Hotel Raj Vilas Palace image

Hotel Raj Vilas Palace

Hotel

Relaxed hotel offering laid-back rooms in a 19th-century palace with a gym & a rooftop restaurant. People often mention good, hotel, water, room, stay, service, changed, staff, poor, nice,


Address

Public Park, opp. Old RTO Office, Shardul Colony, Bikaner, Rajasthan 334001, India

Contact

+91 151 252 5902

Price rating

$23/night

Rating on Google Maps

3.90 (1.7K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: good (32) hotel (30) water (16) room (15) stay (9) service (9) changed (7) staff (7) poor (6) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 jatin r. 2 years ago on Google
    Please do not stay here. Facilities not good. Staff is not responsible. T.V not working. Thereโ€™s no hot water for a shower. More expensive than the deserved value. I will advice you that you should not stay here at all. I donโ€™t know why there are some good reviews here. The service is very poor
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Mehul S. 2 years ago on Google
    1. Absolutely filthy and unhygienic hotel. 2. No cleaning done in the room since ages. 3. We changed 3 rooms still found many issues in the assigned room. 4. The toilet seats werenโ€™t cleaned and had old guests stool spots and stains were there. 5. To add to it, the stool stains were also found on the floor and the bed sheets. Thatโ€™s so disgusting. 6. Also, it proved that no one changed the bedsheets, cushions covers after last guests left. 7. The toilet fittings were very old and werenโ€™t operable easily. 8. The bath tub was completely rusted in which we were supposed to have bath. 9. The room walls had so much sticky dust since many years. 10. The water given for drinking was said to be RO but wasnโ€™t even filtered. It was salty. 11. The cupboards were broken with no doors. 12. Mini fridge wasn't there. 13. Water kettle had dust inside. 14. Wifi was not covering the entire hotel.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 kalicharan s. 2 years ago on Google
    Very poor service... They are not worry about anything....very very poor... Less staff and poor quality...taking too much times on any orders... Need to focus more on customer satisfaction and their services... Hope for better in future if they really want to be as per name and Fame..
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Tosee T. 1 year ago on Google
    Consider the rating as 3.5. nice hotel 1. Location very good 2. Staff is very good 3. Wifi is not available in room. One can use in the reception area only 4. Bathroom needs to be taken care. a) Water has been flowing constantly from tap b) water remains stuck 5. Food is good 6. Service is quite slow Overall experience is good. It is a good hotel to stay
    1 person found this review helpful ๐Ÿ‘

  • 3/5 dishita s. 4 months ago on Google
    I didn't liked the yellow lights in the whole hotel otherwise it's an ok hotel

  • 1/5 Ashish K. 2 years ago on Google
    It's a low cost hotel and some might want to call it budget stay, but the bottom line is that the hotel is not great. It's a typical case of the hotel having amenities (e.g. bathtub) but it's not maintained. The Bathrooms are downright Dirty and Filthy. Faucets leaking, hard water marks on all taps and mossy area under the wash basin. The moisturizer and shampoo bottles were used bottles and not replaced when we came in. We complained about the same and we were assured that it would be changed. BUT it was never changed. There were no coffee sachets, sugar sachets, milk powder in the room. There were 2 open tea bags and a third one which was a USED TEA Bag. The kettle had water marks all over it and should be discarded. Rooms were clean but could be better. Breakfast menu is not that great either and the food is cold. Further it takes a lot of time when you order freshly prepared items like omelette. Hotel staff is okay and respond when pushed. I asked for a cup of tea in my room and the First response is that buffet breakfast is laid in the restaurants, so you should have it there. When I insisted they agreed to give me one cup of tea in my room. The hotel has a great capacity to be turned into a 3 or 4 star hotel if they maintain their amenities. The looks of the hotel is really good, but it loses its shine as soon as we start using the amenities. Hotel owners or management should note this seriously and make amends.

  • 5/5 Traceindia T. 3 months ago on Google New
    Nice place...best location , polite staff and delicious food

  • 1/5 Aarti M. 4 months ago on Google
    Worst experience.poor service,poor food.firty laundry,leaking taps.overall will not recommend to anyone

  • 1/5 Rinkesh M. 4 months ago on Google
    This is not a hotel its a bhoot Bangla and room condition very bad like old make and staff not cooperating agar Banda galti se book kr liya to fas gaya very bad, room service itni bhaiyat not available any extra items

  • 4/5 Rahul S. 4 months ago on Google
    Very nice people, great hospitality and good rooms.. the rooftop restaurant is nice as well.. Had a good time with family.. would recommend staying here!

  • 1/5 Ashish B. 11 months ago on Google
    Please do not go. This hotel is not functional. They have one or two staff members still listed though on website

  • 4/5 Tarun G. 1 year ago on Google
    Rooms are good with AC n wifi, hotel seems like a palace. Price is medium neither low nor too high. Location is nearby railway station. So it's good.

  • 2/5 Kalpita A. 1 year ago on Google
    No hot water in the hotel. I stayed here for 2 nights and there was no hot water for bath. On request they provided me hot water bucket for bath. In winters hot water is necessity and if not providing then hotel is of no use. Restaurant area is unclean. If you order food in room then ok. Food is good.

  • 4/5 gunjan d. 1 year ago on Google
    Hotel is good and rooms are spacious. Set up of room is traditional. It gives royal feeling to stay there. Wash room was a bit out dated. Food was nice service was good, taste and quality was great. But with all this expectation goes higher, they failed in one parameter whish was breakfast. They did had a buffet to serve to guests. Barging this good experience.

  • 5/5 HIWARE N. 1 year ago on Google
    Consider the rating as 3.5. nice hotel 1. Location very good 2. Staff is very good 3. Wifi is available in room. One can use in the reception area only 4. Bathroom needs to be taken care. a) Water has been flowing constantly from tap b) water remains stuck 5. Food is good 6. Service is quite good Overall experience is good. It is a good hotel to stay #f.

  • 5/5 sunil k. 1 year ago on Google
    The bar facilities is awesome with normal costs and having a one staff for serving you. The location of the place is very romantic and luxurious, i found it as my home ๐Ÿ  when you're gonna visit it you feel it very luxurious

  • 1/5 aarushi l. 1 year ago on Google
    Wish I could give it no star. Worst service, bad workers, not even a percent worth of the cost they are charging. This hotel is just spoiling the entire tour fun with its service

  • 1/5 Namrata K. 1 year ago on Google
    The food was not good. Tasteless food. There was a shortage of food for 35 people. The taps were not in good condition. The water problem was there. The only view from outside the hotel is good

  • 4/5 R.K. s. 2 years ago on Google
    It's a low cost hotel and some might want to call it budget stay, but the bottom line is that the hotel is not great. It's a typical case of the hotel having amenities (e.g. bathtub) but it's not maintained. The Bathrooms are downright Dirty and Filthy. Faucets leaking, hard water marks on all taps and mossy area under the wash basin. The moisturizer and shampoo bottles were used bottles and not replaced when we came in. We complained about the same and we were assured that it would be changed. BUT it was never changed. There were no coffee sachets, sugar sachets, milk powder in the room. There were 2 open tea bags and a third one which was a USED TEA Bag. The kettle had water marks all over it and should be discarded. Rooms were clean but could be better.

  • 3/5 Virender K. 1 year ago on Google
    Decent hotel at a very nice location. We stayed here for one night . Hotel is very close to Junagadh Fort. Food is good and service is good as well.

  • 4/5 Jay Prakash K. 1 year ago on Google
    Rooms are good with AC n wifi, hotel seems like a palace. Price is medium neither low nor too high. Location is nearby railway station. So it's good.

  • 4/5 Manisha K. 1 year ago on Google
    I stay here for 2 nights hotel is good but my room bathroom is in bad condition and some of the water fittings getting rust as of now. Overall it's a good stay near to railway station.

  • 1/5 Dipti S. 1 year ago on Google
    I checked in and then left in about 10 mins. the hotel is extremely poorly maintained. It is a 1 star property at best and it is sti priced for a 3star hotel. Looks like a haveli from outside, but on the inside, it is very very poorly kept. Dirty rooms, kettle and even the garbage bag of dustbin was not changed. The taps were leaking. Poor state of rooms

  • 1/5 Purnima S. 1 year ago on Google
    The phn number given on Google is fraud. Don't pay on the scanner given dere. The hotel is also not taking responsibility of the fraud . Simply told us tat they hav already filed complaint

  • 2/5 Smita S. 2 years ago on Google
    Heater was not available. Despite many reminders water glass was not provided. Otherwise location is good and food is delicious.

  • 1/5 Kick I. 2 years ago on Google
    3rd class hospitality. No service at all. Hard ground rust water in bathroom. Less staff.. poorly ill managed. They don't pick calls. They serve super late.


Call +91 151 252 5902 Open on Google Maps

Amenities


  • Hotel
    • โœ“ Wi-Fi
    • โœ“ Free breakfast
    • โœ“ Free parking
    • โœ“ Pool
    • โœ“ Air-conditioned
    • โœ“ Laundry service
    • โœ“ Room service
    • โœ“ Kid-friendly
    • โœ“ Restaurant
    • โœ“ Bar
    • โœ— Pet-friendly
    • โœ— Airport shuttle

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