Many issues: 1) Guests smoking cannabis in rooms - stunk out entire landing. 2) Noisy guests - phoned reception THREE times, no reply on any occasion. 3) Bathroom smelt bad on arrival - had to air it whilst out. 4) Paid for WiFi - it didn’t work. 5) Blood stained linen on the bed. Raised complaint - got a 25% refund - apparently it’s worth 75% of what I was charged for sleepless nights in blood stained sheets. Terrible stay topped off by even worse aftercare/ customer service. It’s put me off of using Travelodge in future.

Stayed a couple of nights to spend a day in the city with family that we met off the train. Exceptionally efficient and welcoming staff on arrival and booked in very quickly. We love the cityscape views from the windows on the higher floor, so the young man on reception/check in called Christopher put us on the 6th floor and we loved it. Christopher needs special mention and deserves recognition from travelodge for his good work.

Lovely surprise. Staff very welcoming. No fuss check-in. Super clean room - basic, but two armchairs, TV. Tea & Coffee supplied. 3rd floor so little to zero street noise. Neat & tidy toilet & shower. They have on prem vending machine & will supply a packaged breakfast if required, but this hotel is above a well stocked Tesco Metro for your meal deals & snacks. Good price and exceeded my expectations.

Dawn was very helpful in checking us in early as we had a lot of luggage and was early for our check-in. Room is very spacious. Windows could do with a clean!! Overall very good experience

Nice clean room and friendly reception staff. Located near shops, bus stops and train stations.

What a dump. Asked for a quiet room. Was allocated a room on the first floor over a noisy street next to the lift. Room is dirty and almost no noise control between rooms.

Nice tidy room and good for budget, but pack ear buds as very busy road outside with large buses running until after midnight and starting up again at 530 so don't expect a good night's sleep unless you're a heavy sleeper...

This is an excellent travelodge. Rooms clean and comfortable. Even though it is located in central Birmingham it is quiet. Staff are very friendly and helpful. Highly recommended.

Great check-in with friendly staff. Clean room. Very quiet for a Saturday night in Birmingham... didn't hear a thing all night.

Staff friendly,located near to all attractions ,unfortunately we paid for a super room which had a leaky toilet every time it was flushed,so we got moved to a smaller room. I left my pj's behind under the quilt,when I realised later in the day our old room had already been re rented & my pj's had been thrown away ,not impressed!

Clean and tidy twin room, we were able to drop our bags at reception and check in early but not bring our bags up, so saved valuable shopping time. The view isn't great, but for the price its a nice spot. There is a tesco express next door, so handy for any extra supplies needed. This is super handy of you plan on coming to Birmingham New Street and shopping like we did. Overall a nice clean cheap central city location.

the room came as advertised it was clean, wifi worked well, the tv conveniently placed above the bed and an ok size (as pictured) tea and coffee making facilities but there were unfortunately a few downsides. the bathroom stunk and eventually the bedroom started to smell too, it is incredibly noisy when trying to sleep in was able to hear every pin drop from the hallway, outside etc making it very difficult to try and sleep. the rooms radiator as pictured heated up the room nicely however it came on and off and it pleased which was annoying. the staff were very nice and helpful, the location in convient and it costs almost half the price of other budget hotel nearby i would however probably opt to pay more for another budget hotel next time.

Very well located for the city centre, though the immediate area is pretty rough (had to literally step over homeless people to get to the front door coming back in the evenings). The room at first entry seemed decent but actually were pretty dirty throughout (bathroom surfaces, carpets and bedding were stained and not fully cleaned and it was extraordinarily dusty. The TV was very small and the remote didn't work. 30 minutes free WiFi is comically bad in 2023.

The windows seem very thin, which meant the room was quite cold and noisy. However, the room was clean and the bed comfy. The staff that I encountered on my stay were friendly and approachable.

So cheap and cheerful and relatively clean. Overlooks a noisy building site. A lot of vagrants hanging out outside. The place feels more like a cheap prison, only they have to keep the prisoners out.

Great spot for the city centre and Moor Street Station. Rooms are clean and tidy and warm Tesco next door if you need it as there is no bar restaurant here Showers are really strong and the curtain doesn't stay inside the tray so you have to be careful to not flood the floor Wish the TVs had a HDMI port to connect a phone or laptop so you could stream or cast. In this day and age you would expect more than Freeview

I booked this hotel as it looked like it had been renovated since my last stay (business travel) do not let the photos foul you! Where do I begin, the room was discussing, I had to buy detol wipes and zoflora spray. The extractor is broken so the room was damp smelling. Carpet was covered in stains and hadn’t been hoovered properly. The only thing required of a travelodge is for it to be clean! I understand what I am paying for. I will not be back.

Clean and tidy rooms, staff excellent upon arrival and departure. Very Close to the bullring in the City center. It was noisy at night and our room was located next to the main road

The staff were excellent and helped me out with everything I needed. The travelodge was very well located in the city centre, only a few minutes walk from all the shopping and restaurants. The room was mostly clean and tidy. The only 2 negatives is that the toilet design is a little cramp and the gap where the light is above the bed was quite dusty.

The reception staff were excellent, very warm, friendly and welcoming. Room was clean and tidy. Had an excellent night's sleep. No wardrobe but only staying one night so wasn't a problem. 10 minute walk from Birmingham New Street station and 5 minutes walk from the Bullring shopping centre. Noon checkout which is another bonus.

Nice warm welcome, clean & tidy room. And a good night’s sleep! Room was compact but had everything. Bathroom has had a recent refurb so was clean & modern. Good comfy bed & decent pillows. I’d definitely use again.

I just wanted to write and say how impressed I was with the service at this Travelodge (Birmingham Moor Street)! My friend and I arrived needing accommodation fairly urgently and the team did everything they could to ensure we had what we needed and felt safe and comfortable. Special thanks to Dawn who truly went above and beyond and extended thanks to every member of staff who each delivered excellent hospitality in their own way. Thank you so much for having me, I’m truly grateful! Emily :)

As a positive the staff were the best part of my stay— lovely and accommodating where possible, so thank you! The rooms however had a strong damp odour, the carpets had definitely not been vacuumed and there were hairs left in the shower. The remote had gunk all over it so I gave it a clean and then the tv didn’t work for the most part either, there was only signal for 2 channels. Ok for one night for a budget stay but I was in a hurry to leave and won’t be returning anytime soon!

I stayed here twice and both times I had mold in the bathrooms, dirty shower curtains and flickering lights. I think it's decent if you are in absolute need of a place to stay for one night and for a cheap price. But yeah...that being said I won't be stay here again.

Comfortable and clean, ideal for town centre and friendly staff. Surprised that the remote didn't work the TV, but guess the same make would help! Problem solved by staff after a few attempts. Room very warm, even without the heat on and with the window open in mid January?? Not sure how or why, but great.

Very basic but clean.. staff on reception were great. Central location and good if you need a bed for the night when out in the city. Photo a view from our window.

Great service from all staff which is the most positive thing. Hallways and room smelt strongly of wacky baccy. Bed was unusually soft. Very hot room. Tiniest TV I think I've ever seen in a hotel. USB chargers by the bed, but no actual plugs in reaching distance. Wasn't even value for money compared to other hotels. I wouldn't choose to stay in this hotel again, however if it was only one night I'd make do.

Checking in, the staff were lovely and helpful, got us to our rooms fast. There is a vending machine as you go in. The room was very clean nothing to fault, the consumables were perfect and TV worked perfect too. Staff always ready to help and housekeepers very polite. Convenient location too as so close to shops.

Excellent location but basic hotel in Birmingham city centre. Brilliantly located for New Street and the Bullring and not far from the likes of The Mailbox etc. Friendly staff, comfortable bed and reasonable room. We had an issue with our shower not draining which meant our bathroom floor got very wet. This did get sorted but when we requested towels replaced only one was, which wasn't ideal. Also very expensive for what it is, though presumably this was due to the Commonwealth Games being held in the city.

Stayed overnight proved to be a great decision. Very close to the New Street Railway Station, tasty & good value breakfast, and the absolute best shower ever. Everything was so clean and the reception staff were friendly and helpful sharing their local knowledge.

A modern Travelodge in a good location, convenient Tesco right next to the hotel. No bar but not an issue as you’re right in the city centre. Also close to the station. We had an issue with the shower draining slow and it overflowed when the water was on full pressure and we were only provided with one towel when the room was booked for two people - shouldn’t really have to go to the effort of going down to reception to ask for another one. The walls in the room were very dusty which is another thing that could be easily fixed.

The problem with this place is that it's on a busy road and the rooms aren't sound proofed well enough to block out the noise from the buses and the guys with the loud stereos cruising late at night. The pillows were also very hard and I didn't sleep well at all. Plus the bathroom really stinks (room 215). I was due to stay for two more nights this month for work but have cancelled them and will happily play more somewhere else.

Whilst located right in the centre the area outside is a bit dicey and noisy. There's no ac in the rooms just an ineffectual fan so it's very uncomfortable in hot weather. The staff were however all very nice and a credit to a very dingy hotel.

I had a wonderful experience at Travelodge! The hotel rooms and facilities were clean and perfect. Usman Ali was great at accommodating, professional and very respectful. He made us feel comfortable and due to his great hospitality, the stay at Travelodge was excellent.

Disgraceful Hotel unfortunately. Booked a room for 2 adults (a couple), they checked us in a twin room with separate beds. Went to reception and they initially helpfully checked us in a different room, I explained we needed 1 double bed. To my surprise the new room was still a twin room with separate beds. I went to reception again abd they said there was nothing they could do. WHAT?? There were no double bed rooms available and they apparently were overbooked by 1 in their system. I was told we had to stick with the 2 beds. I said we might as well get back the key to our previous room as we hadn't moved our stuff to the new room yet, they said no, that it was hard to check us back into that other room once we checked into a new one. (That's odd because it's exectly what they did previously.) This is supposed to be a budget hotel but the price wasn't budget at all. Shocking service and rooms. The twin room is supposed to accommodate 2 but only had 1 big towel. It had 2 mugs but only 1 spoon and the toilet door doest close. There isn't even a soap bar or ANY toiletries. I asked for a toothbrush/bathroom kit at reception and they didn't have anything. Will never return unless desperate.

Noisy. Building works start EARLY outside hotel (5:30am today!) and windows not very sound proof. Rooms ok but not cleaned during your stay. Was told that it would cleaned if I stayed longer than TWO weeks!!! Never had a decent night’s sleep and would never return. Much better options for similar or better price available. Front door of hotel usually surrounded by local drunks and druggies, so not the most comfortable of experiences returning to hotel after dark.