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  • 4/5 Peter Austin (. 1 year ago on Google
    Cannot beat the location for the Victoria theatre! It is the best place for this! Quiet, discreet, room service is available. The beds are a bit low and the chair backs are a bit high, but there's a nice seat at the bottom of the bed that allows you just the right angle... I feel insulated from the other guests. This is good. The elevator ride is a seamless transition from bathroom to ballroom. It's a great view over the traffic. One good video! Right in the middle there, just at the right angle..! No one cares that I leave, which I really like. I toss my cards at the girl one way or the other, it's an expensive night out. Eating here is slowly downstaging.
    1 person found this review helpful 👍

  • 5/5 Beebadoo B. 4 months ago on Google
    We were pleasantly surprised about how great our stay was at the Radisson Blu in Birmingham. It had a great location with a 5 minute walk to the Bullring. The rooms were clean and spacious. The breakfast had a big variety… lots of nice touches. We would definitely stay here again.
    1 person found this review helpful 👍

  • 5/5 Ally S. 1 year ago on Google
    I was in the hotel for an interview day 9/3, They place is on point it’s clean and friendly staff, the hotel rooms are also to high standard. Lunch was provided for me via the radiosonde staff , selection of sandwiches, salads , Fries. Hot drinks and cake also provided. Overall good experience , the hotel is pricey however one best in the city and in the middle of the centre , located close to bullring and new street station and not to far from the night life either.
    1 person found this review helpful 👍

  • 5/5 Fyn S. 1 year ago on Google
    Me and my boyfriend went for our anniversary. We stayed in a premium king bed room I believe. We were on the 18th floor and the view was really nice. The staff were so nice, they gave us everything we needed. The bar had a range of options as well as the breakfast. The rooms were clean, the beds were so big and comfy. I love the complimentary bottles of water in the room, as well as the coffee and tea. Really nice evening and a good experience.
    1 person found this review helpful 👍

  • 2/5 Jay M. 1 year ago on Google
    The hotel building is centrally located & approximately 10 minutes walk from Birmingham New Street station & Digbeth coach station. There are also several car parks nearby. Also quite handy for walking distance to most of central Birmingham. Good views from most rooms. The hotel occupies 18 floors above the ground floor. We had a superior room on the 13th & 15th floor. The room is well laid out with a good sized bed, complimentary bottled water, tea & coffee, kettle & fridge. Bathroom is good size. Seats & a table are next to the window, end bench at the foot of the bed & a luggage rack. There are also ice buckets in the rooms & dispensers on each floor near the lifts. There is a room safe below the kettle area. The rooms we had were reasonably clean. At the windows there are blackout curtains as well as sheer net curtains if you don't want to block out light. The room's electric lighting is good. USB sockets are next to the bed on both sides. Check-in was easy & the staff team are very nice & helpful and there is a bar & lounge next to the reception area. The hotel is quite secure & a key card is required for the lifts as well as the rooms. When I did speak with staff on check-out about the issues, I was given 20% off the bill & an apology for the issues below so that was fine with me. Disliked · I've worked on the 10th floor in a fully south facing glass building. Our stay was on 17/06/2022, so I knew the room would be hot, given that heat rises from the other floors & the building faces south west but sure the air conditioning system would cool that down, right? Wrong. The air conditioning unit only goes as low as 19 degrees Celsius but most air conditioned rooms I've stayed at including Premier Inn's premier plus rooms, go down to 16C. That said at least the fan output from the unit would be decent. Wrong again. It was woefully weak and the only area being vaguely cooled was directly below the vent. It was cooler in the hotel hallways & outside. The 3 pin plug sockets are all on the opposite wall to the end of the bed and most are low down. Why is it so hard for a hotel to have sockets higher up? What about the backs of the cleaning staff who have to use these every day? The sockets need to be raised up. The carpet immediately outside the bathroom in both rooms is well worn so could do with replacing & the ice bucket in the second room was dirty as well as the soap being stuck down on the sink because it had been used & left there for some time. Clearly these had been missed when servicing the rooms. The mattresses in both rooms also sagged at the pillow end. I cannot say this enough to hotels, regular end to end rotation(turning 180 in a circle, not flipping)of mattresses will ensure even wear as well making the mattress last longer as well as guests having a comfortable sleep. The reason for the two rooms was because of the heat. We changed from the 13th to 15th floor but the problem with the air conditioning & heat was just the same. We stayed in the 15th floor room but due to the heat, we kept waking up during the night & the fan that was brought up was noisy & didn't do much but blow the warm air around. We also ended up taking multiple showers & air drying to try & cool off
    1 person found this review helpful 👍

  • 4/5 Pub R. 10 months ago on Google
    We had a lovely stay in the Hotel whilst up in Birmingham for the night for my cousins birthday. The staff when we arrived were super friendly and even gave us an upgraded room which had a stunning view. The room like I said had an incredible view and was nice and clean with loads of space and a great sized bed the bathroom was clean and had everything you needed. There was one thing that let the place down, and it was one member of staff. We came back to the hotel around 12pm after having a few drinks, we were tiddly at the very most, we had bought some kebabs from across the road and as we were staying there with one of my other cousins and their partner, who insistently wasn’t drinking. We noticed the bar area was closed but not roped off, so we asked if we could sit there and enjoy our food together, this member of staff quite rudely said we weren’t allowed to it was closed. So the sober one in our group just asked why it was a problem, not being rude at all. This guy starts repeating it’s closed your not allowed to, so we said no problem we will eat in one of our rooms. At which point he starts following us and banging on about how the bar area is closed and that reception can tell us to, we said it’s fine we believe you and he then starts shouting for the receptionist to come out just to prove a point. The poor night desk receptionist looked quite embarrassed and just said yes it’s closed, at which point I felt not only slightly humiliated by this guy who clearly had a bee in his bonnet and sorry for the guy at the front desk. For this reason I’m docking a star. The night sleep was nice, the pillows could do with replacing but our night view was also stunning. Check out was very pleasant and luckily no sign of the horrible bloke.

  • 5/5 Mona Q. 8 months ago on Google
    Great hotel, nothing was too much trouble for them. We were a group of 16 with lots of children and they made our stay so comfortable. Reception was amazing, I was leaving the hotel hotel in the rain and someone ran after me and offered me an umbrella. It was so kind. I would definitely recommend. Great location too.

  • 4/5 Andrea T. 9 months ago on Google
    The location of the hotel is great! Super close to the train station so rolling our luggage ten minutes down the street was easy. Surrounding had plenty of food and convenience stores and any point of interest was a short walk away. Jewellry quarter is about a mile away but the walk isn't too daunting if you want to commit to it. The room itself is very spacious and clean. AC was functional and room was serviced everyday. Reception was also amazing. If I ever come back to Birmingham, I'd definitely stay here.

  • 4/5 Knataschah P. 9 months ago on Google
    Stayed one night here as a couple. Check-in/out was quick and room was fresh and modern. Clean for the most part, but small details missed (dust on the clothes rail in the tall wardrobe). Bed was super comfy and I had a great night's sleep. Bathroom was alright but could do with a modern refurb. All amenities provided as usual. City view was the best you'll get for Birmingham ;) Would recommend and stay here again.

  • 4/5 Nathan C. 9 months ago on Google
    8th floor room had good views. The room had excellent amenities and was of an excellent standard and value when staying with them on the weekend. We didn't stay for the breakfast so cannot comment on that. I would say that the 50p discount on the Britannia car park is very poor indeed. They might as well not bother.

  • 5/5 Magdalena B. 8 months ago on Google
    Our 3rd stay. Amazing staff, very professional and helpful. Rooms could do with a bit of refurbishment. Great breakfast with one of the biggest selections I have ever seen. The location is definitely 5 stars. Ice machine just outside our room, view from 18th floor was also amazing.

  • 4/5 T S. 9 months ago on Google
    Attended for a conference. Room was lovely and spacious with nice chairs. The bed was good. There wasn't a 3 pin socket at the bedside which was slightly disappointing although it was good to have a USB socket. Slightly disappointed that ther is no on site parking although at least there is parking walking distance away. I wasn't told about the discount parking until after I was parked. I didn't see it on the website. If it isn't on the website then it needs to be and an explanation as to how the parking works ie, needing to download the NCP app BEFORE going into the car park should also be added. Conference facilities were very good and the food provided, nice.

  • 4/5 Alex B. 8 months ago on Google
    Great place to stay in Birmingham. Very convenient. The hotel is slightly showing it's age but the views are quite nice. Breakfast was good but the scrambled egg was a bit odd. Great selection. Plugs are near the TV but not by the bed but there are plenty of USB A ports

  • 5/5 J 3 months ago on Google New
    Great hotel, the room was lovely, comfy bed and pillows and very clean, bathroom was ok a little dated but clean and functional. Nice selection of hot drinks for free in the room, as well as some free bottles of water which is appreciated. The breakfast was great also, lots to choose from. The location near some fantastic Oriental restaurants was great, I really enjoyed my evening meal near the restaurant. 10/10 would stay again!

  • 5/5 Nigel A. 3 months ago on Google New
    We were very, very happy with the service from all the staff, who were very attentive, and when my girlfriend's daughter was sent an unexpected birthday card from the management and some strawberries coated in chocolate, that was very special and a complete surprise! The rooms are large, modern, and very clean.

  • 5/5 susan b. 4 months ago on Google
    I attended a seminar here. I didn't stay in a room. The Seminar Room was spacious, clean and soundproofed from outside noise. The food was absolutely excellent, with the Dining Hall the same as the Seminar Room, very clean and tidy. The building is lovely, and the staff approachable and friendly.

  • 5/5 Jodie 4 months ago on Google
    Perfectly located if you are using the mainline stations into Birmingham including Birmingham international which is only 10 minutes away. This hotel is small in terms of its offerings but huge in architecture. Skyscraping the skyline of Birmingham. The staff are extremely welcoming, the rooms impeccable, spotless and super clean. I stayed in a suite on the 13th floor which was amazing even though there are city views from the window, Birmingham still looks good from up high. There are plenty of shops, bars and restaurants around or within walking distance. The canal has an array of bars, superb restaurants and nightlife to suit every taste. The meeting spaces at Radisson Blu are not the biggest, but they are certainly very well maintained and they can cater for a variety of events at your request. I am looking forward to returning to and staying in this hotel again.

  • 4/5 shane p. 3 months ago on Google New
    Our 1st room was not to usual standard,thats why it got 3 stars, however I was move to another room immediately which was purfect. Main lobby area and downstairs bar area were very cold. Staff very professional and polite.

  • 5/5 steph 7 months ago on Google
    Me and my best friend stayed here for a night as we was going out for the evening as it was her birthday! This place couldn't have been more AMAZING!! from the moment we walked in to the time we left this place and the staff were just wonderful.. the staff are all lovely and nothing is ever to much trouble. The view was amazing!! The beds are ridiculously comfy..and the scent of the WHOLE hotel smells amazing! I contacted the hotel for a surprise and they accommodated every request i had.. i choose to have a room upgrade, chocolate dipped strawberries and processeco.. everything was second to none! We truly can't wait to come back and stay again. Thankyou for making our occasion extra special .. 💕

  • 4/5 Olubukola A. 2 years ago on Google
    Check in and check out is slow. Need more people at the desk to attend to customers. Room was spacious and had basic amenities. The bed and pillows were very soft and comfy. Floors are pretty quiet however there is vehicular traffic noise because it's located in the middle of the city centre. The restaurant has a great ambience and food was very tasty. The breakfast is buffet styled with hot and cold options. Most of the staff are really friendly. It is located just 2 mins from the train station and the Bullring mall. It's good value for money overall.

  • 5/5 Daniel S. 11 months ago on Google
    Very clean, comfortable and quiet room with a great city view (we had superior city view option). Location of hotel is excellent with a very short walk to bullring. The staff we spoke with were all friendly and helpful. Breakfast was better than expected for price.

  • 5/5 sharyn1 b. 11 months ago on Google
    We arrived after 10pm at night and was checked in by a fantastic receptionist. He was enthusiastic, friendly and advised of all benefits of the Radisson rewards. He gave advice on where local sites and dispute the time was upbeat and positive. The room was so clean, had lots of treats and extra amenities. We were treated like royalty. Service from the staff at reception, bar and breakfast was excellent. Breakfast was fresh, plentiful and delicious. Would make this a first choice to visit next time I’m in Birmingham! Thank you!

  • 4/5 Peter L. 1 year ago on Google
    Visited here for a business event. Reception I did not need to use the reception team as the event information was displayed on the notice board when I entered. But the reception team did say hello and goodbye and smiled which makes for great customer service. Meeting I was up in the third floor and overall the meeting facilities where good and I can’t complain ample coffee biscuits and water. The sandwich lunch provided was also good. Overall The hotel seems to be good for meetings and I am sure if staying it would be great. It’s a high rise building so your bound to get some great views of Birmingham if you stay on higher floors The hotel is less then a five minutes walk from the Birmingham New Street Station so was quick and easy to find. No local stores really next to the hotel unless you love comics and want a tattoo lol 😀 Hopefully if I come back to Birmingham I will check out the guest rooms

  • 5/5 Allyson J. 1 year ago on Google
    We arrived late after a stressful journey. Trains cancelled and delayed. Had missed our gig and gentleman on reception was outstanding and upgraded us to one of the suites. Really helped to make up for an awful journey and disappointment of missing the concert. So tired we couldn't face going out again so had the 3 course festive menu in the restaurant. Great meal and good service again. 👌 The suite was fantastic , as was the food and service. Breakfast excellent too. So close to Birmingham New Street, so easy to catch our train when we checked out.

  • 5/5 Helen L. 1 year ago on Google
    Stayed here last night for one night as we (myself & my 10 yr old) as we had Theatre ticket's for the Hippodrome. Location is perfect, not just for the theatre which is about a 5 to 10 minute walk max, but also for finding places to eat as well & not that far from New Street Train Station, also now known as Grand Central Station Not stayed here before, but I can definitely say we will be returning. Our room was really big, the bed was super comfy & the room was spotlessly clean. Every member of staff we saw or spoke to, nothing was too much for them, from Reception, Bar Person. Breakfast staff. Thank you for making our stay a very enjoyable one!!

  • 5/5 Juan B. 1 year ago on Google
    It all started with the doormen. We were checking late and had a great welcome. What a nice men. Polite, helpful, dedicated and a great salesman… sold us on the breakfast in no time. He was also very helpful with my son who had gotten lost. The hotel is great, rooms are nice and service top notch. Loved it!

  • 4/5 Nick S. 1 year ago on Google
    Our conference rooms attracted sunshine all day, which helped maintain energy levels. Nice buffet lunch. Easily accessible by road. NCP car park next door suits a smaller vehicle. Big lifts, slow to arrive. Good coffee machine.

  • 4/5 Gi G. 1 year ago on Google
    Lovely big and clean rooms, however the air con wasn’t working properly and the room was far too cold for me! Great selection for breakfast and the waiting staff in the dining area were very helpful, friendly and professional. The front of house staff could learn a thing or two from them on customer service!

  • 5/5 Usually B. 1 year ago on Google
    Booked for one night and extended for a further four. Excellent customer service from Mr. Ionut who was able to accommodate my request for a quiet room. (12th floor rear facing) Contacted housekeeping couple of times; always brought items promptly and cheerfully. As a lone female traveller, customer service, safety and comfort are my priorities; this hotel delivers on all three, as well as much else. The hotel is in a brilliant location; walking distance to the station, shopping centres and main attractions. Highly recommended. Well done and thank you to the excellent staff who made a mediocre stay a great one!

  • 3/5 Olivia F. 1 year ago on Google
    Stayed 2 nights in a premium room. Good bits include all staff being very friendly, easy check in and check out, and a beautiful and clean room with good views, an extremely comfortable bed, and a massive and comfortable bath. The breakfast spread is also fantastic delicious. Cons include the air con only going down to 19 degrees, which during the hot weather and sun through the windows creates a very warm and stuffy room. This meant my two nights sleep were rather restless as I kept waking up too hot and sweaty (I was offered a fan for the room when I asked if the air con can go any lower by the lovely lady at reception though). I ordered room service and had to ask for a refund as the food was awful (apart from the fries which were nice). The pizza had what felt like 5 blocks of cheese on it, that just slipped of with the weight of it, and the ice cream was more of a slushy texture and had chunks of actual ice in it. For £13 and £7 this was very disappointing. Finally I had to swat 3 moths within my bathroom, and have seen another review saying about moths so this must be a problem with the hotel. Overall I would recommend staying here, just don’t get the room service food, and stay when it’s not a heatwave!

  • 3/5 naomi c. 2 years ago on Google
    Nice view from our suite up on the 15th floor and the bed was like a cloud of cotton wool. The decor is completely lacklustre and plain. The entrance and the bar are drab and completely uninviting. Surprising given the ostentatious exterior. Our stay was ruined by our car being smashed into and ransacked by some lowlife in their suggested car park behind the hotel. ( NCP new street) Not secure in any way, no cameras and no attendant. Also the hotel's code was unusable at the entrance.

  • 5/5 Lisa V. 1 year ago on Google
    Location is spot on. Room clean and tidy. Staff nice. Shout out to the security guard on last night. Made is feel safe and important. Amazing view. Worth having a city view room.

  • 4/5 S D. 2 years ago on Google
    Best bit; such lovely staff in the restaurant, negative; not quite having the smiliest face on reception. Chap could have been a bit warmer and communicated the breakdown bill a bit clearer. But aside that, good value and clean with ample food choices for breakfast. Don't expect Radisson Bloomsbury but worth staying here as it's pretty central and wonderfully quiet. Beds comfortable too.

  • 4/5 Leanna B. 1 year ago on Google
    Ideally located for everything we wanted to do in Birmingham. Phone was not plugged in and no where to plug in should we have needed to use it. Left over food in the fridge from previous guest and not clear what items were complimentary to guest. Iron did not work so was unable to iron clothes. Bed was was very comfy and the staff were friendly when we checked in/out and in the bar.

  • 4/5 Matthew S. 1 year ago on Google
    This is a nice modern hotel with good sized rooms and a decent breakfast. Only three lifts so can be a wait at busy times, check in was slow but the staff were friendly. Quite a lot of road and revellers noise, even on the sixth floor. But it's a city centre hotel and I was there on a Saturday. Very convenient for New Street station

  • 5/5 Deepika V. 2 years ago on Google
    Upon arrival we were greeted with the most delightful person named Shaun. He was super helpful and just simply wonderful to speak with. All the staff were extremely helpful and polite, nothing seemed like too much trouble for them. We enjoyed a really pleasant stay, the hotel was lovely, breakfast was yummy and no mad rush...definitely staying again.also located very close to all amenities.


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