2/5 Jono 1 year ago on Google
I
attended
The
Towers
Inn,
636,
Walsall
Road,
on
the
19/05/22.
I
originally
booked
for
four
(4x)
people
and
bumped
into
my
parents
(who
had
popped
in
for
one
(1x)
drink
as
the
weather
was
nice).
I
asked
the
bar
man
if
I'd
be
able
to
add
another
two
(as
I'd
feel
uncomfortable
eating
without
both
whilst
there)
the
manager
expressed
it
was
fine
and
we
was
seated
on
table
#33
(upstairs).
Six
(6x)
ordered
meals
that
were;
1x
Surf
&
Turf
with
Jacket
Potato,
1x
Chicken
Platter
with
Chips,
3x
Mixed
Grills
with
Chips
and
1x
Mac
Daddy
with
steak.
The
steaks
that
were
requested
was;
two
(2x)
rare,
two
(2x)
medium
rare
and
one
(1x)
well-done.
ALL
steaks
come
well-done
and
couldn't
be
eaten
due
to
the
toughness
and
couldn't
be
chewed..
even
the
one
(1x)
that
I
asked
to
be
well-done
was
burnt
to
a
crisp..
and
even
the
Jacket
Potato
was
on
the
wrong
meal..
When
all
the
meals
were
put
on
our
table
the
waitress
asked
if
everything
was
ok..?
I
replied
"no"
and
explained..
the
waitress
looked
very
confused
and
lost
(not
knowing
what
to
say)
I
was
hoping
for
a
response..
but
all
I
got
was
a
look
of
confusion
and
was
asked
if
we
wanted
any
condiments..?
After
eating
most
of
the
other
things
on
the
plate
I
asked
for
a
doggie
bag
and
took
the
remaining
home
for
the
dog.
Before
leaving
I
spoke
to
the
manager
(Haley)
and
explained
the
meal..
again
I
was
disappointed
as
she
didn't
know
anything
about
what
I
had
expressed
to
the
waitress..
and
all
that
she
said
was
"I'll
speak
to
the
chef.."
Overall,
I
was
very
great
full
for
management
accommodating
my
parents
at
short
notice
to
eat
with
us..
but
very
disappointed
with
the
meal
and
the
aftercare.
.......β¦...β¦β¦.β¦β¦β¦β¦β¦β¦...........β¦β¦........................
***
UPDATE
***
I'm
very
great
full
after
writing
this
experience
and
sending
an
email
to
the
company
(Sizzling
Bar
and
Grill)
I
had
a
reply
today
(Wednesday
25th
May
22).
The
company
are
going
to
look
into
the
events
that
unfolded
and
my
family
and
I
have
been
given
a
Β£20
voucher
to
go
back
and
experience
(hopefully
a
better
standard)
a
family
meal.
I'm
alittle
disappointed
I
wasn't
offered
the
full
amount
I
paid..!
Again,
thank
you.
π