1/5 Paul H. 4 years ago on Google
Ordered
tickets
online
whilst
sitting
on
the
Loire
as
a
treat
for
my
kids
and
God
son.
All
details
entered,
payment
made,
bank
confirms
transaction.
Email
received.
Returned
to
camp,
no
signal
turned
off
phone.
Paddled
to
car
in
morning,
drove
to
Paris,
suprise
kids
with
my
previous
nights
secret
booking.
All
excited,
even
me!
Arrive
Disneyland
45
minutes
before
opening
discover
email
does
not
contain
ticket
reference.
Try
to
call,
Attraction
Tix
not
open!
Check
bank,
money
definitely
taken.
Wait
for
Attraction
Tix
to
open.
4
calls
later,
no
tickets.
Definitely
no
error
on
my
part.
Company
refused
to
provide
the
tickets.
Would
only
arrange
a
refund
or
tickets
for
another
day.
Tickets
at
Disneyland
Paris
£30
more
per
person
per
day
than
I
had
paid.
3
oldest
kids
and
I
managed
to
scrap
enough
between
our
cards
for
them
to
enter.
God
son
and
I
had
a
miserable
day.
I
see
my
God
son
every
2
years
because
we
live
in
different
countries.
Wrongly
he
blames
me
and
Disney.
Attraction
Tix
should
be
ashamed!
The
company
did
arrange
a
refund
to
my
current
account
but
3
hours
had
passed
and
my
God
son
was
on
his
way
back
to
Denmark!
Too
little
too
late.
So
Attraction
Tix
agreed
to
find
out
what
had
gone
wrong
with
their
IT
systems
and
then
formulate
a
compensation
offer.
2
weeks
later
all
I
have
received
is
an
invitation
email
to
write
this
review!
What
I
would
appreciate
is
£30
compensation
for
each
of
the
3
kids
who
we
managed
to
buy
tickets
for
plus
£20
each
for
the
hour
and
a
half
they
missed
due
to
late
entry.
All
return
transport
and
entry
costs
for
an
adult
and
my
God
son
to
travel
down
to
Paris
from
Denmark,
hotel
before
and
after.
That
would
compensate
us
to
the
level
that
we
received
what
we
paid
for.
It
doesn't
cover
the
disappointment
and
wasted
time.
If
I
here
anything
from
the
company
I'll
post
an
update!