1/5 Andrea 6 months ago on Google • 1 review
I´ve
never
had
a
bad
experience
in
Bilbao
-
but
this
was
just
dreadful.
AVOID.
We
had
a
reservation
for
9pm,
the
curtains
were
shut
and
the
door
was
locked.
So
my
colleague
rang
the
doorbell
at
9:01pm.
The
owner
opened
the
door
shouting
at
us,
asking
if
we
were
going
to
make
a
scene
for
not
being
open
yet
-
at
this
point
we
hadn´t
said
more
than
"hello".
We
tried
to
explain
that
we
had
only
rang
the
door
because
at
other
places
you
lose
your
reservation
if
you
are
running
late,
that
had
been
our
concern.
She
kept
on
yelling
and
saying
that
it
was
rude
to
want
to
ring
the
door
before
9pm
and
that
one
is
allowed
in
whenever
she
decides
to
open
the
door.
-
At
this
point
we
would
have
left,
but
it
was
a
Saturday
evening
and
we
were
a
party
of
7,
finding
a
different
restaurant
would
have
been
impossible.
I
asked
her
to
lower
her
voice
and
stop
yelling
at
us
since
we
hadn´t
complained
about
anything
nor
had
we
been
disrespectful,
but
that
hit
deaf
ears.
We
had
booked
the
table
because
we
were
going
to
have
dinner
with
important
business
partners
and
the
company
I
work
for
used
to
be
a
good
client
here
(we
will
never
book
a
table
here
again).
They
sat
us
next
to
the
kitchen
and
the
toilet.
Then
they
took
the
orders
of
everyone
that
arrived
after
us
and
were
finally
allowed
to
order
food
at
9:42.
We
got
to
order
drinks
before
that
only
because
we
requested
it
from
the
waitress.
We
said
we
wouldn´t
have
starters
as
we
had
late
lunch
-
the
owner
got
mad
again
and
told
us
that
in
that
case
we
shouldn´t
have
come
to
her
place
for
dinner.
After
ordering
she
informed
us
she
would
let
us
wait
as
long
as
if
we
had
ordered
a
starter
(?!?).
We
couldn´t
really
complain
much
as
we
didn´t
want
to
cause
a
scene
in
front
of
our
guests.
4
people
ordered
individual
dishes
and
3
a
fish
which
was
actually
recommended
for
5
people.
The
fish
arrived
first
-
and
got
put
on
individual
plates,
we
requested
2
smaller
tasting
portions
for
our
guests
(also
to
not
have
them
sitting
there
without
food).
The
owner
said
no,
they
should
wait
for
their
own
dish
and
they
can
then
serve
themselves.
Totally
rude.
Our
guests
had
brought
a
bottle
of
wine
which
they
wanted
to
share
-
I
asked
if
we
could
drink
it
paying
a
corkage
fee
(I
would
have
been
happy
to
match
the
price
of
one
their
wine
bottles
for
this,
I
just
wanted
to
make
our
guests
happy),
which
is
something
totally
normal
at
any
other
upscale
restaurant.
This
was
again
taken
as
an
offense.
The
food
was
pretty
decent.
The
owner
and
waitress
are
nightmare.
Avoid
at
all
costs,
there
are
so
many
other
great
places
to
eat
at
in
Bilbao.
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