Q-Park Hanover Street image

Q-Park Hanover Street

Parking lot β€’ Parking garage β€’ Automobile storage facility β€’ Parking lot for motorcycle

πŸ‘πŸ‘ Parked here, came back and my alloy wheels were still on my car... Absolute result for a car park in the middle of Liverpool if you ask me People often mention park, parking, ticket, secure, carpark, Danielle, spaces, Liverpool, easy, centre,


Address

44 Hanover St, Liverpool L1 4AF, United Kingdom

Website

www.q-park.co.uk

Contact

+44 113 238 4200

Rating on Google Maps

3.90 (471 reviews)

Open on Google Maps

Working Hours

  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: park (33) parking (18) ticket (16) secure (13) carpark (11) Danielle (8) spaces (8) Liverpool (7) easy (7) centre (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Simon T. 2 years ago on Google
    How do you rate a car park? I parked my car here, it was still there when I came back and as far as I could tell it was unmolested. Top job, no doubt the controlled access and shutter doors played their part but for Β£22 a day I'd expect nothing less.
    4 people found this review helpful πŸ‘

  • 5/5 Dom C. 2 years ago on Google
    Parked here, came back and my alloy wheels were still on my car... Absolute result for a car park in the middle of Liverpool if you ask me
    4 people found this review helpful πŸ‘

  • 5/5 Gabrielle R. 2 years ago on Google
    Decent car park, very simple and easy to navigate. Staff are fabulous, shout out to Danielle for helping me sort my pass out, she was really kind and patient!
    3 people found this review helpful πŸ‘

  • 1/5 lee b. 2 years ago on Google
    4 public chargers here. Clearly marked bays too! 2 spaces ICED and one EV not charging!...Not good Q-parks!
    3 people found this review helpful πŸ‘

  • 3/5 Anna S. 2 years ago on Google
    Carpark ok. Machines as go back into carpark ask to to pay contact's on exit barrier which we chose to do unfortately the contactless was not working on the barrier we chose. Pressed button fr assistance and the man who answered was sarcastic and patronising asking us if we were doing it right which we assured him we were so he cut us off. We pressed button again and woman answered. Went through same process again and all she said was go to other exit. This time it worked. But very unhelpful staff
    2 people found this review helpful πŸ‘

  • 5/5 JAY T. 2 years ago on Google
    Lots of Reasons to love this city and car park and Danielle is one of them, I lost my wallet with my q park ticket so when I explained my situation Danielle sorted it out for me and added some much needed humour to make things better πŸ˜πŸ‘πŸ»
    2 people found this review helpful πŸ‘

  • 3/5 Tom P. 2 years ago on Google
    Pretty decent car park in a prime city centre location with some security measures, but not cheap.
    2 people found this review helpful πŸ‘

  • 5/5 GrrArg 2 years ago on Google
    I chose to park here as I was looking for secure parking for a 24h stay and had previously used Park Bee (a couple of years ago), which was a bit closer to our hotel, but it seems that it's now changed hands and doesn't offer secure parking anymore (also the recent reviews didn't seem good), but I remembered walking past the automatic shutters on this carpark the last time we were in Liverpool and so I pre-booked a 24h ticket which cost Β£19 (not cheap), but I wanted security over cost so I went ahead and bought it. Although on the website you have to pick arrival and departure days/times, that's just to price your ticket. If you're staying up to 24h you can arrive and depart at any time so long as it's not longer than 24hrs (if you stay longer you'll get charged an additional fee). Upon arrival you just drive up to the shutter and into the carpark and take a ticket. The barcode on the ticket gets you access to the pedestrian doors to re-enter the carpark when you return, and also at the payment machines. If you have prepaid for a ticket you'll have an email with a barcode in it which you scan at the payment machine after putting in the ticket you took when you drove in and it basically validates your ticket, zeroing the balance to pay. The carpark itself is very clean and well lit and reminded me of some of the airport parking structures I've used. It was easy to find a space and there was plenty of room to park a larger family car. The true test of a secure car park is if your car is still there in the morning and I'm happy to report that mine hadn't been set on fire, didn't have any graffiti on it, and still had all it's wheels, windows, and contents (not that I left any valuables in it). So even though it cost me Β£19 for an overnight stay I would park here again.
    2 people found this review helpful πŸ‘

  • 1/5 Olivia B. 2 years ago on Google
    DO NOT RECOMMEND THIS CAR PARK! NOT SECURE WHAT SO EVER! Left our car there for 48 hours and the window got smashed in. Received no support from the car park staff. Not to mention the extortionate prices.
    2 people found this review helpful πŸ‘

  • 4/5 Glyn P. 2 years ago on Google
    Great carpark, great location, secure . Reasonable price compared to other carparks I've used . Only little negative point , didn't realise there was VIP parking spaces , got there bit too early for hotel check in & when I went back to car to get bags after couple of hours & noticed I'd accidentally reversed into a VIP bay (not signed very clearly if not been before) .. oops so swiftly moved my car
    2 people found this review helpful πŸ‘

  • 5/5 Paul H. 8 months ago on Google
    The whole process from Booking, to arriving and to leaving was so easy. It was a well laid out carpark with nice big parking spaces. Very secure also. Nice clear signage. Ideally located for City centre Liverpool. I would recommend this car park.
    2 people found this review helpful πŸ‘

  • 4/5 Angela T. 6 months ago on Google
    We use this car park every day and using their App means from arrival to departure is seamless, charge for parking is taken directly from our bank account via our cards on App. Very easy to use. I wanted however to give a full 5 stars as this whole QPark experience is really a good, positive one, however. We have noticed on several occasions as disabled users with badge then a lot of lazy, selfish people park in the disabled bay's without a care for those of us that have great difficulty with our mobility, they don't display a badge, some are women with kids one brazen young woman was off to the gym she had all her gear with her!! Why aren't these people pulled-up about this these bays are designated & marked for disabled drivers!! The other issues is it has become dirty and needs a good clean, coffee stains and all the filth is spilled into a grid in the corner, really sloppy lazy. I'm paying for this service experience and QPark seriously needs to up-your gain.
    2 people found this review helpful πŸ‘

  • 5/5 Mike R. 2 years ago on Google
    Expensive but the carpark is in a prime location and is very secure and well maintained. I'd definitely use it again.
    2 people found this review helpful πŸ‘

  • 5/5 Gethin Wyn J. 1 year ago on Google
    Inadvertently stuck an important item in a bin at the location which had been emptied on inspection, reported to a very helpful and pleasant lady named Danielle who went to the trouble of locating the actual bin bag, found the item and returned it back to us! Danielle is most definitely an asset to Q-park. Many thanks!
    1 person found this review helpful πŸ‘

  • 3/5 Zac E. 10 months ago on Google
    Q-park's are normally great quality and secure. Unfortunately this site has installed mosquito alarms in lift lobbies which make waiting for the lift one of the most unpleasant experiences. The alarms can also be heard quite a distance down the road too. Appreciate it is to deter antisocial behaviour but also might deter paying customers like me?
    1 person found this review helpful πŸ‘

  • 4/5 Roy H. 1 year ago on Google
    Good car park loads of space and ventral to Liverpool 1 shopping centre. Prices are reasonable
    1 person found this review helpful πŸ‘

  • 5/5 Camo β€œCamo” 2. 10 months ago on Google
    This is probably the best car park I have ever experienced. We pre-paid for an overnight stay. The car park is spacious, well lit and security was excellent. You don’t need a ticket as entrance and exit was managed by a registration plate recognition system. When you pre pay you get to park in a VIP Reserved bay on the first floor. To sum up in one word, effortless.
    1 person found this review helpful πŸ‘

  • 1/5 Stephen F. 11 months ago on Google
    Very frustrating experience. Stayed at the Novotel next door, but Q-Park claimed there were no reserved spaces left to book beforehand, so I was unable to use the hotel's 30% discount. Arrived on the day and managed to park on the 1st floor, so not short of space at all! I didn't realise that my RingGo app had auto-pay enabled, so the barrier let me straight in without printing a ticket. This would have been fine, but to get back into the car park you need a barcode, which is on the ticket... (there was none in the app itself). The staff were helpful in terms of letting me back in, but it made for a stressful arrival and departure experience.
    1 person found this review helpful πŸ‘

  • 5/5 Yvonne B. 11 months ago on Google
    Used this to nip to pick up a purchase in the centre of Liverpool. Booked a space online. Quick, easy and secure. Will definitely use again
    1 person found this review helpful πŸ‘

  • 4/5 Wendy C. 1 year ago on Google
    Never thought I would rate a car park . . . But this is a slick, secure operation very convenient for Liverpool 1 and not overly expensive.
    1 person found this review helpful πŸ‘

  • 5/5 Marion W. 11 months ago on Google
    Excellent car park, knew vehicle was secure as staying overnight. Wide parking spaces, well lit and cleanest carpark I have where been to!!
    1 person found this review helpful πŸ‘

  • 5/5 Sandra B. 1 year ago on Google
    Great car park. Very central and easy to find. A bit confusing with QR codes for us after booking online but help was available. Easily sorted
    1 person found this review helpful πŸ‘

  • 5/5 MouldyController 9 months ago on Google
    nice and simple, automatic doors to get in and a simple drive up to the parking area, reasonable prices, quick elevators to get street side and keep your ticket close and dont lose it.
    1 person found this review helpful πŸ‘

  • 5/5 paul m. 8 months ago on Google
    Parked up for our weekend in Liverpool. Lovely and clean secure parking yes it may be a bit more but its worth it. Discount for blue light card holders too.
    1 person found this review helpful πŸ‘

  • 5/5 paul j. 5 months ago on Google
    Great for weekend parking if you go afyer 5pm on a Friday & Saturday its Β£9.50 for the duration which is good if you are going to be a while
    1 person found this review helpful πŸ‘

  • 4/5 Gwyn R. 2 years ago on Google
    Ok car park, quite expensive. Certainly better layed out than many others in the area. Some parking spaces had no obvious way of getting out apart from reversing into the flow of traffic which is fine when it's quiet but rather difficult when it isn't.
    1 person found this review helpful πŸ‘

  • 5/5 Areta K. 2 years ago on Google
    Danielle was so lovely. Helped me sort out my top up card and explained how it was used. Will deff park at Hanover street again. Great knowing there is someone there to help at any time.
    1 person found this review helpful πŸ‘

  • 5/5 Daniel E. 2 years ago on Google
    Needed some help with a top up card, Danielle was friendly and helpful. She explained everything I needed to know and sorted my card out no problem.
    1 person found this review helpful πŸ‘

  • 5/5 Lydia N. 2 years ago on Google
    My car had a breakdown and the parking host Mike was so kind helping me to check it and also to sort it out with the AA company. Also the rest of the team were there to support me during the evening and the day after. Thank you so much!!!
    1 person found this review helpful πŸ‘

  • 5/5 Martyn D. 2 years ago on Google
    Felt really secure. Liked the fact that to get in on foot you have to scan a barcode on your ticket. Parked for three days for Β£40-ish. The peace of mind is excellent value
    1 person found this review helpful πŸ‘

  • 2/5 Henry Seddon Jnr (. 1 year ago on Google
    The carpark is sound but the cost... Holly $%#@ it's like Β£3 per hour so I'd say that is a joke in comparison to other carparks. 4hrs parking cost us Β£12 which I totally disagree. My girlfriend paid this time but I wouldn't of picked this carpark due to the very high tariff. I nearly turned around when I read the sign on the way in.
    1 person found this review helpful πŸ‘

  • 3/5 Stephen M. 1 year ago on Google
    In the middle of the city centre but prices are high. Should be half the cost at best. Have no alternative but to use.

  • 1/5 Angelos A. 2 years ago on Google
    Not impressed with service when payment systems have a problem. Basic signage saying what was working and what was not before you enter would save much treking up and down floors

  • 5/5 Chris C. 1 year ago on Google
    Danielle assisted me when setting up a prepay card for the car park. She couldn't have been more helpful and is a real asset to your company

  • 1/5 Robert B. 2 years ago on Google
    Charged Β£8.80 for 40 minutes machines work on the way in but not on the way out.

  • 1/5 Jodie X. 1 year ago on Google
    Disgusting service, lost my ticket and then called the customer service for help. I gave them my reg and they lied saying that the anpr didn't notice my car even tho the ticket had my registration on it. Made me pay lost ticket fee. Won't be using them again, absolutely disgusting service.

  • 2/5 Michael S. 2 years ago on Google
    Do not bother pre-booking as advised, pre-book price was Β£19 and the machine on the day said around Β£8.80 and you most likely won't get a refund for any of the cost (as I never). It also doesn't make it any quicker entering/leaving the car park. Besides that, it is well lit and a very safe car park.

  • 3/5 Nicola W. 2 years ago on Google
    Great security and piece of mind parking here but the prices are unbelievably high .

  • 4/5 alan t. 2 years ago on Google
    It is good multi storey car park lifts work reasonable price

  • 5/5 marcel b. 2 years ago on Google
    A bit pricey BUT it’s like being a posh celebrity parking in the middle of the city centre in a totally secure (feels exclusive) car park! πŸ‘πŸ»πŸ€£πŸ‘πŸ»

  • 4/5 Pingu the P. 1 year ago on Google
    Nice modern car park with wide enough bays, plenty of parking reserved for electric vehicles, fast and well maintained lifts and all for a fair price. It's exactly what you need within walking distance of all the action, and that's exactly where it is.

  • 4/5 Maria R. 9 months ago on Google
    Very Central Car Parking and very convenient for surrounding shoos but couldn't get no assistance as there was no intercom system and ended up double charged after making a mistake at the entrance as no entrance tkt available and so we removed to the other entrance barrier which produced a tkt. However, I'd produced my credit card at the first barrier and ended up being charged Β£22 for only 8hrs parking!!!!????? Surely this can't be correct????

  • 5/5 Rich W. 8 months ago on Google
    Ideal for City centre parking, easy access plenty of space, just a bit pricey.

  • 3/5 Uthaya T. 2 years ago on Google
    Nice place for park car.but price is to high.

  • 4/5 Alex H. 6 months ago on Google
    Decent sized spaces, however the entrance door that should close never did, leaving the public to access the entire area without the qr code.

  • 1/5 Andrew W. 1 year ago on Google
    Saying spaces are available when there blatently isn’t. 30 minutes going through the car park for absolute nothing. Manage your system better.


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