My sister, Arlene received the most loving care while at Townehall place. Every single person from housekeeping, aides, nurse, sales staff were absolutely amazing. Working in collaboration with hospice, no detail was left behind. All of her needs were carefully coordinated and attended to. I would definitely refer and recommend anybody needing an assisted lving facility to Townehall place. My heartfelt thanks to all of the staff who attended to my sister and respected her dignity while giving her the care that she needed.

I’m so happy I made the decision to place my Aunt’s care in the hands of the staff at Townehall Place of West Bloomfield. When I first walked through the doors I felt a sense of home, community and kindness. I’m pleased to say that my instincts were spot on. My decision was not an easy as my loved one had challenges, the biggest being a language barrier. I soon discovered the spoken word was not the most important mode of communication, it was the unspoken word… and that spoke volumes. The staff had a playful sense that my Aunt really took to. They sing with her, dance with and for her and she loves it! She does have her “off” days (everyone does), but a warm touch, an act of kindness can change her tune and those that care for her know it. A special shout out and accolades to Tashe for heading up this outstanding staff. I’m so pleased I made the decision to go with Townehall Place for my Aunt’s care over 2 1/2 years ago. A big thanks to the amazing and compassionate staff — each and every one of you is appreciated 😍

Trying to decide on an assisted living facility for a parent is difficult. I want my mom to feel safe and cared for. This place is amazing, the fact that it was the town hall for West Bloomfield gives it such character. With all the assisted living facilities around, this one is special. Townhall Place is easy to access and they have someone at the desk 7 days a week. I’m glad I found them.

I just had lunch and a tour here. This is a West Bloomfield charmer! It is the most welcoming and quaint community. It feels just like a bed and breakfast .The staff are very happy and friendly. It's clean and extremely well kept. Lunch was amazing 👏😋! Shout out to the Chef! Annette is the Community Specialist you need to meet!

Our Mother was at Townehall Place, for almost four years. Mom and her family loved the staff. The staff was always kind, compassionate and willing to help her in any way. Mom enjoyed the warm and secure atmosphere, the food, and the daily activities provided. Tasheona worked with our family to place mom in hospice care, right in her Townehall apartment. Mom passed, however we are grateful for the care and love mom received throughout her stay. Mark and Bob K.

Such a beautiful living center. My family went for a tour for our Paw Paw and we loved it. He didn’t want to leave. The building was spotless and the staff was so nice. Tasheona was amazing and answered all our questions. This was our fourth living center tour and its still our top one. Paw Paw can’t wait to move in.

I did some landscaping for this place last year around September and never got paid I did there fall clean up leaves and garden beds, planted flowers in the front and laid 10 yards of mulch and winterized there sprinklers that all came out of my pocket. 1,100$ for me to pay for those materials dumping fees and labor there bill would have been 3,200$ That they agreed on. I’m 22 new to business didn’t make them sign a contract so they kept putting me off when I asked to get paid they always had an excuse eventually Natasha stopped responding to me I never got paid. They stole my hard work, time and money that’s my experience with this place

I recently moved my mom into Townehall Place. I couldn’t have made a better decision. The nursing team and administration were fantastic to work with during the move-in process. Since moving in about a month ago, every interaction with everyone has been exceptional. They’ve taken the stress off of me and my siblings being her primary caregiver and allowed us to become her family again. I highly recommend moving your loved one here. The entire team, from the Executive Director, the nurse and all of the staff have been nothing but caring and supportive for my mom AND her family! Thank you Townehall!

My mother has begun her next chapter at Townehall Place at West Bloomfield! After living on her own for a number of years, she has become more social, gathering for meals and sharing laughs while getting to know her fellow residents. She’s encouraged to move around and not remain confined to a chair or her room. All while the incredible staff ensures she receives and takes her medication and assist her with her needs without impeding her independence. More importantly, the staff service is extremely knowledgeable, helpful, kind and friendly and treats residents with dignity! Many thanks to the Townehall Place staff for making my mother feel welcome in this community!

It It was a stressful experience to make arrangements for my mom when her rehab was terminated Tashe made it so easy and covered everything she even came in on the holiday weekend to meet me. After we got here Heather bent over backwards to make my mom feel at home and comfortable here which could have been a very stressful experience for her. I will tell everyone about how well run and how nice Town Hall place is.

Townehall Place is a warm and comfortable community. I love seeing the residents engaged and smiling. The director, Tashe, has an amazing heart and takes time to listen to her residents and staff. She cares about the health and safety of all who enter the building, making every effort to keep people safe. The history of the building and available services make it a unique gem among the flashy new senior living communities. Keisha, Lenore, Char, Moses, Nikkea, and the rest of the team have the best interest of the residents in mind always. It’s a great place to be.

Having been a part of this warm and wonderful community for almost 14 years, I can honestly say that the current management and administration demonstrate the best leadership, provide the most personable attentive care to the residents and do it with all their heart and utmost dignity and empathy. They say that excellence trickles from the top and THP is an amazing example; Tashe is a nurse by profession and the Executive Director of the community and would not stop at anything to ascertain that each and every resident gets the care that they need. She is a relentless leader and inspires the entire team to step up and do their best every single day. Kudos to this amazing community and wonderful group of professionals that work tirelessly to provide the residents with the best quality experience in senior living.

My father was in hospice care at Townehall place prior to his passing. It was a difficult time, but the staff was amazing, supportive and incredibly professional. Likewise the facility itself is up-to-date, clean and very well run. I cant say enough good things about Townehall and their staff, they were like family, and made this process a lot less painful for me and my dad.

Administration at Townehall Place has recently changed. Previously, a warm and caring administrator was in place, she always worked with us to resolve any issues. I have found the new administrator to be rude, uncaring, and cold. Recently there were some Covid cases in the building ( some staff and residents) and some family members were notified and others were not. When inquiring about why I was not notified, I was told they are not required to do so (however the policy of Bridge senior living, the owner of THP is to notify all family members). I emphasized to the administrator that it was "the right thing to do". I was also told it was "a good thing we were leaving because we were unhappy". My mother was there for 2 years and up until the change in administration, we were happy with the care and services. Isolated incidents were resolved and I always felt "heard". Many staff have left recently - it is very important when inquiring about an ALF, people ask about the retention rate of staff and how long most staff have worked there.

I truly dislike the new director. The previous director was definitely more amusing. Her name was Tashe and whenever I stepped in the doors I felt welcomed. However it’s really different now that she is no longer working there. The new director is rude , obnoxious and just uncaring for the residents. The way Tashe cared for this place is very missed !

Quaint, welcoming facility nestled in the heart of West Bloomfield. There are plenty of life-enriching activities to keep your loved one active and social. The staff is active and engaging.