They never answer the phone and when they do your spoken to very rudely sometimes. I needed help with something only to be told to ring back tomorrow as she was “going home soon” so she couldn’t be bothered to help me. The swimming pools needs some serious work done the steps in the deep end in the big pool have been ripped off the wall and placed on the side of the pool. The floors, tiles and toilets are even cracked broken coming off the walls. Only half the showers work properly the other half you press them and they turn off instantly so everyone fights for the only 5 that are half decent. Only good thing is the prices I pay just under £25 for my daughters swimming lessons and she has progressed really well and I am very proud of her. She gets free sessions in the pool for if I want to take her swimming my self. Overall this place really needs sorting out it was never like this when I was a little girl or even a few years ago.

As a family of 4 with two young children we would like to be able to go swimming with ease and less fuss. The booking website is ridiculous, cannot book as a family, numerous log ins even for the baby. Why let an adult book a small pool swim session and not have a way to book on the children too? Tried phoning all day with no answer so we don't even know if we can book over the phone. Very complicated when it never used to be like this. It should be simpler for families to swim.

Staff were rude, swam in lengths but got told I had to swim in a circle, very disappointing, waste of £5.90

Had sauna on a 3 day free pass. It was so good I went for the 3 days. The sauna and steam room were well maintained and clean. I will be using it regularly. The reception staff were very helpful.

I joined on a dna membership to use swimming pool ,gym and health suite , I wanted to start going swimming as I had spinal surgery last year and need further surgery later this year ,I am trying to build my strength to try not to have more surgery so me and my partner go to the relaxation swim , I am only allowed to swim in my back as all other strokes put to much pressure on my spine , well I have never felt so uncomfortable with snide remarks and huffing and puffing from the older other swimmers saying I shouldn’t be swimming on my back , we even heard that we was to young to go lol I’m actually 41 but I’ll take it as a compliment , swimming on my back is still a swim stroke I expect to be able to do it without feeling so uncomfortable,I’m thinking of cancelling my subscription because of this as it’s very upsetting .

The actual place is ok, my child does kick-boxing classes every week and that it’s self is brilliant and I would recommend but the parking is disgusting people park in the disabled parking without blue badges and walk off, they park on the corner on double yellow lines aswell and I’m actually disabled and can’t park anywhere near the actual the entrance, This is very upsetting, disgusting and distressing for me especially when people who aren’t disabled think it’s okay to use those spaces!. The disabled parking needs to be more monitored on a daily basis due to people miss using the disabled parking spaces that are the for DISABLED PEOPLE!.. there is a free car park available for people to use but they think it’s okay to use the disabled parking. people please do better and think about people like me that can’t use normal parking spaces due to my disability, that’s why we have DISABLED PARKING for That Reason! I’m hoping this is taken seriously I have rang the centre but apparently they can’t do anything about this but they will speak to a manager and pass my contact details on, months later and still haven’t heard anything from them! I’ve also contacted the council and they have sent more wardens to the site to try and help the situation.

Trying to book a family swim online is the most ridiculous thing ever, who made your website? You cannot book 2 adults and 2 children you have to to do them one by one. Decided to call and no one answers the phones.. when they did it was again almost impossible I was met with “the computer says no” type of person who blames systems and baskets for something as simple as getting in a swimming pool. Please understand I don’t care for your poor systems or how you’ve changed and lost all your members numbers from a year ago I simply want to take my family swimming and it should not be this hard. 48 mins later I finally got booked. I booked a vacation, baggage and excursions for 4 people faster than it takes to book a swim here…

Has all the facilities you need. I play squash here regularly and have no complaints. Used to use the gym and pool also. All good

Disappointed had my daughters birthday party here, No contact what so ever from them At all I booked the party then expected a call or something to tell me what was what as when booking you pay and fill out a form that’s it. On the day of the party which was booked 4-6pm a member of staff came in at 5:50 and started putting chairs and tables away while children was still eating. They got the money and just wasn’t bothered and for the price paid for an hour swim and room hire it was a joke.

I only give four stars because the changing rooms.Cleaner should sanitize the place every day.I visited the swimming pool today and a changing room was very dirty and smelly.There is no place to hang the towels.Staff kind and always friendly.

Big leisure center with lots to do and lots of facilities and vending machines for drinks and snacks with a good selection of items. Clean and tidy place and the staff are wonderful

It’s very nice I loved the time there

Lovely staff, very kind and polite. Excellent Gym facilities.

Only used the football pitch. The surface is great, but there are no changing facilities at all for football. The hut did serve a nice bacon roll and coffee.

Great bouncy castle party tables and chairs benches all good