My review disappeared, so I'll be reposting it. I got 4 new tires here. The next day my back right tire went flat. I took it back to tire warehouse. They told me they hadn't tightened the valve and it should be fixed. The next day my tire blew up on the 495 during a snowstorm. I changed my tire and claimed factory defect. The tire pressure light is still on. I got ripped off by Monro tire up the street a few years ago and found out they have the same parent company. I would not recommend any business associated with these people.

For my oil changes I always go to this space unless I am out of state then I go to another place in that area, they always do a good job relaxing atmosphere...So today the place was crazy busy, with all types of repairs, this was the first time I have seen this here but then again the weather was awesome. Check them out they do just about everything...

I brought my car in for an oil change and was very pleased with the excellent customer service I received during my visit. Kim and Jose were extremely courteous and professional. They answered all of my questions and concerns. Kim was amazing getting me in in a pinch while Jose, who is top notch, provided an entire overview of my vehicle and explained everything I needed to keep my 2006 Honda running safely and smoothly. I highly recommend this place and will definitely be coming back in the future.Thanks for the super service and job well done!

The guys did a great job aligning my ‘85 Alfa Romeo Spider. Not only did they get it done quickly, they also made a few observations and suggestions for other issues they noticed and I’ll be going back soon to have them fix a few exhaust issues. Nice, friendly team.

Unfortunately I ran over something and got a puncture in my tire. I took a chance and gave this place a call. Jose answered the phone and told me he would get me right in. I showed up shortly there after and just as Jose said he immediately had me in a bay within five minutes. From now the expert technician Angel took over. He was quickly able to identify the problem and suggested that he could patch it at a very reasonable rate. Angel did the work quickly and professionally and Jose was a class act. I highly recommend this place

I just want to start off with the front desk woman. Her name is Kim, she’s amazing. Monros is definitely the place to go to. Jose is the guy to go to if you have any car problems or even if you have a question. They take very good care of you and gets the job done quick. Definitely a place to recommend!

Got my tire fixed here and the service was great! Jose was very professional and friendly and went above and beyond to help me. I would definitely go there again with any car problems!

The front desk women gave me the wirst customer service believe her name is kim i wont be hoing back because of her. She has attitude and spike to me disrespectful. If you hate your job go find one that will suit you she should not be in customer service....

Place use to be awesome! Now every time I walk in it’s always “ do you have an appointment”: I don’t know if Gary still works there but he had great customer service skills.

I have never met such an amazing person... Kim, the lady at the front desk, without a doubt deserves every blessing that God has given her. This woman not only helped fix my tire, she also made me realize that not everyone is"cruel" or mean . I went there because I had a flat tire while driving on the highway, I was able to get 2 new tires tires in such a short amount of time. There is so much more to it but l'm here to say thank you again to Kim! I will truly never forget you or what you did for me -Anita Asante

I had a flat tire and this service center was closest to me house this morning so I took my car in. I’m used to very brash service at service/auto shops but let me tell you, I got very pleasantly surprised. The young man at the front desk very customer service oriented very calm, kind demeanor, not condescending and very patient. I did not expect that. It was very refreshing, and It stands out. It wasn’t only to myself but to another customer who walked in a short while after. Service was super quick. You have some good people working ant the Chelmsford street location and that makes a difference.

I found Monros because of their good reviews and I can attest that their service is great! I had a flat tire and they were very pleasant to work with. As a younger woman, it was very nice to have Kim at the front desk help guide me in the right direction, she was kind and informative. I will be sure to go back if I need any more work.

Excellent service and friendly staff. Jerry Rivera is very detail oriented and caught my mistake early on before providing the service I needed. Their price is great compared to other shop. 10/10 would recommend 👍🏼

The crew at Monro was very friendly and professional. They fixed my tire issue promptly. Great service!

This shop gave me a pre-sale inspection as a courtesy free of charge. If I didn't live in Boston, I would bring all my business here.