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  • 4/5 S͡urendra S͡id - A. 2 years ago on Google
    Hotel didn't allow group of friends after evening that's the worst part overall experience was good. Rooms were well maintained & well furnished. Rooms is equipped with Tea coffee maker and refrigerator and king sized bed with clean linen. Food is not upto the mark. Staff are totally professional they never said no for any of my queries, they have done everything with a smile. Convenient location and have extra entertainment due to nearby mall. Good facility and very cooperative staff.
    4 people found this review helpful 👍

  • 3/5 anuraag a. 8 months ago on Google • 90 reviews
    To be honest the stay is good. But the dinning is bad and the fact that they don't care about it makes it worst there's no proper cooling you can SIT and SWEAT no one cares and it's a regular problem there. Had dinner with family no valet for parking HVAC not functioning properly the food service was messed up. Nobody cares ! Don't go for dinning they'll charge you like a four star even though they can't provide service like one.
    1 person found this review helpful 👍

  • 4/5 Priyanka B. 1 year ago on Google
    The place is nice. I've visited their other branches in different cities. I generally go to this place to have dinner with my family. The food here is good whether it's a buffet or ala card. The staff are polite and well-behaved. I like the ambience here.
    2 people found this review helpful 👍

  • 2/5 Dinesh M. 1 year ago on Google
    Stayed there for 6 nights, here are couple of comments/suggestion: 1. Cleanliness: Courtyard by Marriott is considered as benchmark of 5 stars, unfortunately not this one (bilaspur). The room was not clean at all, one can easily see dirt/stains around the corners. Even some insects (cricket/cockroach) paid a visit to my room. The door of a shelf was hanging on one hinge only. And lastly, you would see torn curtains in a 5 star hotel. Isn't it great :) 2. Peace of mind: If you book this hotel for business travel/vacation, my suggestion would be please choose some other one. Here at this hotel you are not going to get good sleep. There is a pub nearby hotel and they play loud music till 12:30-1:00 AM daily. Requesting hotel staff is just waste of effort, they are helpless. 3. Food: I would say food quality is just average. And one suggestion, please remove Idly from your breakfast menu, you chefs don't know how to make Idly. 4. House keeping staff: They are good and are there for your service 5. Security while entering the hotel: Come on, you are in Bilaspur city.
    1 person found this review helpful 👍

  • 1/5 Randeep G. 6 months ago on Google • 4 reviews
    Stay:10/10/2023 I recently stayed at the Courtyard by Marriott in Bilaspur, and I have to say, it was a rather disappointing experience. The primary issue was the incessant noise from the adjacent nightclub that continued well into the night. It was impossible to get any restful sleep until midnight due to the heavy bass music reverberating through the shared walls. I approached the staff about the issue, and while they claimed to have reported the problem, I couldn't help but feel let down by the lack of action. One would expect a hotel of Marriott's reputation to have adequate soundproofing in place, especially when situated in such a potentially noisy environment. In summary, my stay was marred by this significant inconvenience, and I sincerely hope that the management takes steps to address this issue promptly to ensure a more comfortable experience for future guests.

  • 5/5 Gani 8 months ago on Google
    Just Recently Visited The Mall One word To Say just Wow and Stunning There Facilities Decency in Employees Have me more Comfortable To enter into Their world It has malls Buffets Party places and more To discover into it And the more you explore The more You get. What a place! Rooms are clear and spacious.Staffs are very decent and well behaved.Their friendly behavior made our staying more comfortable.The buffet breakfast was just superb and very delicious. Highly recommend to all. Thank you team.

  • 5/5 shubhi a. 3 months ago on Google New
    Great hospitality, I much mention about chef vivekananda and chef Prem who made custom dishes for my little son, which he really enjoyed. Staff is very polite and helpful

  • 1/5 Anshul M. 4 months ago on Google
    Very poor services. Staff is totally unprofessional. If you have patience and ready to waste your time after placing order, than this is the perfect place. As the staff will take thr sweet time in responding. Not recommended 🙏

  • 5/5 Giri 8 months ago on Google
    I have visited this property yesterday with my family. The hotel and hotel staffs all are very very supportive and obligated. They are very flexible with there guest specially front office executive. The buffet breakfast was just superb and very delicious. Highly recommend to all. Thank you team.

  • 5/5 Pooja k. 8 months ago on Google
    I recently had the pleasure of staying at Marriott during my visit to Bilaspur. From the moment I stepped into the lobby until the day I checked out, the experience was absolutely fantastic! Upon arrival, the warm and friendly staff greeted me with genuine smiles, making me feel right at home. The check-in process was smooth and efficient, ensuring that I could settle into my room without any delays. Speaking of the room, it was nothing short of luxurious. The elegant decor and attention to detail created an inviting atmosphere that was perfect for relaxation. The bed was incredibly comfortable, guaranteeing a restful night's sleep after a long day of exploring the city. One of the highlights of my stay was the impeccable housekeeping service. The room was always spotless, and the housekeeping staff went above and beyond to ensure I had everything I needed during my stay. Now, let's talk about the amenities. The hotel boasts an array of fantastic facilities that cater to all guests. The fitness center was well-equipped, allowing me to stick to my workout routine, and the pool area was a lovely spot to unwind and soak up the sun. As for dining options, I was thoroughly impressed with the on-site restaurant. The breakfast buffet was a delightful spread of both local and international cuisines, and the attentive waitstaff made dining a pleasure. The location of Marriott couldn't have been better. It was conveniently situated close to major attractions and public transportation, making it easy for me to explore the city without any hassles. Lastly, I want to commend the entire staff for their exceptional service throughout my stay. Whether it was the front desk, concierge, or restaurant staff, everyone was consistently courteous and attentive, going above and beyond to make my stay memorable.

  • 5/5 The Y. 1 year ago on Google
    Hi this is aditya from bilaspur.i am a business man. Most of my colleagues visit bilaspur and they always choose to stay at Marriott. If you are visiting bilaspur and looking for a Hotel to stay Marriott is the best. It is situated at the centre of bilaspur. You can get a royal ambience here. You can enjoy here with family and friends. Food is very delicious here.Staff are very polite and professional. You will definitely have a great time at Hotel marriot.

  • 4/5 Anjan C. 11 months ago on Google
    I stayed here from 9-11.5.23 and checked out on 12.5.23. Location wise, this property is highly recommended for prospective customers . Special mention here is about the warm gesture by a lady executive Nishita while entering the MoMo caffe everyday morning during breakfast hours !! So pleased to have that warm wish before starting the day's work

  • 2/5 Harish K. 1 year ago on Google
    We just visited here for a couple of coffee but got the worst coffee ever. Very bad in smell and taste too. The only thing worth for two star is the sitting area and the sugar pouch and availability of coffee this time. Total waste of time and four times waste of money. If any one seeking for late night coffee shop plz search any where else.

  • 3/5 RX D. 1 year ago on Google
    Zero hospitality. AC not working. Totally uncourteous staff. Engineering head & front desk manager missing at night. None available to shift the luggage. A very sorry state of affairs.Never had such a bad experience.

  • 4/5 Soudamini M. 1 year ago on Google
    The hotel is centrally located. Rooms are clean and comfortable. The staff are excellent. There is a problem with the service. The minimum necessay things are not kept in the room, broken kettle lid, empty sampoo bottle and so on. But for this, I would have loved to give a five star.

  • 2/5 Manish C. 1 year ago on Google
    Food ***** Ambiance ***** Staff courteous Sleep quality Poor head banging DJ keeps running till midnight and you have to wait till its completely stopped so you can go to bed. Whole room keeps vibrating from the heavy bass of Disco beats, Hotel management is helpless and cannot help you get some sleep until the DJ is over. This goes on and on every single day. Overall average hotel to stay.

  • 1/5 sudhir m. 1 year ago on Google
    Some definitions and concepts take a beating at this hotel. Guest is not अतिथि देवो भव. He is a crook unless proven otherwise. You may be a respected doctor in society. But you may be woken up from sleep with a jarring phone call from the kitchen to pay up for the lunch.( I had signed the bill to be paid up while checking out). Okay I said...but I'm sleeping... "It doesn't matter." I promised I will. Please send across a cup of tea now that I'm wide awake. "You will have to payup upfront " was the reply. Wife was appropriately distressed. I said, " don't get upset. We're on vacation ". But it did spoil our mood. Next morning we ordered bed tea. " You will have to pay cash immediately" was the reply .... Spoiled the even before it began. Wife said " but it's customary to settle the bills at checkout. " Not at this hotel. They suspect we would flee without paying the bill. The crockery was soiled and had stains of food and oil. My fault was that I had pointed that out and was being ragged for that. In the morning while I was rushing out for friend's daughter' wedding I had asked for cleaning my room. We came back tired at 3 pm only to find room still unkempt. I asked the people, only to get reply that we clean the room only when the guests are present in the room. I thanked my stars that we didn't return at midnight. My self esteem has really taken a beating. Maybe the hotelling culture has changed probably. But be prepared for any eventuality if you are staying at this hotel.

  • 4/5 Nisha P. 9 months ago on Google
    The hotel's dining options were exceptional. The breakfast buffet offered a wide variety of delicious dishes, from traditional local delicacies to continental favorites. The restaurant staff was attentive and provided excellent service. I also had the opportunity to dine at the hotel's in-house restaurant for dinner, and the food was equally impressive with a diverse menu to choose from.

  • 5/5 Ajay S. 1 year ago on Google
    The place is very nice. i have visited their other branches in different cities. I generally go to this place to have dinner with my family. The food here is good whether it's a buffet or ala card. The staff are polite and well-behaved.

  • 3/5 aatif m. 1 year ago on Google
    The hotel was okay overall but we had a major security and privacy breach, a random guy entered our room, as he was allotted our room (mistake from reception), he just barged in thinking it’s his room. Reception staff was very careless in this regard, they gave keys without confirming names. My wife was alone in the room at that time and it was a scary experience. When confronted about it, they were sorry about the mixup.

  • 4/5 Tarun Pal S. 1 year ago on Google
    Good food, Amazing ambience, Lovely staff and one of the Best Hotel Stay experience that I had in Bilaspur - Chattisgarh at a wedding at Hotel Courtyard by Marriott Bilaspur. It is an awesome place for a Grand wedding.Rooms are big and luxuries. Very well behaved staff, nice and friendly environment location wise Good. The party hall is huge with great ambience and was beautifully decorated. The main reception was held in large Area. It looks absolutely amazing in the night with lightings and decorations. The food was fantastic, super tasty with great quality and variety. They had ample of parking. All in all, the guests thoroughly enjoyed wedding here !!!!

  • 2/5 Prem Prakash P. 1 year ago on Google
    The building and rooms are great. Food is also good. However, the rooms are not well maintained. The bathroom door of my room wasn’t working. They could not provide any reasonable solution. Also I wanted to keep my room temperature at 26-27 degree centigrade and I informed them so on several occasions but I had to manage with auto fixed 20 degrees. Twice their technicians visited but no help. This eventually caused stuffy nose and sneezing for me and my son. It was a big disappointment.

  • 5/5 Subhash P. 1 year ago on Google
    In Bilaspur Marriott is the best option, For business travelers need to work on a few things, check in time is 3 pm, which need to align with others like 12 or 1 pm. swimming pool is open up to 7 pm only in evening, which is again of no use. Rooms are spacious and food quality is good.

  • 2/5 swati r. 1 year ago on Google
    Only food is good otherwise just wastage of money in throwing any party here . I throw my kid birthday party here . It was so troublesome. I felt that I m doing this party in my home . Staff were inadequate to serve food . I was busy whole time regarding serving food to my guest as I m in my house . Very pathetic. Most of the items didn’t get served to the guest . Highly dissatisfied. It’s better to give any party in any 3 star .. it’s my advice please don’t throw any party here .. I feel cheated. Just wastage of money

  • 4/5 Beautiful D. 1 year ago on Google
    Rooms are great , comfortable bed, checkin is slow process however, food is great and quality service. Food quantity was apt too. Near city centre 36 mall in Bilaspur. Well sanitised room. Parking was ok. Room temperature 24 in summer n if u want to change it u need to call reception and even then it was not that great. Probably AC issues. And Since there is no fan in the room day time felt hot in summers. Apart from that Evening time was pleasant in room. The lobby has a cafe which serves round the clock food n drinks. Food menu was elaborate and good. Buffet breakfast was complimentary n elaborate and fulfilling. Chef is good and the taste of every item was authentic. Views from rooms are good too. Rooftop has gym n pool . Booking from makemytrip was 30% cheaper then booking on their reception. Bathrobe n slippers are generally part of Marriott chain but i didn’t found all that here. So some things were amiss at this place else the hotel is good stay.

  • 3/5 anjum s. 2 years ago on Google
    Visited recently... This hotel needs huge maintainence . hospitality is nice. One of the staff name Ritam Das served us so nicely. Clam quite and everything this by done was absolutely perfect and highly professional in his skills. I give him 9 out of 10 .

  • 4/5 Richa Y. 1 year ago on Google
    Everything was upto standard of the Hotel is except there is no optional opening of rooms in case of any need....I.e. NO WINDOWS....the major flaw.... also lift access to other floor is restricted and becomes irritating when other colleage is at other floor.... Bar has a very tight hand in view of choices....

  • 5/5 Apratim B. 1 year ago on Google
    Pretty good... In a small town like bilaspur having such a lavish property with well placed service and other amenities they deserve a thumbs up... Stayed there for 5days and it was overall really good and satisfying.. Although there was some disturbance due to some pubs beside the property that played loud music late night... This needs to be solved

  • 5/5 Bhyri S. 1 year ago on Google
    Nice place for individual and family both. Nice for business meetings, parties and functions. Cooperative staff. Cool place, free from pollution. Covid measures is till been maintained by the staff

  • 4/5 Girish D. 1 year ago on Google
    Best Place to stay in Bilaspur, Staff is so polite and promptly responsive. Best part is it has an adjacent Shopping mall. Pool needs to be maintained. Over all a good experience

  • 2/5 hitesh y. 1 year ago on Google
    I visited a conference hall which was booked for some lectures in here. I think it was the only time they opened the conference hall in a decade. A very bad/pungent smell was there like fungus grew in it.

  • 5/5 ASHISH SINGH P. 1 year ago on Google
    Good hospitality. Mariott is a chain of reputed hotels all over the world. This place offers a good accommodation for the guests and lounge here is also better than other hotels

  • 3/5 Vikas T. 1 year ago on Google
    Nice Place Set within the City Mall 36 retail and entertainment complex, this relaxed hotel is 2 km from Usalapur railway station and 9 km from Kanan Pendari zoo. Discover the gorgeously appointed Courtyard Bilaspur hotel in Chhattisgarh, India. Our hotel is perfectly located near the Bilaspur city center, where elegant restaurants and upscale shopping are available for your visiting pleasure. Our Chhattisgarh hotel boasts an immaculate lobby area and guest rooms, each outfitted with wireless high-speed Internet access to help you keep connected during Ye jagah aapko 36 mall me mil jayega Yaha sab chij mil jata hai lekin free me baithoge to 10 minat ke baad nikal dete hai 😏😏 Khair achhi jagah hai agar paisa de ke kuchh khao to 😅

  • 5/5 Mayank J. 1 year ago on Google
    One of the good hotel in the city..the rooms are big and the facilities are service they provide is excellent.

  • 5/5 P M. 1 year ago on Google
    Very nice gotup n arragements attended the marriage ceremony of my friend's daughter enjoyed very much the party n environment

  • 4/5 Syed M. 1 year ago on Google
    Good place for staying. Wonderful service. But the need to make a system by which wastage of food should be minimum for singel occupied guest. The quantity as well as price of the food should be lesser then the family or double occupied guest. At lest they have to make an option for half plate food otherwise food will be wasted

  • 5/5 Piyush T. 1 year ago on Google
    Very good vibes in banquet. Service not that better in business meetings. But place is really nice.

  • 5/5 Kailash S. 4 months ago on Google • 2 reviews
    My stay at Marriott in Bilaspur was truly delightful! From a warm welcome at the lobby to a seamless check-in process, the experience was fantastic. The room itself was a luxurious retreat, adorned with elegant decor and thoughtful details. The bed was incredibly comfortable, ensuring a restful night after a day of city exploration. A notable highlight was the exceptional housekeeping service, maintaining a spotless room throughout my stay. The hotel's amenities were equally impressive. The well-equipped fitness center allowed me to stick to my routine, and the pool area provided a perfect spot to unwind in the sun. Overall, a memorable and comfortable stay at Marriott Bilaspur!

  • 5/5 sarkar s. 5 months ago on Google • 1 review
    Food quality awesome.I must say finger licking taste for most of the food items.Such a nice place for staying. Rooms are clear and spacious.Staffs are very decent and well behaved.Their friendly behavior made our staying more comfortable.


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