1/5 Pavan K. 9 months ago on Google
Unhygienic
standards
as
confirmed
by
management.
Reported
to
Environmental
Health!
I
have
visited
this
place
so
many
times
over
the
last
20
years
however
after
yesterday
I
will
never
return.
I
am
disgusted
to
say
the
least
at
manager
Jamie's
attitude
and
the
restaurants
hygiene
policies.
Three
of
our
meals
ordered
contained
salad,
specifically
lettuce.
One
was
a
halloumi
salad
and
two
burgers.
We
noticed
the
lettuce
in
the
salad
was
full
of
soil
so
we
returned
it.
We
understand
this
happens
and
assumed
it
was
a
one
off.
The
salad
returned
with
the
same
everything
and
the
same
lettuce
washed.
Which
was
a
bit
disgusting
as
the
rest
of
the
stuff
was
previously
placed
on
the
dirty
lettuce....
We
went
to
put
extra
sauce
on
the
burgers
and
noticed
the
lettuce
in
the
burgers
were
also
full
of
soil.
So
we
told
the
waiter
we
would
like
new
burgers.
Jamie
the
manager
returned
asked
"what's
is
your
problem"
we
explained,
he
told
us
they
can't
just
hand
out
free
meals
as
it's
taking
up
their
stock
and
inventory
as
though
we
were
there
for
free
food,
we'd
spent
over
£150
already
(rude
right?
gets
worse).
When
I
asked
if
he
would
eat
the
lettuce
and
we
showed
him
the
soil
on
it
he
said
"well
personally
I
don't
eat
lettuce
so
I
wouldn't
eat
it
anyway"
how
patronising
and
arrogant,
unsure
how
he
is
a
manager
with
those
dense
skills.
He
advised
he'd
checked
the
kitchen
and
nothing
was
wrong
and
that
the
issue
was
a
lettuce
issue
so
a
product
issue
and
not
the
restaurant's
food
issue
(so
now
apparently
lettuce,
a
natural
product,
grown
in
soil
is
at
fault
for
having
soil
on
its
leaves...how
dare
the
lettuce
not
clean
itself!!)
Anyway,
I
said
no,
you
do
know
lettuce
needs
to
be
washed
and
the
epic
response
I
got
was:
"
actually
commercially
we
are
not
required
to
wash
salad"
Oh
wow.
I
was
speechless.
Accepted
defeat,
got
a
refund
and
left,
after
all
you
can
never
win
an
argument
with
a
stupid
person...
Nonethless
I
have
reported
this
to
environmental
health,
as
an
individual
whose
family
owns
commercial
restaurants
I
know
that
is
inherently
incorrect.
I
was
baffled
and
very
concerned
as
to
their
hygiene
policies.
Very
disappointed
as
I
loved
coming
here
but
with
the
rudeness
experienced
and
those
hygiene
standards,
over
a
sad
piece
of
lettuce,
no
thanks.
Unsure
how
else
they
are
cutting
corners,
are
we
even
washing
hands
here?
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