Featured Reviews


Frequently mentioned in reviews: room (8) stay (8) clean (8) Bilbao (8) time (7) location (7) city (7)
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  • 2/5 Michelle R. 1 year ago on Google
    Booked 4 nights here. There were no instructions to check in emailed to me or on my booking.con profile. There was no one there, even at the specified checkin time. The sheets were dirty and the window coverings that were taped to the window were coming off. The fridge that was in the room didn’t work very well. The bed was extremely uncomfortable. We left after one night and didn’t get any refund (which was fine as that was their policy) but buyer beware. We found a better, cheaper (and safer) option and left.
    3 people found this review helpful 👍

  • 2/5 Brent S. 10 months ago on Google
    The refrigerator did not work and it appears to have been broken for some time. It would have been helpful if management mentioned that in the advertisement. Other than that, pretty good location and overall stay
    2 people found this review helpful 👍

  • 5/5 akash k. 1 year ago on Google
    Absolutely amazing stay, the room was very cosy and a great view into the city. The location is perfect and the staff are super polite and friendly. Wish you guys all the success

  • 5/5 Lauren A. 3 months ago on Google New
    The room was very clean and comfortable, there is an elevator also. It just take a bit of a walk to get to the old town

  • 3/5 Danielle L. 7 months ago on Google
    My room was on the first floor without a view so it was rather dim and depressing. Good if you’re the kind of traveller who doesn’t like to spend much time in the room. Bath area has no door so don’t stay with a friend unless it’s that kind of relationship. Bed was actually super comfortable and just the right level of firm, lots of great solid pillows too

  • 4/5 João S. 8 months ago on Google
    Very nice room, well located close to train station and 15min walking from Guggenheim museum, very clean and quiet. Good car parking closed with surveleince 5min walking.

  • 5/5 Alexandros A. 1 year ago on Google
    Very clean, beautifull city view. One of the best rooms I have stayed in this price range.

  • 4/5 Adrian M. 1 year ago on Google
    Enjoyed my stay.

  • 5/5 Andrew S. 6 years ago on Google
    Comfortable rooms and friendly hosts all situated in a fine central location. Great place to stay for a short city break.

  • 5/5 Marco M. 6 years ago on Google
    Lovely place in the city center. Rooms are new and clean, the bed is amazing! Owners are super nice and friendly. Mille grazie!

  • 2/5 harry r. 2 years ago on Google
    The airco made noise which kept us awake until 2am

  • 4/5 Nicole T. 1 year ago on Google
    I was initially very worried given the amount of negative reviews recently… but the general experience was good! I travelled with my 17 yo sister to Bilbao and stayed for 2 nights, we had the double room with the city view. First impressions were: loved the interior, loved the city view, loved power shower, loved the huge bed and comfy pillows. There was a mini fridge, safe and a coffee machine. Really decent area- within walking distance with the old town, market and the gran via. We didn’t feel unsafe but we did keep our guards up. Key access / codes were fair enough given the pandemic but you do wonder if the codes are changed between guests, even so, there was a lock, although we didn’t really check, I assumed it was a double lock… perhaps, if there isn’t one- Bilbao art lodge should install one… the only downside was when we entered the main property as well as the apartment, the automatic lights were slow to switch on, so can be quite dark at night. The information brochures needed replenishing. In a sense, bilbao art lodge lost some points for the personal touch/ hospitality part. In summary, we enjoyed our stay and really looked forward to the comfy bed every night.

  • 5/5 At L. 4 years ago on Google
    We had a lovely time at the Bilbao Art Lodge. Mikkel welcomed us with real kindness, helping us with parking and managing our luggage etc. The lodge is comfortable and amazingly quiet for such a central location. We slept well and after a wonderful trip to the Guggenheim we left in good time for our onward journey towards Hondarribia. It wasn't until we got half way there (about 90 minutes away) that I realized I'd left my handbag in the bakery where I bought some snacks for our three boys. I called Mikkel and, to cut a long story short, Alejo spent an entire afternoon -- giving up his own work time -- trying to get hold of the proprietor, who happened to open up rather late that day. Bilbao is clearly a very honest city because my bag was waiting for me at the bakery when I arrived. I offered to compensate Alejo for his lost time, but he said all he wanted me to do was to be kind to someone else if the opportunity arose. That made me cry, which was very embarrassing but sort of lovely too. Thank you Bilbao and thank you most of all to Alejo and Mikkel for helping me when I really needed help.

  • 5/5 Ravi A. 5 years ago on Google
    Great little place in a reasonable location. Clean and tidy. Would recommend

  • 5/5 oilbhe s. 6 years ago on Google
    Fantastic place to stay in the heart of Bilbao. Wonderful hospitality. It is very clean, with a really comfortable bed and super modern shower! A+ ! 😊

  • 5/5 ron b. 4 years ago on Google
    The simple explanation is I've never in my life been treated better at a lodging. Manu, Mikel and Alejandro were incredibly attentive to our needs and our questions. The location is fabulous, a walk to the train station, a block to the public parking garage (parking in Bilbao is very difficult) one of the highest rated restaurants in the world a half a block away and a handy general store right downstairs . The lodgings themselves very clean and neat and tastefully done. When we go back we will definitely stay at the Bilbao Art Lodge again. Thank you Manu, Mikel and Alejandro for a most wonderful experience. Ron and Paz

  • 5/5 Chris G. 6 years ago on Google
    Very nice little hotel. Rooms were clean and modern. The guy on the front desk was very welcoming. Location was good too.

  • 5/5 Megumi O. 4 years ago on Google
    Warm hospitality! The staff are very kind and helpful. The room is clean and cosy.

  • 5/5 Misuzu F. 3 years ago on Google
    Perfect location, just 10 min walk to Moyúa square. Gentle and warm staff will welcome you


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