Featured Reviews


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  • 5/5 Carol M. 6 months ago on Google
    Very good price/quality option when visiting Bilbao. I am a female solo traveller and this hotel is located in a safe area, supermarket Eroski is located just across the road. Also many bars and restaurants around. The hotel is located at about half an hour walking from the Guggenheim Museum. The train stop "autonomia" is located at 2' walking distance and there are several bus stops around. The main bus station, Bilbao Intermodal, is located at about 8' walking distance, where there are good connections to the airport (3 EUR one way, ever 15' and other national destinations) The hotel offers (you pay 15 EUR extra for it) early check in/late check out (if available!) which was a great option for me as I travelled late at night and could still use the room until 5pm. The hotel rooms are nice, tidy and small but enough for 1 or 2 people. Everything you need is there. Daily service. The breakfast is a good option (you pay 7.50 EUR) but many nice places around the hotel where you can have breakfast. The staff is super friendly and multilingual. During my stay I heard many languages. very helpful staff too. The check in was quick and smooth, so was the check out. I do recommend this hotel as the price/quality is great! I would stay here again!
    2 people found this review helpful 👍

  • 2/5 Paul M. 2 years ago on Google
    Went here as stated parking on website. Paid and got there to find out was no parking available. They told me to leave my car at the bus station about a 5 minute drive away and gave me a map to find my way back as was first time been to bilbao. Room was good though, very clean and modern. Small but what you get with budget ibis.
    1 person found this review helpful 👍

  • 4/5 Vincent H. 1 year ago on Google
    Stayed in many ibis / ibis budget / ibis styles in Western Europe cities for decades. This is so far the most comfortable comparing to the price you paid for. Even it’s compact in anyway but with comfort tune. September 3 nights stay breakfast included. l like the service from the front desk staff greeting and also the staff checking the breakfast. Tortilla is a surprise even without scrubbing eggs. Daily cleaning. Room design in budget detail for everything you need for a room. And location location location for National / international bus station - tram station - subway. Located in a residential area where there’s supermarket / bar-restaurants nearby. I prefer in this neighborhood than old town anyway it’s not that far by metro or walking.
    1 person found this review helpful 👍

  • 5/5 Yuriy T. 7 months ago on Google
    Good hotel to visit Bilbao, 30 mins of walking to the old center or just a few tram stops. The staff is very friendly, even providing us with tourist information! The rooms were clean and breakfast was good even with some Spanish specialties. If you're traveling by car, mind to book a parking space as it might not be available on your arrival.
    1 person found this review helpful 👍

  • 5/5 Gerard Ambrose C. 2 years ago on Google
    We expected a budget hotel but what we got was an excellent hotel, welcoming, extremely clean, well designed, comfortable and very cheerful. Everything about our stay here was faultless and would not hesitate to stay here again. We are travelling on to Ibis Valencia and hope our dogs and ourselves are again pleasantly surprised. Thanks to all the staff.
    1 person found this review helpful 👍

  • 5/5 Tan G. 1 year ago on Google
    Trendy hotel. Room space is tight. Difficult for big luggage🧳. Services at the reception counters are excellent 👍. The location is great. The daily parking fee in the hotel is expensive tough. Tight corner at the basement parking. The breakfast spread is good.

  • 5/5 bouchra w. 1 year ago on Google
    I stayed at one of you houses for a week. It was amazing. Thank you so much for everything

  • 3/5 Justina �. 10 months ago on Google
    Neat hotel near the bus station. All main attractions are within a walking distance. The room planning is reasonable but rather tight. Unfortunately you should not expect much privacy. The reception is very friendly and professional.

  • 3/5 Judit S. 11 months ago on Google
    Ver small rooms , wash basin next to the bed and shower door opens to the room. Clean and nice staff. Location is not so central but if you like walking it's 20 mins from main attraction by foot.

  • 5/5 Rita H. 10 months ago on Google
    Having missed a ferry in santander had to get to Bilbao for Ferry early next day arrived in Bilbao late at night .got a room for me and 2 dogs .have a good sleep in clean room .a good breakfast and got the early morning Ferty to uk .Thank you Ibis hotels Bilbao .

  • 5/5 Snowbear 11 months ago on Google
    I was unable to sleep at 2 am and wandered over to reception where the friendly woman on staff made me a hot cup of milk and refused to take payment. I found her kindness very touching.

  • 5/5 Matt F. 1 year ago on Google
    Walkable to town and very close to bus station. Rooms were small but newly kitted out so great value. Reception very friendly and efficient. All good.

  • 4/5 Sheila S. 9 months ago on Google
    The superior double was large enough and came with an electric kettle/tea. They have a bike rack on the ground floor for 5 or 6 bikes.

  • 4/5 CJ 8 months ago on Google
    Had a really pleasant stay. Positives: Comfortable bed, clean room, quiet, free wifi, TV, plenty of plugs to charge. Staff was very kind. For the hairdryer ask at the reception. Negatives: The room was very small, but at least functional. Toilet door not sound proof. No fridge. Only one key was received, although 2 people checked in. No free parking. The hotel underground parking lot maxed out at 7 cars, even that was 20eur. We could at least find street parking at 7mins walking distance further out the city (white line marked parking spaces are free).

  • 5/5 ray h. 8 months ago on Google
    It's a budget hotel . Small rooms cleverly set out. Very clean and good breakfast . Easy tram ride from Guggenheim and Belle Arts

  • 5/5 Michael K. 4 months ago on Google
    Great experience here. Very affordable, the staff was super nice and accommodating, and the location was good. Paper thin bathroom door wasn't a favorite feature but not a dealbreaker. It's a budget hotel but it's a really really good budget hotel.

  • 5/5 linda S. 6 months ago on Google
    Very pleasantly surprised. We didn’t even know there was such a thing as a 1* rating so we fully expected to be checking out on arrival , however, it was immaculately clean which is the most important factor & the beds were comfy . Would highly recommend if looking after the pennies 👍

  • 4/5 jay l. 5 months ago on Google
    The Hotel is close to Bilbao intermodal bus station which you can get to from the airport within minutes. Rooms are small but clean and calm. Breakfast is correct. The hotel staff was welcoming.

  • 4/5 Mr F. 1 year ago on Google
    The location is central and only a 5-minute walk from the bus station. The room is reasonably furnished, but the bathroom door lacks a lock and is transparent. ibis should consider improving privacy.

  • 4/5 Matt W. 1 year ago on Google
    Great front desk welcome, nice food and good all around service. Only issue I had was the room was very small and didn’t like the fact the shower wasn’t in the bathroom but in the room.

  • 5/5 josé david flores v. 1 year ago on Google
    I spent one week in this hotel and it was a great choice. Service was friendly and helpful and location was perfect, with a train station right next to it and a metro station very close by. Also the terminal to go to the airport (termibus) is very close, and it is not too far from the football stadium. The room was nice but small (for a week) and lacks some solutions for storing or hanging up clothes. The window of my room was also a bit broken (although I could open it and close it) but the recepcionist said that that week there would be some general maintenance in the hotel. I would go back.

  • 5/5 Joanne B. 1 year ago on Google
    Receptionist was very helpful. Not sure her name was Azalea

  • 3/5 Sertaç K. 1 year ago on Google
    The rooms are tooo small. Breakfast is very good.

  • 5/5 Charyfe's v. 1 year ago on Google
    Very nice place to stay, friendly reception! Excellent service!

  • 4/5 Ben H. 1 year ago on Google
    great modern and clean would recomemd.. just stayed there as going to the ferry the next day , short walk onto town safe area and friendly staff.. rooms are small and compact but well designed !

  • 4/5 Shahzad M. 2 years ago on Google
    👌

  • 5/5 Slivia W. 3 years ago on Google
    Fair price for the service and quality.

  • 2/5 john c. 2 years ago on Google
    Mean, pinched and expensive, comparatively.

  • 4/5 Roy K. 2 years ago on Google
    Nice basic hotel. Air condition thermostat cannot be set to comfortable temperature.

  • 5/5 Elena R. 2 years ago on Google
    Good value for money, kind service, excellent location but very small rooms.

  • 5/5 Nicolas S. 2 years ago on Google
    Quiet hotel, small but cosy and clean rooms, very friendly staff. The location is also good (10 mins from the bus station). Great value for money!

  • 5/5 Muhammad I. 2 years ago on Google
    Great staff. Especially the receptionist Eva. Very helpful, kind and pro-active. The rooms were clean and tidy. Great value for money.


Call +34 946 46 99 00 Open on Google Maps

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