1/5 Rita R. 1 year ago on Google • 20 reviews
I
used
to
love
this
store
location
but
will
never,
ever
visit
here
again.
I
walked
in
tonight
knowing
the
general
items
I
needed
(eye
primer,
green
eye
shadow
pallet,
mauve
liquid
lipstick,
etc.),
but
didn't
know
the
specific
items
I
wanted
to
buy.
I
spent
a
total
of
45
minutes
in
the
store.
During
this
time,
I
was
followed
and
uncomfortably
monitored
by
3
different
employees
-
most
noticeably
by
a
tall,
female
employee
with
red
hair.
As
I
approached
the
Morphe
shelves,
she
stood
one
foot
to
my
right;
every
time
I
moved
slightly
to
the
left,
she
moved
with
me;
and
every
time
I
bent
down
(to
look
at
the
bottom
shelves),
she
crouched
down
WITH
me.
I
was
so
unbelievably
uncomfortable,
but
too
anxious
to
cause
a
confrontation
-
I
have
severe
social
anxiety
and
quite
frankly,
could
not
do
anything
but
freeze
in
fear
until
she
finally
moved
away.
If
the
expectation
is
customers
come
into
the
store,
make
a
beeline
to
specific
products,
check
out
and
leave
in
a
short
period
of
time,
then
make
that
clear
upon
entrance
-
otherwise,
there
is
absolutely
ZERO
excuse
for
this
kind
of
behavior
while
simply
browsing
the
store.
This
happened
recently
to
my
sister
(an
Ulta
employee
at
another
location),
and
just
a
few
months
prior
to
my
aunt.
I
decided
to
visit
this
store
tonight
as
I
was
already
in
the
area,
but
tried
to
make
sure
I
took
extra
caution
in
how
I
shopped
to
avoid
this
type
of
situation
(which
I
shouldn't
have
needed
to
do)
-
kept
my
hands
out
of
my
pockets,
held
my
products
very
visibly
in
my
hands,
etc.
-
but
that
didn't
matter.
I'm
glad
to
take
my
business
to
the
Southfield
and
Bloomfield
locations
instead,
and
will
encourage
all
my
family
and
friends
in
the
area
to
do
the
same.
I
wish
I
could
rate
this
store
a
-10/5
stars,
but
a
1/5
will
have
to
do.
1 person found this review helpful 👍
