US Mattress was great! Charles was unbelievable! He was very knowledgeable about all of the different products. I have back pain from my current bed, and he really showed me what’s best for me. He could really explain to me my back alignment on each bed. He was very patient, I think we were there for 1.5 to 2 hours and he was still very professional and patient. My wife and I were very happy we dealt with him and will recommend him to friends and family

We worked with Allen F. He was phenomenal! This guy was a true bed and pillow expert. He didn’t rush us through when we were trying beds. Actually encouraged us to stay on long enough to really get acclimated to the different types of beds. He was friendly, professional and open hearted. I liked how he was able to give us and another set of purchasers great customer service simultaneously. Our second time back he schooled us even more on the two we’d selected. I perspire while I sleep, and I got a bed that cools during sleep! We got twins that will be a king, so my husband and I can cool, or heat, and raise the head and feet as we desire. We are happy with our choice because Allen genuinely helped us find what was best for us. No slick salesperson persona, just a great guy who REALLY knows his beds, how we should place and use pillows, and what will help me sleep cooler and us both to sleep deeper at night. Ask for Allen!

It is truly my pleasure to give this 5-star review for the outstanding service that we received from Charles yesterday at US-Mattress. Charles is very friendly, knowledgeable and personable! He listened to our needs and then make great recommendations on products that would best meet our needs. He was very patient while we tried out the various options, and he was happy to answer all of our questions. If you are in the market for a new mattress, I strongly encourage you to see Charles at US-Mattress!

We visited the West Bloomfield US Mattress store and we had a great experience. Devon helped us find the best mattress based on our needs. We wanted to make sure to pick a mattress that fit both my husband and my needs and that was Devon’s approach. He was extremely knowledgeable and narrowed down to our top 3 and then helped us make the best decision for our investment. I highly recommend this store!

Charles was so knowledgeable, kind, patient, sincere, helpful, and very professional. He took the time to explain details, and he also took the time to find me the best items for what I could afford. He was not pushy. I would highly recommend purchasing items from Charles. It was an overall great experience.

This is my second purchase of a mattress from Joybed. When placing my order via phone had the pleasure of placing my order with your Rep. Allen who is an asset to your brand he was courteous, knowledgeable,professional, made purchase super easy .Allen is a good human being again an asset to your company. Being a Midwesterner who shops local love the fact that one of the best organic mattresses are produced locally Michigan , and my purchase helps employ midwestern people.all materials are organically sourced loved the one been sleeping on last 4 years. Keep up the good work Joy Bed this message enforced by an old retired Chicago Firefighter 👩‍🚒

Allen was helpful, quick, and informative. He took his time but also honored we had limited time to spend. Highly recommend to shop with him for any mattress needs! He was the best!

Allen was very pleasant and professional. He is very knowledgeable as a salesperson. He was able to assist us in purchasing the perfect mattress. It was such a pleasure meeting him.

Charles was very helpful with my girlfriend and I. He explained everything thoroughly and walked us through all our questions. They had very competitive prices and much cheaper delivery than anywhere else, plus they price match, which is what ultimately made us decide on US mattress. Can’t wait to try out our new mattress!

Allen was very educational about our beds. He also deeply understood the important of sleep. My wife and me have started having back pain. He researched and understood beds play a important role on the health of your body

Allen was extremely knowledgeable and engaging sales person. He asked us questions then listened and provided insights on potential solutions. Throughout the whole process he was a great person to work with!

We had a great experience today 2/1/2023 at the West Bloomfield location; Charles was our associate. He guided me and my wife with a very informative demonstration, testing out bed, pillows, etc. We ended up buying that day and got great pricing, saving $400 on rebates. I’d recommend this store and Charles. Thanks

Thanks to Robert, shopping for a mattress was a positive experience. He was very patient with us as we tried out a few. He even saved us a little money by suggesting an alternate frame. I would definitely recommend this store and salesperson, Robert, to anyone who is searching for a mattress!

Had an excellent visit to the American Mattress store in Bloomfield Township, Michigan. The sales rep (Robert) was knowledgeable and most helpful in sorting through the various options available for us.

I went to a few mattress stores and US mattress was by far the best. I found Charles to be friendly, knowledgeable and professional. I was advised well and am happy with my purchase and the experience. Thank you