5/5 Hamza 4 months ago on Google
My
recent
2-week
stay
at
this
centrally
located
Birmingham
hotel
was
truly
exceptional,
largely
due
to
the
outstanding
service
from
the
nights
team,
including
Sam
the
Manager,
Ricky,
and
Sam
from
security.
Their
unwavering
commitment
to
excellence,
noticeable
from
the
first
night,
set
them
apart
from
other
shifts,
who
also
contributed
to
my
experience.
The
modern,
impeccably
clean
rooms,
coupled
with
the
team's
warm
welcome
and
genuine
smiles,
created
a
memorable
atmosphere.
Sam's
leadership,
Ricky's
attention
to
detail,
and
the
security
team's
proactive
approach
made
me
feel
secure
and
valued
throughout
my
stay.
This
dedicated
nights
team
clearly
work
amazing
together
and
significantly
enhanced
my
overall
experience,
making
this
hotel
a
standout
choice
for
those
seeking
a
top-notch
stay
in
Birmingham.
Highly
recommended.