins
(this
is
already
the
5th
10mins
promise!).
The
scenery
was
good,
so,
we
convinced
ourselves
to
just
enjoy
it
and
wait.
However,
it
was
4:20pm
and
we
were
given
another
of
the
10mins
ready
promise
and
we
waited.
We
later
left
when
we
couldn't
take
it
anymore.
We
left
the
property
around
5:10pm
where
the
"cleaning"
was
still
happening
and
checked
into
another
hotel
by
5:30pm.
Just
the
environment
was
good,
but,
not
a
very
professionally
run
setup