This location is permanently closed.
Pizza HUT Santutxu - Comida a Domicilio image

Pizza HUT Santutxu - Comida a Domicilio

Restaurant • Fast food restaurant • Pizza restaurant • Meal takeaway • Meal delivery • Pizzatakeaway • Pizza delivery service • Gluten free restaurant

😠 The worst treatment I have received in a pizzeria (and in any restaurant) in my entire life. He makes our pizza in a hurry because he has to close and of course, since he has to close he gives us the half-baked pizza. When we get home we see that all the contents of the pizza have moved to a corner... People often mention time, pizza, order, pizzas,


Address

Kalamua Kalea, 6, 48004 Bilbo, Bizkaia, Spain

Website

www.pizzahut.es

Contact

+34 946 44 60 33

Price rating

$ $$$

Rating on Google Maps

2.90 (22 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: time (13) pizza (12) order (10) pizzas (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 defconand 4 years ago on Google • 8 reviews
    The worst treatment I have received in a pizzeria (and in any restaurant) in my entire life. He makes our pizza in a hurry because he has to close and of course, since he has to close he gives us the half-baked pizza. When we get home we see that all the contents of the pizza have moved to a corner of the box, we return and I tell them, politely, what we have found and in a very bad way the girl who made it for us yells at me again and again. Once again we have knocked her over, so I prefer to leave and let her continue screaming on her own. I would have preferred him to kindly tell me what he thought and perhaps fix it with a discount for next time, but he decided to act defensively without even letting me speak. Well done. On the other hand, the pizza, very shabby. They say that it is better than Telepizza's but between the fact that ours was not even cooked and that the traditional dough basically accumulates on the edges (not to mention the wonderful tipping over), it is clear to me that I prefer to save a little and buy at Telepizza . Regarding the fact that it was almost closing time: to do it badly and quickly, tell me that you are no longer picking up orders and I will leave so happy. So we would have even come back another day, which we are clearly not going to do anymore.
    3 people found this review helpful 👍

  • 2/5 Benther P. 4 years ago on Google • 186 reviews
    55 minutes for an individual pizza, very slow...the service and the place are very good but the waiting time with so few people is something......they don't know where the air hits them, it's not the employees' fault since they work hard and are attentive but their superiors for not preparing them properly beforehand since there are 10 of us and there are 8 of us still waiting for the food...
    1 person found this review helpful 👍

  • 4/5 david m. 4 years ago on Google • 308 reviews
    Good sized medium pizzas, with less salt than others and good flavor. The only thing I asked for was BBQ without corn and they brought it to me with corn, it's an ugly detail if you're allergic to something, it's not my case but I'll leave it there.

  • 1/5 Beatriz GarcĂ­a G. 4 years ago on Google • 64 reviews
    For the quality of the food they serve it is expensive. There is a girl who answers the phone who is quite unpleasant. He called me rudely because I hadn't indicated the floor. I told him I didn't live in an apartment and he rudely told me to put it next time... last option for home delivery.
    1 person found this review helpful 👍

  • 1/5 Aintzane M. 4 years ago on Google • 259 reviews
    The dough is not from pizzahut, it tastes like telepizza, a shame. An hour late in a delivery and they don't notify us or apologize. I will not order again as there are more better options.

  • 1/5 Bi D. 4 years ago on Google • 5 reviews
    We placed an order for 3 medium ones today, Sunday at 7:30 p.m., I told the girl by phone that they would bring the machine to pay by card. After 1 hour, the boy comes with the pizzas without the machine. We had to call to solve it after For a while the half-cold pizzas tell us that they will come in a while to collect them. The boy has come at 11:10 p.m., a very unreasonable time to come since he could see us caught sleeping. Well, my 3 children WERE SLEEPING!!! I find it embarrassing!!!!! 1 and last time we order from pizza hut santutxu
    1 person found this review helpful 👍

  • 1/5 Sergio M. 4 years ago on Google
    (Translated by Google) A shame pizzas of 30 euros that sometimes makes them someone who knows and sometimes someone who is not worth even for that. With me you do not count more to pay for food and that a useless one makes bite. Thank you I will spend my money on Burger King ciao (Original) Una vergĂźenza pizzas de 30 euros que a veces las hace alguien que sabe y a veces alguien que no vale ni para eso. Conmigo no contĂŠis mĂĄs para pagar por comida y que un inĂştil haga muerda. Gracias gastarĂŠ mi dinero en Burger King ciao
    1 person found this review helpful 👍

  • 1/5 Eneko L. 4 years ago on Google • 18 reviews
    The worst service I have ever had in a pizzeria, in the first order I placed the pizza arrived no less than 3 hours after placing the order, because the first time they brought the completely wrong pizzas, the second time I placed an order (with a 50% discount due to the disaster of the first one) the pizzas arrived 30 minutes late, but good. And today, the third and last order I make to you, the pizza arrives perfectly on time but it is a "familiar" and I put the "familiar" in quotes because it is literally a medium one with almost 4 fingers of bread, wow, less than what you expect when paying 20 .95 for a pizza. For my part, here never again, I hope that the other Pizza Huts don't work the same because the truth is that the pizzas are very good.

  • 1/5 yeray r. 4 years ago on Google • 15 reviews
    They take a long time to bring out the pizzas, and in the eat and drink without limit it does not say that the maximum time of that service is only an hour and a half, so if they take a long time to bring out your batch you may only eat a turd. By the way, my friend's dog vomited after eating a piece of Caribbean pizza

  • 1/5 Rachel M. 4 years ago on Google • 1 review
    Nothing to do with pizza hut... The dough has nothing to do with it, no chicha or lemon. You go to order it at the store and you only hear the gossip of the workers and me waiting, and raca raca... They save on cheese. we don't come back
    1 person found this review helpful 👍

  • 2/5 Julen M. 4 years ago on Google • 1 review
    I ordered a pizza and an ice cream which the delivery guy did not bring me, very kind but the one who placed the order has to pay attention better, he is irresponsible, first and last time I order
    1 person found this review helpful 👍


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