Hotel Heeralal and Restaurant image

Hotel Heeralal and Restaurant

Restaurant Fast food restaurant Vegetarian restaurant North indian restaurant

👍 The hotel is located just opposite Bikaner junction railway station. Towards the platform one side. Overall satisfactory for a small town like Bikaner. The rooms and bathroom were neat and clean. We booked through an online website. Rooms were as described. Service is also good. Food can be ordered... People often mention hotel, staff, good, station, room, check,


Address

Heeralal Mall, opp. Railway Station, Bikaner, Rajasthan 334001, India

Price rating

$$ $$

Rating on Google Maps

3.80 (697 reviews)

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Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hotel (11) staff (9) good (7) station (6) room (6) check (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Ed T. 4 months ago on Google • 73 reviews
    The hotel is located just opposite Bikaner junction railway station. Towards the platform one side. Overall satisfactory for a small town like Bikaner. The rooms and bathroom were neat and clean. We booked through an online website. Rooms were as described. Service is also good. Food can be ordered to the room. The food taste is more localised. Some may not like it.
    5 people found this review helpful 👍

  • 1/5 Rakesh K. 1 year ago on Google
    My experience was horrific, I became free from their trap after police intervention. I booked the hotel for 2 adults and 2, children with free breakfast and dinner and for that I paid 4230 INR through make my trip. At the time of check out management staff start demanding of additional charges for children and whatever dinner we did, they made seperate bills for item wise which ofcourse costly than the package plan, it was completely a cheating act by their staff and management. They wasted our 2hours and afterwards we become free from their trap with the help of police. Room and food quality is below average, the same facility can be availed in OYO rooms at 1/3 cost. In simple words this hotel is run by fraud people's. I storngly recommend not to book this hotel.
    4 people found this review helpful 👍

  • 1/5 rishab s. 5 months ago on Google • 140 reviews
    Food experience is worst. Paneer lababdaar me shimla mirch, taste like as kadai paneer. Tandoori roti itni patli ki sukhi hui kadak rotiya aati h. Overall food is cheap taste. Waste of money, time and toung taste.
    1 person found this review helpful 👍

  • 3/5 Rishabh S. 3 months ago on Google • 114 reviews New
    The only good thing about this Hotel is its location. You step out of the Railway Station and enter into this hotel. Apart from it the rooms were spacious, bathrooms were sanitised. Issues: 1. Lift (Elevator) is small, and that too broke up in the morning so we had to come down from 4 floors with our luggage. 2. Halls are not well lit. You will have directional issues while moving. 3. There's no parking space. 4. The AC windows were rusty and the geyser wasn't working in full capacity. The shower was not operational.
    1 person found this review helpful 👍

  • 1/5 Robin C. 1 year ago on Google
    Very misbehaving by staff also take extra payment during check out No Rule of Hotel association, No Rule of checking in or out, No properly provide buffet in morning time I would suggest you please no need to include breakfast
    2 people found this review helpful 👍

  • 2/5 neeru c. 1 year ago on Google
    Many times I asked for owner contact but couldn't get. Needs to appoint some good staff who is capable to fulfill the customers enquiry. Raj kachori rate is different on ZOMATO or on asking on phone or on purchasing from counter. We couldn't get any satisfactory answer. Owner needs to s know all the matter
    1 person found this review helpful 👍

  • 1/5 Kamal L. 1 year ago on Google
    I have not been to the hotel but restaurant.... Based on online ratings thought to go there. The location was terrible. As I entered in the restaurant.....not even a single customer was there & the staff members were seated on the dining chairs. The ambience was not at all good. I didn't place any order & stepped out of it....
    1 person found this review helpful 👍

  • 3/5 Agastya T. 1 month ago on Google • 77 reviews New
    Livable. Very low lit rooms. Bad smell in lobby

  • 4/5 Mithun D. 1 year ago on Google
    Food is a bit expensive, but the restaurant was clean and the food was good

  • 5/5 Samuel J. 3 months ago on Google New
    Wonderful destination for food. Best days in bikaner.

  • 5/5 MPS M. 1 year ago on Google
    Good food.excellent authentic ker-sangri in rajasthan.prompt service and cordial staff.

  • 1/5 Pragati S. 1 year ago on Google
    firstly change firstly change hotel manager. while check in firstly change to manager nobody attending guest ...I have to carry my luggage till room...hotal is fully bad odour..As per super deluxe room minibar to be provided..but not provided...I ask to hotel manager to check … manager. while check in nobody attending guest ...I have to carry my luggage till room...hotal is fully bad odour..As per super deluxe room minibar to be provided..but not provided...I ask to hotel manager to check

  • 1/5 Harshita T. 1 year ago on Google
    Stayed in heeralal hotel.. although it's just opposite to the railway station but the room looks very shady and it's not hygeinic. The bed linen had stains, it was torn etc. not properly lit.

  • 3/5 mohan narayana rao t. 1 year ago on Google
    Hotel is strategically located opp to Railway station. The quality of service, staff etiquette, food service needs to be upgraded to become a big player. The furnishing and decor of lobbies you can find to be quite good with a billiards table in the lobby

  • 4/5 Navin B. 2 years ago on Google
    Located just opposite to Bikaner railway station. Room in the hotel are spacious and we'll maintained, washrooms are big and clean. Room service and staff behaviour is very good. Food is okay and they also have snacks menu.. Good ambience around.

  • 1/5 Ashish J. 1 year ago on Google
    Worst Experience ever...they dont know how to serve food and talk to the customer..Do not ever try to eat dal bati as they think customers are fool here...Poor quality staff and food

  • 3/5 Shouvik B. 1 year ago on Google
    We ordered paneer bhurji, daal fry and Tawa roti. Paneer bhurji was very dry and chewy, roti and daal fry tasted fine. The place is just opposite to bikaner railway station, if you have a personal vehicle you can park for free inside the railway station.


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