1/5 L 6 months ago on Google
Birmingham
City
Council
have
placed
me
here
after
I
split
from
my
partner
and
became
homeless
with
my
two
children,
4
years
old
and
8
months
old.
We
are
being
bitten
by
bed
bugs
every
single
night,
the
staff
have
sprayed
my
bed
several
times
but
that
hasn't
helped
at
all.
I
requested
a
new
mattress
from
their
storage,
they
said
they
will
swap
my
current
mattress
for
a
new
one
but
I'm
still
waiting
and
chasing
them
up
about
it.
I
have
bites
all
over
my
feet,
legs,
arms
and
back..
one
of
the
bites
on
my
leg
is
infected
so
is
constantly
swollen,
weeping
and
bleeding.
My
8
month
old
has
bites
on
her
hands,
arms
and
on
the
back
of
her
head..
when
staff
were
told
about
my
8
month
old's
bites
and
shown
physical
proof,
their
response
was
"oh..
well
I've
never
heard
of
bed
bugs
being
in
a
cot-bed
before"
there
clearly
is
an
infestation
in
her
cot-bed
though
as
I
don't
allow
her
to
sleep
in
the
bed
and
she
has
bites?!
I've
only
seen
two
cockroaches
since
I
moved
here
2
months
ago
but
still,
there
shouldn't
be
any
at
all.
Staff
told
me
when
I
moved
in
that
kids
are
to
be
in
their
rooms
by
9pm
the
latest
and
there
are
signs
around
the
building
that
also
state
this,
the
signs
also
state
kids
shouldn't
be
running
around,
left
unattended
or
being
noisy..
kids
are
running
round
screaming
and
playing
way
past
9pm
in
the
reception
area,
on
the
stairs,
and
in
the
corridors
every
single
night..
staff,
including
the
security
guard
do
absolutely
nothing.
Anxiety
is
at
an
all-time
high
since
I've
been
placed
here.